friendly people and let us check out a little later because we were doing laundry.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

accomodated us with parking for our trailor

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

my pet had freedom other than that i didn't like anything about him or the place

plus, they had laundry facilities which we desperately needed

laundry soap free from front desk.

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

it was very convenient to have laundry equipment available

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

the staff, workout room and pool.

very clean, nice pool and very friendly staff

was very friendly, beds were very comfortable, pool is small but great temperature, they have a few large bouncy

didn't have breakfast or coffee and location was perfect

we arrived late at night with two sleeping young kids and everyone we interacted with with so kind and helpful

the beds were really clean, free wi-fi & free parking

didn't offer breakfast or wifi

wifi didn't work at all

good wifi and ok room.

burners didn't work in kitchenette, had holes in wall, exposed outlet box hanging from walls, maid cleaned room

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

is sub par room i was put into had no kitchenette, i was not able to prepare food as

somewhat seedy area - back of parking lot full of potholes, poor signage - difficult to find

i love it it has a kitchen

free wifi

poop is very small-fine for kids to splash in, but not a small lap/workout pool

host was amazing and very accommodating pool area is nice breakfast area is clean and

poop is very small-fine for kids to splash in, but not a small lap/workout pool

breakfast was a little lacking

small pool

parking, limited breakfast options, failed to service the room as requested, tv was really low end

parking proved to be a challenge because they had a large party scheduled making guest parking less

breakfast was good

breakfast was excellent,we always try to stay at hampton when traveling and breakfast is part of

breakfast was sparse or i should say not very well stocked

on site laundry

room was big, had a guest laundry, was quiet, bob evans restaurant nearby

we even had a mini kitchen and sitting area which was really neat

breakfast was great

the breakfast was good

close to metro. $5 parking. big rooms.

wifi would go in and out.

property was a little older, so there wasn t a fitness room nor a pool

the breakfast was very good and well stocked and the employee was very helpful

even though we left too early for breakfast, lady saw that we had something to take with us

noisy laundry next door to us

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

did my laundry there, thank you for having washing machine & dryer.

i loved the free breakfast the laundry facilities and the fact it was on the bus line

the laundry room the first dryer as you walk in does not dry very good put quarters in 3x and still

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

no laundry bags for dirty clothes

i needed to do laundry and there was very little change to be had anywhere in the hotel

we were next to the laundry room so i m not sure if it was from the detergents or what

the breakfast was great, the amenities were great and it was a very clean facility with helpful staff

while hallway smelled like wet laundry

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

you are asked to put your trash and dirty laundry in hallways outside your door

laundry room floor filthy

the shuttle was a great help and the staff was wonderful!

to go outside the room in the cold to get wifi connection, had to ask for towels in the room there weren't any

the free wifi is a myth

the pool was closed.

wish they would have just checked to get trash and supply towels as we never leave our pet unattended in the

love '' this place , free parking, breakfast, internet, very friendly staff, very calm atmosphere, very white

cost of having a pet was $40

lobby was under renovation, pool was closed.

the pool was great and the laundry facility was a bonus

big room and good breakfast.

breakfast changes

great customer service, clean facilities, good breakfast, pool room

check out staff was eating breakfast at the desk, parking hard to find

comfortable bed. excellent breakfast. strong wifi.

around great place, easy access from interstate, friendly, clean, good breakfast

breakfast was very good and in compliance with covid restrictions

was accommodating to our need for an early check in

very clean, updated, nice breakfast.

parking #2 breakfast options were limited

everything, breakfast was good quality food.

breakfast could be longer for vacationers. it was 6-9 am

the kitchen was fabulous and the location was wonderful.

didn't like that the breakfast eggs and sausage were cold and dry

a few things needing repair were ice machine on our floor and laundry facilities

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

that the pool area was out of service

early check in

gross, and the pool room was extremely hot, so it was extremely uncomfortable to sit and watch kids who might

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the kitchen and living room area had to be my favorite

the breakfast wasn t what i expected, but still good.

fitness room small and 2 of the 3 machines did not work

pool was not open

blanket and was told that they had none available but they would bring one to the room when the laundry was done

the pool was very nice and relaxing and the staff was great from check in to check out

the pool area looked nice and clean; however, we didn't have time to enjoy with this stay

i paid for a king suite and there was a sad 2 feet for your kitchen

nice facility,loved the pool

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

staff was very accommodating. pool very clean. stayed overnight with our granddaughter.

w/c access - difficulty in the parking lot without having to negotiate car travel.

did not have a chance to use pool

toilet was really low to the ground and the pool was under remodel and didn t know until we got

it was pet friendly

pool lines separating swallow from deep water needs to be tighten and bouys replaced

the breakfast was hit and delicious will be back soon

the staff was friendly, breakfast was 10 out of 10, hotel was well kept at all times!

bedding, pool, firepit on the patio & the hot tub.

there were kids running up and down the hallway all night. staff did not do anything

there were kids running up and down the hallway all night. staff did not do anything

good parking

no sidewalk from the entrance to the side auxiliary parking area

very comfortable and clean room. friendly staff. excellent hot breakfast options.

location pool at location closed due to covid front desk very courteous.

breakfast not as good as last time here

nice pool, clean, friendly staff, pet friendly.

the man that made the breakfast was very helpful and polite

free laundry machines

lots of furniture outside in the parking

shower was held together with zip ties for shower head, kitchen equipment was total junk and way under equiped

room nice size, kitchen nice.

clean and kitchen

facilities were fine, cheap laundry available

no included laundry service, unlike the hyatt down the road

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

much construction interference going on we had to dodge walking and parking through all of it

front desk was attentive and helpful, comfortable rooms, kids loved the pool.

laundry machines are clean.

also has a laundry facility on site @ $2 per load

i can do my own laundry!!

bed soundproof room great location laundry facilities on the same floor towels and wash clause appear new and

the laundry area was right across from my room so you could hear that going the whole night

laundry facilities would have been nice.

the breakfast is really really great

shuttle, driver, front desk, bartender

it was easy to find well lite and enough parking.

the airport shuttle was right on time

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

they do have a bar so its understandable but i dont think next time we would bring our two younger kiddos

the pool wasn t open at first.

talked to the room service twice during my staying to clean my room but no one cares

location and airport shuttle.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

but if this member was new why was she sitting at the bar making a shift schedule

very clean and spacious room. it walls was great having a free shuttle to the airport!

bar had great calzones and local beers

i could see the laundry being done from the customer service desk

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

loved the laundry room & having a kitchen in the room.the shower was nice.

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

loved the little bar area in the lobby

breakfast not included. and it's at a restaurant inside a hotel, but must purchase separately.

available parking

i loved the kitchenette and the fact that it was laundry facilities on every floor

appreciated that there was guest laundry facility on-site and that the machines worked

the laundry facility is terrible because the dryers do not heat up at all

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

were signs for guest laundry, which there wasn

i put some shirts in to be cleaned, and the laundry failed to pick them up.

no laundry room

lack of laundry

of my tv channels didn't work and also there is no laundry machines to wash clothes at this location and the

also free laundry is nice

being able to cook and do our laundry for free was great

the fitness center has lots of exercise equipment and the laundry facilities are nice

good amenities, free laundry, nice rooms, clean, felt very safe.

had a nice gym and appeared to have a large laundry room

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

50 in the laundry room

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

my kids were playing in the room and we got a phone call asking if there are kids in our room because

the pool area was very nice. the entire hotel was very clean.

the shuttle driver was safe and helpful also

free shuttle from the airport in zone 2. friendly staff!

location is 15min away from the airport by airport shuttle

have a starbucks but they did not have the ecpresso machine working parking was atrocious and no breakfast

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

no remote for tv no cable fridge did not work the tub did not drain the carpets were stains no breakfast i booked

free breakfast offered but i did not partake

after returning for another room,staff said notv,cable&wifi

and the wifi not connectable

the room smell like dirty laundry

were people in the pool and the hot tub drinking and i really didn't care for that around my kids

stay; staff were friendly and helpful; hotel was close to my area of travel in indianapolis; breakfast was

nice breakfast

could not use, iron did not work, general odor in the room (not sure but may have been due to a pet

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

laundry, no pool, microwave didn t work

wifi need strong more.. other than everything are good

stayed for a week and got room service clean once contrary to asking for my room to be cleaned everyday

pet friendly and breakfast

i like that they have a laundry facility. the free breakfast has a variety of items.

the location to the airport and shuttle transportation was good

parking lot was not safe

breakfast was delicious and the hotel was very close to lucas oil stadium and four miles from

we like the fridge for drinks for the kids

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

unfriendly staff.. front desk and laundry personal was great...

also advertised free laundry but had to pay for it

everything. not safe. not an environment you want to bring kids to.

no wifi. pool was out of service

i thouht there was free wifi you chaged me $4.95

convenient and love the ev charging

way we entered the parking i could not tell the front from the back but we can in the back way so very

clean and modern the gym was very nice and could actually get a good workout

the staff was great! especially the bar tender jordan!! hotel was very nice... very clean

great facilities breakfast hit the spot and it's included in rate

gym was nice

definitely could use better customer service at the desk, and also the breakfast lady

breakfast and the room.

clean, comfort, breakfast. spacious

nice large clean quiet room and hotel friendly staff free laundry

there is a free laundry room on-site, plus a lending locker where you can borrow boardgames and such

full kitchen and free laundry

plenty of parking ..friendly staff.. free laundry.. great location

laundry it s free as well is parking

road noise. room was near an exit and laundry room.

the staff was very helpful when i asked questions about their onsite laundry facilities

having several washers and dryers in the laundry room made that task faster and easier

they advertised due to covid the spa and gym were closed but said nothing about the pool being closed

like it they were not serving breakfast as this was included in my package the gym was not open to guess which

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

too much detergent in laundry had over-powering smell

when checking in, he told me he doesn't know much because he is usually the laundry guy

it was nice having kitchenette/laundry facilities

no smoking at the entrance, move smoking across the parking lot.

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

clean hotel good breakfast

i loved the friendly staff, lean upgraded rooms, warm pool, comfy beds, and free wifi/parking.

the kids loved the pool

everything was beautiful and clean- friendly staff- fabulous breakfast

the on site laundry, a little pricey

the laundry area was not well equipped

the room had a whole little kitchen which was awesome especially for the price.

i loved having a kitchenette, it made travelling with my disabled brother so much easier

one minor problem, a few little roaches running around the kitchenette and bathroom

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

laundry room right next to room i stayed in.

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

think should put phone books for carry out and didnt care for room service

even after room service arrived the following day

needs to check the laundry facilities

be good to have coins available at reception for guests to be able to use the onsite laundry

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

bed was comfy, but the sofa/ pull out bed were very uncomfortable for kids

my kids really wanted a pool

), the fitness center, the pool, and the breakfast

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely

beautiful rooms and public area, excellent staff, always greeted. breakfast was good..

nice pool even though i did not use it

i love how pet friendly they are and accommodating to my service dog

breakfast was excellent and service was friendly and super helpful

poor breakfast & wifi.

great accommodation. great location, rooms, breakfast and everything else.

wifi

was working late, around 1:00am, and i could not access the wifi and there was no one at the front desk when i

the laundry facilities were not great.

early check in and parking

i loved everything especially the gym!!!! the breakfast are amazing!!!

sat in the bar and enjoyed a comfortably paced meal

i appreciate the late check out

to a pool, no pool, restaurants closed or didn't open till 500 no room service so no lunch options parking garage

wifi was truly awful at some points of the day

walking distance to all of downtown - loved it. great gym facility

wifi went down during the ncaa bball games

no room service

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

facilities included kitchenette and laundry. also breakfast provided

was a full kitchen but no there was no pots and pans to cook with, nor cups or bowels, i found that odd

it's a cool place to stay. no complaints room was comfy. kids had fun in the pool area.

this was a little family getaway with the kids

constantly disturbed by the kids knocking and banging on the door through the day and night

large rooms, bar downstairs

bar wasn t open

very clean , the room was nice my kids enjoyed the pool

constantly disturbed by the kids knocking and banging on the door through the day and night

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

lobby is beautiful and chic we came in a little late and security was all over the parking lot which is a plus

lied to me about having room service which is the only reason i booked here instead of somewhere else

room service food was excellent

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

spacious rooms and gym very nice. cleaning staff quite pleasant!

very clean i loved the bar inside the location with good food and good beer

a bar and restaurant very

wanted a much higher floor, was no mini bar or robes

to pay $20 a day to park, to take my own laundry to front desk

would prefer to see breakfast and parking included in the cost of the stay

great breakfast!

longer bar hours.

pool maintenance,wifi was horrible. maybe add a printed tv guide.

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

there is a guest laundry and business center on the first floor

laundry room

kids had fun in the pool and free laundry was super nice

free laundry :) heated pool

i went down got laundry soap and quarters

was nice, they don t need to wait and close doors and lock up until everyone is clear of the kitchen would

staff, great free breakfast, small area to buy snacks was great

there were little kids in the hot tub. the pool area was crowded.

the kids had a great time on our weekend getaway

planned to take the hotel shuttle to the airport but unfortunately the shuttle service did not start until 4 am

was great for kids, breakfast was good, room was spacious and nice, especially loved the kitchenette

huge room, great location near airport and 24 hour shuttle

it was new, it was clean, it had a swimming pool. i like the fact that i had an airport shuttle.

it was close to the airport and a free shuttle.

the breakfast was amazing--hearty and healthy

water cold chose this location for the spa and it was closed

pool, hot tub and the area was very clean and warm

i loved that this facility was soooo clean! i also loved the 24 hour airport shuttle.

beds were nice and comfortable. staff was above and beyond helpful! shuttle service was great!

laundry was done to get additional washcloths

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

the laundry on site took extra washes and drying cycles to complete three days of laundry

friendly staff , missed the breakfast, but they did let me have a bagel before shutting it down as i was a half

book.com said there would be a spa and ita wasn't and they over charge. me

listed no breakfast available even to order to your room and pool closed was not noted at

to airport for an early flight, they do offer a shuttle bus and park and fly options

nothing wished pool was open later but i can deal with the times i guess

shuttle bus was not available (occupied) the receptionist did not say that uber may take much time

pool was not open

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

also, there were no guest laundry options, no service or washer/dryer

the lady in the bar was not friendly

room service breakfast was delicious and the bed/pillows were so comfy!

morning room service pre ordered the nite before was great and the valet was so helpful

the snack bar had a lot of options, bed super comfortable, we didn t tried the restaurant since it was

amenities: happy hour and the breakfast options are definitely a plus and appreciated

the kids had a blast however the pool was too cold for me to get into in the hot tub was not hot enough

room service took a little long, but my order was very beautifully presented and extremely high

and having breakfast in the middle of a construction, workers are everywhere, even in the kitchen and dinner,

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

was fantastic, and the gym was great for being a hotel gym

really like their reading area in the lobby, rotating rooftop restaurant, 24/7 gym and free wifi

our room was exactly what we wanted and we had the best time, even without the pool being open

the pool was freezing and so to stay there with kids was a waste of time and money for the pool to be so cold

they had my check the offices and the laundry area where absolutely no one was found

onsite laundry was great

nice breakfast

not happy with breakfast offerings

the staff were great and they had a large breakfast with huge, delicious buckwheat waffles

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

very clean. rooftop bar was very nice.

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

the rooftop bar was spectacular!

room service was hard to get ahold of

room was close to the lobby and the laundry room

all rooms have full kitchen and separate dining area. it has full laundry in the hotel.

this hotel chain does not have hot breakfast. their grab and go selection is very limited.

almost no breakfast

wifi and cable was out during my stay and i was unable to complete my project in a timely manner

rooftop pool was great for the kids, the nightly activities were nice!

kids run wild couldn’t even use the

the restaurant has limited selection for kids friendly foods

the 2nd night was horrible music booming until 6 am i had to deal with kids screaming in the hallways

if you are having several marching bands of hundreds of kids or anything similar, may i suggest having an

to participate in the pool with their family which was located on the 6th floor right next to the gym and spa

very nice wine bar bistro on premises. friendly helpfull staff.

excellent gym

the wine bar was closed

evening room service food was cold.

original request from housekeeping was they needed to do laundry

there is one laundry unit on main floor $4 to do and machines are ancient

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

friendly staff, the beds were super comfy and pillows and a great breakfast

night time clerk only the person doing laundry we need to be refunded for this terrible experience there was

of the laundry rooms' door was stuck

our room was the first room on the first floor, which was very nice, but the staff working in the laundry room

couldn t identify noise we kept hearing...elevator, ice machine, laundry?

laundry facility on premise was

we didn't have free wifi

clerk did not offer to answer questions, explain the location of the fitness center, give me a wifi password,

the staff was perfect. so helpful from parking, check in, and room service.

great location the bar and food was ok. staff were keen to please.

service for pet was exceptional

snack bar was huge

excellent bar w/ great service

the money i paid, the phone didn't work, had trouble connecting the wifi, no complimentary breakfast, and the

no hot tub and cold pool...but kids didn t care!

we loved the train car rooms so much and i would highly recommended that anyone who has kids of any age spend

convenience of having kitchen area. comfortable beds. breakfast. a great choice.

could have had a better breakfast variety... fresh cut fruit is always a plus.

the full kitchen was nice even though we didn t use it on our one night stay

of room was very nice with family and kitchen was a huge plus

it was freezing and i called room service and they did nothing to fixed the situation

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change

laundry room wasn't working

one staff member charged me for laundry powder another did not

the laundry room/ice/soda machine were out of order

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

bartender the night we stayed was the worst of the worst

amazing gym

no kitchen or bar service, no room service, no access to the gym/spa

the listing said there was a pool, but there is not

no pool or fitness center. tv was small

smaller towels could save you laundry bills

early check in was excellent

was horrible, toilet was hideous, beds were uncomfortable, gym floor was covered in water, pool area was under

rooms were really small, the gym and pool were super small too

terrace door had a broken lock/key (we have younger kids)

decent exercise room and laundry

found dirty laundry from previous visitors under the bed

staff was super helpful, breakfast was great, everything was really clean, and the location was perfect

cute idea and might work for kids, but definitely not adequate for adults

no room service

i called and was asked to talk to the laundry department

pool and laundry were convenient

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

wifi didn't work

the staircase, laundry, and other common areas were filthy

you toast and cereal is not breakfast no juice water

team helped my younger daughter get some milk to bring to the room even outside of breakfast hours

there wasn't breakfast

no breakfast or pool as advertised. check-in was behind glass and the clerk was hard to hear.