been there for 8 times i liked everything, some of the staff in the spa were not very helpful on the front desk

loved the many pools and variety options of restaurants

we ordered room service breakfast (don't bother any other time) and it was great the first time

the breakfast was delicious especially the local foods

the breakfast was great the location good except walking up and down the steps.

plenty of different pools, gym, spa, and other facilities to practice several sports, including a massive 60m

we used the laundry service and they lost half of our items

room service was slow

the room service menu was small

breakfast was fine,

-all the bathrooms by the pools and the beach were always out of toliet paper or clogged up

a fully equipped kitchen, full laundry room with washer and dryer

whole resort is very nice and the apartment we had was clean and very comfortable with a small pool in the front

the food is very over priced for its quality room service - there is a $10 usd delivery charge for room

we loved the plunge pool on the balcony of our villa, which was overlooking the beach

kitchen equipment wasn't adequate for us to prepare dinner

, came with extras access to beach activities for free kids had a blast property offers free shuttle to beach

shuttle bus could be more on schedule

nice breakfast quiet and clean. poor wifi on upper floor but over all good stay

shuttle bus between sister hotels, town and beach

pool friendly staff rooms were decent , came with extras access to beach activities for free kids had a blast

laundry service is not good. do not have experience with quality items.

the hotel gym is small but well equipped and mostly empty so it was a good opportunity to work out a few

some staff not that friendly particularly in the bar but in the main very nice

the location of the swimming pool near to the restaurant, bar and cafe is very convenient

location to the beach, great pool for kids and the food was very good.

seemed under staffed, waiting time for buffet breakfast, some services not available, over priced laundry service

we had a load of laundry and they did it for free

there's lots of parking if you have a rental car

the food was on point, the cocktails at the pool were always lit

it was clean, comfortable and the gym great

property, people, location, wifi, a/c

gym was very small

also really appreciated the in-room galley kitchen

things i would say is the gym is very small with limited equipment and the only weight machine was out of order

only complaint is that the wifi didn't work :( it would randomly disconnect from our devices and when it did

there's also a 24hr gym facility and laundry room too

laundry price

there were also no special benefits given to us as long stay customers (free laundry or free inclusive days

was charged extra for having kids in the room

plenty of pools to choose from and nice hotel restaurant which we had drinks at in the evening (beware the

place staff very friendly with a smile breakfast was superb and hotel close to nightlife and

door to the hotel and you have to walk over the road to the hotel for everything, including the bar as this was

breakfast had excellent choices

we had a lot of fun there, hung out in the warm pool after dark and it was overall a great stay

it was very embarrasing that no soap or gel was available for showering

no laundry service

breakfast was served at the restaurant adjacent to the pool

breakfast was great

restaurant and bar were really nice with great atmosphere

pool view room, breakfasts good variety, plenty of sun beds round pool, nice bar and seating area,

my room was, in fact, a spacious studio apartment with a stove, full fridge and a kitchen sink with a full

laundry service and the internet very weak.

he actually gave me his personal mobile number and he was in constant communication with every kitchen i dined

if i were to add anything would be to possibly add like a shuttle service to a nearby different beach destination

the kids loved the water activities and both the beach and pool were great

beautiful views on all three floors, charming plunge pool

also no wifi in rooms

would be nice if there was a little music by the pool each day

lack of free, reliable wifi connection around the hotel

bar service on the beach was great

wifi reception needs to be extended to more areas and also its speed needs to be boosted up for

laundry room available for small fee

the beach was lovely very quiet idyllic and peaceful always a sun bed available as by the pool

there s also parking, a local mini mart (although you re better off going to massy that s 5 mins by car

a small bar would also be nice to enjoy drinks and snacks while sitting on the beach or near the pool

wifi us working and parking is great too for any size of vehicle

but they do have a laundry service if you're desperate

the room has a view of the pool and ocean

its proximity to the airport and shopping area. fantasic view. i enjoyed the gym.

a tiny little mat next to the bed, non replacement of teas and clean spoons and for some reason room service

at breakfast and the quality of food offerings at all meals

nice pool

employees are very helpful (booking ferry for the bay and taxi) pool and beach very

wifi was a little slow and not stable in the cottage, but then again it is a tropical island

beach, pool, restaurants and bars easily accessible

to access parking, shops and restaurants a short boat ride is required so pack light

there seemed to be enough sun beds both around the pool and on the beach

some parts of the room just needed some tlc (kitchenette, air con)

delicious food at doolittles restaurant on the resort (their whipped potato is delish), pool tables, bar football

the wifi was almost nonexistent

dolittle bar center of attention excellent service varied menu fish of the day good

just want to say the bar manager xenia was absolutely excellent. huge love for her!

the staff were only trying to promote hotel services such as the spa and the restaurants, without actuall

the kitchen worktop in our room wasn't clean when we arrived

the parking needs an update. but it was o.k.

bar service itself was generally quick, and when things ran smoothly, the resort had the potential

parking available in a private spot off of road

it offered a well-equipped kitchen, very comfortable bed, and easy access to the outside areas

our room was very large and comfortable; breakfast was good and plentiful

was very clean, comfortable, and equipped with excellent a/c, a functioning kitchen, excellent wifi and a tv

the wifi worked great the entire time we were there

we loved the private pool and you have a big sun bed with that

only thing we would have liked was a microwave in our room for our room service food and leftovers from our

invoice is itemised but each line has the same description so almost impossible to check room service breakfast

pretty much anywhere on the property was spectacular - from our balcony, while dining, at the pool, in the

good room service

the 2 times i checked, there were none, but we were able to pick up from the laundry area on our way to beach

pantry kitchen equipment ist really basically but i learned how to cook eggs in microwave oven

got the cashew suite and loved hammock on the balcony, the view and of course the infinity pool

travelers should know that breakfast is included, lunch is available for purchase, but no dinner is served on

i need a refund when i had to leave with my kids. unlivable conditions

honesty bar is a nice touch at the lovely refreshing pool

food was great, staff was super helpful, the sunset from the infinity pool was magnificent

the pool area is the best with the view of the piti piton

the spa was really nice and relaxing

and dinner reservations at other resorts (jade mountain and sugar beach) the complimentary breakfast was one of

at the beach bar get little grumpy if you have all inclusive and order too many times a day, it's not possible

staff at the beach bar can get tired if you order too much

the pool and the whole room was perfect

finally, understand that if you book the sanctuary rooms you will have no pool and there is no pool on site

only thing i would have wanted was a floating breakfast to dine in the pool

in the town centre, wide room, wifi

strong wifi signal

we booked this one as we thought (wrongly) we would want to be central with the kids

ocean view room was spacious and mostly quiet with good beds and very good wifi

the wifi was very inconsistent which was a huge inconvenience.but the staff was really nice

restaurant and bar are expensive

we had a gorgeous villa with a private plunge pool that had views of the pitons and the caribbean

massage at spa was wonderful

high taxi costs (compounded by limited shuttle times to / from sugar beach area)

didn t like that the breakfast included in the price was limited to certain options

room service was excellent as i wasn t feeling well enough to go to dinner one night

there still was daily shuttle transport to a nearby beach at the base of petit piton

in the restaurant was good but is way overpriced doesn't cater for kids

more hooks in bathroom and no bar snacks

should be couples/teenage kids, not suitable for small children

peloton bikes in the gym were unusable due to inability to log on to software

everything from the lighting, to the beachfront access to the heated pool was beautiful

room service has room for improvement and the variety on the menu at the restaurants could be

wifi

also, wifi was shoddy in some places, in our room worked only in some