it was very clean and the hot breakfast was good

are well kept, planted shrubs & greenery, rooms clean & comfortable, with lit parking lot, breakfast bar well

breakfast was good and staff was very helpful

they allowed pets

was as expected plus it is a pet friendly hotel

swimming pool area noisy with big trucks running their engines in the parking space

the pool was awesome end to a very long day

this was very convenient, and we were able to enter the building using a side door (by the parking lot) and

was amazing and the kitchen staff was super friendly and helpful on how to cook the waffles

couldn't get the wifi password for hilton honors to work

breakfast was ok.

but seeing smiling face very time we entered or left, enjoying a hot breakfast at the hands of a delightful

breakfast was exceptional

kids loved the pool area

easy check in and checkout. modern and spacious bedrooms and bathrooms. nice clean pool.

the weight and laundry area

close to restaurant. free laundry

the staff is always helpful and the laundry and pantry are so helpful

clean comfortable laundry was free

laundry facility needs a lot of work

the staff was in the laundry room

when i asked on the phone he said the charge for pets was one price but when i got there it was

look like someone was smoking while in bed

big problem with parking when boating fishermen clog parking lot.

plenty of parking. good wifi.

anyways were awesome, they worked to me and help me out big time with the laundry

parking was bad

nice and clean. both the room and pool

i was in a smoking free room but it smelled like someone had just smoked a pack of cigarettes

breakfast was insufficient

*) they offer use of multiple washer/dryers like a laundry mat

to wash laundry

parking , customer friendly , laundry mate..

i did not like that they weren t any utensils to use in the kitchen area

you do have wifi (* but to have any speed or more than 2 devices you have to pay for it

parking some nights were hard to come by

they could use more parking.

great location past traffic of birmingham great breakfast, easy and fast late check in.

pool was disgusting

amazing breakfast, clean rooms, great location! and best of all, a great price!

good parking lot, they have a guest laundry. the breakfast is normal.

room was next to the hotel laundry

laundry has been broken for almost a week

good parking lot, they have a guest laundry. the breakfast is normal.

had a great pool to take a dip in

laundry room was dirty and there was sand in the machines.

fritos under my bed, corner bed support broken, wifi didn t work most of my stay, new computer operating system

there is an enormous parking lot close to the rear of the building that becomes active with hundreds of cars

the staff was a+, the breakfast was good, the room was spotless, parking was easy, the shower head had remarkable

the dining area was crowded during breakfast, but there didn't appear to be anywhere to expand.

no laundry room on property.

warm breakfast. comfortable bed.

the breakfast was delicious

its always clean.....breakfast is good....stay there at least once a year

i like biscuits for breakfast, but there were none but they did have bread for toast

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

which ate up parking, then trying to find staff at the desk to get change for laundry

i was traveling for work, and was able to have a good, hot breakfast every morning

overnight stop with a starbucks and restaurants within walking distance and the hotel had its own pool

no room service.

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

laundry service could not get app to work.

breakfast was excellent

loved that the parking was only $7 on this side of the river

i specifically booked after reading information listed and there was no mention of the pool nor gym being closed

view was of the parking lot

when i returned from my event and eating a late dinner, there were no parking places available

pool broken

the parking lot of the hotel was well lit at night

staff, great coffeeud83dude01, great breakfast, and very dog friendly

breakfast selections were very limited, with no protein choices, not even yogurt

the staff is top notch and always have a fresh breakfast waiting

we ate at the huddle house next door for breakfast one morning

breakfast was an apple.

hanging out in the parking lot - someone was hanging outside our door talking on the phone and smoking

staff was professional. nice breakfast. pool was nice

breakfast was good and the kids loved the pool

breakfast was far better than other hotels

the breakfast was great.

fresh cooked breakfast and courteous staff

great centralized location, free wifi, outstanding staff

clean and room to park a truck and trailer

kids making noise early evening outside our room

location and my wife liked it had smoking rooms

picked room because it has a kitchenette but it didnt work was told it was just for decorations

+ 25 minute drive to oak mountain state park+ laundry and ice machines on each floor

they only had snack in there little shop no personal products unless you want to get over priced laundry soap

shampoo, info re breakfast, local attractions, no bag for laundry, nothing about

convenient location, comfortable bed, provided breakfast, pet friendly, had an outdoor pool

i said no room service yet someone came into my room and moved things around.

kids screaming in the hall

i felt safe at this location. it was just me and my 2 kids staying over night.

this hotel has multiple locked security doors so parking close to an entrance was easy

pool only and it was only seasonal, nothing was listed about that when talking about the hotel

we had to keep our door open so the kids can be

so next day when we told them they were very efficient in finding us a new room, loved the free laundry facility

the laundry room and the front desk workers were the 2 things that i enjoyed the most.

laundry facilities. outdoor patio with grill. location.

the free laundry, the outside grill , the room , the quiet hallways ....

good clean place! a lot of facilities including laundry!

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

location and guest laundry on site. good breskfast

bed was very comfortable i like the lounge area i liked that there were laundry services available and

location to restaurants favourable, nice pool area and laundry facilities.

nosy. my room was located by the laundry room. also had noise above my room.

breakfast!

no fruit, no yogurt so we had to go out and buy breakfast for our kids as we have a long drive ahead

the staff was great the pool is very nice and clean.

crossing the parking lot to get to main facility was very

not enough breakfast

asked for clean towels, and only received 2 for 3 guest because laundry was being done

the hotel was nice, beds were comfortable and clean. guest laundry was free.

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

the pool was not accessible, there was not a laundry facility

no laundry facility! pool was not working or not ready to be used!

the laundry facility is raggedy

laundry facility was small and only had 1 washer and 1 dryer

nice room with small kitchenette

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls delicious!

we also enjoyed the indoor pool and spa

pool, fitness room, free wifi, and laundry room

the room was non-smoking, but it smelled of smoke, but not enough to complain.

rude , they never returned my deposit, weed smoke filled our room constantly and we were in a non smoking room

guests were smoking marijuana on the walkway of second floor

for some reason when we booked our room, the confirmation said smoking room (we just left a facility because

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

laundry was onsite so we got the uniforms washed and ready for the next days game

great bed and a great breakfast

only thing i honestly did like was that the pool was ice cold because the heater for the water was broken for

good parking area

actually asked twice wifi didn't work on androids

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

only complaint was the fitness center a/c didn t work and was on 79 degrees

more parking! but the hotel could do nothing about that. it won't stop me from staying again.

the availability of parking was not great

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

no elevator and the inconvenient location of the laundry room in relation to the third floor.

i like having a full kitchen available and laundry facilities

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

fighting in the parking lot late at night

free parking, spacious comfortable room

the breakfast had a variety of selections which made it good.

the most luxurious thing was the spa tub omg

we love the spa tub

breakfast could have been a little better

laundry room is too small only have one washer and one dryer

parking

clean laminate floors new breakfast

bed was very nice & comfortable had big comfortable rooms fitted our kids just right...

breakfast was perfect for traveling with kids and the indoor pool.

no laundry facilities on site

the elevator and guest laundry were both broken.

water dripping off the rooms ac units going out to the pool and at the rear entrance

big wet spot in carpet in front of air conditioner

pool was not open

laundry room for hotel guests

parking situation, no wine opener, no laundry room.

laundry facilities

room service was a bit high and reminded me of hospital food.

me, my husband and our kids loved it

no complimentary breakfast

room needed an upgrade. restaurant food was very good but the kitchen service was slow

location, parking accessible, curb appeal, excellent guest services provided to include the friendly

the restaurant/bar was cool and the indoor heated pool was very convenient

it was very clean the room was very nice love the bar and grill

location off the highway laundry facilities and large room with everything you need

kitchen, laundry room.

room was comparatively spacious, it looked recently updated, and it had an almost full kitchen (stovetop, oven

friendly staff, pet friendly hotel, clean & room was nice. i will stay there again.

the parking was convenient

only one washer and dryer did not provide change for the laundry services

pool area and the rooms were super clean.

nice facilities with gym and pool as well as nice rooms

prices at the bar were sky high and ridiculous

pool was close we check in at 6:00 that was are main concerned for going there especially this time

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

lots of variety at breakfast. enjoyed it.

did not like breakfast, but kitchen in room was nice

clean and pet friendly.

clean / good location / breakfast

there was a small kitchen area with dishes in each room

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

also, nobody answered the phone for room service etc

the pool

almost everything . did not have time to visit bar resturant. will stay again

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

was nothing we didn't like - except the $35 pet fee - highest we've ever been charged at a drury

not enough parking in the front

i loved the complimentary drinks and free meals twice a day. my kids and i loved the pool.

breakfast was great.

the glass shower & the wifi, if you payed $4.95 a day. great location.

they had almond milk option on the breakfast

extra help for breakfast.

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

also the pool was closed and that was a specification on what i wanted in a hotel

very good breakfast

no laundry bags

found dirty laundry and garbage in the closet

the laundry is coin laundry.

free wifi

front desk provided bad wifi instructions & woman did not want to get out of seat so to look at my ipad

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

was there for 10 days and only received room service once

pet friendly , the lobby and check in area well kept

the pool water was green the carpet in hallway needs a good cleaning.

laundry room is a washer dryer

we tried to use the laundry facilities which

not enough guest laundry and room didnt have a fridge.

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

that it is pet friendly.

incredibly clean and comfortable. plenty of parking space. excellent facilities.

indoor pool, location, clean, microwave and refrigerator was key points for me aswell.

bar closed at 10:00 pm on the day of arrival & the other nights it was slow & the bartender asked

amount of parking spaces were not sufficient with two large moving trucks taking up multiple spaces each

the gym was very nice with good equipment

the pool was amazing and the hotel is absolutely beautiful. would definitely stay here again!

great staff at fro nt desk and greeters, dissaointed in spa staff

went there for golf unfortunately there was an error in the maintenance department which caused damage to most

would be that we reserved a king suite with a view and got a room with 2 queens and a view of the parking lot

hotel had no microwave and parking was kida awkward

comfortable bed. guest laundry available.

it was an okay breakfast. location was good!

no breakfast

loved the kitchenette. room was clean and staff was friendly & helpful.

is pet friendly and i understand there is a charge for dog but your fees were 3 times as we paid at

breakfast was very good, biscuits, sausage and eggs

nicely decorated, good room and bathroom size, keurig, green mountain coffee, breakfast included eggs, sausage

staff was very pleasant,good breakfast and location wasn't far from restaurants or mall

good breakfast

it's always clean, comfy & nice and the breakfast is much better than most places

for a laundry room and fitness room

a dollar bill changer would have been helpful in the laundry room.

convenient laundry room

on-site parking. laundry facilities. food in the morning and evening.

kickback meal at 5:30 was a super bonus for our stay with kids

liked use of laundry on property

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

staff was great. i like that it has laundry room and pool.

the coin laundry was very accommodating

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

the bar is small and quaint but again the service is wonderful

loved the lobby booth the bar and food and store. very pretty environment

pet friendly

every area was clean including the laundry area.

laundry room on site and very clean

parking

satisfied and pet friendly

we were traveling with pets and when we arrived we found out that the pet fee was $50/pet - which meant $100

no guest laundry available to wash sweaty clothes from the fitness center

the room was very nice, outdoor pool seemed nice (didn't use it)

hooking up to free wifi was challenging. i had to try about 7 times before

did not like the fact they do not tell you ahead of time there is a $75 non refundable fee for a pet

had apparently changed their pet policy

i wasn t sure if laundry or a pool was near

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i didn't like that the laundry room on my floor was down.

i loved the two bedroom suite. the kids enjoyed their stay.

they were up till almost 5 in the morning with kids literally running wild and jumping

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

the hilton honors wifi wasn't working correctly, kept disconnecting all the time

cleanliness, staff professionalism, and hot breakfast!

breakfast was hot and delicious!

yhe pool was immaculate. enjoy it.

he stated that he didn't know because there were no one on the property until the next day to do laundry

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

i also liked that they had laundry facilities

needed to do laundry and was advised i needed $3

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

if you want to use the spa make a reservation in advance

poolside menu was rather basic (but the fish tacos were delicious)

real dining options for kids

kitchen was closed... only a limited continental breakfast was available.

the pool and the room.

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

clean and nice pool and staff

big trucks that took up all the parking spots when we were there

breakfast is a muffin, cereal bars, fruit and coffee in very small cups.

breakfast no meat

wifi isn t working

beds comfortable, very clean , nice parking and can have your dog, pay 10.00 extra per nite.

wifi was awful. tv constantly cut out.

laundry

laundry good and easily accessible and not expensive

spa was gone ud83dude2d

ruth's chris room service was the highlight of our stay. also liked the size of the room.

room service was not given the day requested

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

customer service was amazing.. love that you except pets.. thank you thank you

very hard to get into and very limited parking for anything larger than a car or small truck

bedspread in the non smoking room had a cigarette hole and stains on it

only one spot from the parking lot to the sidewalk to get up from a wheelchair and it was far from our room

identifying 'laundry/valet' on website misleading- very disappointed the

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

the staff could have been a little friendlier. also there was no laundry facility onsite.

the pool was cloudy.

parking limited with no provisions for handicap parking.

laundry room was out of order!

no amenities like post, restaurant, gym, etc. pool was tiny, old, only to 4'.

the pool was closed

breakfast was grab and go

no amenities like post, restaurant, gym, etc. pool was tiny, old, only to 4'.

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

pool was closed for painting

pool not open- but it was outside & too early in the season (april).

great breakfast too

the bar was adorable in design

the breakfast is very nice

the restaurant/ bar wasn't open but only because of the covid-19 virus.

the staff was amazing. the bar was wonderful and the breakfast was delicious

loud music from the bar down the street and the fact that i had to walk around to the front of the building in

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

great gym and laundry

this trip we really needed the laundry room. super asset during a long trip.

easy access breakfast

we liked having a sleeper sofa, chair, and full kitchen

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

like the apartment style rooms with the full kitchen

pool was temporarily closed due to damage

i wish the hotel had a indoor pool instead of outside

the staff were greeting the place was clean definitely will stay again when they fill the pool up

the pool was outside

room service

kind front desk staff, great access to parking lot and city, room service

the hours of the cafe/kitchen. it should be open all day.

not enough pool towels

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the towel bar in the bathroom fell off the wall and was barely hanging

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

also, the bar stunk, literally like burnt plastic and cookies

very convenient to uab hospital... snack bar and starbucks was handy ...clean

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

leaving one of my kids to sleep on the floor

breakfast

ice bucket ice machine on 2nd floor broken no coffee in room only one bar of soap no coffee in lobby

breakfast was limited, sometimes without coffee or eggs which are the minimal, no room service to clean the

i also love the fact that they had a laundry room and a indoor gym

everyone (front desk, parking attendants, housekeeping, kitchen staff) was so incredibly wonderful

a family friendly hotel with a nice pool and even gas grills for barbecuing

room above ours had kids running around in it all night we were in room 351

upset that the pool was closed due to covid-19 and we were not informed ahead of time or our rate was not adjusted

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

he even brought fresh bedding for the pullout couch for our kids to our room

the pool was closed

food, bar and the availability of a breakfast buffet were a nice feature

the room was fine and the staff was very friendly. nice gym and outdoor pool!