near the cleaning ladys cart and grab a big armful of discussing dirty towels to take to the laundry room

our room had someone else s dirty laundry on the floor still

couldn t sleep because our room was om the second floor above the laundry room in the machine make very loud

staff very friendly, pool area nice

use wifi or the shower, was there just one night, but the mattress

the pool and hot tub were

pool clean breakfast big variety

guests took over the pool and were drinking heavily which it an inappropriate spot for my 3 year old grand

enjoyed breakfast and the pool the most.

pool clean breakfast big variety

the staff was very nice! the place was clean. breakfast was good! we had no issues!

was excellent; location, parking, staff, room, pool, common areas, breakfast, super clean, comfortable bed

it was clean, quiet and the breakfast was good.

pool looks great, but didn't get a chance to use it, though others looked like they were having a

room was too small spa tub too small..for two pool was only 4'3

we used the amenities for laundry, workouts, etc

missed hot tub by pool.

breakfast was very good and had plenty to choose from. missed the bacon however.

pool should be bigger :)

breakfast was great- cheesy omlettes, bacon, sausages, pancake maker, muffins, cinnamon rolls,

dirty pool area

there is plenty of available parking, even when every room is sold out

love that the pool and hot tub were open

staff was extremely nice the pool area was immaculate and my room was amazing

breakfast was good

only one person working, the front desk, the cleaning and the laundry

wifi needed to be reset, desk chair was peeling

the spa was a little over warm, the pool was cold

more parking area.

wonderful continental breakfast

com pictures show a laundry room for the guests

breakfast was free, it's not like you'll get a gourmet breakfast

very pet friendly

tea bags , no hot food such as eggs, bacon, sausage, and no splenda sugar only regular sugar, pool was very cold

fruit for breakfast would have made it better

had to request dish soap and laundry detergent.

we didn t need to do laundry but if we did there weren t small packets of laundry detergent

no laundry detergent

listing for this did not specify that this had a kitchenette, nor laundry

rooms, kitchenette, laundry in room, had i known, i would have packed differently, brought food, coffee, creamer

the gym and spa is not connected to the main building

wifi was the biggest chief complaint from my kids, the tvs were not working since they run on wifi

place to stay, lots of activities to do horseback riding, swimming, scooters, rock climbing (my kids favorite)

parking was limited . long distance from the room.

of the handicapped parking spaces at bldg #4 were blocked off and we were unable to park near the doors

i would absolutely not recommend staying at this hotel especially with young kids

pool is very small if you plan on using it

nice little gym and breakfast area.

the capacity is 15 people so you can imagine it feels full with 5 kids playing in there

main reason we chose this hotel was because it has a pool for our kids to swim-but literally could fit 6-7

hallways smell funky as there are always laundry and cleaning carts in view

we take our grandkids to lg for 3-4 days every summer

i also liked how we were able to use the gym at the grand geneva included with our stay

wifi was not good - husband has to work and his connection was terrible, there was no bathroom soap

the room had its own kitchen and the staff was so responsive

kids were running up and down the halls screaming all night

indoor pool had way to many kids rough housing and running around, the parents had no control over them that

spa size of lofts size of bathtub view balcony restaurants pools water comfortable beds helpful

pool was cold

very clean resort. pool, games for kids and restaurants connected!

laundry facilities needed change

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

only downside was the lack of an outdoor pool, but they did have a beautiful indoor pool, which i am sure is

not enough parking in the ramp, but again nothing you can do about that

breakfast is included and it is delicious

room was directly next to the laundry room

they had an activity for kids. and the laundry services

the pool area was a nice surprise - we didn't expect to see 3 separate pools

the pool was fantastic with a regular pool, a nice hot tub, and a kid splash pad area - all with nice

parking was great, located close enough to walk to the lake and downtown area

secured our reservation 6 weeks in advance and were placed at the end of the hotel by the laundry department

was in walking distance the staff went above and beyond at one point i couldn't purchase laundry detergent from

upstairs the volume did not work at all disappointing also the laundry dryer made so much noise while dryer

as we were on a road trip, the laundry facilities were much appreciated in the suite

hotel was very good for young kids like game room indoor and outdoor pools

loved the location, the spacious rooms, the lakefront, and the pool

the kitchenette is a great plus when traveling with a family

beautiful view and room! loved the fireplace and the mini fridge was fit everything we needed.

more space, no room service

harbor shores sets the bar high for other hotels

awesome lake view from the room, excellent parking lot attendants, outstanding front desk customer service reps

we were able to park the car and walk to everywhere we wanted to go - boats, shopping,

location to our venue! good value. clean rooms. free breakfast.

nice people, good breakfast, and facilities.

was originally coming here but the pool was under maintenance so they send me to the other location which was

great breakfast set up. very delicious. ud83dude0a

the breakfast was awesome

the vending machine was empty except for hershey bars, cheetos and laundry soap

laundry wasn't working, nor the ice machine

the vending machines only carried chips and laundry detergent

great place to stay with a pet. great location with places close by to get many needs

breakfast was limited but appropriate for the number of cars in the parking lot

very nice breakfast and breakfast staff

pool is very small, we had it to ourselves so wasn t a problem at that point but couldn t

if you have kids like we did, was nervous if someone else would have come in

was cool it had the treetop pattern pool area looked great but no time to use it front desk and breakfast help

small pool, no hot tub

breakfast was lacking but it was due to covid. they still gave out grab and go items every day.

no wifi, strange smell in the room

pool and spa very clean

had a parking lot

great service, top cleaning, amazing breakfast

guest laundry, clean good room for price, friendly

we would have preferred a walk in shower and more than 1 laundry set.

pet hair everywhere

my kids also enjoyed the pool

i loved that it was pet friendly

there is no laundry bag in the closet for dirty clothes

breakfast

tub and pool or sparkling clean

hot tub in the pool area was not very warm

convenient to shops and restaurants, we enjoyed the fitness center, hot tub and continental breakfast

breakfast

was massive and we loved the rainfall shower and spa tub

clean sophisticated and sexy) just what my wife and i were looking for in our date night with no kids

very luxurious with large, beautiful rooms. more breakfast options are needed for this price.

there was virtually no room service from what i could tell once we were there

the pool and laundry areas could be cleaner

i like the free laundry

the kitchen in the room, the hot tub and pool, the fitness center and that they offered laundry services

location was perfect for us, lobby and room very nice, good breakfast, laundry, pool, gym great

appreciated the free laundry, right next to the workout room

pool fresh and clean rooms great and quiet

that because of covid the pool/hitting was closed.

breakfast not included given the cost. great egg place across the parking lot but an added cost.

the pool and hot tub were not available

room service never delivered preordained breakfast.

the breakfast and coffee. we liked the room layout and all the appliances that came with it.

the breakfast was okay! expected a little more protein?

large room, kitchenette with fridge a huge plus

breakfast was more than adequate

the furniture was terribly uncomfortable and no table or chairs in kitchen

in the room, and our bedding had yellow stains, which were probably not properly removed during laundry

loved the spa worker sandy

the bonfires and s’mores by the ice rink were great for the kids

kids brought fast microwave foods they like and could not heat up

nice resort. they had tons of activities for school age kids.

guest laundry, was not sure if they have that

gym, comfortable bed, 24 hour coffee and hot water station, breakfast grab and go.

small parking spots

adding some directions as to what goes in the breakfast recycling vs the trash might avoid some confusion

breakfast was a good experience with tastey and adequate amounts

the parking lot is huge and secure

room service

only thing disappointing was the bar was closed way to early

luke being able to bring the dog. tithe restaurant and pool were nice.

clean room excellent water park ud83dudc4cud83cudffe

smelled. lots of people out in the parking lot at all hours

more parking would be helpful. we would've loved a continental breakfast and a pool.

stayed during a winterstorm- staff able to clear and plow the parking area promptly

this motel had a parking lot and nothing else

they stood around in parking lot unmasked, talking and smoking

room across from the laundry was humid. room 117. very damp.

the laundry facilities didn t work even though we called a head and were told they did

need more parking spaces

rooms are nice hot tub / pool all great

wifi wasn't the best.

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

of course, the bar lounge right on site is the icing on the cake

worn towel and clothes, no breakfast as promise paid for 2 and stay only one because of

i went to office and sign said i had to go into the bar to get my key from the intoxicated employee and walk

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

not knowing there was detergent for the laundry room at the front desk.

the laundry room was close to our room and the machines functioned propery

the on/off knob fell off the spa tub

they charged me twice for a pet fee when they were only authorized for 1 day charged

we were told to put dirty laundry/trash in hallway

the fact i requested laundry to be done and when i went back 24hrs later it was dirty ( this was the evening

happy hour, breakfast, and amenities.

average breakfast. friendly staff. free parking.

plenty of parking and bathrooms had more than enough soft towels

breakfast was good it was a buffet

enjoyed the bar area with a wonderful bartender

stayed with our children and grandchildren so the kids could swim and the heater on the pool was broke

access the adjoining restaurant for room service

kids in the pool area were running, and constantly throwing balls over to the hot tub, just about hitting us

my wife liked the laundry facilities

this place had on site laundry

price laundry facilities location to restaurants free breakfast

laundry services, breakfast, staff is friendly and helpful, matresses, clean

parking lot. difficult entrance

kids and adults arguing in the room next door and hallway until 1 am along with door slamming and

pretty gross especially with two kids and a two yr old that touches everything

parking wasn't the best

availability of beverages; such as self serving coffee machine etc parking too far

parking was a little crowded and the hotel was a little removed from the rest of the city and

i had s pet so they gave me a little doggie goody bag

room had a slight scent of pets but i suppose it's was to be expected since pets are allowed on the premises

kids loved the pool

felt like a little apartment cuz of the full kitchen area

great sort bed , slept well, loved the coffee, didn't go to breakfast

was placed next to the laundry room and couldn't sleep due to the machines running all

bottle filler in the lobby, lots of individually wrapped options for free breakfast, code for wifi avail with

the staff was wonderful and the room was nice! i loved the free breakfast as well:)

need more parking

clean, comfortable, very nice staff, great breakfast, great coffee. would stay here again

pool was closed

the website shows a pool and associated outside patio that no longer exist.

the pool being removed and the need for a building face lift.

the time went fast and timing of the year we did not have a chance to take advantage of a pool.

the pool needed cleaning