laundry facility on site

easy access and swimming pool, laundry room

there was nothing we didn t like. the only thing was the pool was closed for the season.

clean, hidden, and quiet. it was normal buffet offering for breakfast, nothing special.

parking lot is a little bit small.

helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

great breakfast and guest appreciation snack in the evening

location and pet friendly.

the breakfast was delicious and served promptly

nice, clean, good location, great breakfast

only disappointment was the 'fitness room'

parking, a/c did not feel like it was cooling enough

gym met expectations

it was quite, clean, the staff was very attentive and breakfast was great!

it s clean, has a small gym and staff is is super nice

kids stepped on towels to bathe and even though requested beds were made but shower again wasn t

staff was friendly. breakfast was very good

the pool is very nice and clean as are the grounds

parking was limited

had a small gym. breakfast the front office staff was helpful during stressful weather event

hotel parking lot was behind a whataburger

not enough parking. also found a roach on the bedside table.

the price we paid - the guests washing machine was out of order so we couldn t do any of the laundry we planned

fitness room and the pool was extremely clean and relaxing

breakfast was really good and the hotel was very clean.

breakfast was better than most hotels.

the pool n location n breakfast

kids loved the pool and slide

no room service, very disappointing to me as i was in need of lounging in room and getting my head

the “kiddie” pools are as just that; for tiny kids

ordered some spa services for my parents and it didn't really get coordinated so well

say they are pet friendly, but your pet can only be in your room and in the lobby while you're checking in and

the best improvement thing is that the laundry services isn t available inside the

limited work out facility, all gym items were removed, very little machinery available

wifi doesn't allow tiktok, my key card wouldn't work on the workout room

the restaurant/ bar on 6th floor. great ambiance.

really great pool, really enjoyed the trolley shuttle and friendly drivers.

each stay came with a spa credit and the food was amazing

location, staff that welcomes you, comfortable. laundry room & all was superb

the gym at the hotel is pretty good, they keep it super clean

the beds were comfortable. enough parking.

breakfast was so nice, great variety of food items

a little noisy in the morning when kids are up but it was ok

are super friendly, location is close to market and restaurants, pool stays late, scent of the

all towels left debris behind including gym towels

car got vandalized during our visit, they broke his window and got into their car since the parking lot is really

rooftop bar was amazing

the rooftop open air bar has great views

operated laundry in the year 2026

adorded everything (the room, the rolling chair, the a/c unit, the bathtub, the window, the breakfast, the

i like the breakfast!

beautiful facility. extra clean & really good breakfast. super friendly staff.

the gym was well-equipped with new machines

ordered room service for breakfast and it never showed up

there was tons to do from bar, spa, golf, swimming, dancing, resort planned daily activities

you lose any idea you have that you re staying in such a large city, because the hills and golf course you

beautiful location. dining and bar staff were very friendly.

bag upon check-in and restaurants would often provide activity sheets and crayons to preoccupy kids

laundry mat with coins only

we also used the laundry facilities and they were great and clean as well

best pet accommodations of any hotel i have ever stayed at. great shower too.

there was plenty of parking and it was free

breakfast was good too

has great outdoor spaces including a gazebo,pool and picnic table

the breakfast was delicious and a staff member was helpful with customers

breakfast was good, better than the last time, they kept the meat and eggs separate

slow wifi

the free breakfast was fabulous with lots to choose from

pool very nice, nice lobby and bar area

the games and pool offered plenty of ways to entertain the kids when we had some downtime

new property. friendly staff. breakfast, bar, nice pool.

the games and pool offered plenty of ways to entertain the kids when we had some downtime

more parking

tight on staff- desk not always manned because they are running towels, restocking, doing hotel laundry, or one

i've seen other extended stay places do that - walls were thin and my room was by the laundry room so constantly

laundry room.

location was good and quiet, free parking, kitchenette, onsite laundry

they place our room next to the laundry room and storage and all we heard from over night was doors slamming

room service was friendly and great

excellent customer service, free wifi, free self parking

loved the stay, my kids really enjoyed it. the view was very pretty.

kitchen could use a tune up

the gym and steam room were amazing

no ice bag, no laundry bag etc etc

laundry room did not have a handle to open the door

laundry facilities, vending were also inadequate as they did not meet the needs of a traveling

breakfast was great, the staff was friendly and the payment process was super easy

the courtyard garden and pool views.

indoor pool flooring is very slippery and dangerous

did not like the dark parking lot.

the indoor pool

the breakfast is pretty good for a hotel

miss the kitchen breakfast

the location was perfect. nice swimming pool. comfy bed and quiet surrounding.

the staff were super friendly. the breakfast was great and the rooms were clean.

restaurant was understaffed and pool a bit small.

parking lot has narrow spots

breakfast was wonderful with lots of options

laundry room was broken and messed up our clothes

couldn t get more than a dollar for laundry over 2 night/3 day stay

strong mildew smell at second floor elevator near ice machine and guest laundry

friendly staff, room was spotless, good breakfast, and the pool was ideal

the breakfast had fewer options compared to other holiday in expresses in the area.

24 hour pool and comfy beds

clean, beautiful design, great location, friendly staff, nice pool.

breakfast and especially the coffee was terrible i understand breakfast is free so you kind of

breakfast options were better than expected

beautiful pool

the location and amenities included such as the sink and breakfast provided.

clean, well staffed, location, large suites, refrigerator/freezer, free breakfast.

breakfast was great

we would appreciate some more healthy options for breakfast - ie

loved how many kitchen items were available to be used

the rooms are spacious, convenience of laundry rm on 2nd and 3rd floor

i liked having a laundry on the same floor

handicapped parking was well placed around the hotel

second night we had to park at an adjacent hampton inn parking lot

kids were very happy

the coffee and breakfast were amazing.

nic and coool.was ready when we got there. good breakfast choices.

indoor pool, continental breakfast. staff very friendly and helpful.

breakfast buffet was great, beds like always very comfortable

our breakfast was so good every day

laundry facilities

i appreciated this hotel having a laundry option although one washer didn't work and the cost on the sign wasn

breakfast time a little longer.

other than breakfast lacking it was an amazing stay.

staff was very friendly, the only thing maybe you could extend your breakfast time a little longer, other than

2) the onsite laundry only takes quarters, so could be modernized

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

the parking wasn t great.

great place to stay, large room, clean. breakfast was decent.

the breakfast was very good

washer and dryer were complimentary with (cheer) laundry soap available for

laundry room is also free for guests to use

full fridge, 2 stove burners and free laundry was a huge plus for a 5 night stay

laundry room was a mess

having laundry available was a plus

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

the gym has essential equipment, and the pool is comfortable as well as the laundry

charge really high pet fees

comfy bed, clean, slept great, great kitchen amenities.

it's spacious enough for the two people we had, came with its own little kitchen so you could make food if you

baggage got stolen out of the laundry room

guest laundry was great too

i was very disappointed the hot tub was broken and they has issues with the laundry service

loved the bar in the front office

excellent staff. pet friendly! clean!

if they had laundry machine

if your looking for a pool for the family - this is very small

service staff, it was clean, the bed was comfortable, loved that it had hard floors and no carpet

more parking

parking area

clean, smelled of mold and mildew, run down, laundry did not work

laundry facilities were unavailable and have been for some time

pool was not in service.

parking and value was great but git to make sure breakfast is always available during the scheduled

the dead bushes were hanging over into the handicap parking

signs throughout the hotel indicting things were out of service (coffee machine in lobby, guest laundry), and

she then told me that she would let her boss (herin) then he first said he'd give me credit for laundry i was

finally took clothes to a local laundry

kitchenette, large fridge adequate breakfast laundry room

we were able to do our laundry there

i didn't use the laundry room or workout room, but these amenities would also be useful for an extended stay

the laundry machines were out of service, too much disinfectant spray in the elevator without enough

he bickered about having to repair his ice machines and laundry washer and dryer

they did not offer breakfast nor was the pool open, however the gym was available and so was the laundry services

clean room laundry and snack options location

lovely and comfortable rooms, great gym, excellent location, modern, and nice ambiance.

the shower linear drain was partially clogged, water pooled in shower

loved the gym

the spa is not close to the gym. gym should have steam showers too or sauna to use

good gym with sufficient equipment

for some small wash towels and was told they didn't have anymore and would have to wait until the laundry was

room setup was good. had 2 queens. had laundry room on property.

breakfast was good and very well stocked

they do charge $5 for parking

however i didn t realize there was a pet charge of $150

people leaving their laundry in the washing machine for hours after it was done

cleanliness, laundry available, less than a mile from my job, and the really don t allow smoking at the

the staff was very accommodating and the facilities like laundry room and exercise room where very convenient

no laundry bag in room, there appeared to be broken car glass in a parking space and it was just left

facilities - kitchenette with fridge, laundry room, gym

laundry room was busy

was a mix up in the valet laundry - the service not available on the weekend - and it was inconvenient

into the hotel then claimed you had to be 21 to stay at a hotel that serves alcohol at the bar on site in

inside pool, bar and food is available onsite and the price we got online was a super deal!

the pool was great!

the sofa bed is not comfortable for kids'

good hot breakfast, and 24 hours coffee

breakfast was also great

the staff were very friendly and the gym facility was nice.

spacious room, comfy bed and delicious breakfast with lots of choice

my room was quiet and comfortable. i liked the free laundry facilities.

the laundry area has a gym and a pantry like place where you fill out a paper when you purchase items

free laundry is really nice..and having pots and pans for the kitchen is grateful.

wish the convenience area was a little bigger, and had laundry products but it was still very

the laundry and pantry

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

laundry ask for help for ride to airport

no pool no laundry

laundry services

advertise a pool and rooms having a kitchen within them, but when i went to go check out the pool in which i

the gym and vegan burgers

strict covid rule of only one person in the gym at a time

everything was very nice looking. indoor pool for my kids is a must!

t like was there was construction at the property the pool wasn t open the restaurant the bar nothing was

than that, this was a fantastic stay; we enjoyed the complimentary underground parking and the room service

my laundry was stolen out of the dryer and i asked the person working the front desk to check any

just wish they'd have coffee available even before breakfast is being officially served.

inside pool

grate for kids , no crazy balcony but still great view from big windows

the kids loved the pool

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

thanks to the team for getting my laundry back to me on time

a lovely pool deck

toiletries, large comfortable bed, great coffee at manana downstairs, good room service from cafe no se, good

was one of the only hotels with the pool open because of covid 19

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

the location, there s a lot of drugsddicts around the parking lot.

had a cozy bar area

the hotel includes a bar and a pool table

no menu at the bar for food. lots of homeless nearby.

room good, laundry facilities, well located, helpful staff.

no wd in the unit, but if you buy a washing powder, you can wash your clothes in the hotel's laundry

pricy at times laundry machine smells and self service is a bit pricy

you need laundry, it's $4

friendly stuff laundry convenience cleanliness

the lobby and breakfast room were immaculate and even smelled clean when to entered the

excellent breakfast

know there is a pandemic so they are limiting the breakfast but there was literally nothing for breakfast, nor

the breakfast was great and really good. clean rooms and great staff.

we're put in a room that was right near the gym

generally during our few weekends away from the kids, i really like to use all of a hotel s amenities

cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would be

bar was the most disappointing

roof top pool and swim up bar was a nice sun trap - staff were very attentive and made sure we were well

decoreated hotel with a great bar that catches all the vibes of this vibrant city

laundry bins were staged outside our room. shower inside slippery tub.

gorgeous place, amazing room service breakfast. i highly recommend.

property is boho chic a very chill california vibe with a relaxing pool area with a nice area for dining

also, the mini bar assortment is the coolest i ve seen

prices at the bar were too high, and $30 for overnight parking was also too much

my room was at the end and between the laundry facilities and the adjoining room (there was a door that you

the free parking is a big plus and i like parking in front of my room.

parking at the motel is a big plus in area where finding a spot can be

the kids (and us, to be fair) had an absolute blast splashing about

wifi was down when we arrived

guest laundry facilities

no laundry on site. internet connection keeps cutting off.

there was no guest laundry available.

was a pile of used linens in the hallway in the morning, it would be better if housekeeping used laundry carts

updated, clean, nice staff, free parking.

sent my laundry out and had to ask for it back rather than it being delivered

spent over an hour trying to purchase the (fast) wifi so i could upload something

my 3 kids enjoyed it as well as me and my husband

text me as soon as i arrived to see if my room met my expectations which was very nice, and the pool was a nice

no room service.

my suggestion is that they should improve breakfast

free wifi was good

had a hard time cause there was no parking they allow big trucks in the parking lot taking over parking spaces

i thought it was 24/7 as shown on website and gym was not 24/7 and it was loud outside our room

that the pool closes at 10pm! :( most people check out in the evening too, so.

didn t like having no guidance and no help with my life from the parking lot, up stairs to the lobby while an

car parking on site and excellent gym nearby which you can use as a

lots of nearby shops, dining, gyms and plenty of parking

more direction on how to get to check in would have been appropriate when we called from the parking lot

pool was very nice

i also used the laundry service, the cost is like $2 for a pair of socks and $5 for a t-shirts

the laundry i delivered to the front desk didn t get done, even though it followed the hotel s

noisy kids in an adjacent room early in the morning.

the staff was very helpful and helped us with an early check in

and pool were beautiful

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

pool area is small , and the water was very very cloudy and no hot tub.

rooms are spacious and it is nice to have the included breakfast

expensive parking fee. evening bar made weak drinks the night we were there for the price.

embassy suites allows dogs and has a separate living room area that kids can stay in while i had peace in the

the laundry room was a mess

said they would bring some up but after almost 40 min i went down to front desk and was taken to laundry room

the breakfast area was so clean and well put together

room was close to front and there was plenty of parking

pool and grounds needs attention. poor maintenance.

had laundry sent out and it returned with items missing

laundry service, staff friendliness

the gym was great

there was couple with their children and they wouldn't let their kids get in the water with all the drunk people

there was another $100 added to the room between the $54 valet fee and the pool fee

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

the location is super convenient and safe. there are other hotel in the area. ample free parking

suite included full living area/kitchen and separate bedroom.

there was no jacuzzi ,no pool towels and no microwave in the room

they allow pets

bed cover being ruined but it highlighted the hotel has next no security or cameras watching the parking lot

breakfast was fresh and hot

i liked the designated pet potty area and well stocked with bags

would have been helpful to come out and ask if we wanted drinks rather than going through to the bar with wet

free shuttle around austin and complimentary coffee service on every floor

but there was coffee by the elevator every morning and room service brought the ice daily

cafe in the hotel property to grab a pastry or extra coffee or a smoothie without going to the pool cabana would

appreciated the escalade shuttle service and morning coffee/tea on each floor

time we took a shower and after for a while too thankfully i bring lysol with us wherever we go laundry facilities

laundry room was dirty and not as updated as i would've liked

although we chose this hotel for the laundry facility advertised on the website, the laundry room was nonexistent

was a bit upset that there was no microwaves in the rooms and the microwave in the laundry room was missing the

no laundry room

laundry service

at ella and they dis make it extra special by giving us a free upgrade to a beautiful romantic pool side room

wifi was spotty and sporadic lack of room safe especially as overseas visitors (although i

i enjoyed the quaint patio space on the first floor overlooking the pool

great location. stayed in a pool access suite that was very spacious.

no laundry bag in the room

i didn't have breakfast. don't recall any offer of breakfast availability..

the lobby area including the bar was so inviting and comfortable

amenities (pool, lobby bar, 2 attached restaurants, burger bar outside) are olentiful

beautiful comfortable outdoor seating on 5th floor with fire pits and bar service

though we had issues with a the room service going into room unannounced

pool, design, location

they were able to accommodate us with a late check out, so we were able to take the kids to barton springs pool

room service breakfast was

(and the fact that it is pet friendly

rooms were nice and on site laundry

we found the housekeeper/laundry employee and she found those items for us

pet friendly with reasonable pet fee

that money and it still has not as of today been refunded, there were people smoking pot in the parking lot,

parking was adequate and safe

great spa and gym, would definitely recommend. nice outdoor area with pool.

the staff were nice and professional, particular mention goes to a friendly bloke who served us breakfast one

was terrible old and small and kids spashing and yelling and not enough lounges

location cleanliness gym and concierge !

i actually took a shower after my massage in the spa because the shower was much better there than the room

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

laundry only has one machine, which broke down while we were there

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

laundry service at the hotel, big spacious room

spacious well appointed rooms mini- kitchen - microwave- sink - dishes modern and comfortable great location

they had a delicious breakfast oatmeal bar and a delicious overnight oats/chia cup

loved the laminate flooring in the rooms, nice kitchenette areas in rooms, nice complimentary breakfast

breakfast staff was awesome, as well as front desk & valet