the parking was easy and the internal rooms are great

breakfast good

the food was mediocre in the evening but the breakfast was delicious and well presented

the bar prices were very expensive

perhaps a phone for room service or whatever might be useful

a beautiful setting surrounded by gardens and the golf course, this hotel is so peaceful

we ordered room service reluctantly and waited to hours to get our food

wifi wasn't great, location could be the issue though.

amazing garden spa which did have the wow factor

in the evening there is also a cocktail bar open to guests even if they are not dining at the restaurant

was in the room next to the service area so i was woken up by the laundry lorry at about 06

and our room was quiet (away from the functions) despite being above the laundry entrance

view from our room are stocks of linens for laundry

when we came back from our day out the place was totally trashed kids running

the pool itself was great for us with little kids, it was warm and fairly small but deep enough

spa facilities not located at the hotel

breakfast was good didn t use the spa didn t have time

and a lively restaurant down stairs, a well needed and nice little getaway with use of the spa and gym

was spacious, clean and all the facilities were great

if there had been a bar menu, we would have dined at the hotel

reception answered the phone promptly, room service was excellent, and i only paid for a standard room in the

unable to log on to the wifi

staff and bar was lovely

modern room ,clean ,friendly staff , good breakfast , parking on site ,good value for money ,good wifi

you get 2 key cards and the wifi was a strong signal

was an awful smell in the reception area possibly from the drains or dirty laundry, which spoilt the

another issue was my laundry that was basically forgotten for a day

window next to laundry trollies so got woken up both mornings

great location off the motorway with plenty of ev chargers.

friendliness of the staff supervising the breakfast, thoroughly enjoyed free access to swimming pool, sauna and

unfortunately woken early as on the same floor as laundry and

evening meal wasn't the best (possibly due to opting for room service) and the shower was tricky to work either

there s not enough milk for overnight drinks and room service is 5 to get drinks to

we had room service for breakfast and it was hot, and beautifully presented

the room was over-hot and airless not possible to open window useless wifi

was unable to access my room due to missing laundry

friendly staff and spa members

ev charging available

reception said restaurant was not ideal for kids

good facilities, pool,sauna and spa

was easy to find and plenty of parking space

rooms spotless and staff helpful. room service available

lovely staff, a little gym, very clean, a little bar, free parking etc

very modern and clean. huge room and comfy king bed. the fussball table in the bar was fun too.

lovely breakfast, location easy to get to. plenty of parking, nice staff.

room was lovely inside just the view was a wall and we were right next to the laundry which you could hear all

before top floor it was beautiful this one was a basement room dark and dingy with staff pushing laundry past

there was 24 room service on select items like pizza

room service unavailable (qr code provided did not work), pool area very busy - towels reserving

regardless of room, everyone has access to the well stocked gym and lovely spa

the free gym and pool

delicious the kids and i were really impressed.

clean, comfortable easy parking, good food at room service.

room service for little boys tea came quickly, hot, and free delivery

do i start, wifi signal so weak it kept dropping out, no iron in room, no fridge in room, 1970s hair dryer

food in the evening and breakfast was excellent

the breakfast was excellent and the staff so very helpful

stayed in 2 rooms. wifi in 2nd was poor. parking limited (though we were lucky!).ensuite cold.

we had a good breakfast and a lovely evening meal at the hotel

breakfast

clean room, gorgeous bed, shower, bath, laundry service. food and drinks. all were brilliant.

of choice for breakfast, both hot and cold good wifi brilliant location for the centre of town nice bar downstairs

parking

on site parking is also very handy

the welcome was very warm, the bed was comfortable and the meal in the bar was excellent

clean, comfortable decent size bed and ev chargers close by

lovely room and great breakfast

the vibe when we got there was warm and welcoming. breakfast was fast and delicious.

location is great for richmond town breakfast very good and tasty the room very nice and clean very friendly

breakfast was superb and is freshly prepared to order using a simple form that you need to fill in

the roomsare a good size and comfortable, and the bar and restaurant welcoming and comfortable

delicious breakfast

no fresh milk even thou there in a mini fridge in the room.no turn down service or room service.

us back within 10 minutes, upgraded our room, fully refunded our stay, and included complimentary breakfast

breakfast tea was luke warm

no wifi

but linked bedroom, each with their own kitchen and bathroom, which suited us perfectly, easy parking just

the showers were dirty, the kitchen area filthy and no proper coffee/tea facilities

no wifi

was lovely and accommodating, there were 3 separate but linked bedroom, each with their own kitchen and bathroom

we were allowed to wash laundry from 6 am-12 as we were relocating from london we couldn't find short-term

regardless of washing laundry for 18 hours, there is no excuse for providing such a mattress

friendly staff clean room provides good wifi free of charge would recommend

parking on the street if it s full which it was a couple of times i had to park around the corner

excellent room lovely with tea,coffee,hot chocolate,water tv with firestick,kitchen if you want to make breakfast

doesn t provide laundry service

fantastic building and facilities includes gym. staff very professional and kind.

wifi could not get onto the wifi

pleasant bar and lounge area

of choice from cereal, hot food, continental and even had a waffle maker which i am sure the kids would love

would have preferred not to be woken at 6.45am by noise of laundry being collected!

there is such a bad vibe eminating from the kitchen with the waiting staff appearing flustered and the food

with everything i needed dining area very tasteful and cosy and a lovely bar area large area for parking spa is

medieval building, with an additional gym and spa

pet can stay with you if you eat in the brasserie

we were upgraded to a bigger room, and parking was free. clean and spacious.

no info in the bedroom about meal times and the wifi didn t work in our bedroom.

very friendly efficient staff. easy parking. large clean rooms.

good room service meal on a sunday evening

we were shattered after a 9 hour drive and kept awake by the school kids and then the cars turning up to collect

the room we had was immaculate and we had a private parking space outside in a small courtyard

pet room was quite a distance to walk, room (14) and was quite small

traditional hotel but with modern touches such as wifi and new tvs in rooms

we ate in the bar area and had the burgers which were very tasty and value for money

easy to find, great price, beautiful property, great ev charging.

ample parking for hotel and restaurant

the pet treat and toy was a massive hit - doggo loved them

good food at good prices all the staff are welcoming and friendly nothing is too much trouble room service if

location, cleanliness, decor, lots of parking spaces, staff

good ev charging points

very useful to have free parking in the large car park

kids running past nocking on door and running away from 6

the court yard rooms with parking outside each room

outside the door was a big bonus and dog friendly and 5 minutes from the city with a wonderful bar and restaurant

big bonus free wifi for my

very comfortable stay . excellent breakfast. excellent free wifi

spa bath was a perfect treat

for an early check in if possible when booking due to looking after kids during a funeral reception and wanted

and a playground for kids

amazing 10/10 also , the bar caters for eveyones tipple ud83dude00 kelly and