if they had laundry machine

if your looking for a pool for the family - this is very small

the breakfast was food.

spencive by service on bed bugs no wifi service

parking is really tight, plenty of spaces but really tight if you are in a van or suv

baggage got stolen out of the laundry room

guest laundry was great too

i was very disappointed the hot tub was broken and they has issues with the laundry service

third, breakfast bar was excellent

the housekeeper walked into my room without announcing herself after i told her i didn't need room service

clean, smelled of mold and mildew, run down, laundry did not work

laundry facilities were unavailable and have been for some time

the breakfast was so delicious every morning, and i have been raving about your hotel to everyone

absolutely no proof of renovations being done -- no workmen present, no construction vehicles in parking lot,

covid19 and no breakfast buffet

finally took clothes to a local laundry

kitchenette, large fridge adequate breakfast laundry room

the guest laundry only had 1 washer and dryer, and the staff person had to come in and

floors dirty bathroom loud people above us laundry room next door workers making too much

signs throughout the hotel indicting things were out of service (coffee machine in lobby, guest laundry), and

outdoor pool would be nice as well

the pool is way too small

the coffee and breakfast were amazing.

wasn't very much parking for a hotel so close to so many wedding venues, and we had to walk our kids around the

the free breakfast was a good portion with lots of options

laundry facilities

i appreciated this hotel having a laundry option although one washer didn't work and the cost on the sign wasn

upgrade was great and roomy for my kids

nothing everything was good from checking to sleep to breakfast to checkout

very comfortable beds no problem with early check in good parking. free.

clean room laundry and snack options location

out of order sign on machine in laundry room to buy laundry soap

the laundry machines were out of service, too much disinfectant spray in the elevator without enough

laundry room usually dirty as well as machines

however, the night person on duty did find one clean towel in the laundry for us to apparently share

the rooms are spacious, convenience of laundry rm on 2nd and 3rd floor

i liked having a laundry on the same floor

for a healthy breakfast choice

breakfast was good.

indoor pool and hot tub is very relaxing

said they would bring some up but after almost 40 min i went down to front desk and was taken to laundry room

the laundry room was a mess

there was considerable construction going on in the parking lot and driveway to this property

there was a fridge and microwave in the room and wifi

the continental breakfast was short on items to choose from, very limited.

we found the housekeeper/laundry employee and she found those items for us

rooms were nice and on site laundry

pool was a little dirty but they were also working in the pool area to resurface concrete around

parking

parking was adequate and safe

did not have breakfast for everyone

there was no breakfast

my family and i did not get to enjoy breakfast as it was over and put away by 8:30am which felt extremely early

breakfast was very little

breakfast was on time, few options and kids

lit parking lot

unfortunately the pool had an issue before we arrived. so for our stay we could not use it

location, staff, and ev charger was great. front desk helpful.

room was clean and breakfast was good. staff was friendly.

loved that i was able to do a load of laundry

bit pricey, pool is small and the laundry room wasnt open

breakfast was very good and coffee anytime you wanted it

a hot tub along with the pool would have been nice

the parking lot at night was very dark.

breakfast was pretty average; better the first day than the second day

clean, well staffed, location, large suites, refrigerator/freezer, free breakfast.

we enjoyed using the fitness centre and pool

breakfast was excellent, with lots of choices

is very busy and there s traffic all the time so if you are a light sleeper request the parking lot view

the gym has essential equipment, and the pool is comfortable as well as the laundry

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

including manager they were getting mad by wanting my refund back because they charged me for a pet fee when i

staff was nice wifi signal was strong and reliable netflix hbo were a bonus the small kitchen, totally unexpected

pool is tiny

laundry room was a mess

laundry room is also free for guests to use

free laundry, fancy washing machines and dryer

having laundry available was a plus

full fridge, 2 stove burners and free laundry was a huge plus for a 5 night stay

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

2) the onsite laundry only takes quarters, so could be modernized

+ wifi speed is good

the parking wasn t great.

pool was really nice and clean

for some small wash towels and was told they didn't have anymore and would have to wait until the laundry was

room setup was good. had 2 queens. had laundry room on property.

the price & the fitness centre.

outrageous pet fee!

help was always smiling and willing to help. breakfast was kept full and hot

cleanliness, laundry available, less than a mile from my job, and the really don t allow smoking at the

comfortable room lovely clean hotel laundry lovely place goos value for money

facilities - kitchenette with fridge, laundry room, gym

to complain about something, it was only that i could not get change from the front desk for the laundry machines

people leaving their laundry in the washing machine for hours after it was done

the sofa bed is not comfortable for kids'

ample free parking - easy check in and check out process - friendly, helpful and professional staff - large,

found hair in bathroom and kitchen

spacious room, comfy bed and delicious breakfast with lots of choice

didn't realize that the pet policy, the deposit was $150

was a mix up in the valet laundry - the service not available on the weekend - and it was inconvenient

laundry room was busy

could have made a lot of money if the bar was open later

the pool was great!

quite cosy place with swimming pool inside

the parking and the party environment the first night there. was not expecting that.

the lobby/lounge has a bar, pool table and fun decor, making it a relaxing place to hang out

the games and pool offered plenty of ways to entertain the kids when we had some downtime

the games and pool offered plenty of ways to entertain the kids when we had some downtime

coffee and no dessert options on the bar menu.

pool was small but just right for the kids who had the pool to themselves

breakfast items were diverse and tasty, great coffee

the end of breakfast hour, the coffee had run out and the employee had to be told to refill it

excellent breakfast

staff was so kind. the room was great and breakfast was excellent!

my laundry was stolen out of the dryer and i asked the person working the front desk to check any

i didn't really like the breakfast selection.

the bed was comfortable, the breakfast was nice and easy access to highway

room, friendly staff, delicious breakfast, clean fun pool, nice small weight room, great value

the staff went above and beyond! breakfast was great, pool was perfect, room was clean!

everything was very nice looking. indoor pool for my kids is a must!

the gym was a bit cramped, but i liked the fact that there was a yoga mat

didn t work, the only chair in room the seat was stained with god knows what, so called room service was a

the gym and vegan burgers

she immediately corrected the issue, credited my account and gave the proper notifications to the kitchen so we

no laundry on site. internet connection keeps cutting off.

guest laundry facilities

was a pile of used linens in the hallway in the morning, it would be better if housekeeping used laundry carts

there was no guest laundry available.

we loved the pool and restaurant next door

the laundry and pantry

my room was quiet and comfortable. i liked the free laundry facilities.

the laundry area has a gym and a pantry like place where you fill out a paper when you purchase items

there was a basket in the closet for us to use when doing laundry, which was free as well

free laundry is really nice..and having pots and pans for the kitchen is grateful.

free wifi was good

and spacious room, let us early check in

awesome very nice pool

went on business quit a great rate when i stayed 4 nights. great breakfast clean room

very cleanroom. breakfast was great. no complaints.

laundry services

laundry ask for help for ride to airport

no pool no laundry

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

the breakfast.

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

breakfast was good and the assistant manager was awesome because upon arrival the room i got had

think the breakfast was probably the largest i have seen with quality items, kept fresh by the kitchen staff

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

the parking is terrible. hard to find a parking spot some times.

the hotel includes a bar and a pool table

parking was excellent

avoid facing the road, but note that the pool view can also get a bit noisy in the afternoon but is overall

for motogp and wanted free parking

the pool was dirty and could have better maintained.

there was another sweet younger pregnant girl that checked on our family all through breakfast

noisy a/c bar soaps and not liquid soap

didn't use pool or workout room, but both were clean and available

hotel seemed old, laundry room weird and really old. food just ok. staff friendly.

i asked for 2 trash bags to bring down my trash and the towels, he brings me a laundry hamper i told him i

room service didn t come clean our room until the 4th day of our stay even though we filled out a

pool was out of service, and the a/c was cool but could have been a little colder.

seamless service, despite the parking lot being full it felt like we were the only ones

laundry out of order all week; restaurant, bsr, and facilities all closed

the laundry room was out of service.

was a bit upset that there was no microwaves in the rooms and the microwave in the laundry room was missing the

the bath towels were stored on the counter and there was a sign for saving water, and laundry to not use if

although we chose this hotel for the laundry facility advertised on the website, the laundry room was nonexistent

i've seen other extended stay places do that - walls were thin and my room was by the laundry room so constantly

so called breakfast , laundry facility did not worked for me..

also normally hotel rooms have laundry bags in them, which this one didn't have either

location was good and quiet, free parking, kitchenette, onsite laundry

machine in laundry room charged me for multiple items that i did not receive

we also used the laundry facilities and they were great and clean as well

laundry mat with coins only

$110 pet charge

there was plenty of parking and it was free

breakfast was well done - i want their quiche recipe

operated laundry in the year 2026

beautiful facility. extra clean & really good breakfast. super friendly staff.

the gym was well-equipped with new machines

pool and texas waffles, nice bathroom

i like the breakfast!

i tried doing laundry but my room key didn't open the door to the laundry room

satisfied with my stay in your hotel : - cleanliness of the room needs to be reviewed - using the laundry,

terrible, laundry wasn t working, breakfast shut down, grumpy employee, shower barely worked

breakfast, the lack of regard for us doing our laundry

i didn t like that the laundry machines were coin operated but they had no options to change out money for

no ice bag, no laundry bag etc etc

laundry room did not have a handle to open the door

laundry facilities, vending were also inadequate as they did not meet the needs of a traveling

the pool was out of commission

pool was closed for remodeling

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

laundry only has one machine, which broke down while we were there

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

the location was great, having a place to do laundry was great.

laundry and gym

the hotel is located very close to the airport and a shuttle operates every 30 minutes

breakfast is across the parking lot at the holiday inn although i don't go since my flight left at 5:30am but

location and shuttle service from airport are excellent.

staff from the check in to the wonderful bar staff to the house keeping and lastly to the shuttle driver were

the room was great. the front and room service and the pool was fantastic!

that the shuttle only went to the airport but it s not a dealbreaker

the pool was nice and clean and was a great area to relax after a day of hiking in austin

the bar tender was making fabulous drinks, and the food was better than expected

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

banging laundry bins

felt like a crack hotel. won’t be returning. scared to travel alone with my kids.

everything was cool... winderful swimmimg pool, convenient location.

i went with my family with 2 kids

were laundry carts scattered everywhere throughout the hallways and it was a little messy looking

room/bed, nice pool area, friendly and helpful staff, laundry facilities, good gym, close to downtown and south

laundry room, very handy, lovely pool area

i had to drive to store to buy laundry soap

reception was able to provide coin change for the laundry room machines, and the laundry room had seating which

all was great 1maybe courtesy 1 wash 1 dryer use- laundry use would be excellent

breakfast was mediocre

i d never stayed at a homewood suites before, so enjoyed all the kitchen amenities

breakfast could use more selection

there was a melted wall plug in kitchen

room smelled awful there was a pile of dirty laundry in the sofa bed and there were no pillows for hide a bed

the pet fee was exorbitant

no feedback on my behalf. check in after 10 pm. caught shuttle at 6:30. brief stay.

great shuttle, great staff, super clean and quiet

the kitchen attachment was nice to have the option to cook if you wanted to

clerk was not what floor the laundry was on

that were posted in their commissary store did not match up with what they tried to charge me for laundry

we asked if we can have extra laundry bags and just look quickly below the desk and said we don't have any

, if this laundry room was mine, i would smooth the walls down, make

the laundry room was broken

great breakfast buffet staff was so friendly and helpful coffee and water bar were wonderful sean drove

also, the wifi in the hotel is very slow

breakfast was great and room was spacious and clean

coffee n water bar art work vent in bathroom large viewing window breakfast n service excellent

odd setup over breakfast bar with a perspex/glass cover which made reaching the food in serving dishes difficult

there were fire ants that got in my overnight and laundry bag of which if bitten by the ants i am very allergic

comfortable, breakfast included, good wifi

i have two small kids and we were miserable

it was clean and spacious for 2 adults 2 kids

the pool was great and the bed was so comfy!

also, the guest laundry service area needs improvement as the dryer did not work after i authorized my card

continental breakfast, pool, laundry, lots of movie channels, comfortable bed, spacious lobby, great a/c, and

needed to use the laundry facilities

needed to do laundry and there was no laundry soap available

laundry machines were out of order

thanks to the team for getting my laundry back to me on time

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

i liked the room service from cafe no se

pool was a mess. chairs messy and lots of leaves. not so nice to look at from balcony

situated hotel, great room service, and very hip surroundings

very clean, great breakfast...

breakfast variety was

met expectations. good night s rest, standard breakfast, and shuttle to the airport. all good.

fridge microwave coffeemaker , confortable bed, variety of channels for the tv, and delicious breakfast, on top

has an included breakfast and an airport shuttle

someone s toiletries and dirty laundry as well as hair and room ticket were left in the room

i love the bar and the staff at the front desk

limited meal options and no shuttle service.

pet fee was not disclosed on bookings web site

there was no shuttle service

there was a laundry room right down the hall from my room

location, price, and the laundry facilities were good

we rented a kitchenette and no pots/pans, dishes or silverware

the room had a kitchenette

loved the fridge and kitchen area, perfect for families

laundry room constantly broken and no refund

new facilities. on-site laundry is nice

third floor laundry room the washer was out of order.

i liked that there was coin laundry offered. we were able to park fairly close to the building.

laundry soap dispenser takes your money, front desk tells you to call the number on the machine

the dryer in the laundry room a few doors away ran until 11pm making an annoying noise

noise from kids running up and down the hallway

i have kids so i try to stay calm and be polite

great bar kitchen

location and breakfast are fantastic for a business trip stay, but the wifi could be better

while we waited, we were able to do laundry

convenient to the airport. comfortable beds. easy parking. good breakfast.

no ice tea at breakfast.

wobbly toilet. no sanitizing wipes in gym.

well lit parking, comfortable beds and good water pressure

large comfortable room with a courtesy shuttle to the nearby airport and very friendly staff

good location, great room for the cost, shuttle from the airport was timely and efficient

restaurant and bar and outside patio/pool area

the hotel has a large bar and seating area

cleanliness and hotel amenities as in gym, laundry room, breakfast and pool.

the facilities are clean and they have a rooftop bar that you will definitely enjoy

the location. the view. the value. the free parking.

all towels left debris behind including gym towels

the pool was smaller than picture but still perfect for us

are super friendly, location is close to market and restaurants, pool stays late, scent of the

laundry bins were staged outside our room. shower inside slippery tub.

the pool was cold

prices at the bar were too high, and $30 for overnight parking was also too much

the pool is gorgeous and the spaces invited relaxation and

would have liked to sit and have a happy hour in the bar that evening, but all the places were taken, probably

it seems like they allow underserved people use their laundry services

great to finish all laundry before flying home

free parking & dog

oversize rooms, pleasant staff and nice breakfast options in the morning.

how flexible they were with my late check out

also full kitchen

great breakfast and social hour

the rooms were clean & spacious, even had a small kitchen with all the supplies

loved the suite. very family oriented breakfast was great

great staff, best breakfast ever!

not ready to use, laundry room not finished, hotel only been open 1 week, and had massive flood so

laundry machines run on quarters

hot water for 1st 24 hours, no internet for 1st 24hours, swimming pool not ready to use, gym etc

hot water for 1st 24 hours, no internet for 1st 24hours, swimming pool not ready to use, gym etc

the chef in the kitchen was so slow and it was like we were putting him out when we asked for more scrambled

my room was at the end and between the laundry facilities and the adjoining room (there was a door that you

off street parking was a plus

was central, parking was free and the staff were friendly and the room was very comfortable

limited bar selection

location, great pool activity all around

was rude; laundry facilities were out of order, and that was the only reason for me to pick a hotel like this

clean rooms. laundry available.

proximity to airport, room size and style, airport shuttle

the bar was open and we were able to grab a small bite for dinner flatbread and sandwich so we didn t

if covid wasn t in i bet it would be even nicer, had bar and lounge area

and open space right on south congress, restaurant is amazing, bar service and staff have been there forever

the grounds, restaurant, pool, staff and rooms were all exceptional.

first, the pool was a little dirty

more direction on how to get to check in would have been appropriate when we called from the parking lot

beautiful property, great pool, and amazing studio room

the gym and laundry facilities were great

gym, breakfast cut off time, no dryer

the enormous suite had a fully equipped kitchen, which was a delightful surprise

s it s close to the airport and free parking

outside lighting in the parking lot. the shades blocked out the sun well.

pricy at times laundry machine smells and self service is a bit pricy

on-site laundry facilities

friendly stuff laundry convenience cleanliness

no wd in the unit, but if you buy a washing powder, you can wash your clothes in the hotel's laundry

you need laundry, it's $4

but having to go fill a bottle in the gym's faucet for a night sip is seriously inconvinient

if you're traveling be respectful of others and watch your kids

no room service, no covers/umbrellas at pool

cannot rate the swim pool as did not see or use it

from airport pickup to check in, bar service, kitchen staff and breakfast excellent

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

it was also difficult to find pool towels (they're in the laundry room)

clean, staff were helpful, breakfast was very good, laundry room very helpful

towels were all used and overflowing from the laundry basket onto the floor

not so bad at first except they're dirty, things were broken on the panels, dirty laundry was often on the

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

omelet bar was a

only thing that i didn't like, well a couple of things, no bathtub & my husband/kids couldn't hook up their game

our small kids and us were freezing at night

good location near downtown and only 15 min to airport. very nice gym and breakfast buffet.

there is a guest laundry on site

dryer broke in the middle of doing laundry

super comfortable bed, with gym and pool

i ordered room service twice, and both times the food was very good

easy check in, clean and comfortable rooms that were close to each other like requested, relaxing pool, yummy

the laundry i delivered to the front desk didn t get done, even though it followed the hotel s

i also used the laundry service, the cost is like $2 for a pair of socks and $5 for a t-shirts

very nice. good location. great room service.

) good gym

covid protocols and each guest had to wear a mask in the hotel, customer service was great, room service food

loved the gym

couldn t order drinks via the pool unless staff were there but they didn t come

good gym with sufficient equipment

decorated, quiet, and spacious room with comfortable bedding, a large bathroom, convenient coffee, and access

traffic around hotel was horrendous. very limited room service

seemed like i was being nickled and dimed for everything: parking, breakfast, laundry

the room was $300 a night with no parking no laundry bags and only one towel in the room

to clean my own room and empty my own trash and bring it down to the outside dumpster using the laundry bags

there is also no everyday laundry service

soap bars were all cracked and falling apart (

continental breakfast, nice laundry facilities, clean and good sized room

we used the pool and laundry facilities and everything was in great condition

area, great breakfast, very clean rooms, totally equipped kitchenette, full-size fridge, 24/7 laundry

rented the hotel because of the laundry room and it was not available

lot within walking distance - hotel was clean and rooms looked new - i used the services area for laundry, and

back door opens to bar on rainy street

can be a bit loud at night because it is next to traffic and a bar

breakfast oatmeal is good! there is also milk and yogurt.

location!! and complimentary breakfast. so convenient!

very clean, modern, location, good breakfast, friendly staff

pool is awesome

decent gym, and nice pool

pool set up is great (although a little chilly-the kids didn't mind

free wifi. great property. highly recommended

it has a good gym and the river path nearby

room service lacked follow through a couple of times

though we had issues with a the room service going into room unannounced

high quality design features in thee room. gym and p6, poo, location by river and downtown.

early check in and late check out made this hotel very convenient!

the gym is also quite nice and i had decent mexican food in the hotel

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

spa could definitely be better

i had breakfast on the patio early saturday morning and was disappointed to see the patio had not been

staff, including kitchen staff were very accommodating when approached.

pool area was disappointing.

good location. clean and modern. the rooftop pool is great. laundry service very efficient.

price, there were no refrigerators in the room, nor were there plastic laundry bags

helpful and efficient staff great location great facilities including roof top pool and gym

small room than average, pool was dirty 3 days never cleaned seem garbage dirty water and also kids pool not

- yoga mat was a bonus > the staff at the restaurant corinne was very attentive & friendly > zanzibar rooftop

i don t know how a bunch of 20 year old kids can afford to stay at such a beautiful hotel either

only disappointing thing was that the spa was closed because of covid but i didn't have time to use it anyways

not a lot of kids running around

access to restaurants with kids being able to join as well.

asked for a late check out which was granted quickly

the pool, food and drinks and breakfast buffett at the gold experience.

the buffet breakfast, canapes, dessert bar in the lounge as well as free non alcoholic drinks and water was

as was the spa menu and i think post covid it's ok to have laminated docs for folks to review

breakfast in the gold lounge was excellent. omelette station was awesome.

access to the heated rooftop pool was from the 7th floor

laundry service, staff friendliness

had laundry sent out and it returned with items missing

pool was so crowded we couldn't get in to swim

nobody attendant around pool on an 80 degree

the bar happy hour is amazing and so was the room and view!

no laundry bag in the room

if anything, i would ve liked if they listed the pricing in the spa menu available in room

the breakfast was very underwhelming, but the fruit cup was good.

amenities (pool, lobby bar, 2 attached restaurants, burger bar outside) are olentiful

considered, missed the spa being open and having to pay for wifi is ridiculous