maintenance team then at 7am on the same sunday we were right next to the loading bay for the laundry truck

corriors littered with laundry at

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

long corridors, ways out of the building through fire doors past dirty laundry (or it was a long walk up multiple

staff were loading/unloading carts of laundry on sunday morning just next to the room, making it impossible to

i used room service for dinner both nights i was there and the food/service was great

the food is excellent with a good range of bar and restaurant options

the food in the restaurant was lovely and i even requested a slight change to a breakfast order which wasn

the spa though small has everything a pool, a hot tub and a gym with a good variety of treatments available

only other issue was the noise from below, not sure if it was the kitchen, which started a bit early

food excellent ( surprisingly good as i had room service) nice location, great view at breakfast, wifi easy,

kids not been allowed in the pool after 6pm

nice pool and gym area

the fact that we were downgraded due to having a dog and still had to pay pet fee

the gym and pool were not massive but very sufficient

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

very nice decor - comfy but not stuffy - relaxing vibe; free and convenient parking

the snug was a great room to keep the kids entertained

the snug was a great room to keep the kids entertained

was huge nice choice of tea s and coffees in the room and we had our own little patio area the bar was lovely

an elegant and extremely classy hotel with great bar and restaurant and wonderful staff.

good quality breakfast but the food could have been a bit warmer

impressive restaurant and room service

wifi failed and couldn t be reinstated during our stay, the bar was busy and only one member of

excellent location. excellent room service and breakfast.

continental breakfast was spot on and you could upgrade for very small fee to full breakfast, early check in

there's a kitchen area inside a cupboard,

it was pet friendly but surely should be deep cleaned

£10 for parking for 24hours £10 early check in £10 late check out

were friendly and helpful, parking was very straightforward, bed was very comfortable and the early check in

we got woken up at 7am from the cleaning ladies opening the laundry cupboard next to our room and shouting

service doir all left open showing dirty laundry

henry the hoover and housekeeping laundry left over from room changing and left overnight in hall way

plus the food in room service was

very strong wifi

was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,

my room situated i stayed in petaluma room do i need to say any more overall enjoyed stay but i can't see a

the kids bed was way too soft so my son ended up sleeping on the sofa

room service menu limited

could not order room service from the room, had to go to the bar

together, no shelves in the wardrobe, no amenities such as shwer cap, tissue paper, vanity kit, laundry bag, no

we were in the basement and looked out onto the car park and were awakened by staff emptying laundry cupboard

arrived at 7 pm, me, my wife, and 2 small kids, and upon checking in, i was told there was no staff to help with

this is probably the most pet friendly (dog friendly) hotel i ve been to

to deal with some minor problems with the computer and to talk to when i wanted to find out the wifi password

reception was full of laundry when we arrived no buzz or positive vibe about the place at all

only down fall was the pool was not on site

they were very accommodating of our pet dog and offered lots of advice on where to eat and visit

were told we could swim every day until 22pm with kids

room got a tad cold in the mornings due to the window and the pool which was at a seperate location was cold

very quick check in but informed of various local offers including free gym use across the road

they were great with the kids

nothing - all perfect - i missed breakfast because i slept so well ud83eudd29

the age of our kids we probably needed to book two rooms, a little small for teenagers as

breakfast was very good considering it was free location is really close to the bars and entertainment and the

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

it was also quite noisy with kids in the room above us (didn t hear any voices or tv, just the movement)

wifi required me to sign up to marketing etc without any options to not - not really acceptable so

no room service, no cocktails on bar drinks menu, no food in evenings (had to get deliveroo - not very

there was no food on offer either room service or restaurant as it is shut on sunday and monday, would have

also we asked for a quiet room but were put by the service doors so were woken early by the laundry

didn t seem to know if they had a laundry service or not

friday morning we were rudely awakened at 6am by bins being emptied and laundry deliveries just outside the

the service was perfect very fast room service.

for a room with a high level of internet and wifi signal if you intend to work during your stay

had a view of the bins at the back, and i was awoken at 7am to the laundry cages being dragged past

view from room was awful, a load of laundry trolleys

room wasn't as booked and outside room was laundry bins and noisy

heating noisy , floor boards in room and corridor loose and noisy , noise from kitchen and laundry staff,

view overlooking water tank and laundry area was not the best

being next door to the on site laundry room. it was really loud.

laundry facilities in the room

like being kept awake by the banging of the door as i was next to the cleaning/laundry room

room too close to laundry room

bar area was dog freindly and comfortable

the bath in the room was lovely too and we had all the amenities we needed and space we needed

also it was a little expensive for my pet

breakfast via room service late too

great parking

didn't know that they stopped hot breakfast at 10

pet friendly! nice rooms and lovely breakfast great vegetarian options too.

the level of service we received in the bar and restaurant were some of the highest we have received anywhere

history, decor, food, parking, staff, towels

such an old charming property - and still be able to enjoy all the modern amenities, parking and wifi

asked for an early check in and dan was very helpful

prefer to remain local, the hotel itself has lots to offer such as a choice of two lounges, a bar area,

parking sometimes a little difficult if full.

food, room, lounge area all excellent. no service at upstairs bar at key time, however.

manager was a bit too pub landlord, wanting the attention on him, bar staff very slow and not communicating with

it had a nice relaxed atmosphere and was perfect for a two night break away from the kids

had a room next to where the laundry was delivered and it was a bit noisy on occasion

the bar unattended (quite often) and we're also commenting on guests, moaning having to do room service and

i waited 30 minutes for my drink and ended up collecting it myself from the bar because despite reminding the

the showers in the hotel room and swimming/gym area aren't amazing but they do the job

too cold and had to be closed first day of arrival wifi didn t work first night limited breakfast options room

the carpets were filthy, the place smelled, the laundry was dirty and the plumbing was impossible it was

were polite & friendly, the fire was lit and warm in the bar area, room service and breakfast was amazing, bed

couldn t get netflix to work on the tv as the wifi wouldn t connect

rooms were a reasonable size with a large corner bath and shower, though wifi reception wasn't great

the parking lot should have had more spaces near the entry

the view outside was the laundry bins and kitchen

no gym or laundry service either which makes longer stays a challenge

room had no view and was next to kitchen and laundry

laundry left up on a landing

wifi signal kept dropping out which was a bit disappointing.

laundry facilities always welcome

parking is a little perilous! larger cars will find it a squeeze

plenty of parking and the outlook from the hotel is well worth the few steps to get there, and they are in

the breakfast was deliciuos

breakfast was lovely and one of the best , if not the best we have ever had when we have been away

and the hosts provided a laundry service which was really handy for us

parking and ev charger a bonus for us

there was also a fridge in a shared kitchen which

comfortable room and bed with en suite facilities and small kitchenette which made life

the hotel was clean throughout and strong wifi signal

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

no view just backed on to staffs shed/ laundry room

great spa! comfortable room. ev chargers available to guests at a reasonable price.

was a bit slow at the bar (having to wait for staff to be present), however, this is probably down to the fact

us in for dinner we were kindly given a separate dining room to accommodate all 12 of us plus a pet dog and the

my pet hate is low energy light bulbs which don t give enough light to read by which was frustrating

parking was wonderful

such a beautiful old building with ample parking too

location was excellent. good parking, spotlessly clean, and friendly staff.

bar area was lovely and cosy,good selection of drinks and very friendly barman

could have had internal laundry facilities.

great location, excellent staff, kitchenette and laundry facilities excellent

housekeeping staff all sitting in corridor surrounded by bags of laundry each morning not a good look

we chose an apartment for laundry facilities and to cook for ourselves which we did every night except the

brasserie food expensive and not great quality or good choices for kids

breakfast was delicious too

secondly the chromecast on the tv did not work (and yes we were connected to the wifi etc)

piano bar was an amazing bonus the rooms were really spacious for the price, great value for money and

breakfast was brilliant, nothing too much trouble, would definately return again when in the

from the room facilities to the restaurant and bar attached to the lounge area

i also overlooked where the dirty laundry was stored

being woken up at 7am by the laundry van crashing and banging outside our window

great room , great breakfast

late check out

pet friendly

foam pillows swapping as i can't have feather went to reception young lady went straight to laundry cupboard

fabulous breakfast. bar meals superb too, if a little expensive ?

very good parking

wifi was difficult to connect to

plenty of easy parking

and graham have not been there very long and have plans to modernise and update such things as wifi and electrical

ideal if there had been parking at property but i understand this is not physically feasible

ray was very pleasant to talk with and the honesty bar was appreciated

only negative could be no off street parking but this is to be expected in a small village & didn t cause any

i'm being picky, no parking on site, but there is free parking close by so not really a problem

laundry room

the wifi was a bit patchy

the wifi struggled a little from time to time.

location , great outdoor spa facilities and the staff were amazing

on my own so was given no choice of table at breakfast - just a very small table by the chimney and no room

woken up and kept awake by the laundry trolleys arriving up and down the pathway outside the bedroom window at

staff were a little inattentive in bar and restaurant.

set along a cute river, breakfast was great and room service was very big and tasty

great room. lovely water view. very pet friendly.

i m sure we can find something pet friendly cleaning products

special mention to barbara for helping me with the extension and with my laundry

don t iron your clothes when you send them for laundry

room had a view at the backyard which wasn't so nice because had some stuff for laundry/kitchen

the bar staff alao recommended me good local gin

ltd car parking

met our expectations, except didn't expect to have to pay for pet.

on site parking

parking across the road is acceptable but not ideal

the wifi speed was poor in my cottage/annex room.

window difficult to open, uncomfortable bed, very old tv not able to connect to internet, no room service options

there was also a laundry area at the top of the stairs, which was quite messy and didn't leave a great impression

laundry was good

parking ground construction

nice position, easy to walk the village from- good off street parking- very friendly staff- had lunch and

easy to find and park plus great bar and reception areas

no guest laundry facilities

we had to ask for a room change initially as we overlooked the laundry but the staff were quick to act and we

room above the laundry so a noise all night.

we were in a room above the laundry area so was quite noisy at times.

room was a little dark and looked out over the laundry bins, was okay just as somewhere to sleep over

the service was outstanding with hanna carrying our bags to our room and parking our car

path down from parking a struggle with wheeled cases

only experienced the bar and breakfast in the morning but both were excellent

room service and food all top quality

pet friendly (they leave a nice little treat in the room for your pet), amazing manicured lawns and

dirty laundry bags in hallway and didn t move for 3 days

and the last thing this hotel is not for families with kids

the location is perfect with easy parking

rooms were gorgeous and the welcoming of pets was fab

and enthusiastic from peter the bell captain to the waiters in the restaurant and the lads at the bar who made

had room 27 and opposite this room is a laundry room

the silence, the vegetation, the lawns, the laundry, the trees, and the rippling of the water channels crossing

food was tasteless and small we were still hungry but room service had ended so was hungry in bed

room service breakfast made for a relaxing start to the day

location and building, plenty parking, excellent views and gardens, great for dog owners

the bar area and the restaurant lacked a little atmosphere and ambience

breakfast was part of the booking but the kitchen didn't open until 10am so i was not able to have a full english

was easily accessible, plenty of car parking although i suspect in the summer that might be trickier

the staff were very friendly, and the continental breakfast in room was very good.

room could be accessed by walking through the bar area but if the bar was closed , the external access was via