but they do have a laundry service if you're desperate

the staff were all helpful and the food in the buffet restaurant and by the pool was excellent

wifi at times could have been stronger at times but for the most part it was not much of an issue

that wifi had limited access and i didn't stay long enough it was a great hotel experience

was so nice 2 pools unlimited food and drinks all day long pancakes and waffles for breakfast events at night

laundry room available for small fee

i had a particular problem accessing wifi from my phone, but the staff tried hard throughout our stay to find

this can seem scary since you've got to slow way down next to speeding cars to get into the parking

wifi was also very weak in the room

comfort and privacy of home, while being in a completely different country with a beautiful pool, garden and

adults only and family

e family pool has a pool side restaurants which is great for the kids, 2 evening restaurants, 1 buffet restaurant

beach, pools lovely

breakfast, the guys at the pool/evening bar, the entertainment team & the beautiful lady at the spa who did my

wifi only available in lobby

wifi down for my last three days

nice pool

the site is really beautiful and well kept with loads of plants and flowers and the pool is lovely

wifi was a little slow and not stable in the cottage, but then again it is a tropical island

staff friendliness and helpfulness, the funicular, the fresh water pool, room ceiling fans, acceptance of credit

food and drink a little expensive but the irish breakfast hit the spot.

the gym was a leftover space that was dark and smelt damp, they seemed to have only one of each piece

the rooms themselves were clean and beautifully decorated ,and the breakfast was fantastic

some parts of the room just needed some tlc (kitchenette, air con)

the resort s shop, gym, and spa were not open, massages could not be arranged, and despite being advertised

the breakfast options were a little restricted

running out of towels at the pool

room service app did not work at any time

breakfast was very good

a stunning ad, our butler chester with very attentioned service, gave a ready to go room service breakfast at

tv was not working but this did not affect our stay as we had ipad and the wifi was good and we didn't spend

great breakfast, great pool and sun loungers

we also had a very good breakfast one morning

the salt water pool was a hit with our daughter and overlooked the beautiful bay

enthusiastic proprietor, amazing views, nice room, tasty breakfast at their restaurant.

laundry service and the internet very weak.

the gym and the spa were fabulous

breakfast is free and comes with the price of the room

this was partially corrected when i asked a server if i would be better off going to the bar myself, explaining

the gym and the spa were fabulous

my room was, in fact, a spacious studio apartment with a stove, full fridge and a kitchen sink with a full

go to sister hotel next door for it tho ,pool deepest part is 3 feet 6 inches which is good for kids and adults

it was very embarrasing that no soap or gel was available for showering

to the action, less touristy and easier for local friends to pop in and out as there is plenty of parking

i ordered a meal at the hotel at 4:30 at 5:30 when i complained to the front desk they called the kitchen who

next to road through town, swimming pool and bar are right next to main road, balcony look out onto road,but

there were also no special benefits given to us as long stay customers (free laundry or free inclusive days

there's also a 24hr gym facility and laundry room too

laundry price

breakfast buffet with something for everyone to enjoy

the wifi in the room wasnt fast ans signal kept dropping.

no laundry service

pool view room, breakfasts good variety, plenty of sun beds round pool, nice bar and seating area, staff amazing

location, very clean. lots of facilities in room. good wifi

was horrible with all the locals- loud music,kids running around our chairs throwing sand

the free wifi .

the condo is spacious and kitchen well equipped

room good with all the facilities you'd expect - limited car parking though

eat fish roti) and had supper there one evening

only minor complaint was that the gym was closed

wifi sometimes weak in some zones.

we had a load of laundry and they did it for free

seemed under staffed, waiting time for buffet breakfast, some services not available, over priced laundry service

some wifi issues, however there was a big conference on so this may have been why

room service every day, seemed under staffed, waiting time for buffet breakfast, some services not

wifi could be more accessible in cabins

laundry service is not good. do not have experience with quality items.

the jacuzzi was good the bar was great the rooms were clean i have absolutely no complaints

i paid nearly $500 for a suite with kitchen here

it's effectively a small 1bd apartment, with a spacious and well equipped kitchen which allows us to cook meals

great location, good parking, nice beach, decent wifi

directly in contact with are: sunniva,knishnal,cleta,candi,drucilla, francois,ezekiel and the shuttle drivers

extras access to beach activities for free kids had a blast property offers free shuttle to beach breakfast was

the big problem for me is that they have very loud music playing by the pool bar until late hours making it hard

bar shuts very early

a nearby bar behind the hotel is a bit noisy at weekends

a fully equipped kitchen, full laundry room with washer and dryer

stunning beach & beachfront room was wonderful - fantastic for kids

great to travel with kids, spacaious accomodations, very cute playground on the compound that we took our

early closures of bar and restaurants.

conveniently located near the beach,golf, and rodney bay

at their services and attention to detail, but unfortunately their counterparts who were part of room service

couldn t get bottled water anywhere other than room service, none at the reception or cafe and none at the

loved the many pools and variety options of restaurants

staff was very friendly, food was good no matter breakfast or dinner, great gym, and plenty big

the room service was great for the nights spent indoors

we used the laundry service and they lost half of our items

the adults side is not worth the extra funds, doesn t seem like a adult side at

you could not go to get breakfast in your swim and cover up and then go to the pool they would refuse me entry

we loved the different pool locations too

food on the whole was excellent. the buffet was plentiful. compliments to all the kitchen staff.

we loved the private pool and you have a big sun bed with that

only thing we would have liked was a microwave in our room for our room service food and leftovers from our

invoice is itemised but each line has the same description so almost impossible to check room service breakfast

pretty much anywhere on the property was spectacular - from our balcony, while dining, at the pool, in the

good room service

been there for 8 times i liked everything, some of the staff in the spa were not very helpful on the front desk

the 2 times i checked, there were none, but we were able to pick up from the laundry area on our way to beach

pantry kitchen equipment ist really basically but i learned how to cook eggs in microwave oven

got the cashew suite and loved hammock on the balcony, the view and of course the infinity pool

travelers should know that breakfast is included, lunch is available for purchase, but no dinner is served on

i need a refund when i had to leave with my kids. unlivable conditions

honesty bar is a nice touch at the lovely refreshing pool

food was great, staff was super helpful, the sunset from the infinity pool was magnificent

the pool area is the best with the view of the piti piton

the spa was really nice and relaxing

and dinner reservations at other resorts (jade mountain and sugar beach) the complimentary breakfast was one of

at the beach bar get little grumpy if you have all inclusive and order too many times a day, it's not possible

staff at the beach bar can get tired if you order too much

the pool and the whole room was perfect

finally, understand that if you book the sanctuary rooms you will have no pool and there is no pool on site

only thing i would have wanted was a floating breakfast to dine in the pool

in the town centre, wide room, wifi

strong wifi signal

we booked this one as we thought (wrongly) we would want to be central with the kids

ocean view room was spacious and mostly quiet with good beds and very good wifi

the wifi was very inconsistent which was a huge inconvenience.but the staff was really nice

restaurant and bar are expensive

we had a gorgeous villa with a private plunge pool that had views of the pitons and the caribbean

massage at spa was wonderful

high taxi costs (compounded by limited shuttle times to / from sugar beach area)

didn t like that the breakfast included in the price was limited to certain options

room service was excellent as i wasn t feeling well enough to go to dinner one night

there still was daily shuttle transport to a nearby beach at the base of petit piton

in the restaurant was good but is way overpriced doesn't cater for kids

more hooks in bathroom and no bar snacks

should be couples/teenage kids, not suitable for small children

peloton bikes in the gym were unusable due to inability to log on to software

everything from the lighting, to the beachfront access to the heated pool was beautiful

room service has room for improvement and the variety on the menu at the restaurants could be

wifi

also, wifi was shoddy in some places, in our room worked only in some