the pool was warm

choice of tv station during saturday breakfast.

poor parking area

the parking is too cramped.

very big rooms. comfortable beds and very clean. staff was great and so was the breakfast.

bar had great selection and staff was super helpful

staff were amazing. lives the different games kids/families could play

the golf course is one of the best in central texas

desk staff was friendly and was very helpful in arranging a check out time that worked with our golf time

pool bar and food closed too early

was in the middle of everywhere we needed to be breakfast was great, room was clean smelled fresh beds were

fabulous location and great breakfast, also nice gym

very clean, checking in and out was quick and easy, free breakfast was good.

pool was supposed to be open but wasn't.

was beautiful the breakfast buffet was very good ud83dudc4d the room was beautiful and clean and very

had on-site laundry room

little parking and cramped room to park vehicles a lot of larger work trucks and hauling trucks parked

parking

we allowed my kids two friends to come back with us to hang out from the stock show, to eat pizza with us and

not much parking

there is a convenient store, restaurant, and bar next door

there was no parking left because of the bar next door

additionally, they offer an elevator, parking, and breakfast, which made my stay even more convenient

continental breakfast was tasty

the hotel feels secure with a large well lit parking lot

not related to best western, some idiot threw trash in the parking lot during the night

think the pool or hot tub were cleaned all weekend

laundry basket was a great bonus

the hotel had lots of people drinking out in the parking lot when we got there which felt unsafe

that night, a huge storm blew in, and the cable, wifi and phones went down

nice building, not enough parking

needed kitchen dish washing soap and cloth/scrubber

coin operated laundry machines yet they do not have a change machine or any change at the front desk

not certain of security of parking.

my kids really enjoyed the pool

are bottomed out, bed is done, needs replacement, and while i understand this is a pet friendly hotel

the breakfast is fresh and hot

we got to enjoy the pool with kids before we went to a wedding we were going to.

reserved a 1st floor rm near the pool

best was nothing , understood due to covid, there were some people who allowed their kids to run around which

friendly staff and clean. kids enjoyed the pool.

the driveway to the parking lot is very steep

the rooms were nice good wifi nice staff

wifi wasn t working light bulbs were to cold in atmosphere

the parking lot is full of potholes

people working on cars in the parking lot

easy to find and plenty of parking

i like their no pet, no smoking, no cooking policy

it was concerning the doors were on the outside by the parking lot

pool, laundry facilities and fitness center were all closed

wifi info wasn t shared when we arrived

carpet had a tear and couldn't connect to wifi

able to get some little items for breakfast despite being out the door at 0600!

the breakfast bar was wonderful and ladies at the desk were very pleasant

the laundry room was hard to find and disgusting

tv and wifi really sharp

the pool was ok but funtiture all broken

nice pool. good breakfast.

love the convince i like the price the staff and the pool

the room is a nice size room and as i was selling my home it was great to have a laundry right on site

they easily accommodated my late check out

free breakfast, the gym, the pool and the bed was very comfortable

pet deposit was nonrefundable. an extra $40/night adds up for a family.

had some kids that were guests there, they were noisy and obnoxious.

we liked the smart tv, the comfort of the bed and sofa. on site laundry wax aw some.

nice bar and restaurant on site

back to the kitchen a few secs later the chef came outside yielded at me in front of my kids and told me

pool is way small

no covered parking. but what place does.

the breakfast was great and the customer service was excellent!

standard holiday inn breakfast. nice suburban location. spacious rooms. plenty of parking.

staff and location was excellent. breakfast was awesome too

location, location, location. well lit parking lot and the front desk was always staffed.

comfortable bed, size of room, plenty of parking, clean and quiet

ice, vending and laundry machines are located outside the building.

pet friendly with only a $10 charge

and the room was great a little dusty but very nice staff the room was kind of far from the wifi

ten dollar pet charge. super friendly staff. we love this place.

the pool was small, but we still enjoyed the option

i didn't like that the pool and gym were closed.

pet friendly, pet area available, breakfast included, easy to get to and close to where i needed to

fitness gym is still closed

was great, bed was comfy, very close to all of our locations, free parking, and quiet

great coffee and breakfast

there is a coin laundry on premises and a simple workout room

vending machines didn t work (snacks and laundry)

the laundry had coin or mobile pay options which was very convenient

we liked having laundry services on site and being able to use a credit card for laundry

- laundry is available in the hotel, which is convenient

the gym/ laundry also great so can exercise whilst getting clothes clean

it had laundry room on site.

after our departure they charged us for a allegedly broken laundry basket 25$

free laundry

i think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and

hotel early and we were not able to have breakfast but were offered a bagged option to take with us

only request is to add a cappuccino, latte, or tea machine option for breakfast

pool was disgustingly dirty.

brand new facility, friendly staff, great breakfast

also, the breakfast is really good and the shuttle is perfect to go to the

the washer and dryers were down :( and i needed to do laundry for travel purposes.

loved the employees, breakfast, and location close to the baseball tournament!

more parking

the pool was awesome i love it

reading previous reviews, they have resolved the car parking issue, plenty of space

only disappointment of mine is the website i booked it on said it had an indoor pool and it didn't

breakfast was just ok

breakfast was pretty good

for a property that offered a laundry room they had no single serve laundry soap for purchase knowing travelers

hot water, no ice, no coffe maker, no breakfast, can't walk to airport, no shuttle service, gym room closed,

pet friendly without a separate pet deposit

wifi in our room was hit or miss

wifi was not working hotel was not clean

they have laundry area through and outside vendor but warm water didn t work i had to rewash

that you were pet friendly but i know you can t control people with pets

kitchen in the room.

the people above us must have had kids because they were running and slamming doors and stomping for 2 hours

while we weren't able to use it, the fact that the pool is open year-round was a nice feature.

room was next to the laundry room and supplies

bumping and thumping most of the night from elevator and adjacent laundry room

it had laundry facilities available for guests use.

pool and spa

the other couple at pool didn't control their kids and very inconsiderate

or the fact that the front desk didn t have quarters for the laundry

staff was friendly and helpful, has a really nice laundry room $2 to wash and $2 to dry

a little trouble with the wifi connecting to anything but a phone

they need work on there breakfast. it could have been better.

parking lot full

the price for the laundry washer and dryer (singular not plural) was steep

the laundry was stained

laundry machines sit outside beside non working ice machine

i must have been allergic to something in their laundry as i started to itch as soon as i got into bed

welcoming evening clerk, to use the laundry facilities wasn't exorbitantly priced, and

cleaning the entire stay, no one attended the front desk as i was checked into my room from the laundry

guest laundry facilities were nice but a little

smelled bad,elevator took forever. but no one messed with my laundry

laundry facilities

number 3 didn t wash my clothes properly because the weren t clean laundry detergent didn t dissolve

there is a guest laundry on site

dryer broke in the middle of doing laundry

having a pool for the grandkids was important to us

pool was warm and inviting!

pool and gym were underwhelming

our little boys swim trunks got mixed up in the laundry and they couldn t find them.

kinda didn't like how the laundry room was on the second floor while everything else was on the first

gym was a good size with free weights

plenty of space in the room for my little ones to play with toys or watch tv or even sit in the kitchenette

hotel breakfast didn't have much non meat options for us, but we were able to manage with the oatmeal

i ate in the restaurant area, there is a good choice of bar snack type meals on the menu

friendly staff, comfortable rooms, really good breakfast.

pool heater was out of order during our visit

spacious, staff very welcoming and friendly, great distance to the airport and loved the free shuttle bus to

the mini-laundromat was a big help to wash the kids wet clothes after a swim in the pool

facilities were great, although laundry cost $7 to wash and dry, gym was good and clean and pool looked well

other people were just walking around without one at all food and trash in the hallway overnight laundry room

lack of gym equipment

with some homeless folks in the parking lot and police involvement due to that made the area seem a bit more

the amenities- the cafe/gym/indoor pool/fire pit are also a nice touch

we booked this hotel to utilize laundry services as i am recovering from a procedure

no laundry bag to put dirty clothes and not enough staff to service the hotel guest.

they have great amenities like breakfast, a bar, a gym, a small pool, and even a laundry room

like to use the stairs whenever possible, i tried to use them but it kept taking me to the laundry/ staff area

i needed change to get quarters for the laundry and the front desk didn t have any, she called the hotel next

the room has a laundry list of small repair items

laundry was always busy and one washer wasn't working

214 is above laundry, lots of noise and vibration so hard to take a nap after driving all night

laundry facilities did not work properly

laundry facility

laundry service. tv size. comfortable. location

the laundry room stays nasty

the front desk staff was very friendly and took us to the laundry room and handed us a stack of sheets and 2

i am disabled and i had laundry in the dryer (which doesn't work very well) and was moving as fast as i could

the pool was crystal clean, the grass and trees were really well cared-for, and even the parking lot was well

relative to freeway, shopping and food nearby, staff, full hot breakfast, laundry available, exercise equipment

pool

the location is suitable, the amenities are fantastic. the breakfast is great as well.

atmosphere the room really pleasant the indoor pool was awesome and the location was very convenient the staff

no daily room service

s and better lighting better reception on the tv and curtains should open differently also better laundry

lost 6$ in laundry,said i would be accommodated,but only had a staff member call the police cause i asked

free morning coffee, poor laundry facilities including no iron guests noisy although this was dealt with by

parking lot was big enough for my trailer and nice staff

the check-in and the parking, because i had to park away from the room

i had 2 rooms with five kids and three adults

i really love how friendly the staff was . the gym was okay also

the staff was great and the breakfast was much better than expected

breakfast was good and plentiful

beds comfortable nice kitchen

the laundry is clean (and free) great fresh breakfast with plenty of options

laundry room is a great idea

free guest laundry and the fitness room were a plus

it had free laundry facilities and great breakfast

free laundry service

only loose change vending machines laundry rooms

was able to do laundry on site and the breakfast was good.

were some people in a car in the parking lot smoking weed and playing boom-de-boom music loudly

indoor pool is a great plus

breakfast was a little disappointing.

the guest laundry was out of order.

location, amenities, and we also did laundry in the hotel. the breakfast was also fantastic.

in the room, carpet filthy elevator, ice machine and laundry room out if order for over two weeks homeless

the laundry room was extremely dirty and someone left their clothes in the washer for hours

were missing bath towels in our room and were only able to get one because they were doing laundry at the time

had very noisy neighbors with kids late at night running and screaming

very comfortable beds. the staff was very nice. breakfast was wonderful.

the breakfast and pool! loved it all.

hotel was fine, the location is somewhat challenging with parking

the desk clerk was very friendly and joked with the kids.

great location, on site laundry room was a plus and friendly staff members.

the front desk couldn't give me a few dollars in quarters for their overpriced laundry

staff were very accommodating especially tonya who went above and beyond to help us sort our laundry

has a laundry but no change available in there or at the desk

didn t like how their laundry facility was not cleaned

had a laundry and drier.

good cheap laundry machines

laundry services were not working

normal ones, there were 4 throw sized pillows, broken and under stocked machines (ice, vending, laundry)

dirty room near a highway... i let you imagine. and the laundry part was out of order!

the room was pretty clean and the laundry facilities worked great

nice clean pool laundry on site

the pool wasn't open

wifi not all that good

parking and length of walk from car to room + no elevator.

the gym and laundry facilities were great

the receptionist was fantastic and let me do an early check in that i'll always be grateful for

the enormous suite had a fully equipped kitchen, which was a delightful surprise

a little tricky to drive to and breakfast is skimpy but the bed and pillows were great.

gym could be bigger with more equipment

not having laundry facilities on the grounds for guests to use

parking spaces could be a little larger

paying for parking and $50 hold on card

great hootel great breakfast very good room

the hot breakfast was fresh and included egg omelets, potatoes, and sausage

20min drive from austin center, easy access from main road, w/nice parking spots and some fast foods nearby

the staff super nice, easy check in pool was on the smaller side is probably the only thing we could say others

breakfast and mold around tub

the pool was so small. there isn't a lot directly by it but plenty within a 10 minute drive.

really good breakfasts

newish property. large room. good breakfast.

i couldn t get a room with the tub. gym doesn t have any weights.

great stay and staff breakfast was great

microwave didn t work, smelled like weed, loud noise all the time, breakfast was terrible compared to other

the people are nice and friendly. you have a laundry, what works fine.

laundry room is a big plus, again also clean

laundry room fully kitchen/dishes location is good

the location is nice...off the freeway. laundry room is good.

roach in the kitchen. :-(

asked for change for the guest laundry, got it

front desk clerk stated she was not laundry or house keeping but she was going to have to do laundry to provide

room was next to laundry room and people were going in and out during the night

finally gave me a room by the laundry that smells and moldy

quiet, clean, good bed, wifi, cashless laundry $4

was rude; laundry facilities were out of order, and that was the only reason for me to pick a hotel like this

clean rooms. laundry available.

room felt more like i was at the gym than in a room

i walked out to the pool and it looked dirty. perhaps it wasn't opened.

with our bank card (due to it being a uk card being used in usa) the female staff member at the bar was so polite

renovated rooms very nice and clean staff was great we also enjoyed indoor pool and they had laundry facilities

they had an indoor poo l and guest laundry area

was no on-site laundry and the heated pool was cold

we asked for more towels they needed to know why we needed them, could only do laundry set hours, they only

indoor pool is a nice feature

not ready to use, laundry room not finished, hotel only been open 1 week, and had massive flood so

laundry machines run on quarters

hot water for 1st 24 hours, no internet for 1st 24hours, swimming pool not ready to use, gym etc

staff were excellent, beds were wonderful, meals very good, bar and catering staff great.

though we didn t get to use the pool, we will certainly come back again and use it

the dryer in the laundry room a few doors away ran until 11pm making an annoying noise

lukewarm shower. mini bar not even plugged in. everything about this place was cheap.

location and breakfast are fantastic for a business trip stay, but the wifi could be better

noise from kids running up and down the hallway

poor layout of room, small, dated equipment. very cold indoor pool and tiny gymnasium

no laundry room

no laundry service.

especially the bar and kitchen

wasn't able to connect my mac to wifi

they will love the court yard and pool

suite was lovely but noisy as there's an irish bar right outside

we made use of the gym and enjoyed its proximity to all that mueller has to offer

gym was small and no lighter free weights

hotel states it's pet friendly, but you're not allowed to leave your pet alone in the room

is a fantastic neighbor for families and pets

breakfast and the staff

the rooms were clean & spacious, even had a small kitchen with all the supplies

breakfast was also free and very good

great breakfast and social hour

loved the suite. very family oriented breakfast was great

someone s toiletries and dirty laundry as well as hair and room ticket were left in the room

pet fee was not disclosed on bookings web site

don t say there is a 150 dollar fee for a pet and 20 for parking on the site

area was superb, the area was clean, bar downstairs for direct access with the world cup playing

official website advertises a free shuttle to the airport

facilities; laundry and exercise rooms on site

pool was clean and a good guest laundry room

the hotel has coin laundry facilities

we like the fact that it is pet friendly if we decide to travel with our pet

was a great place to stay with little kids

there was a very foul odor coming from what i would assume was the laundry facility or boiler room on the first

there was too much noise. i was put next to the hotel laundry.

laundry on floor 2. two of 4 machines weren't working. can use card only.

had wet swim suits but there were no bags in the room to put them in, no trash can liners, no laundry bags, so

restroom sink peeling laundry out of

even for your pet

liked the food at the bar, the drinks, the hotel itself was so nice, and so was the pool

provided a free shuttle 24hrs, close proximity to the airport

great new hotel! pool was closed but not an issue.

shuttle service was available although i didn’t use it

location is convenient to the airport and the shuttle service is a great bonus

it seems like they allow underserved people use their laundry services

great to finish all laundry before flying home

the wifi was spotty

saline pool so relaxing, and great breakfast the next morning

therefore, i can t really comment on the extended stay experience, but the kitchen is nicely appointed and

breakfast variety was

shuttle from and to the airport was on time.

shuttle available for quick trip to airport

free wifi was slow..didn t always work!.cmon guys!

the shuttle bus to and from the airport worked well for us

while we waited, we were able to do laundry

quiet, quick access to and from airport, free parking

they only had a $20 pet fee, so that is why we chose this hotel

clean hotel with lovely little pool

parking

there were fire ants that got in my overnight and laundry bag of which if bitten by the ants i am very allergic

jump into every pool, this one was not appealing at all, it was super tiny and next to the road/parking lot

the three piece gym was absolutely disgusting

convenience to airport; breakfast; shuttle; personable staff; clean room

convenient to austin airport and parking

i loved how pet friendly it was as well

i loved the comfortable room and it's a great place to stay with little kids..studio is great

big rooms with kitchen

coffee supply in room should be larger. need to add the golf channel to the menu of tv channels.

room size and full kitchen, was a work and personal stay

made it easier especially since my kids stayed with different family members at night

kids in pool screaming at late hours

made it easier especially since my kids stayed with different family members at night

was hard to enter the parking lot you have to be looking very closely to the small sign that says

no beverages allowed by the pool, which defeats the purpose of having a pool if you can't knock back a few cold

i liked that there was coin laundry offered. we were able to park fairly close to the building.

laundry soap dispenser takes your money, front desk tells you to call the number on the machine

was great stayed a few extra days was able to check-in early to laundry have scheduled room service and addition

laundry room constantly broken and no refund

the location and on site laundry

location, price, and the laundry facilities were good

there was a laundry room right down the hall from my room

was a kitchenette, but absolutely no kitchen tools

no supplies in the kitchenette so not sure how that was supposed to be used

that the rooms had small kitchenette

guest laundry room was a bonus

would rate it a 4 star, very clean and nice for the price, and had a laundry facility for the guests

pool, bbq, laundry areas available on site

free breakfast not available some mornings laundry out of order the entire of my stay

staff, occasionally difficult to communicate as some spoke mainly spanish, liked having a laundry on each floor

also, the guest laundry service area needs improvement as the dryer did not work after i authorized my card

laundry machines were out of order

needed to use the laundry facilities

also we needed the laundry but they did not sell washing powder, and could not give any reassurance about wash

continental breakfast, pool, laundry, lots of movie channels, comfortable bed, spacious lobby, great a/c, and

parking area was smaller than i expected

plenty of parking

clean beds and good breakfast

very kind staff, very clean and tidy. great breakfast!

the pool wasn t working and i had a family with kids i wanted to jump in the pool