no wifi in rooms

location which was very handy for us visiting the scottish open golf

ample parking

good location, ample parking large room and comfortable bed. very quiet room.

all food was amazing, wedding meal buffet and breakfast

friendly staff with a gorgeous breakfast

let other guest to share room with their pet

excellent food and perfect location for my golf trip to muifield

staff, nice bar with open fire and excellent food

our pet dog was so warmly welcomed too

the comfy beds, lots of seating, caravan-size fridge-freezer, well-equipped kitchen, 5 minute walk and you're

the wifi at this property does not work

the kids games and scooters were a nice touch too

wifi wasn't great, the dvds didn't work and netflix didn't work.

there's a shop on site which is handy and the kids enjoyed the arcade

they also consistently remembered my spouse’s vegan diet at the continental breakfast, ensuring a delightful

staff were so friendly, breakfast was amazing and beds were incredibly comfortable.

the broc bar and the stables restaurant are very comfortable and very friendly with excellent service

breakfast

bar was nice, busy in august with all the golfers i suspect, but friendly staff and very helpful

poor wifi, limited facilities, small bedroom

0%) - comfortable and relaxing

tv worked very well and wifi was good too

dining room was bright and comfortable with lovely views over the golf course to the sea

good atmosphere in bar with other golfers

large room, very good breakfast, parking, friendly & helpful staff.

small, friendly well run hotel. convenient for the town centre, golf course and beach.

noisey dinning to open to bar area passing people goin through,kids,dogs

and pre ordered breakfast which is one of my pet hates how does anyone know what they want to eat the following

close to restaurants, sea, walks, golf courses and

corridors leading up to my room had bags of laundry and the cleaner barged into my room everymorning while i

management stated they didn t have laundry service over the holiday break

alternatively, extra towels and a small laundry hamper for wet ones

possibly a small gym or pool would be nice, but i'm not sure it's logistically possible

restaurant food was delicious but the quantity of it was ridiculous it was like a kids portion and definitely

the inside is beautiful and the bar area is beautiful

we drove 5 minutes to the local station, parking is free

my husband was looking forward to the sauna and we were disappointed to find out that the pool/spa area was

views from our room which was decorated in keeping with the castle theme, excellent breakfast and evening meal

we loved the bar in the library

the nightly surprise of a false alarm. ( perhaps the lack of laundry facilities ).

a laundry and dry cleaning were advertised at this motel but weren t actually offered at all.

doesn t have laundry. doesn t have grocery nearby.

we found someone's dirty laundry, also in the bathroom there was mold on the shower gel jar, there was a lot

the restaurant and bar very good. good bed and comfy.

and unhelpful - having to wait over 30 minutes for a rhubarb staff to call us back for our room service, only

excellent breakfast. staff really helpful. furnishings vey impressive.

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

no bar, funny restaurant set up, small room, dreadful breakfast room service

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

the web site indicated onsite laundry which was not the case.

no laundry

with private parking

great location, parking, breakfast was good. staff was incredibly helpful.

wifi did not work in lounge area. staff could have offered to help with bags.

laundry service available if required

freshly cooked breakfast to order was also a massive bonus

the possibility of early check in was very appreciated

the breakfast was delicious; they offer meat-free sausages and haggis, nothing was too much trouble

also free wifi

i asked for laundry (just wash and dry) and she offerred to do that for only 5 fee, which was very nice

stairs are a little steep and windy so need to be careful with little kids

i was there for 4 days with my two kids and it was perfect

wifi was shocking

able to park at the front of the hotel, quadruple room was large and stylish, free wifi and bottled water

no laundry service. helpless stuff at reception

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

great location if you have kids starting at the university

comfortable beds, spacious room, room service and can t wait to stay again

besides being able to do the laundry and have your own breakfast at the hotel (might have been a bit hard to

laundry service bery high and no parking

bed, clear tv, kitchen amenities, close to transit, friendly staff, safe location, laundry on site, huge bathroom

they provided us with a fan and with laundry detergent for free

we used the on-site laundry twice

no spa or laundry services on public holidays

information in room concerning air con,room service,laundry etc

i also want to add that the receptionist told us that it takes a day to do laundry, but it took 3 days and we

could've had more notice about having to book the breakfast and parking really but staff are nice enough about

the room is big, clean, comfy big bed, tv, good wifi, great bathroom with bath tub

quick and excellent laundry service

wifi is free but the connection is very bad 2

the location is quiet- central enough to walk to the centre of town with 2 kids but far enough for peace and

the art everywhere is gorgeous, the bar has a great vibe, and tony the whisky guy is full of amazing knowledge

couldn't connect to wifi

an industrial noise like a laundry or something similar

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

we were offered free round on second occasion and free laundry on first occasion - might have been better to

they do provide laundry service to a company in town, but you pay for each article

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

just give you the password, but its not that simple as you have to access the u of e network; and laundry machines

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made

laundry delivery van was outside the room window before 7am everyday, including sunday and was

location. able to use gym and laundry facilities

noisy outside from a laundry late at night and first thing in morning

there is paid laundry service available at premises and you could get an iron after gbp20 security deposit

we used the laundry which is easy to use: download the app, put some money on it (we used about 14 pounds for

they had a laundry machine on site. people are respectful.

card for using the laundry was not available for two days, and then the magnetic door broke to the laundry room

great laundry, where one load did all my clothes from the previous 10 days of travelling

thought it would have dressing gowns for that price though you have to take into the laundry.

don't have laundry service food quality just average you have to ask for the shampoo and soap everyday, as

had a drink in bar and staff were so chatty

they are always happy to help with directions, table/room service and the room cleaning staff are equally

allowed an early check in as the room was available

fingal is a great experience all round and breakfast is worth a mention to

no spa or swimming pool

the dinner and breakfast were of the highest quality and standard

i highly recommend the brulee porridge with whiskey for breakfast

breakfast was great and the close proximity of the tram is ideal to explore the city.

kitchen facilities, large bathroom. laundry machines available.

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

amenities worked out well for an extended trip having a kitchenette and laundry on the ground floor

we did the laundry on the last night

there were also laundry facilities

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

laundry service

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

sudterrain room right in front of laundry packing area. a bit lacking in privacy

room is way too dark, no true laundry service option. door access card was very problematic.

of an in-house laundry service as i had arrived from ten days on the northern isles (shetland & orkney) with

we found some laundry from previous guests behind the curtains in our bedroom

the bar could be better stocked

nice big room for two kids family. good location and easy walkable distance to main locations.

dirty laundry was left in the corridor from fri morning and was still there sat morning.

the kitchen had everything you could need and we also used the laundry facilities a few times

laundry and kitchen facilities are good

the instruction in the laundry room isn't very clear

the laundry facilities were good but process needs to be

noisy back-yard activities at 7am, moving bins, laundry etc

more suitcase racks, no laundry facilities.

our package included dressing robes which we repeatedly asked for and were told they were in the laundry and

however we were quite disappointed when a member of staff pushing a laundry trolley came along as the lift

smell of damp, mould, or a smell similar to stale wet laundry on the 3rd floor and in our room, number 311 was

and even though the property listed a laundry room in their post, they do not have one on site

no laundry service. no iron or board. tv remote worked inconsistently. hall rugs dirty.

laundry was outside the bill,, only light breakfast was included in the bill

laundry service is an external service

the breakfast is amazing. the pillows were so soft.

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags,

laundry service way too expensive. however found local laundry within 900 m from hotel

we had them do some laundry

is in an old historic looking building but the inside is completely modern, they have a nice bar and buffet

she explained that the kitchen would be closed, but she would speak to the chef to see what could be done

wifi was spasmodic in room; had to use it at reception.

stronger wifi

room was big, bed was so comfortable, the mini bar in the room was handy and topped up whilst we was out, the

the bed was comfortable and the wifi worked first time

desk and wifi were good so i could do a little work before wandering the city from this well-located base

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

for stuff like laundry

perhaps a later room service for food as the play finished and we came home there was no food service available

excellent breakfast

our room seemed to be the dumping ground for dirty laundry and equipment which was a bit off putting

the staff was always helpful with laundry service, directions to sites and in their assistance with booking

no laundry facilities, had to walk down to the adagio

laundry service

would not get laundry done there, as it was very expensive compared to a laundrette down the road

dropping any laundry bad experience that they changed some of the item in the checklist without informing me

our room lacked everything no chairs, no slippers, no toothbrush, no laundry bag not to mention how

it says that there is laundry service, but it is very very expensive they make you pay per item

i placed some items for laundry but next day they return it without doing the request

breakfast, very fullfilling

room service was fantastic with delicious food

24 hour room service for food and drinks an exceptional extra

5 hours for a bottle of champagne room service

we got room service & the food was lovely too

wifi - access to bedroom not adapted and very complicated with suitcase - no maintenance on bedroom

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

laundry service was not possible because of miscommunication

location. early check in

useful small gym - they have an erg machine, which was great for me

room was very nice and clean with a spacious bath and shower

we did a laundry service which was delayed based on when we handed clothes over.

laundry service was excellent

when coming out of it to find our room and it smelt bad - it was used to transport rubbish and laundry which

us for being in the lift with our suitcases when he had been waiting for it for a while with the laundry trolley

it was a bit noisy as it was across from the cleaners'/laundry room and also close to the bridge (outside)

laundry service was efficient and reasonably priced

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

it would have been nice to have a laundry room to be able to wash clothes.

it very noisey from 6am,laundry getting delivered right under our window

no laundry facility and valet laundry pricing is outrageous

friendly staff, lovely breakfast and room service was good

i had room service and the food was really nice and as expected good

the bar was cozy and nice place to end the day

superb level of service - nothing too much trouble - all night room service available

staff was attentive and room service was prompt

it also provided a guest laundry, and a light complementary breakfast if you require it

suite was huge with more amenities than we expected, like a full kitchen and on-site laundry

it has very convenient self serve laundry facilities and their taxi call button brings a cab in minutes

laundry across the hallway

there is also a free laundry service if needed which is handy if you need to wash your clothes

nothing much to comment here but it would be nice if a laundry bag was provided.

wifi, bed linen, towels. lot's of stains on the carpet in the hallways, but clean room.

the room is perfect - big, with more facilities that we`ve expected, fast wifi

location is great. hotel is very clean and good wifi staff friendly

location, excellent wifi, netflix, new bathroom, friendly staff

washer / dryer available and no laundry service

staff organised laundry run for us

of laundry in the hallway - our first view of the hotel from the lift

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the

nice hotel in city centre allowed early check in cute little fridge spacious room and clean

laundry facility was also add on top with small kids travelling

was fantastic, so was the room and all the amenities - complimentary laundry machines, room had everything we

the laundry service is also wonderful

convenient laundry

facilities were great, made great use of the laundry room and breakfast before we left each day was great

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly -

the restaurant and bar team were efficient and friendly

extra touches such as petals on the bed were very appreciated and service whenever we needed anything was very

feel that in a hotel of that quality, charging extra for both wifi and room service is disappointing

room service food left something to be desired

must have been near the laundry because i heard the alarm every time the dryer or washer finished

however, we also used their laundry service and they lost our laundry

tv was a struggle to turn on as it wasn t connected to the wifi and the controller wasn t working, but we

pizza available for late night room service despite leaflet in room showing variety

all staff were incredibly helpful and friendly, the breakfast was superb every day and included a great selection

there is a common laundry room with a washing machine and a dryer

wifi was very good and pressure in the shower was great, beautiful kitchen/ bathroom/ sheets/

small thing is that we had to call to ask the wifi code, but realised that we had just missed it in our guide