her we didn t want to assume the pillows were clean and asked for new ones so she went to the laundry room

pool warm and clean

they loved the delicious hot breakfast everyday, too

did not have breakfast but the staff was attentive, the room was clean and comfy, we got great parking, and it

parking

laundry facility on site

i loved that it was easy to get to. i also was glad to see a laundry facility.

was very impressed on the overall location, cleanliness, smell, inside coin laundry mat, and look of my room

they have guest laundry which makes life easier on the road

they had laundry available, a marina, and coffee

they 24 hr gym. and the staff were great.

wifi kept going off!!!

breakfast.

didn't get breakfast but location is great..

blinds didn’t go down, also we were told some kids smoking weed in the lobby set off the fire alarm which got

availability was key. i also appreciate the laundry room, parking and internet.

laundry & business computer

laundry area very convenient

laundry facilities, cold water, well stocked vending machines

great location, comfy beds, nice laundry facilities, kitchen.

and the parking was nice because i was able to park in front of my room

according to the price the price i paid met all expectations, the room was large and clean, the parking is

we really appreciate that both parking and pedestrian entrance is locked/gated, i

gated parking

there was a huge hole on the door of the kitchen cabinet which made me stay away from that area even though i

cold, depressing in first floor, and the laundry bother us during staing at evening

room next to housekeeping and laundry

room next door to laundry very loud should not be used

and then we had small hot irritated kids

well didn't eat breakfast there.

location was ideal, the room was clean, the staff was very friendly and helpful, and breakfast was good

only thing i could think of is if breakfast started at 6 instead of 7 would have been nice only because i had

spoons in the kitchen

i think the breakfast food could have been better!

large room equipped with kitchen, breakfast included.

good breakfast, not far from downtown, good laundry

swimming pool was good and there also was a laundry room to use

in laundry

the hotel was very quiet, and the gym and laundry facilities were adequate

i also loved that they had a laundry, and that the hotel itself had a french quarter charm

self-laundry room

breakfast and brunch was delicious

the the pool was outdoors so could not be used when it was raining.

hate that breakfast is separate. just went across the street to ihop.

only thing i disliked is the fact the bar closed early

good secure parking, room was ok

you have to drive to and from the french quarter and find parking which can be a hassle

many, many, can stay here, the place has a ton of rooms and parking, up to door

and i couldn't get the wifi unless i was outside and that wasnt a good reception either

really liked parking outside of my room

the free wifi, cable, and great ac

i was not able to park in front of my room because i was given a side room without any parking spots in front

roaches, rodent feces all over room and kitchen . blood and fluid on sheets

wifi

down sides were the room was not totally clean there was mice dropping inside of cabinets in the kitchen and

walking distance to walgreens and laundry mat :) room was ok not great but not bad.

parking right in front my door was taken by others

the parking area is so small lol

the smell of cigarette. poor wifi. poor lighting

the wifi was slow

the tv had a good selection of stations and the free wifi was nice

the wifi signal was lost on a few occasions

clean room, large tv, easy parking

wifi and cable connections were good

the traffic was horrible, and we weren't able to get around in town, or to find our prearranged parking because

nice bar restaurant

i wish there was a pool on the property, but that s such a non-issue.

breakfast and dinner were delicious at the elysian bar

no one mentioned breakfast when i checked in.

amazing location, great restaurant/ bar and super comfortable

we then discovered a place do laundry but that was put of order the washing machine was full of dirty water

you have to take your own laundry down and get more towels as well

my husband and i were traveling with our 4 kids

the kids also enjoyed the location plenty of food places in walking distance

i didn t know eat it but it held my kids over until we were all ready to leave for a bigger meal

laundry room was a bonus

there was no maid service, only laundry service, so i made up the pull out sofa (which was very comfortable)

we were able to park securely for free and do laundry ($2 per load

location, great price, fridge, kitchen microwave, refrigarator, electric stove

interesting architecture and pool and atrium and front public balcony overlooking esplanade ave

clean motel, cold air, nice staff, on site laundry, pets allowed

staff is rude, laundry isn't functional.

you can do laundry there

price was good. it was nice having a laundry room . it was fairly quiet.

laundry room onsite

i liked the location and the on site laundry facility

my room was right beside the laundry deposit and i kept hearing housekeeping open it and yell

they only have 1 house keeper a day and i guess 1 laundry person

no pool ,it was advertised laundry room didn't work ,also advertised

the laundry was out of service

eggs, limited breakfast ,limited staff, no help with facilities laundry broken , seedy

laundry service isn't working

tv remote didn t have batteries or a back on it,the laundry room was out of order, the shower liner was a

was hard no breakfast no laundry facility

the staff was outstanding' front office staff and the 'laundry lady' she really impressed my lady

lights in the hallway, no mirrors in the room at all no bathtub/ more lighting on pool area no laundry service

no laundry.

the beautiful little bar had been open, overlooking the pool and courtyard, it would have been perfect

the 24 hour concierge and late check out very convenient

- not for small kids, the pool is about 4 feet deepnto 6

laundry was never taken or replaced, you were just expected to bring your laundry to their laundry

the wash machine in the guest laundry was broken

laundry room for guests was horrible

none of the amenities were available whatsoever the pool breakfast nothing

the wifi didn t work , paying $100+ i would expect everything to work or switch our room.

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start

didn t have coins for the laundry

management could have done better with having coins for the laundry service

coins at laundry room

it was not large but had a wonderful couch, and everything needed, cups, coffee, plastic laundry bag, plugs

there was no elevator and no way to do laundry

housekeeping was just ok- left laundry outside our door, didn t clean coffee filters

blowing horns early in the morning (not the hotels fault nothing they can do about this) and laundry being

one of the bellboys was helpful telling us where to get our laundry done when the hotel refused to do it

in time, laundry, it is a four star but it has no breakfast, the man who carries bags is no

wifi was great

breakfast was not good.

the breakfast was neat and warm set up really nice and appealing and fresh.

the remodel was extremely nice and the breakfast

breakfast

pool was nasty .carpet in hallway nasty. vending machine was empty

wifi couch broken phone out of order lots of mosques and small insects in the room dirty beds with

their was no pool and you had to ask for wifi

the smoking room option, i don't smoke personally but my fiance does

however we requested a non smoking room, we were given a smoking room

it s as if it was a smoking room yesterday then they slapped a non smoking room sign on it today

perhaps it was from the hotel doing laundry

they washed and dried our laundry

they also provided us with the code to the laundry room where we grabbed extra blankets and toilet paper

beds, great wifi, clean, tall ceilings, great staff, excellent morning coffee and great having a kitchen

courtyard was lovely, the room had nola charm and the kitchenette was perfect, and the gated entry to the hotel

were in room no 12 and i wouldn't recommend that room, as the laundry room is close to that room and they do

no parking no pool had to park 6 blocks away no access to the other property that had hot tub

speak to staff much but when i needed something like late check out or a place to store my luggage they were so

perfect fit if you re needing somewhere to mainly sleep without any special amenities (gym, pool, breakfast

he received a large room (#23) with faux fireplace and large bathroom

wifi was slow

i asked to change the room and i got it with a smile thank asked for a late check out same respond

the brick archways and stunning courtyard pools made for wonderful vacation photos

also, gorgeous rooms and pool/courtyard area

the wifi was slow - really slow - and several of the tv stations did not work.

i was told wrong information about laundry services, wrong amounts for on-site restaurant reimbursements and

fee was for they informed us of a few amenities including a daily $10 food/drink voucher and $20 laundry service

when i checked in i was told since i would be there for over a week i would get laundry, a daily $10 to spend

the gym is another charge.

i had access to all of the amenities the i usually have at my normal gym and more

everyone was friendly and helpful from check in to bar to the pool

there is a restaurant on the same floor as the gym and spa that is incredible

maybe, a checklist of all the amenities- pool, spa, gym, vue, surrounding sites within walking distance, etc

restaurant at miss river, sizable rooms and bathrooms, wonderful staff, great relaxing pool and spa area and

ordered room service and the food was absolutely inedible

needs self-serve laundry facilities as closest laundrette was a long 15 min walk away in the heat

the size of the room was a bit small. laundry services were down.

no laundry facility

it didn t bother us too much as we re heavy sleepers but if you re travelling with kids or you re a

thankfully our neighbors where nice enough to put up with the noise my kids made

the laundry bag, shower cap are not replaced

no soy milk and no gluten free options no expresso coffee available no guest laundry

love the location, personnel, bar etc

clean rooms! nice view and great staff! room service was also fast service.

room was luxurious. staff amazing. enjoyed the room service. over all amazing.

a laundry service would be a bonus!

walls are a little thin so you can hear people walking through the corridors at night, and the laundry service

there was a nice pool and nice small gym

location was the best, hotel bar was fun

location, good amenities (gym, pool and bar)

it didn't have a laundry room. the house keepers knocked on our door at random times of the day.

left two large bins of laundry in hallway after 8:00 pm on one occasion

poor dining room service for breakfast, impersonal and inattentive bartender

wifi isnt free and its 2018

love the atmosphere, the staffing, hotel room , lighting , the fact that they had a bar and restaurant upscale

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

the maintenance guy came to the laundry room due to the washer saying error

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

wish they had oatmeal on the breakfast every day and they did run out of coffee and utensils a couple of times

breakfast improvements

really enjoyed having a balcony to look out on it and really appreciated the pool being heated and the perfect

the pool looked lovely but was too cold to use when we were there

very nice tiki bar & cafe within

the bar was a great relief after a long day s sightseeing

great costumer service beutiful hotel and offers bar food swiming pool is just lovely.

no laundry services on site.

fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap for

the wifi.

bed, cleanliness of room, quiet floor. fitness center was great.

of parking, no mini fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling,

the fitnesss center and laundry room were out-of service.

no enough information about the faculties, found out by accident there was a laundry onsite

the laundry room was clean with good machines

me and my mom used the on site laundry it was clean

room had a kitchenette, but limited cookware

my only suggestion is if there was a place for laundry on site.

laundry facility at the hotel for guests

the staff, the location, the bar and the safe measures regarding covid-19 were all a+

this was our second stay. friendly staff, great location. clean rooms. great roof top pool.

the bar staff was not friendly, helpful or quick to service.

no shuttle or golf cart to near by

they did not have room service.

all of it !!! location to casino since i travel alone.

room service was extremely helpful and anytime i had a question - it was answered promptly

the casino

no laundry facilities on the premises.

only twice a week, no laundry, no wifi, shuttle from airport advertised but there wasn't one, dirty floors,

trouble with room service

it was really hard to unwind and relax after hours with kids splashing water around and spitting

the kitchen

wifi in the hotel is amongst the worst i've experienced. rooms are spacious but dated

long story short you will live the ness, the sheets, the food, the spa, the gym, the services and people and

room was overall clean, my kids weren't aware the snacks were not complimentary so they opened up and ate a

overall, i would say this hotel is more for adults not much for kids to do besides a swimming pool

the pool is a welcome restorer and beautifully appointed

no facilities, no food, sauna cold, no laundry service

wish they had a laundry area for guests to use .

we went to reception and asked that they should be complained to the laundry

no laundry. :( one day, only half of the room has been made, don't know why, it felt weird.

i loved the breakfast and room service . entire property was nice

no laundry. no breakfast.

visisted new orleans in august, therefore the days were rather hot - we loved the outside pool, that was never

was not great but that can be personal preference, wifi was too slow to function in the room so had to go down

love the pool i love the location it was quiet yet close to everything great for families and for those just

wifi was good

a bit off the center, no basic services such as laundry, the window wouldn't open so the only circulation was

no washing machine available for laundry

i didn't like seeing the dirty laundry containers everytime i got on and off the elevator

huge laundry bins in elevator area, which also made one of the two elevators useless

) it was kinda weird, in front of the second elevator was a large dirty laundry bin which kept getting fuller

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

loved the pool gym and that it had a laundry facility

on site laundry

the guest laundry was not working and was the case for the entire 4 days we were there

the wifi was very weak and kept going in and out of service.

few small things like forgetting our room cleaning or overcharging for laundry which we haven t received back

room service was accommodating and friendly

close to all the attractions and there s a plus casino right across the street from the hotel

charge for pet fee and valet

were a big group of kids trying to sell candy in the lobby, drinks at the bar way over priced, and the dirty

i do believe it had been washed/laundry but it needed to be thrown away

room was near laundry room, ice room and sitting area for our floor

the staff was great. the room was nice and clean. on site laundry wss nice

i think the hotel needs to pay more attention is, the room smelled fried food, i didn t use the kitchen but

it was quite. there wasnt 2 tvs in the suite, one for the kids and one for the adults

laundry was not available.

was no workout room there was no washer and dry to do laundry

bed very comfortable free laundry was wonderful excellent location

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

room service was terrible

no laundry soap but the book guide said is on front desk

the rooms had easy access and the laundry was nice and clean

laundry didn t wash our clothes correctly

guest laundry was clean and everything worked great

the description is wrong about free wifi, wifi is actually for hilton honors account holders, the wifi landing

needs laundry. no breakfast when we were there.

kept having to reload the wifi

was perfect, staff was amazing, pool was awesome, just everything was great

one of them even gave a kids a stuffed teddy bear (they felt so special)

wifi is $15 (unless the guest is a member of the bonvoy program

very handy to have use of the free laundry facilities which were very good

free laundry ad laundry supplies were really

there's complimentary guest laundry (washer and dryer) which is highly appreciated

laundry facilities were excellent

free laundry on site with detergent provided, great location, very clean, great

there should be a laundry

no secure parking lot/cameras on it, no laundry machines to do your own laundry

laundry facilities to use on the property would have been good.

not clean personnel not smiling not ready to serve or help no laundry

would have loved a laundry area on site.

construction, smell at entry, filthy laundry room, old furniture

complimentary laundry (on 3 different floors)

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

the hotel had awesome themed rooms and events for the kids and families

location walking distance to french quarter, trolley, convention center, restaurants, casino (if that's your

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

the laundry facility was convenient and nice

about deposit n no breakfast

fridge, no free breakfast, non refundable per deposit if it's non refundable just call it a

shower. bar tender girl

the laundry service is expensive

half of our laundry wasn t returned until i had to go and count the items that had been returned and realised

some of the cafe staff were quite terse. the laundry service provided is expensive.

mechanical noise in the 'wall' (a/c system--sort of sounded like laundry was in the wash), but it was the kind

small but nice gym

there was no laundry facility to wash his backpack or clothes that it spilled on

no laundry - either self serve or laundry service. no microwave.

not enough lounge chairs by the pool and the pillows weren t comfortable

me, due to the location i wouldn't have brought my young children here but since my kids are adults it was

no tv or wifi

ac wasn t working, the room was too hot, couldn t open a window, no laundry service

didnt have laundry facility, laundry service or anything close by to do laundry

no guest laundry

bed was very uncomfortable, and no place to do laundry

pet friendly

excellent location large rooms kitchenette laundry

great to have a laundry room and we enjoyed hotel breakfast on sunday

room were so large and spacious, it was great to have separate bathrooms and laundry facilities right there in

got to do a little laundry ;) staff was amazing

great location. spacious rooms. beautiful courtyard. quiet and peaceful. laundry facilities.

valet manager to check personal to bar staff, clean and quiet rooms all in a great location

liked the decor, the gym address was very nice, the pool was spectacular, and i appreciated that there was an

lots of amenities: gym, pool, spacious & comfortable rooms

the hotel employee allowed a very early check in

the bar was nice.

like the self laundry service with free detergent and dryer sheets

laundry room under renovation

it was around the corner from the elevators, next to the vending machine/ice machine and the laundry room

& my girlfriend had severe respiratory allergic reaction to cleaning products used in the room or laundry

room was near the staff laundry room

hotel does not have a microwave or laundry room, the ice machine on the floor was broken, and parking is expensive

serve breakfast due to covid 19 they don't put blankets in the room due to covid 19 and that the laundry personnel

they need to use better laundry soap sheets and towels we re hard terrible. ppl w as c

hotel accommodated early check in

we traveled with our college kids and we were able to all be on the same floor, which was great