convenient close to a lot of fast food, shopping, and laundry.

parking and room access were great. staff were great

website says pet friendly but in fact no pets allowed

parking.

breakfast (danish) had nothing to drink but coffee

pool wasn't open this time of year, no coffee warm when we left in the morning.

pet friendly implies

loved the hot breakfast selections

breakfast was fine but the entire breakfast area was very cold

typical hampton, clean rooms friendly staff good breakfast pool area kept up

room initially smelt of smoke and had bugs, even though we went for non-smoking

non-smoking room smelled terribly of smoke; the mattress cover in my bed looked like it had fresh

room was nice pool was nice

breakfast was not great but the coffee was good.

the parking space directly in front of our room we were told we couldn't park in because that parking

breakfast was delicious and the location was great for where we need to be

pool restroom was filthy trash can overflowing nothing cleaned over weekend

hotel was clean, quiet, and felt new. breakfast was great, clean, lots of choice.

i liked the way the pool and fitness rooms were located right off the elevator

breakfast was fine, just the usual breakfast foods of eggs, sausage, pastries

cleaning not great and a homeless man in laundry room

advertised as having free breakfast but staff member said it was only coffee and juice

was right, parking was great

location was easy to get to from the interstate, but the parking lot was confusing

close to where i park an i much rather sleep in motel

nicely updated rooms and bathrooms. comfortable beds. ample parking.

more chairs pool

the breakfast food was also very good

the breakfast are was fantastic, clean and very nice, breakfast itself was fabulous

friendly service at the continental breakfast that's also provided

wifi

pool was not open and did not say this on booking

everything besides wifi

the courtesy breakfast was also great

parking lot small if you re pulling a trailer

i had left for a few hours and thought i'd left my wallet in the laundry room he was very rude in saying no he

parking was rough, the slanted slots are small and hard to get in and out of

was glitching wifi was alright you could sorta smell smoke in my non smoking room but it was clean and a good

pillows need to be changed out , where ever flat and lastly we asked for help to put the wifi on our system

excellent location wonderful staff really clean rooms great swimming pool

laundry facility is available on site

they even have a small also spotless coin laundry room which i used once

laundry room and free breakfast

i ll say that the owners or managers need a commercial laundry very badly

liked having laundry on site that we could use

the spacious room and great breakfast!

breakfast was very good.

came back late on friday night and only one tight parking spot in the rear of hotel

bag breakfast bad wifi

breakfast. not many choices for a diabetic.

i tried to do laundry a few times and every time i went, the one washer and one dryer was in use, so i never

we were given paperwork stating there was no charge for a pet, unless excessive cleaning was needed

location was great! lots of food choices nearby. loved that our pet was welcome.

we slept through breakfast hours, but it was still available after hours

did not have breakfast

i appreciated the free laundry room (good quality washers/dryers)

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

and the free laundry is a huge plus

free laundry and gym are a plus

cleanliness, spacious, and breakfast options

no breakfast, lobby under construction but rate was reduced so im happy

no breakfast available

breakfast and nails through our parking lot as well as broken glass

breakfast and nails through our parking lot as well as broken glass

9 am cutoff for breakfast is pretty darn early. we missed it

no directions on the signs on where the laundry is.

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

the only concern i had our entire stay was the laundry room smelled like weed

it has a nice little indoor pool that my kids had fun playing in

location was conveniently located near the highway but was quiet. free parking

apparently 130am is a good time to do laundry and slam doors

laundry room lacking

arrived with a load of laundry and found the only washing machine out of order

to use he guest laundry but it as taken past the wee hours

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

close to i-75. very clean room and lobby. easy parking.

nothing except the bed was so comfortable i fell asleep and missed using the pool...grrrrrr. lol

indoor pool

pool had no towels

the pool temp needs to be higher . my kids love to swim but didn't last because it was cool.

need a quarter machine for laundry and one dryer didn't work, but everything else was great

the next room was 2 down from laundry room, the noise woke me up the first

laundry room only took quarters and no machine for change

everything was clean. breakfast had a large selection. the bed was amazing!

we enjoyed all, the breakfast was wonderful. the staff very polite. we had a wonderful time.

pool & patio area was clean & well maintained

a stay a another hotel, the breakfast was terrible

texas roadhouse is just across the parking lot 45 second

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

pool was rather small for size of the hotel

laundry room, fitness room, my room

quiet location with a spacious room and plenty of parking

great breakfast, nice clean room. good outside area for pets.

so much parking space, easy to get around hotel, cozy and staff was absolutely incredible.

i didn t use the gym or pool but they looked great

breakfast was a lie *dishes in the room were dirty and unclean *all laundry machines broken on site *bed was

there were laundry facilities on site.

also for me to go to laundry and get myself a blanket

same clerk hateful when couldn't get in gym

was a disaster, it is under construction, and we were not told that, our room was covered in pet hair and has

they did not have a laundry room for guests

no guest laundry.

wished there were laundry facilities.

clean room, quiet, breakfast was very good, very nice staffud83dude42

of all, i booked the room for the heated indoor pool

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

i had to walk across parking lot to another hotel to purchase very basic sundry

i traveled with my dog and i was told the place was pet friendly however there was nowhere for my dog to go to

nice bar area as well

the lounge & bar connivence, love the room decor

the laundry shoot was left open in the hallway for hours posing a danger to children

the wifi was down

it was a pet room but we didn t feel like it had been cleaned for a while the way it should have been

many special parking spaces for guests in the front

everyone is real friendly, free breakfast, clean and functional

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

someone was living out of a van in the parking lot

the pool was by itself on the other side of a parking lot

the breakfast options were a little disappointing but overall the stay was good.

mold in bathrooms cigarette burns in blankets and tubs cable was limited the only good thing was parking i wont

she had told us on our check in, the breakfast and pool hours, locations of ice machines and laundry rooms, and

equipped, with addition of coffeemaker, microwave and small frig i was surprised as well by the pool: though we

very clean and friendly, breakfast was good a fresh and bacon!!

very nice room. shower was great. unable to have the breakfast due to early flight.

breakfast could have been better

area you know it s so close to everything, breakfast was good everything was fresh everything was

exceptionally clean. loved the breakfast. they gave us early check in, very generous!

the complimentary breakfast was not huge but everything you would likely want or need to get your day started

pool....the suite

rooms were excellent, roomy, well supplied with kitchen necessities, and very clean.

no laundry facilities which should be a given next to an airport

said their shuttle was unavailable without offering any recompense like a $5 credit for an uber

free wifi was slow.

pool and hot tub were tiny but hot and beautiful

staff was super friendly, especially the shuttle driver terry

nice fitness room, as well as free self service laundry

also there were free laundry rooms, all you needed was detergent

the laundry room is free and for a long stay that was a giant plus

clean, comfortable, on site coin-less laundry facility

they have a laundry basket in the large closet along with iron and ironing board

it was great to have laundry room for guests

air conditioner sounded like a laundry room running all night noisy unit.

jacuzzi did not work. no jets pool and jacuzzi were a little dirty breakfast not included

wifi was atrocious everywhere

beds comfortable. nice size room. pretty hotel. pool was great for kids.

laundry and garbage: i was asked to bring the dirty laundry , means used towels and garbage to the

good they have laundry facilities

laundry service is available

the rooms were very nice our room had a nice view of the mountains, the pool was clean and has a laundry area

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

on site coin laundry is a nice touch

no laundry facility available - was offered private laundry was for $30

on sight laundry is a bonus

the laundry service was useful as we had all just been camping

airport shuttle and parking.

very clean, self service laundry

the laundry room facilities were overpriced for the old washer and dryer.

had to wait for the workers to do garbage bags full of laundry

the rooms were very clean. the staff was very nice and my kids loved the pool.

and wifi wasn t dependable, especially in the evening time

great extra amenities that are free: lending locker for appliances or games, laundry facility, pet comforts

i liked the kitchen, laundry, cable tv, and beds. it's a good place to stay.

free laundry area could have been cleaner, and could use repairs to a few washers out of order

liked the complimentary gym & laundry facilities

was right across from laundry for employees so it was a bit noisey at times.

the room and pool

also the restaurant and bar on site is such a convenience

the staff was very friendly and helpful, and the breakfast menu and staff were top notch.

the bar was great and i enjoyed the food service and the convenience store

your purpose in knoxville is visiting your kids or attending an event at utk it is too far away

no lobby, no pool, no fitness area

longer shuttle hours

the service is great and the breakfast very good

breakfast was very good and great coffee. we enjoyed the pool.

it was a nice hotel. nice clean rooms. great location great breakfast. we will stay there again.

parking is easy

all of the breakfast

parking was abundant and super accessible to the lobby

the pool was down for a broken part, was accommodated with the other 2 hotel pools close by to use

not great when traveling with kids

rooms from noise in walls, did not get room cleaning service, noise in hallways at night, dogs parking at

the only downside was the free wifi speed was slow and required waiting for some things to load to complete

i love the idea it has a pool and fitness center

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

quick check-in, convenient parking, bed was comfortable.

wish the pet deposit had been lower

back parking lot dimly lit.

enjoyed the breakfast each morning we were there

breakfast selection and quality was excellent ud83dudc4c

convenience, great kitchen and layout, nice bed

dirty floors. no laundry bags. no morning breakfast.

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on

i love the laundry facility

the price and location and onsite laundry is great

and helpful at check in at night and the rooms are very clean and comfortable and full size kitchen

seemed like maybe people using laundry that weren t staying there

cleaner laundry area. washer had gunk in it as did dryer.

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

needed a chair in laundry room. you could hear road traffic

laundry facilities. 26 quarters!!!

laundry bags in rooms would be nice as well

i didn't have time for gym, laundry or pool but, those areas looked well cared for

breakfast was mediocre and not many choices

the lobby and pool area appeared clean

my kids pulled the sleeper sofa out and it had not been stripped of the sheets

breakfast had a great variety of choices and the staff were very attentive to keeping it fresh and

was lacking real food almost everything had to be microwaved and the parking lot was confusing and not well

pet friendly

it had a separate sitting area and gave us extra place to sleep. breakfast was adequate.

not to hilton standards, signage was poor for parking lot. it needed a deep clean

needed on site laundry which wasn t available.

there is also a guest laundry room which was convenient

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

laundry facility is also available

com did not show we had a pet

no one gave me wifi password

had to park some distance from the hotel entrance due to the parking lot being full

pool is too small to swim in

gym was small but decent, one of the machines wasn't working and not clearly marked that it was out

the pool and hot tub were closed. it would have been nice to know in advance!

men grilling and drinking in parking lot

breakfast is kind of bready, they had toast, bagels, waffles, cereal and yogurt

the breakfast is the most basic you can get but it's free food

the breakfast

the breakfast seemed like an afterthought with no cups for travel coffee

room,roaches,room key didnt work, non smoking room w cigarette burns in the blankets, no working laundry facilities

room,roaches,room key didnt work, non smoking room w cigarette burns in the blankets, no working laundry facilities

was falling apart, there was no room service, it was directly under the flight path near the airport, and there

no room service.

if you're weekly they don't supply you clean linens an there is no laundry here on premises

it was the end of the world when i was asking them for new pillow case and sheets, there was no wifi in the room

was nasty roaches in it and in freezer no toilet paper microwave didnt work the tv didnt work no wifi even that

laundry facility was out of order, and we had a lot of laundry to wash during our 6-night stay

the laundry was far away from room

i think there should be more laundry facilities.

needed to do laundry and had no coins

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did

wifi would not work

wouldn't give me the wifi password, used my own hotspot

staff didn't know the difference between pet and service animal.

no wifi like website says and check out was changed from 11 to 10

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

no indoor smoking area, no indoor playroom for kids to unwind.

quiet, clean, great location. good wifi. excellent shower.

we felt very safe here i also greatly appreciated the kitchen staff

no laundry room, breakfast sucks

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

liked the cleanliness of the room and hotel in general. laundry room was in working order.

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

not being able to find the laundry room..

laundry machines didn't display the remaining time, so you wouldn't know when to come back to pick

gym and breakfast was great

great location. nice pool and hot tub. great people

absolutely love the staff! great place to stay very clean and breakfast was delicious!

there were only a couple cars in the parking lot and we did not see anyone in the lobby, lounge, gym, etc we

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

night time employees were working in laundry and had late night loud conversations outside the door

also the cable and wifi kept cutting out

wifi slow if streaming

i did reserve a smoking room and was put ina non smoking room

breakfast not served due to covid-19.

the breakfast could be better.

location was great, free parking, open late. beds firm and flat

parking right at your room was great

the rooms were clean. the staff was great! parking was very good.

no laundry bags, don t forget the shampoo and soap

got told to wait for a shower because there wasn t clean laundry

they offered laundry service but could not give change to use it

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

enjoyed the water park area with the kids

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

bigger laundry facility

pool area was nice and clean, my kids loved the time in there

kids hadxa great time. pillows were soft. bathroom clean.

perfect temp of the water and the kids (and i) had a great time

amentities...gazebo, firepit, ev charging, laundry and pool.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

laundry and gym were closed or out of service

breakfast selections and helpfulness of employee from the kitchen, the fire pit out

parking was a little bit tight but not a major issue

s kfc and laundry mat with in one block

i almost forgot laundry facilities permanently closed at this location

the laundry facilities didn t work and the staff either didn t know or simply didn t care to

the property was dirty. the laundry area was filthy.

i think the laundry room was under our room, so heard some noise while trying to sleep.

your business, looks forward to seeing the snow birds every year and has parking for rvs and trailers

i like that you can have laundry done the only downfall was we had other peoples clothes and they had ours

they will do your laundry for a very reasonable fee

i had to pick a gripe, a little larger parking lot so i could have got my truck and motorcycle trailer parked

had free wifi which was perfect and they had directv, stream(hulu, disney+, espn) and a couple more

gravel parking lot

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

i know it was pet friendly hotel. i still had to go get some spray to help cover the smells

breakfast could've been a little better.

quiet. full kitchen and appliances. comfortable bed.

guest laundry room was clean and very

the laundry equipment is not being cleaned. ice machines are not on every floor.

the desk staff was very helpful and the guest laundry was

no laundry

the whole reason we booked it was for ev charging.

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

no quarters for laundry

think $50 for a pet fee is outrageous

friendly staff, clean, well-lighted parking, easy access to interstate.

clean, good breakfast, comfortable beds.

bed was comfy, bathroom and room were clean. breakfast was decent.

door keys would not open the pool

easy parking lot access

pool could be bigger and warmer... so needs a hot tub

parking

the parking was crazy and the room looked bigger in the pics but was quite small

friendly staff, great starbuck's coffee bar and cafe

parking was not great.

parking no continental breakfast

no laundry service option

laundry facilities great

the lady at the bar mixed some great drinks and the outside patio with gas fire pits and tv's was an amazing

the pool is beautiful and so is the outside

the bathrooms in the lobby are incredible and the breakfast was real food

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

laundry is expensive and dryer needs to be cleaned

they have really good coffee. pool area was clean. having a customer laundry place awesome

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

great breakfast. great location for travelling along the highway. laundry

no change machine in laundry room

no soap in the bathroom and no laundry bag

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

they have an onsite coin laundry

having free laundry was a very nice extra

laundry room free

parking, entrance to property, the smell, the room

really liked that cheese and frozen fresh fruit was available at the breakfast bar and the guy that chekced us

everything else was fantastic!!! staff was great. breakfast was wonderful.

also, guest laundry is extra-you would be better off to go to the local laundromat

just across the parking lot from walmart, so we easily made meals using microwave and fridge with tiny freezer

breakfast variety

the place is near winrock in tennessee and the parking lot was over ran with trucks and trailers hauling side

the kids loved the pool and the free breakfast!

happy to have a laundry after a day of rowing too

laundry room on same floor as my room

washing machine was out of order in the laundry facility.

there was ample parking as well

pool was too small for the amount of guests the hotel can accommodate

was right from laundry and right beside the house keepers area very noisy

very quiet, and pet friendly. staff were all courteous and nice.

the wifi did not work in room 414 and they never fixed it when i called the number.

the indoor pool!

the person over the breakfast was not pleasant at all nor was she helpful in any way.

it's nice to have a small kitchen and plenty of trash cans available

nice clean gym

good location to american science museum nice amenities with outside areas pool and fire pit and front

happy with the breakfast but the staff and the room itself made up for any negative comments

they provided a bagged breakfast during the covid-19 quarantine

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in

breakfast was a little expensive. prices i would expect for room service not dining room.

even better, was the hotel's pet friendly attitude

great room, love the gym, bar is great, and all the details of this hotel is wonderful

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go to bar area

free laundry

also free laundry if needed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

open pool, free laundry, good breakfast, small/not crowded, pets allowed

little disappointed that the pool was closed due to some issues, but they did provide an alternative which was

no laundry bag available

room service menu was a bit limited

room service was reasonably priced, tasty and delivered quickly

the gym was also nice an accessible 24h

the bar and restaurant are very nice

nice bar area

they have a nice gym as well

knoxville calls itself dog friendly but charges a hefty $100 fee for pets and limits where you can take them on

room service and valet customer service.

excellent restaurant and bar and service.

thanks for the late check out.

closed, room service was horrible

hotel is in a great location and they are pet friendly

room service overpriced and under

only thing that threw me off was the bar staff didnt offer us menus

bathroom spacious and attractive but needed a bit of attention (towel bar loose)

big guy in the library bar was rude to us twice. once to my girls and then to my husband and i.

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

a ton of amenities outside of a gym that you could gain access to by speaking with the front desk and a bar

upon arrival super friendly staff!!! property super clean . bar and restaurant super service!!!

central location, good sized room. clean. laundry facility was good.

i went to tell the front desk and they just said it was no curfew for the kids and did not correct the issue

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

the gym was state of the art

alot of kids hanging out in front of the hotel late on the motor scooter

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

i loved that it had a starbucks and a bar located inside.

bar downstairs for food was slow

the gym was well lit, all the machines worked and enough dumbbells and a universal

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

the hotel needs a guest laundry facility

lack of laundry facilities is only negative.

excellent breakfast and bar service

pool hours were very nice in the evening.

this was a pet friendly hotel was awaken by alot of dogs barking

the free breakfast was

location and kitchen

out of coffee at breakfast

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

large studio, beautifully decorated! excellent breakfast!

no self service laundry

there was no microwave in the room. they did not have a guest laundry facility.

breakfast - hard bacon, pancakes

need to have designated floors for pet owners

great with the kids