no laundry facilities which should be a given next to an airport

a dining room was set up in the pool area for a luncheon.

no room service food but sandwiches.

bad wifi. hacked immediately.

parking distance

air conditioner sounded like a laundry room running all night noisy unit.

it was great to have laundry room for guests

great bed, warm indoor pool, samsung smart tv

jacuzzi did not work. no jets pool and jacuzzi were a little dirty breakfast not included

beds comfortable. nice size room. pretty hotel. pool was great for kids.

she had told us on our check in, the breakfast and pool hours, locations of ice machines and laundry rooms, and

the hotel is 5 min from tys airport and is why we chose it, but there is no shuttle bus

the hotel was very nice. we really enjoyed the pool and the room. the location was convenient.

as i could recall specifically everything she had told us on our check in, the breakfast and pool hours,

very clean and friendly, breakfast was good a fresh and bacon!!

breakfast

we were just a bit sad cuz the pool wasn't ready yet, but we understood

menmber when we arrived got us the contental breakfast due to us having to check out at 4am

didnt eat breakfast. i loved the room and the shuttle to the airport.

pool was not open

laundry service is available

good they have laundry facilities

laundry and garbage: i was asked to bring the dirty laundry , means used towels and garbage to the

the rooms were very nice our room had a nice view of the mountains, the pool was clean and has a laundry area

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

the laundry service was useful as we had all just been camping

no laundry facility available - was offered private laundry was for $30

on site coin laundry is a nice touch

on sight laundry is a bonus

door to the parking i nthe back remained opened (with a rock) throughout the night even after locking it

had to wait for the workers to do garbage bags full of laundry

very clean, self service laundry

the laundry room facilities were overpriced for the old washer and dryer.

room was nasty i had stink bugs in my room the whole weekend and made my kids freak out on it

pool. fitness facility. breakfast provided. lots of perks

great extra amenities that are free: lending locker for appliances or games, laundry facility, pet comforts

the fully stocked kitchen and even a basket for laundry was provided

i liked the kitchen, laundry, cable tv, and beds. it's a good place to stay.

was right across from laundry for employees so it was a bit noisey at times.

the gym was always humid as it is adjacent to the laundry & both have poor ventilation

no pool, no fitness, no breakfast area, no lobby no security, just a mess

breakfast was earlier than stated because she knew that people had early flights

shuttle and cleanliness and location

it was a nice hotel. nice clean rooms. great location great breakfast. we will stay there again.

the breakfast area was roomy and had a good selection of foods

also for me to go to laundry and get myself a blanket

there were laundry facilities on site.

breakfast was a lie *dishes in the room were dirty and unclean *all laundry machines broken on site *bed was

the hours at breakfast can be 30 minutes more like at 9;30

it could have used a good cleaning at the front entrance and around the pool area

they did not have a laundry room for guests

wished there were laundry facilities.

no guest laundry.

of all, i booked the room for the heated indoor pool

the pool looked nice and clean

the laundry shoot was left open in the hallway for hours posing a danger to children

breakfast was very, very good

very nice place to stay, good parking and near by walking path we had a very nice stay

the didn't tell us they only clean the rooms every 3 days and i didn't get any wifi information either

breakfast very limited but understand due to covid

wifi would not work

room,roaches,room key didnt work, non smoking room w cigarette burns in the blankets, no working laundry facilities

room,roaches,room key didnt work, non smoking room w cigarette burns in the blankets, no working laundry facilities

no room service.

was falling apart, there was no room service, it was directly under the flight path near the airport, and there

if you're weekly they don't supply you clean linens an there is no laundry here on premises

was nasty roaches in it and in freezer no toilet paper microwave didnt work the tv didnt work no wifi even that

it was the end of the world when i was asking them for new pillow case and sheets, there was no wifi in the room

staff didn't know the difference between pet and service animal.

no wifi like website says and check out was changed from 11 to 10

wouldn't give me the wifi password, used my own hotspot

i ll say that the owners or managers need a commercial laundry very badly

beds were comfortable, rooms were quiet, laundry facility was clean and machines were in good working condition

again nobody was in the office and i used the call feature and was asked to leave the keys in the laundry room

liked having laundry on site that we could use

laundry facility is available on site

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

parking was a bit of an issue

the kitchen and fridge

no muffins or orange juice at breakfast. very little water pressure in shower.

the laundry equipment is not being cleaned. ice machines are not on every floor.

guest laundry room was clean and very

no laundry

the desk staff was very helpful and the guest laundry was

parking lot not great

parking was a little weird

parking was a bit hard for late rrivals

parking was limited

didn t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when

pool and no complimentary breakfast.

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

no quarters for laundry

laundry area was

love to have some one bedroom suites available so we could have a room separate from the kids but still together

hotel was clean. hotel had second floor access from the back parking lot, which was very nice.

everything, better than expected breakfast was even great

pool could be bigger and warmer... so needs a hot tub

the hotel parking lot is well lit

gym was very poor

then she let us have a early check in

no laundry service option

laundry facilities great

exceptionally clean. room very spacious. great parking. check out was easy.

the staff was friendly and courteous. the room was clean and comfortable. the pool was great.

breakfast was an issue

i didn t go to the fitness area so idk if the pool was open or not

parking was limited, the bottom floor had an odd smell about it, especially where our room was

i wasn t interested in breakfast but coffee

everything has been remodeled no breakfast due to still under construction

the breakfast is the most basic you can get but it's free food

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

night time employees were working in laundry and had late night loud conversations outside the door

trucks with trailor taking over 7 parking spaces each

accessibility was great, including the parking.

pool not working

laundry facility is also available

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

there is also a guest laundry room which was convenient

needed on site laundry which wasn t available.

not enough handicap parking especially close to the assigned room.

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

nice parking lot

my kids said drury needed an icee machine haha!!!

the pool hot tub and the beds were great. clean and friendly staff nice breakfast and snacks

the laundry dryer was inop and not labeled

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did

needed to do laundry and had no coins

the laundry was far away from room

location, on site laundry and a hot fresh breakfast

no change machine in laundry room

great breakfast. great location for travelling along the highway. laundry

have been traveling and needed to do multiple loads of laundry and called ahead to be sure that they had quarters

no laundry bag

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

need to place laundry bags back in the rooms

they have really good coffee. pool area was clean. having a customer laundry place awesome

amentities...gazebo, firepit, ev charging, laundry and pool.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

laundry and gym were closed or out of service

we had a perfect view of the parking lot and expressway, and he couldn't get enough of it

parking was a little bit tight but not a major issue

parking was terrible--too far from the view of the room windows, too close to woods---too dark at

pet charge was very acceptable as compared to the competition

old noisy aircon, pool out of use

but the pool was nice

pool is too small to swim in

were frequent resets to the wifi, which would interrupt my work on the laptop or the tv for the kids

the gym and the breakfast

more space for kids

convenient location for travelers. kitchenette. spacious room

several very loud kids in the hallway later at night

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

wifi is not good and the power went out 3-4 times in one day

the breakfast was really good and the pool and outdoor fire pit areas were great!

the parking lot.. very bumpy could use a little paving. other than that it was amazing.

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

ask if pool was open they said until 11and it was already 1045 told us they would leave open longer for us

the hours for the pool/basketball were longer than at other hotels. a big plus with the kids.

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

no laundry room, breakfast sucks

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

liked the cleanliness of the room and hotel in general. laundry room was in working order.

not being able to find the laundry room..

i think the laundry room was under our room, so heard some noise while trying to sleep.

the property was dirty. the laundry area was filthy.

i almost forgot laundry facilities permanently closed at this location

the laundry facilities didn t work and the staff either didn t know or simply didn t care to

how big the rooms were and free laundry

hotel had free parking, which is awesome

we had 9 people with us 4 of which were kids

pool was dirty, breakfast was a couple small things in a bag

the parking pads were being repaved so you needed a pass for safe curb parking where available

having a kitchen and full sized frig

seemed like maybe people using laundry that weren t staying there

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

cleaner laundry area. washer had gunk in it as did dryer.

laundry facilities. 26 quarters!!!

needed a chair in laundry room. you could hear road traffic

limited breakfast due to covid 19 virus.

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

back parking lot dimly lit.

great breakfast

enjoyed the breakfast each morning we were there

no breakfast. have a small food venue for purchase. do have a bar with cocktails

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

i wanted to take my kids but was too cold for them

i love the idea it has a pool and fitness center

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on

dirty floors. no laundry bags. no morning breakfast.

the price and location and onsite laundry is great

i love the laundry facility

wifi was very poor

got told to wait for a shower because there wasn t clean laundry

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

they offered laundry service but could not give change to use it

no laundry bags, don t forget the shampoo and soap

enjoyed the water park area with the kids

limited parking when we returned after ball game.

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

breakfast is amazing

staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

my kids loved the pool and the fact that it was inside, so they could swim even if it was raining

they have a laundry basket in the large closet along with iron and ironing board

nice fitness room, as well as free self service laundry

clean, comfortable, on site coin-less laundry facility

laundry room dryers weren't available

we used the laundry room twice and it s free so that s really neat

i must have been on a pet friendly floor, my room had a bad oder of dog.

nice rooms, stable wifi

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

we especially loved that we could bring our pet

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

was extremely helpful and kind, and the pool was nice and was well-stocked with pool toys for kids and the

really fun hotel, felt new, hip and cool. nice bar and lounge area.

very pet friendly, which made things so much easier

didn t eat breakfast . menu too limited

open pool, free laundry, good breakfast, small/not crowded, pets allowed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

also free laundry if needed

free laundry

no water in pool

no laundry bag available

the bar and restaurant are very nice

all the restaurants around here are full of young kids that are idiots and immature

was great(room service) the staff was very friendly and helpful

gym is small but had everything you might need - a few treadmills, spin bikes, yoga mats, free

there is no pool in this hotel, which was disappointing for the kids

breakfast buffet look nasty maid service didn t show one day the hotel said the kitchen wasn t accepting

bar and restaurant was way understaffed and ran out of food

there is no pool in this hotel, which was disappointing for the kids

excellent restaurant and bar and service.

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

no hot breakfast except toast

no wifi no coffee bedspread had at least 20 holes and tears

parking

better count. breakfast.

within the hotel is a restaurant, bar and

if you stay on the floors below or above the gym (3rd floor) you will hear weights being dropped all night

checked in at 10:30, room service is supposed to be available until 11:00, but we started calling for dinner

pool was very shaded because it's on the 3rd floor and the building blocks the sun

the property was very clean. the gym is nice.

laundry room, fitness room, my room

property had a recent partial renovation but the kitchen and bedroom furniture are still dated which takes away

very patient with our crazy kids

very clean, good breakfast, nice staff, pet friendly

the room was clean and had a nice couch and kitchenette

wifi a little slow, shampoo and conditioner bottles were very small, not enough for the amount of

kids love to swim it keeps them content with something to do while staying

staff were very friendly, the rooms were spacious, the breakfast was great, and it was overall just super

behind bed was very dirty, pull out bed was awful had to go buy air mattress for the kids to sleep on

location, cleanliness, and staff at breakfast time.

needs more of a bar than the brightly lit bistro.

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

bar downstairs for food was slow

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

i loved that it had a starbucks and a bar located inside.

out of coffee at breakfast

kitchen was

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

good breakfast , hotel was really clean.

the free breakfast was

the wifi was very slow. it would have been difficult to do any serious work using their signal.

smart room that catered for every need from the well stocked mini bar right down to a shower

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

upon arrival super friendly staff!!! property super clean . bar and restaurant super service!!!

a ton of amenities outside of a gym that you could gain access to by speaking with the front desk and a bar

there was no microwave in the room. they did not have a guest laundry facility.

no self service laundry

noisy drunk kids on my floor making noise.

the breakfast presentation was fantastic: the kitchen serves from the back-side, leaving more space for

my kids did not want to leave

central location, good sized room. clean. laundry facility was good.

rooftop bar was completely overrun with college kids, and the pool is basically a small water feature

location, clean and comfortable, nice size rooms, beautiful views from the rooftop, nice gym, excellent breakfast

roof top bar closed earlier than it was supposed to

breakfast was good, because of covid we didn t get the full breakfast experience and did not get

the hotel needs a guest laundry facility

lack of laundry facilities is only negative.

indoor gym and the pool were great also

cleanliness, pool, close to market square

hotel is pet

breakfast and location is conveniently located next to the highway

the fitness room was one of the better ones we have found in a hampton or any other similar hotel,

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

would've liked more breakfast options

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

free laundry and gym are a plus

i appreciated the free laundry room (good quality washers/dryers)

and the free laundry is a huge plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

booked for family 2 adults and 2 kids but got 1 bed very unsatisfied

i tried to do laundry a few times and every time i went, the one washer and one dryer was in use, so i never

kids, hubby & i were 1st tuners here and were very pleased w/ the room and comfort of the bed

we usually have no problems with hotel/motel wifi, but this time neiher laptop would connect to the motel's

the pool the view the staff

were people who seemed to live there who had loud kids running up and down the halls and it was also during the

laundry room lacking

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

apparently 130am is a good time to do laundry and slam doors

our room was at the vending, laundry, ice area

indoor pool

the pool temp needs to be higher . my kids love to swim but didn't last because it was cool.

enough parking spaces doors were a bit tricky at times to get into room

i love the breakfast it's absolutely amazing everytime

breakfast was good, plenty of selections for all ages and tastes

no breakfast, lobby under construction but rate was reduced so im happy

no breakfast available

breakfast and nails through our parking lot as well as broken glass

9 am cutoff for breakfast is pretty darn early. we missed it

construction materials blocked the entire entrance and parking lot

laundry room only took quarters and no machine for change

the next room was 2 down from laundry room, the noise woke me up the first

need a quarter machine for laundry and one dryer didn't work, but everything else was great

parking was good and, breakfast was amazing

all staff were very friendly, the room was perfectly clean and spacious, the pool was well taken care of and

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

the only concern i had our entire stay was the laundry room smelled like weed

no directions on the signs on where the laundry is.

waffle maker with breakfast was a hit with the kids

they were laid back and let the kids swim just a little later which made there whole night

pet fee was a bit high. $75, vs $50 in blacksburg, va. nice bath.

breakfast was fantastic, king size bed was a welcome treat

pool not open but do not know why

very clean, mattresses comfortable, staff is so friendly, and the breakfast was amazing

nice staff, great hot breakfast, newer hotel, nice rooms, good location right off the highway

breakfast was nice and the laundry room very helpful

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

other side was no better with the parking lot

they have a gym on the property

the room was a great size and love the kitchen area

a dryer was out in the laundry room

all was excellent, laundry, all round,,everything so good.

there were a couple of stains on the carpet when we arrived.

no room service ok with that, no in room coffee, breakfast over priced

clean room & wifi

i saw a mouse in the laundry room

staff was nice, laundry facilities available, location right off interstate,

the eggs were not great but everything else at the breakfast bar was good. the bed was great

gym was small but better than nothing

breakfast and accommodations were top notch.

the rooms are mostly clean, the 24/7 laundry and vending is helpful

the pool wasn't open

staff was outside smoking, i found a syringe needle in front of my nieces and my rooms just laying in the mulch

enjoyed the pool area

they said my pet was ok but then charged me and didn't provide room service for my 2 night

i did discover the laundry room this time

the laundry is always welcome

an on-site laundry room was most welcome

breakfast did have hot waffles

they allowed us a very early check in with our dogs so we could get them out of the car.

i liked everything, even the parking is great.

the dedicated pet area was much appreciated.

customer service, offered my kids snacks and water they loved that

stay there every year, twice a year and was surprised by the new pet fee of $75

the turn from the main road but was able to take the next turn and maneuver through a random parking lot to get

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

pet friendly. decor was bright and new

open with lots of seating, they have a nice billiard table to play on, good access points from parking area into

i haven't eaten breakfast yet but i'm sure i won't be disappointed

pet fee was $50.

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

i needed quarters for the laundry room but had to go to the convenience store across the street

the laundry room was clean and the machines were new and worked very well

was on point, laundry convenient to the pool area

the laundry room,snack machines,soda machines,ice machines,fridge.

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the pool

thin walls so you could hear what your neighbor was watching on tv; you have to pay to use the pool

parking lot could have been a little bigger