the laundry room was hard to find and disgusting

had smoking room. no ventilation

not enough parking. mostly parked behind the building.

the handicap assist for pool entry and the quiet area

their pool was closed, the price was a bit high for the area and the amenities offered.

the rooms were nice good wifi nice staff

wifi wasn t working light bulbs were to cold in atmosphere

it was concerning the doors were on the outside by the parking lot

people working on cars in the parking lot

easy to find and plenty of parking

the parking lot is full of potholes

i like their no pet, no smoking, no cooking policy

the pool area was closed due to previous guests turning the pool

nice parking, clean

considering that the parking lot was unusually empty there should have been other rooms available

breakfast is not what it use to be but that's acceptable due to covid

no curtains, just a thin shade that let in too much light, harsh parking lot lighting

coin operated laundry machines yet they do not have a change machine or any change at the front desk

waffles and scrambled eggs for breakfast

was comfortable but the pillows were really small, the breakfast in the morning was very good my kids loved the

breakfast was good, staff was nice, love pet friendly.

very very clean, well lit parking, great breakfast, whatever you need within 5 minutes from hotel

pool, laundry facilities and fitness center were all closed

able to get some little items for breakfast despite being out the door at 0600!

need more parking , carpet elevator replaced

the bed was a cloud. breakfast was good.

i have dogs and love that you are pet friendly

laundry basket was a great bonus

the hotel had lots of people drinking out in the parking lot when we got there which felt unsafe

needed kitchen dish washing soap and cloth/scrubber

bed felt like old and sounded like an old house, kitchen sink drain leaking

that night, a huge storm blew in, and the cable, wifi and phones went down

believe the pictures of the pool online

free breakfast, staff friendly and cleanliness was beyond expected

additionally, they offer an elevator, parking, and breakfast, which made my stay even more convenient

guests were allowed to park trucks and trailers using many many parking spaces.

continental breakfast was tasty

facility: excellent golf course; well equipped workout facility; lovely and large family friendly swimming pool

breakfast option

there are lots of activities and family things to do on site, so if you're not a golfer, there is still plenty

we enjoyed the spa and the massages

pool bar and food closed too early

accused us of having an animal because we didn t want room service

a shameful disrespectful place, they refunded our money and almost didn t give us back another pet deposit

my wife and i ended up having to sleep in our car in a grocery store parking lot

no wifi, tv blinked off and on continually, 2 towels for 4 people

9 in the morning came knocking on the door for room service told him we don t need but he told me to open

it felt kind of clausterphobic and had very limited parking

everything was good. breakfast was delicious ud83dude0b

we did not use the exercise equipment but there were several pieces in the gym area

the pool was warm

all was great except the gym room

not enough cameras in the parking lot. vehicle got broken into

breakfast is good and fresh and lots of options

very nice breakfast. everyone enjoyed the wide variety of breakfast foods

my only complaint is the breakfast

the breakfast wasn't bad it could be better

there is a convenient store, restaurant, and bar next door

there was no parking left because of the bar next door

had on-site laundry room

the handicap parking far from entrance

we allowed my kids two friends to come back with us to hang out from the stock show, to eat pizza with us and

parking

2 children, i had to pay $15 because when the hotel staff saw the reservation it didn t state 2 kids were

breakfast was set and ready to go at 7am on the dot as stated

hotel early and we were not able to have breakfast but were offered a bagged option to take with us

also, the breakfast is really good and the shuttle is perfect to go to the

breakfast was good. room was clean and beds were comfortable. staff was nice.

no shade in parking lot

for a property that offered a laundry room they had no single serve laundry soap for purchase knowing travelers

the breakfast was awesome

pets no longer allowed

breakfast did not have a lot of options

friendly staff. extremely helpful front desk. excellent wifi connection. beds were comfortable

dryer broke in the middle of doing laundry

there is a guest laundry on site

professional and very informative of their duties , which made our late night reservation with kids and dogs so

elevator didn t work and pool area closed

difficult to get wifi connection

like that there is a bar and food available

i used the gym which the treadmill was awesome

no room service...

my sofa bed did not pull out for my kids and my coffee maker did not work in my room.

my kids and i loved the breakfast and workout room

the gym and laundry facilities were great

very clean and comfortable. kitchen

did not have the breakfast. location was great.

need a breakfast

the receptionist was fantastic and let me do an early check in that i'll always be grateful for

the dryer in the laundry room a few doors away ran until 11pm making an annoying noise

well kept facility, clean and a little bar with food items was all i needed

i have kids so i try to stay calm and be polite

location and breakfast are fantastic for a business trip stay, but the wifi could be better

poor layout of room, small, dated equipment. very cold indoor pool and tiny gymnasium

someone s toiletries and dirty laundry as well as hair and room ticket were left in the room

don t say there is a 150 dollar fee for a pet and 20 for parking on the site

i love the bar and the staff at the front desk

limited meal options and no shuttle service.

there was no shuttle service

was rude; laundry facilities were out of order, and that was the only reason for me to pick a hotel like this

clean rooms. laundry available.

the pool and the room were amazing! we had such a great time. nice size and super clean!

accepts pets, has free airport shuttle, trendy and comfy.

they have a pool table and bar which is very neat

breakfast was good and fresh

so clean, comfortable beds, awesome breakfast

the hot breakfast was very good as well

fridge microwave coffeemaker , confortable bed, variety of channels for the tv, and delicious breakfast, on top

nice waffles for breakfast

there were fire ants that got in my overnight and laundry bag of which if bitten by the ants i am very allergic

the bedroom was dirty and i had young kids

the bedroom was dirty and i had young kids

the pool was great and the bed was so comfy!

the pool was a bit small but it was clean and my kids enjoyed it

laundry machines run on quarters

not ready to use, laundry room not finished, hotel only been open 1 week, and had massive flood so

though we didn t get to use the pool, we will certainly come back again and use it

airport shuttle: all drivers give excellent service at short notice

planes going overhead but you are close enough to get to the airport within 5 minutes using their shuttle services

restaurant and bar and outside patio/pool area

cleanliness and hotel amenities as in gym, laundry room, breakfast and pool.

great new hotel! pool was closed but not an issue.

nice contemporary design. nice front lobby with ample seating. like the fact it had a bar area.

liked the food at the bar, the drinks, the hotel itself was so nice, and so was the pool

the breakfast was good

breakfast was amazing

the staff were all nice and polite and the breakfast was pretty good as well, i ll definitely return next

breakfast was also free and very good

also full kitchen

also, the guest laundry service area needs improvement as the dryer did not work after i authorized my card

needed to use the laundry facilities

laundry machines were out of order

needed to do laundry and there was no laundry soap available

also we needed the laundry but they did not sell washing powder, and could not give any reassurance about wash

great to finish all laundry before flying home

it seems like they allow underserved people use their laundry services

cold pool

yes there was when we asked for towels for the pool they only limited the pool towels

airport shuttle breakfast parking quiet

while we waited, we were able to do laundry

clean they allowed dogs (pets) and rooms are not full clean, my kids and i get bit for like fleas or dog ticks

there were no cabs and the airport had a wifi disruption (this was on sep 14) so rideshare was not an option

the homeless camp outside the parking lot. the kids running up and down the hall were annoying.

friendly staff, great breakfast and good size room.

location, price, and the laundry facilities were good

there was a laundry room right down the hall from my room

we rented a kitchenette and no pots/pans, dishes or silverware

loved the fridge and kitchen area, perfect for families

was a kitchenette, but absolutely no kitchen tools

new facilities. on-site laundry is nice

third floor laundry room the washer was out of order.

towels and linen. wake up your provider/laundry

they give me a room next to the laundry so i could strangle smell the laundry detergent in my room also the

was great stayed a few extra days was able to check-in early to laundry have scheduled room service and addition

i stayed in a two queen bed studio which was well appointed with sitting area with sofa, kitchen area that

adults, 2 queen beds were narrow but compensated by a sofa bed, excellent breakfast, good airport shuttle

serving breakfast at 9:30am which is really early for people that stayed out to enjoy austin's nightlife

breakfast was a typical hotel breakfast

off i-35, less expensive for an overnight stay, breakfast bar was well stocked and fresh

that were posted in their commissary store did not match up with what they tried to charge me for laundry

we asked if we can have extra laundry bags and just look quickly below the desk and said we don't have any

clerk was not what floor the laundry was on

the laundry service was out of order, and there was no hairdryer available

the laundry room was broken

room smelled awful there was a pile of dirty laundry in the sofa bed and there were no pillows for hide a bed

location was near the airport and the shuttle service was nice and early.

free shuttle to: from airport and breakfast was pretty good

if hotels allow pets, they should keep them away from customers who do not

early check in, clean room, restrooms and lobby

all was great 1maybe courtesy 1 wash 1 dryer use- laundry use would be excellent

breakfast was bland, overcooked on eggs and potato s

breakfast was mediocre

breakfast

breakfast could use more selection

also, careful on their treadmills in the fitness center

bed was comfy and the kids had a blast in the pool

shuttle to airport was excellent, we paid 10

the staff was great-shuttle to airport was quick and easy

look and feel, easy parking, short distance to main center of town

the location was great, having a place to do laundry was great.

laundry and gym

she guided me through the austin airport to the shuttle service for the hotel

have to walk across the parking lot for all the restaurants, bar and breakfast facilities

free airport shuttle is convenient with connection to $2

pool was nice and clean. loved the variety of tea offered.

lots of parking

because it's a pet friendly hotel, you will see some pet hair in various places like room corners where vacuum

pool looked inviting but didn't get to use it

the proximity to where i needed to go, friendly and courteous staff, secure parking, clean and comfortable room

breakfast, the lack of regard for us doing our laundry

terrible, laundry wasn t working, breakfast shut down, grumpy employee, shower barely worked

of service free drink swimming pool you can swim in (length/depth) good fitness space free laundry huge bedroom

satisfied with my stay in your hotel : - cleanliness of the room needs to be reviewed - using the laundry,

there was a laundry basket in the bathroom, which i found convenient for wet towels as opposed to tossing them

the hotel is relatively new and still fresh; the room and public areas were clean; the laundry facility and

- laundry is available in the hotel, which is convenient

there is a coin laundry on premises and a simple workout room

vending machines didn t work (snacks and laundry)

the laundry had coin or mobile pay options which was very convenient

it had laundry room on site.

i think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and

free laundry

the gym/ laundry also great so can exercise whilst getting clothes clean

after our departure they charged us for a allegedly broken laundry basket 25$

even for your pet

hotel, in general, was nice--nice work areas, gym, pool, had snacks available, were pretty attentive

the gym had equipment we needed and pool was refreshing for austin summer heat

the hotel is super bright, clean and comfortable with good breakfast

home2suites line is perfect for families, especially if you also have a pet

the swimming pool and the breakfast!!!

the kids tents and the catering to kids

two things -our room smelled a bit of pet (pee) so it could ve been a bit more cleaned/sanitized -trash pickup

suite was lovely but noisy as there's an irish bar right outside

the diner / bar restaurant attached is good value with very friendly staff - i had breakfast there as well as

wifi connection was poor.

room is well designed for the space and nice decor; breakfast was very good.

) we were never able to get working wifi on our devices in the room

coffee supply in room should be larger. need to add the golf channel to the menu of tv channels.

to turn on bedroom lights to get kitchen lights to work and was bitten by an insect during the

plastic ware for breakfast i did not like at all. too much waste.

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

banging laundry bins

felt like a crack hotel. won t be returning. scared to travel alone with my kids.

also, there was a black lady walking around the parking lot pretending that her car ran out of gas begging for

my kids loved the breakfast!

than a standard mid-range usa hotel, with comfortable and clean room, good breakfast, cheap coin laundry, gym

laundry room, very handy, lovely pool area

the pool, gym, laundry

were laundry carts scattered everywhere throughout the hallways and it was a little messy looking

pool area is great, facilities - gym, laundry, breakfast all fab

there was too much noise. i was put next to the hotel laundry.

restroom sink peeling laundry out of

night sleep especially because there was a noise coming from the bathroom as if we were in the laundry room

had wet swim suits but there were no bags in the room to put them in, no trash can liners, no laundry bags, so

laundry on floor 2. two of 4 machines weren't working. can use card only.

laundry out of order, no fridge, no microwave

bed was too firm and pillows were flat. laundry facilities were out of order.

the swimming pool was unusable and the laundry facilities were out of service.

laundry was out of service for entire stay

congested parking.

laundry only has one machine, which broke down while we were there

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

free breakfast not available some mornings laundry out of order the entire of my stay

there was laundry on site, and a microwave and mini fridge in our room

liked the fact that the premises had its own laundry area

pool, bbq, laundry areas available on site

would rate it a 4 star, very clean and nice for the price, and had a laundry facility for the guests

no beverages allowed by the pool, which defeats the purpose of having a pool if you can't knock back a few cold

had to handle kids and bags by myself

pool was a little dirty but thats it

kids in pool screaming at late hours

was hard to enter the parking lot you have to be looking very closely to the small sign that says

laundry room is a big plus, again also clean

laundry room fully kitchen/dishes location is good

the location is nice...off the freeway. laundry room is good.

the people are nice and friendly. you have a laundry, what works fine.

laundry room fully kitchen/dishes location is good

one laundry facility

the staff were very polite and friendly and the hotel has a self laundry place, which helped me a lot

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

mini shop with water and snacks, full laundry service room that takes card

it was also difficult to find pool towels (they're in the laundry room)

laundry out of order all week; restaurant, bsr, and facilities all closed

liked the pool and hot tub, useful having the guest laundry room to use

no laundry room

the laundry room was out of service.

time we took a shower and after for a while too thankfully i bring lysol with us wherever we go laundry facilities

one of the biggest selling points is that they do not charge extra for parking

the pool wasn t working and i had a family with kids i wanted to jump in the pool

internet, free parking, everything seemed clean and the bed was reasonably comfortable

didn't like how 8 of the parking spaces in great locations were not fit to park in because of the large amount

& it even has a gym & pool

my credit cards, also the day before they had kept my id and then i had to go look for it at the laundry

day there because it wasn't delivered to the hotel - meager breakfast - pool was closed - the laundry was out

did not like the laundry being outside with no way of securing items or the ash trays in the breeze way outside

need laundry facilities.

got room 120 next to the laundry room

there was no jacuzzi ,no pool towels and no microwave in the room

pool was not cleaned. to be fair prior night had thunderstorms.

bed cover being ruined but it highlighted the hotel has next no security or cameras watching the parking lot

breakfast variety can be more.

breakfast had hot and cold selection

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

the lobby is super clean and easy to find a parking spot

breakfast was a to go bag and that also was a nice touch

the laundry services were down, but there are close by laundromats.

laundry room dryers did not work and had not for some time

the pool was closed :(

check your bill carefully because they tried to charge for wifi, which is supposed to be free

had wifi issues but staff working and resolved it

no laundry service.

no laundry room

excellent gym

i had to go down to front desk to ask again so i can put the kids to bed and it still took them another 15 min

wasn't able to connect my mac to wifi

continental breakfast, nice laundry facilities, clean and good sized room

lot within walking distance - hotel was clean and rooms looked new - i used the services area for laundry, and

area, great breakfast, very clean rooms, totally equipped kitchenette, full-size fridge, 24/7 laundry

we used the pool and laundry facilities and everything was in great condition

rented the hotel because of the laundry room and it was not available

laundry only took coins, which the hotel is cashless,

pet friendly

inadequate pool

was disappointed to find out that there was no wifi

the pool was small and a little dirty

getting to the laundry services for handicap.. way too difficult.

fitness room, pool, laundry room, coffee maker in the lobby with even a toaster

helpful staff, good laundry facilities

laundry facilities were out of order

wish there was a credit card coin changer in the laundry room

there is also no everyday laundry service

to clean my own room and empty my own trash and bring it down to the outside dumpster using the laundry bags

the room was $300 a night with no parking no laundry bags and only one towel in the room

seemed like i was being nickled and dimed for everything: parking, breakfast, laundry

free wifi was provided

close to entertain areas breakfast was good

very clean, modern, location, good breakfast, friendly staff

location is central, the room was confortable. they provide breakfast and it was good.

can be a bit loud at night because it is next to traffic and a bar

back door opens to bar on rainy street

there are full kitchen with washing machine and the laundry in my room

difficult to use the laundry. staff were great at helping out.

we were also able to go and do our laundry which was so convenient given we have been travelling

simple effective gym, good size room and laundry free within room. staff lovely

we didn't use the pool or laundry, but for a longer stay, these would be nice amenities

laundry room was out of order, in room phone unuseable, thicker bed blanket, door lock seemed weak

laundry facilities onsite & a perfect grab & go breakfast

that they were going to charge my dirty bath house i ve never been to a hotel charges for the laundry and i

had the laundry mat closed at night and no way to get a hold of anyone

couldn't gain access to laundry room eith faulty keycard

laundry facility, very thin walls and connecting doors meant i could hear everything going on in

no laundry bag and garbage bin.

you know, they were there, but they were, you know, it's like kids playing around and not really that price

and there was cobwebs on the ceiling, the phone didn t work, and there was no service even with wifi

you know, they were there, but they were, you know, it's like kids playing around and not really that price

i thought it was 24/7 as shown on website and gym was not 24/7 and it was loud outside our room

lots of parking available

that the pool closes at 10pm! :( most people check out in the evening too, so.

the pool and gym wasn t open.

very cleanroom. breakfast was great. no complaints.

facilities; laundry and exercise rooms on site

pool was clean and a good guest laundry room

the hotel has coin laundry facilities

pool was dirty, needs cleaning.

pool was smaller than we expected.

breakfast, canape and desserts along with bottled beverages were all included in gold package

the scenery, pool, location

as was the spa menu and i think post covid it's ok to have laminated docs for folks to review

refined breakfast included in the lounge, with a wide variety of fruits, quality yoghurt, omelette made to

the convenience of the gold level amenities as time was limited and could grab a drink or breakfast before

we loved the pool and gym

gym was good

loved the pool and 4th floor restaurant bar

wifi was expensive (surely these things should be included!?)

room service food was gross

not having laundry facilities on the grounds for guests to use

never ate the breakfast but it always smelt so good in the mornings after they made it, ac worked really well

wifi connection & tv is small with few stations

me as princess royal abigail hartzel of cjk entertainment llc based in delaware and it created wifi issues

pet fee is higher than other properties in austin area ($75)

no laundry on site. internet connection keeps cutting off.

was a pile of used linens in the hallway in the morning, it would be better if housekeeping used laundry carts

guest laundry facilities

there was no guest laundry available.

no complimentary breakfast.

but this is also a pet friendly hotel, which i always choose for convenience reasons, and she wears an id

rooms were clean, room service was excellent and the staff did everything to make sure we were happy

i would not order room service. it was too expensive and not so good.

my kids experience something different

spa was beautiful

from front desk seevice to the room n breakfast was excellent

the breakfast was great and really good. clean rooms and great staff.

know there is a pandemic so they are limiting the breakfast but there was literally nothing for breakfast, nor

the end of breakfast hour, the coffee had run out and the employee had to be told to refill it

feel wifi is a little slow.