parking, complimentary breakfast, access to several stores, restaurants, banks, car services,

the breakfast was good and offered several options

contemporary bedding style, clean. true hot breakfast. courteous staff.

gym was locked and you had to ask for access and there should be towels by the pool for

staff and the breakfast buffet had a great selection

everyone was great place was clean breakfast was awesome

we used the fitness center but not the pool

the breakfast was good and the rooms very clean

pool could have been a little warmer.

breakfast was great, loved how spotless the room and common areas were

pool, laundry room, breakfast, comfy bed, close to small shops and places to eat

the price to do laundry was a little bit too much

the breakfast far exceeded our expectations. food was great!

, are always most important to my family ,, breakfast was amazing thank you very

kitchen staff was horrible

no bag for dirty laundry

the water in the indoor pool was freezing cold

pricey for a week night parking

by the $65 pet fee only made aware of at check in,had i known this large amount fee we probably wouldn't have

they 3 let guys with trailers take up 15 parking spaces so there s was absolutely no parking..

convenient parking in back

breakfast was amazing

the fitness room even has a peloton

the hotel was clean, the room was immaculate, hot breakfast provided

we were able to enjoy the relaxing pool

the pool was nice and very clean

indoor pool was not heated

breakfast selection was great! and my daughter loved the indoor pool.

very informative the entrance was very clean the hotel room was beautiful and the morning breakfast was wonderful

the hot breakfast had to much salt in the eggs

convenient location, kitchen and laundry amenities

i was on the bottom floor next to the laundry room and there were carts and stuff in the hallway at all

laundry facilities are free close to gas station close to restaurants laundry items price fairly

there was free laundry, a fitness center and kitchens in the bedrooms

it had a kitchenette that was nicely equipped

that there is laundry amenities on site.

laundry room light was out

laundry service

pool and laundry down.

there *could* be a bigger breakfast but thats on the owners, not the incredible staff.

washer and dryer didn't work which was one of the reasons we chose to stay was the convenience of laundry

had to wait over 15 minutes for milk, coffee was very weak, housekeeping had door propped open in laundry so it

room number 113 was right near laundry and vending machine

pool, workout room and laundry room were all closed due to

no hot breakfast,not able to use the exercise equipment,not able to do laundry at motel

pool advertised hasn't been open since 'before covid'

dirty floors, dirty bedding, pet hair was all over the biggest thing was our blanket had been used as a window

drug activity in the parking lot, the guy who checked me in smelled of alcohol

- there was prostitution going on in the parking lot at night, the rooms were dirty and someone knocked repeatedly

extremely loud family/guests kids who ran up and down the stairs from around 8:30am til i left at checkout,

laundry soap you use to wash the bedding and towels smells horrible

the momma goose at the pool made the stay even better

the location the set up of our room jeff pool

the pool

the kitchen staff member even recognized us from 5 days ago on our way through before

very clean, good breakfast and loved having access to laundry on site

decent sized kitchen if needed

was a kitchen, spacious, everyone was friendly, and it was close to the event space we were going too

) we had to sit in the bar stools to watch tv

great location , very nice room, great breakfast. staff was very friendly

the kids loved the pool area and workout room

breakfast was not very good

the breakfast was very tasty and varied

enough large truck parking i always feel like a jerk to other customers for taking up six spots out front, truck

the pool wasn't so blue. so we didn't get in.

no laundry room , no everyday clean up

breakfast

good hot breakfast. sausage and eggs were very good. friendly staff. nothing

they were very accomodating for our dog, its a pet freindly hotel, and explained the deposit and pet fee very

internet wifi was hit and miss for hours at a time so basically no tv

the tiny box of one load laundry soap was way over priced!

waiting to use them and it delayed our plans a couple of times while we waited to wash our laundry

parking was convenient, and there was plenty of space inside and out

i booked it didn't state anything about additional pet fees, $30 per pet per night so on top of $----for 2 nights

the pool, clean room. front desk let us have early check in and late check out.

guest laundry was in need of cleaning

we did our laundry their was no sign for the dryer stating it was closed and the front desk never mentioned it

complaint would be that it was advertised laundry available but it was not working

the laundry was out of order

laundry services but they never had change so you could do laundry

would have liked a laundry room for guests

liked the staff, the breakfast was nice and the guest accommodations like the laundry room was neat

sheets smelled like someone was smoking while they did the laundry

directions on how to use the television. no wifi when we woke up.

breakfast is very limited

good breakfast. appreciated laundry room.

the shower was amazing. the room was clean and nice. there was a fridge and on site laundry.

laundry facilities somewhat pricey at $3 to wash and $3 to dry

no laundry facilities, road noise

great location, had all facilities we needed , fridge , microwave , laundry

was surprised at the full kitchen amenities, free laundry and spacious work desk

the free laundry facilities were a major plus especially being there a week

plus they have a laundry onsite for the guests that s free

friendly staff. clean hotel. free laundry.

was surprised at the full kitchen amenities, free laundry and spacious work desk

ordered room service which seemed alittle over priced.

restaurant lobby bar five stars

are still working out the kinks with room service because it was very hard to get ahold of someone to get food

location is excellent we were able to walk to downtown franklin enjoy dinner then jj's wine bar and then back

christmas tree lighting was on friday night and because of this the bar and lounge areas were absoutely packed

no pool , no laundry facility .thats important .the breakfast was ok!

it was the cutest lobby, complete with pod swings, a pool table, and several board games for the kids

had a great breakfast, pool table for our kids to hang at, quiet and comfy beds

the gym was well-equipped and exactly what i needed to maintain my workout regimen

it was the cutest lobby, complete with pod swings, a pool table, and several board games for the kids

laundry facility

that went on into the late evening hours and started again very early morning (possibly from the laundry room

they made cute pancake shapes for the kids & the area is very well maintained throughout serving times

well-lit parking lot, excellent hang out spots in the lounge, free happy hour (whaaat

pet friendly, a huge plus

laundry room was great

they didn't have coins for the coin laundry

hmmmm maybe a lil more variety for breakfast - but overall it was good -

need bacon on breakfast bar and better tasting sausage, but overall still good!

wasn't able to get into the gym facility due to timing but looked like really good equipment for a hotel gym

parking was difficult.

location was great. outdoor seating area with bar is nice. beds very comfortable.

good breakfast too

size of the room, layout of the room, large couch, the swivel tv, the kitchenette, the

size of the room, layout of the room, large couch, the swivel tv, the kitchenette, the breakfast

the gym and comfortable beds.

the continental breakfast was not very good.

not only was the breakfast really good, but it was also well stocked

loved the front porch and the pool

wifi was awful service in our room

the laundry facilities we were on vacation that i would wash a couple things it was gross

the staff was better than most hotels: friendly, professional, efficient and so kind to the kids we brought,

later checkout on sunday 30. changing rooms in the gym/sauna/pool

they lock the coffee machine in the lobby at the end of breakfast

didn''t see the pool either

there are no laundry facilities at this property

pool was closed for remodeling.

great facilities and plenty of parking space. very friendly and helpful staff.

liked everything, the room was immaculate,staff was friendly and helpful, the pool was awesome

the salt water pool was fabulous.

hotels have the ability to fully stock rooms and have the staff and/or means to have a laundry service so most

property, clean rooms, very professional and friendly staff, absolutely love the lobby bar &

had a nice view of the pool area, which looked relaxing, though we did not actually have time to swim

the workout facility and pool were fantastic

we loved the hotel bar and found the location to be safe and convenient

were surprised to get to the property only to find out that the pool was out of order and the laundry facilities

they accept pets without and extra charge.

t realize it was a pet friendly hotel; so, that wasn t ideal

i didn t use the gym but it looked nice as well

enjoyed the live music in the evening, the bar and the pool table it was a great way to relax

breakfast was good

parking was a little tight

the staff was courteous and helpful and the breakfast was really nice.

asked for early check in and they had both rooms ready for us around that time and they were adjoining as we

convenient parking

also, our room was very close to the housekeeping and laundry rooms

nice pool

i work remotely and the wifi was strong enough for me to take care of the things i needed to do while staying

breakfast could be a little better.

free parking

was perfect (cleanliness of rooms, hallways, elevators, lobby, gym, pool and grounds of property) were above

restroom by pool was not clean, parking deck was difficult to locate & parking lot was crowded & not clean

bed/ tv with wifi for kids

clean, pool area, kid friendly

couldn t get the wifi to work, and our bathroom sink had a draining issue

laundry was challenging

indoor pool and hot tub

i asked for an early check in due to an early flight drop off

i had booked earlier that day on the road and after 10 hours in the car with young kids i had to wait for her

i liked the workout room, the pool, and the whirlpool

the was huge had a kitchen with an induction stove, a dishwasher fridge, and a

the loud unruly kids

it felt like a little studio apartment with the kitchen, which was nice to have

i had a kitchen in my room and the indoor pool ws amazing

we noticed after moving in the carpets were stained and not clean-looking

cleanliness, laundry facilities and peloton bike.

the kitchen was great, beds were comfortable, loved the pull out table, plenty of lighting

i never even knew about the free wifi. i was only told about the free breakfast when i arrived

friendly staff, location and pet friendly

appreciated the ev charging, it was very convenient

take the coffee away during day and this hotel no laundry

laundry here it is hard but at the end i saw laundry bags coming through the door

laundry facilities on site (despite laundry facilities being listed as a property feature)

and they gave my a king and pullout , the sheets were dirty and they said they didn t do laundry yet, the

no place to do laundry

smelled like sewage in many places near the pool, gym, laundry area.

extra points for the coin laundry and gym

noise stayed on the first floor and it was super noisy since staff uses this floor for laundry safety side

breakfast was adequate with cereal and yogurt for me

it was 11pm and we had two kids with us so switching to another hotel was not possible at that time

the dryers didn t work in the laundry room

convenient location, laundry facilities on the premises, professional and courteous staff.

ease of accessing the room and the availability of laundry services on premise for guests to use

no lobby bathroom but girl at the desk said there was one in the laundry area but she wouldn t use it

convenient laundry facilities

very quick and easy check in, clean rooms, good free breakfast

the room was nice and clean, and the breakfast was great.

clean rooms. fantastic breakfast

convenience of breakfast, wifi,and location were great

everything from the cleanliness to when you first walk in, the comfort of the bed, the huge breakfast, the

free laundry

also, i used guest laundry to wash clothes the first night

salt water indoor pool and comfort of bed

room service didnt come horrible view out of window to a furnace rooftop and toilet backed up

com and hilton garden inn site i couldn t find the information regarding the pet non-refundable fee of $75

location, clean facility, clean air, soft tissue, great breakfast food & facility

the pool was closed when we got here (said they were working on it until the following day).

the staff was great, the gym was good.

pet friendly with a nice grassy area out back for walking!

i loved that kids stayed free

clean and breakfast

hotel allows pets; unfortunately, some owners don't clean-up after their pet

the walk-in shower, the mattress, and the cleanliness of the entire hotel: room, hallways, lobby, parking lot

pet fee is ridiculous $50/night, plus the hotel is not cheap without a pet

the breakfast was actually good

it was a nice room and quite. laundry available for guest. grills available for guest to use.

pet friendly; kitchens provided more eating options; spacious rooms; laundry !

as always it was clean and comfortable and hot coffee is available 24/7 in the laundry/gym area

the laundry/snack area was great and clean

like the laundry

didn t like that laundry services weren t complimentary

laundry is available

we used the laundry facility and that was also easy to use and kept clean

good laundry facilities

the breakfast ends too early.

the breakfast was great but i wished room service was available as advertised

pool was a little dirty.

nice pool, nice staff, nice room, great location.

hotel was clean and nicely decorated and the bar and restaurant area were very nice

small pool and basic gym available

complementary breakfast was very good

loved the layout of the room and the kitchenette and eating area

suite was very nice and comfortable with a separate bedroom and living room/kitchen space

in the kitchen

breakfast was fantastic - lots of options to choose from

room was opposite of the maid's laundry area

needed more outside lighting. parking lot was dark.

convenient location, nice outside pool, clean

the breakfast bar was really nice as well

the room, free parking

laundry facilities great, big room for family to relax in.

laundry needs some sort of rack to hold the clothes we put on hangers while folding others

laundry room

if not, and you want more towels, sheets changed, etc, you take your own dirty linens to the laundry bucket by

wifi was excellent - comcast business class

location and facilities is good. breakfast and kitchen staff is excellent.

the restaurant in the hotel. the gym, pool and spa

the price we paid for a suite ($$$) there was no daily housekeeping and no room service

traveling with three children we really enjoyed the indoor pool

indoor pool and the suite

laundry was out of service.

the room is outdated. tv is small. laundry room is dirty. one ice machine did not work.

there needs to be an on site laundry room with multiple machines

bothered me was that the reservation was for a courtyard room and we were given a room facing the parking lot

on sat morning kids got up, no pool

amenities like fitness center + laundry

the convenience of the bar, laundry and indoor pool

are truly dog friendly and pet fee was reasonable

they had a covered parking deck and a nice lounge area

day one the key did not work to enter the fitness center which was a primary consideration for staying at this

my hubby went downstairs at 1200 to ask if he can buy quarters to wash laundry before we go, management then

vending machines should be in lobby or hallways, instead of out of the way near laundry room

kitchen was bare- had to purchase dishes and pan off site

the free wifi was nice. and the hotel was quiet.

kitchenette and fridge

felt the vending machine could offer laundry detergent since it s located in the laundry room but perhaps

laundry and back of building needs to be cleaned.

you could see the dirty laundry facilities from the front counter

also, there is a sign on laundry room door that says,

ice no breakfast only a vending machine in the laundry

nice hotel, clean breakfast was wonderful and the staff was very friendly

small dinner menu at the bar but good food

there was amble free parking and a good free breakfast

very clean , modern amenities, friendly and professional staff, good breakfast

they provide you with one bar of soap and one bottle of a 2 in 1 shampoo/conditioner

the laundry facilities were a plus

the hotel uses covid as an excuse to not automatically give room service

outdoor pool is large & clean

staff was excellent. nice breakfast.

the pool area was outstanding as well as the lobby and breakfast areas.

there was no laundry facility. for this particular trip i really needed that.

i think the room that i am in where was laundry room. it was noisy

no laundry facilities to use but that was ok

the staff was very helpful and pleasant, especially the kitchen staff.

breakfast was ok

no laundry bags

room missing bags for dirty clothes/laundry.

was a good size, used the gym and it's adequate for a couple people, had breakfast and it was adequate

the separate bedroom and kitchen/living area

longer hrs for breakfast

laundry room was dirty and no soap available but target was right around the

we had to stay an extra night because of severe weather up north so the laundry and fitness rooms was a welcome

laundry area was filthy

facility was clean and the parking was in the back which was nice and made the stay feel safer.

convenience of the location, always friendly staff, continental breakfast, and great room amenities

like having bar and restaurant/ room service available when tired of going out

there were kids running up and down the hall and slamming doors until 1 or 2 on the morning

my dinner i ordered from room service was prepared perfectly and was delicious

being able to use the pool and the gym even though they are advertised as available and functional

bar and restaurant were not operating at full capacity, hours and offerings

rooms, access to 24/7 coin laundry, and the breakfast can use some reinventing , but overall pleasant

good water pressure and good tv selection, free wifi

the coffee at breakfast was very good

had to beg for room service during a three day

said they had breakfast, but really they didn't