the problem is, if you don't have data or wifi, you don't receive those messages

room, and in contrast to what is listed in the facilities, there is no shared kitchen - a bar is inside the

the free wifi was not working all the time

laundry service was great

wifi not great.

is very little to the hotel apart from the bedrooms - no bar or communal area to sit in on wet days, like we

we upgraded to a suite with fireplace which was truly charming, a few pictures on the walls would have made

for the same price you get in a bar fresh orange juice and better quality breakfast

noisy laundry truck deliveries at 6-7am right below our window

bed was comfortable, room fine, my only quibble would be the unreliable wifi, but to be honest, that wasn t

late check out great

wifi didn't work in our room 303

would have appreciated a bar in the hotel where we could have had a pre-dinner drink or cup of coffee

bar prices are reasonable for such a quality establishment

incredibly beautiful, amazing pool, relaxed but attentive service

the hotel has a superb swimming pool with lifeguard and separate bar area

building balcony overlooking the plains room-simple and historic courtyard with the fountain late check out by

no room service

quiet place, excellent relaxation, very nice lady of the house, delicious homemade food, good parking at the

may need to upgrade pool beds, add few more

the swimming pool was large, great for families

beautiful swimming pool and attractive interior that matches the old hacienda

comfortable, with a nice swimming pool and beautiful garden

delicious breakfast

friendly staff and spacious rooms, parking

it s very pet friendly and parking is on site free of charge

cool rooms & beautiful pool

breakfast was delicious and the hosts delightful

if there was a pool for my son would of definitely stayed longer

was not possible to connect to the only wifi reachable from the room because nobody know the password

was on new year's eve and i booked the hotel, because it showed that it had a restaurant and bar

wifi connection to the internet was intermittent

lots of safe parking around the hotel

excellent beds, clean rooms, the pool was refreshingly cool, staff provided outstanding service

lovely location with a great pool and grounds and we were helpfully granted a late check out.

only (secondary) complaint: the size of the room was small for a family of 4 (kids aged 6 and 8)

excellent breakfast and a lot to choose from. pleasant atmosphere and attractive dining room.

unfortunately wifi was very slow.

the wifi was good

although there was a kitchen in the room, there was no cutlery, coffee maker, pots, dishes, etc.

is not simply a family room but a small apartment (2 rooms) with plenty of space for us and the kids

2 joined rooms - so kids could slip while we were looking tv

the indoor pool and gym were a nice bonus

i was really happy to have access to a gym and a swimming pool

pool not open till 11am hotel far from main attractions in city (approx 1hr bus journey)

gym was usefull

despite its four-star rating, the hotel lacks in-room beverage facilities and room service, requiring guests

really stood out was the attention to detail from the thoughtful amenities to the delicious breakfast served

service available at every moment, breakfast was particularly cute and delicious

i requested an iron to press my shirt (as the hotel did not offer laundry services), but i was informed that

food was fine and worked for kids too and kitchen was open while other restaurants closed

was a shame that all facilities including pool, restaurant, bar and room service was not available due to covid

very clean & spacious

we paid extra for parking and pool towels

15 minutes by car to the airport, easy parking, nice and disponible staff, wifi working, comfortable bed, clean

were no kids portion options on the dinner menu

area although we did find out that there is a mcdonald's in walking distance if you arrive with kids

the room service was poor.noone picked several calls i placed

liked staying there wifi was actually free (says this guy) and you can hook up to 3

the wifi was also quite slow

- a little bit limited breakfast

very friendly and helpful staff, dinner and breakfast were excellent so no need to leave the

good hotel near the airport, nice lobby, bar and restaurant open until 23:00

speaking i was quite happy with all service, dinner and breakfast on site was quite good also good value for

loved the 24 hour bar and restaurant.

the facilities are excellent and the pool very welcoming after a hot day

smart tv and gym

parking free wifi close to bus stop taking you into centre of seville nice bar opposite where you can get coffee

parking free wifi close to bus stop taking you into centre of seville nice bar opposite where you can get coffee

wifi was not working, no solution until our leave

very nice continental breakfast, with freshly squeezed orange juice and freshly made coffee bedroom very

breakfast was understaffed hence too slow

breakfast was very good (you can choose type of bread/baguette and local hams, somet sweet pastry,

the breakfast was plentiful and there was a varied choice

it has a bar adjacent that is also where breakfast is provided

maintenance and laundry area noisy before 8 am

restaurant was not open so only room service available - this was delivered through a gate without any personal

junior suite with parking is excellent keeping the sun of the car and appearance of the resort it self

huge room. luxurious. cheap room service.

personal parking reminds me of home

the complimentary use of the laundry room is an added bonus

24 hr gym, free laundry on site, shop with some basic amenities, gas station next door

more washers and dryers in the laundry room. cold medicine in the pantry.

- pool - clean and spacious room - parking good value for price - gym - free laundry and dry clothes room minuses

nice rooms, good breakfast. free laundry in the basement came in handy.

fabric softener/laundry detergent on the sheets had such a strong smell i could hardly breathe

i didn t check it beforehand, so it s kinda my bad, but this place is pet-friendly

we actually wished we could stayed longer in seville and would have stayed here and enjoyed the pool, etc

noise from construction site next to the window before 7am. ni wifi password provided

could have done with a bar in the hotel

room smelled like smoke and with that the bed laundry

no kettle in room but we bought coffee from bar in

near to a few tapas bars and ten minutes walk to santa justa station

- spacious room - breakfast ok - friendly staff - many accessible restaurants around - good wifi

bar and restaurants near the hotel, very good food

to speak english with colleagues sometimes laundry service is bit expensive lack of toothpaste and toothbrush

cost of laundry

early check in great location pleasant decor in lobby

lots of children around the pool. the gym was disappointing.

room service was an issue . rest everything at the hotel was excellent

the bathroom lacked a rack for laundry

doing laundry was extremely expensive; it cost me 52 for my laundry, 2) wifi wasn t that reliable; i

a laundry mat walking distance

very good laundry service

if you are sensitive to the smell of laundry detergent or scented floor cleaners you will be uncomfortable in

and playground in adjacent shopping centre - 21 to wash and dry (no ironing) a 7kg bag of laundry (handy when

laundry service was great at 20euro per bag

room very clean, large flat screen tv and small mini bar fridge was useful

really a negative more of a suggestion wider variety of room service in terms of food

the breakfast was very good; thoughtfully made and fresh

to pay for any drinks from the bar at reception, especially after a coach of people came in

opening hours restaurant / bar ( closing 11 pm )

reached seville early in the morning

few things - bedding wasn t comfortable, wifi very slow (ended up using mobile connection all the time), view

my daughter and husband were disappointed with their room as they had no wifi and were told there were no other

i had my laundry done while i was staying

i was surprised how quick the laundry service was and i was very appreciative

the laundry services are deceiving on the booking

a bit damp in rooms emailed ahead to ask for late check out and to group 2 bookings, no response no info on

small pool great for dipping

i also liked the fact that they had a tea set in the room and obviously the free wifi,

staff friendly cllean room cleaned every day change of towels every day speak english wifi good breakfast good

room, clean and fresh sheets, nice reception area, good wifi, tiny pool on the roof with a nice

the bed was too soft and there is no bar or room service.

just managed after great difficulty to park a vw golf

the laundry service was efficient and solved a problem

used the laundry service which was supposed to redeliver our clothes within the day

people work in the hotel. always friendly and smile. spa. the gym. food.

i would have just liked a pool side bar but space is limited

altough we don't use it, there is a swimming pool on the terrace

walking from the city center, it has a supermarket nearby (2 mins walking) and a self-service laundry center at

the pool is very pleasant but there should be more control because of covid, kids running around like crazy,

location of the hotel and swimming pool.

wifi was niet altijd optimaal.

clean rooms, the breakfast buffet is really good, room service is available.

pool a little chilly but needed in the hot weather

small refreshing pool

you had to wait too much time to be served in the bar !

we liked the swimming pool and helpful front desk staff upon our arrival

breakfast was sheer delight with a great variety of both savoury and sweet delicacies and plenty of

each day; while fresh towels were nice for us, it contradicted the hotel's policy of minimising laundry and thus

no room service, only food delivery.

the bar closed at midnight

restaurant but no lunch or dinner options,only room service

amazing room, super clean and tidy, good wifi, helpful staff, good location

the pool might be small but it's ideal after a long day walking around the city in the heat to cool off

sweets, night room service, air conditioner, everything is new and clean

great value for money, good location, great pool, coffee making facilities

the room service is to die for and so worth it

the swimming pool is really a small kids pool, so its bit misleading

area is quiet and you have supermarkets, laundry, pharmacies blocks away

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

no room service b

gym is also basic (no lifting equipment, only 3 machines)

gym was very poor, just some dumbells and 3 treadmills/bikes

laundry service! is very important

expensive laundry service. 66 for small amount of washing.

staff great, especially helpful for laundry service

there are also plenty of restaurants around, grocery stores and even a coin laundry

gym

staff less than welcoming. having laundry done would have cost a fortune.

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

if you need to, there s a laundry mat just across the road

i would not rate this hotel necessarily pet friendly

location pool 5th floor balcony

wifi was not the best, but i did not mind

others so i expected less, but the room was gorgeous and spacious, with a big bathroom and great wifi (and a

clean quite room, big wardrobe, large bathroom, small fridge, air conditioning, safe, free wifi, good buffet

hotel was super clean and early check in was a bonus

the wifi is available as part of the package

they were able to provide same day turn around on laundry (although expensive) it was really nicely washed,

a male staff had ripped off 30 euros and 60 cents with small package of laundry service !!!!!

the wifi is great, the central atrium is bright and airy with a comfy lounge reading area and

wifi only available in public area

wifi intermittent

we loved the romantic four-poster and pool-sized bath too

the interior design, spacious rooms and helpful staff. the rosalito tapas bar was excellent .

room, friendly staff, beautiful decor, great shower and spa bath, good variety for

breakfast was excellent, staff could not have been better.

refused a table at the bar one evening

were no laundry services, there was no room service

there is not a hot tub on the terrace, there is a spa bath behind the bed

the heating was too warm (in december) and the neighbours were too noisy (families with kids)

pool bar could have opened a bit earlier, {5pm} but maybe it was because it was september.

also there was a tv in the room however you could not connect it to the wifi and therefore couldn t connect

a little surprised there was no capacity for tea & coffees in our room and ended up having to pay room service

rooftop area and plunge pool is great but they need some umbrellas up there as the afternoon sun was

plunge pool could have been bigger, sadly that was the only thing that let them down

these two felt like school kids who have decided to play together

a couple of occasions the room service was inconsistent-glasses and dressing gowns not replaced

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

with a few glass of cava and the rooftop terrace was a great place to relax and cool down in the pool

we didn t use the pool as it was early december but the pool and terrace looked lovely

meanwhile, room service was comparatively inexpensive which is unique to this hotel

staff were really friendly and helpful, room was very comfortable, plenty of space, early check in and late

access to fresh lemon or orange infused water all day available (close to reception, downstairs bar)

room: our kids needed to sleep on kind of a couch where you get two lying surfaces on a metal structure

sometimes the wifi didn t work

bit further from the centre than we realised but kids walked in and out every day - enjoyable walk and taxi to

rooms are all faced to the hotel garden where all the dinner tables are and is impossible for the kids to sleep

asked for a quiet room and i got a dark small noisy room next to the laundry maid workplace on the first floor

i assumed it because i had an early check in and booked it as the lowest

could hear all the noise from the hallway, including kids screaming and running through the hallway and late

wifi signal was very weak

wifi is poor in our room

the rooftop pool and gym was just perfect, so was the food

(the swimming pool is not open on novermber maybe seasonal

the room service was great too

loved the room and the rooftop pool

highly recommend the cocktails at the rooftop bar they are unreal

, could maybe have done with a fridge in the room, but there was cold drinks in the honesty bar in the dining

a small honesty bar at reasonable prices was a nice touch

macarena on reception was very friendly and helpful, and worked out a late check out for me at no extra cost

lovely to have an honesty bar and access to roof terrace

of tea in lounge after breakfast till late cookies and fruit were also available while the mini bar was also

the laundry service, quick and reasonably priced

good laundry service and well priced (only time we used this inhouse

didn't try the breakfast but at €7 it looked to be good value

excellent air con good strength free wifi

wifi didn't work properly. average breakfast.

on arrival we were given a map, recomendations and free wifi access

the breakfast was very good with a variety of continental and cooked food available as well as plenty

for instance, they delayed return of our laundry clothes so much, and kept making false promises, that eventually

great staff, good location, amazing pool, wonderful delicious breakfast, comfy large bed and a fab shower too

it has a lovely pool and pool bar area it about 25 mins to walk into the main town but only 7 euros in at taxi

very attentive staff. lovely decor and fast wifi.

our stay, we had a school of american kids come to the hotel, which ruined one of our pool days as they were

suitable for the damilies with littlee kids

rooftop terrass with a small pool, just enough to cool off

wifi isn't very good

we had an expresso/coffee machine in the room but there is room service available too

they have small gym facilities if you want to workout

free laundry service & concierge service. receptionists are very helpful and kind.

wish they had laundry facilities but they were very helpful in helping me find a laundrette close

everything is designer in the room (especially bathroom) and i even had a little kitchen facility

and helpful front desk staff, modern room, good room service, nice shower, handy little

room was very clean, comfy bed and great shower with good basic kitchen utensils and coffee machine

and that was an awesome location, except there were workers working outside, which caused my wifi inside the

the room service could be a bit better ( i had to ask for clean towels even though the old ones were on

wifi was very patchy

the room service was very good

maybe the slow wifi but on the whole i recommend it

lots of restaurants and other services (laundry, market, etc) in this neighborhood

the location of the property because it was a walking distance to all seville landmarks, fast wifi connection

description of facilities didn't match the reality (coffee machine and minibar were missing) wifi was very slow

the 'order in' room service option worked well , was good quality and well priced

comfy bed and good wifi

the washer/laundry facility was broken while we were there.

were in the second floor and wifi worked very slowly or not at all

we had wifi access but not in our 2nd floor bedroom.

beautiful quiet hotel, great value for money, helpful staff and good wifi.

could not get wifi the whole we stayed there

laundry costs were expensive

safe, laundry service and plenty of toiletries

hotel was very near a laundry where we could do a full load for less than $10 or 10

the kids liked it, but probably wouldn't appeal to everyone

our kids twin room was bigger with windows and was the same price

the business, meanwhile, benefits from a reduced laundry bill

let us leave our bags in hotel for late check out

wifi fast and stable

really disappointing and cool welcome - minimal interaction with staff, no map or wifi proactively offered

glazed windows let a lot of outside noise in, wifi was very slow and patchy, cutting out constantly, initial

laundry service was cheap and efficient

breakfast was excellent and laundry service was helpful

no iron facilities in rooms,expensive to send to laundry for ironing

staff was very friendly and the laundry service was excellent.

no laundry service on sunday.

they had childrens entertainment classes which the kids loved

the place is just great for kids unfortunately my 2 year old son broke his arm :-( fell from 3 step on the

definitely recommend to anyone looking to get pool time but also visit the city

was well maintained, children loved the pool, overall very happy with the stay, surely will come again

nice property, wifi link all over the hotel, very comfortable beds, and very nice and fun area for young

the bonus was a lavanderia( washer/dryer ) across the hotel where we could conveniently do our laundry

bonus is laundry is literally right across if you need to do it

lots of food around this area and there is even a laundry place opposite the hotel

laundry across the street along with easy dining

nice staff,good restaurant,convenient and fast laundry service

lack of restaurant room service

kettle was not supplied (as agreed beforehand), kitchen staff were very helpful in filling our flask with hot

tried to use the online room service portal and it didn t work

bottle opener in room for use with contents in mini bar

perhaps food to be availabel at the bar in evening

i asked for an emergency laundry service and they duly provided it

he solved our issue on laundry later on, but for a tremendous price

the staff was not very accommodating and we were charged 80 for basically a load of laundry

some sort of delivery or laundry

laundry service was quick and efficient

was on the main floor, completely at the back end of the indoor patio, right across from their laundry room

leaky courtyard tarpaulin during storm, no bottled water provided, laundry very expensive, room door and windows

wifi doesn't have great coverage

location is great being on a square full of bars & restaurants

good and reliable wifi internet access the hotel sat off a square with lots of bars and cafes surrounding

the hotel has to be more specific about the laundry price

location. rooms were excellent. breakfast was very nice. staff was great. laundry was awesome

the cost for laundry was a bit steep

com saying 5kg s of laundry was 20 , but when i paid for the service it was 37

cleanliness laundry service perfect location rooftop terrace quiet and peaceful

laundry service was rather expensive and some of the staff were apparently not interested in

asked for a late check out and no problem

no tea & coffee in the room or room service available

the wifi didn't work well.

the kids were looking forward to the pool which wasn t open

we were granted late check out upon request

bed or bowl offered even though hotel is pet friendly

pet friendly (some hotels i saw u need to request, this was guaranteed which we fb was a deal

to check-out, unbeatable location, vallet parking, memorable breakfast, and amazing plunge pool with views of

night room service was pretty bad, however they didn t charge us and offered a dinner at their

staff, no room service before 12

limited gym

look the espresso martini at the hotel roof bar wasn't the best i've ever had, but fear not there is an excellent

the breakfast was excellent

big room large enough to accommodate us all (3 kids & 2 adults) & kids enjoyed sleeping in the bunk beds

the bunk beds were too high for a 3 and 6 year old so not a good option for very small kids

wifi was great and the room very comfy

wifi on 2nd floor was a problem for most of our stay

little - our only minor disappointment was that the hotel s laundry service was not taking clothes to wash

as all of the things it might be thought to have lacked (breakfast etc) were very clearly signposted

lovely outside gym on the roof with a view of the

lastly, the wifi internet is so slow it's next to useless

no breakfast

breakfast was good, wifi never had better

location of the hotel is excellent you have restaurants and bars right on the door step

you needed, the breakfast was well worth the extra and we also made use of the roof top bar fantastic

central position.underground parking for guests. rooftop bar with a good view of the mushroom.

wifi was fine

i would have liked if they would have been a laundry facility for yes but there was a laundromat about a 5

( collection of laundry

sometimes you could hear the reception phone ringing and you had to pay for the pool towels

they were pet friendly

relaxing roof space and refreshing little pool

overall did not feel welcomed by the staff and laundry service was absolutely not worth it and too expensive

there is no iron provided in the room, instead a charged laundry service is available which was disappointing

they also attempted to overcharge us for their laundry services

would have been good to have an iron or steamer in the room although they did offer laundry/ironing service at

the rooftop pool was perfect after walking around all day, especially on the hotter days

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

the courtyard also serves as a bar during the day and in the evening

great breakfast and service and comfortable bed and room service.

on our departure day, we were given a little bag with a bottle of water and a cereal bar each to have on the

we had a nice touch from the reception when leaving - protein bar with water to go

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

breakfast was so delicious

they provided free breakfast and the front office staff rocio was fantastic

great location, helpful staff, very good continental breakfast

extra's when having breakfast cost quite some money (eggs, cheese, etc

also i wish that the gym would be a bit better equipped

wifi stopped on our last evening

hotel, perfectly located, high quality finishes, and great facilities in the hotel between the gym, and rooftop

good gym facilities

we had a suite and room service never replaced the towels so i had to take them each day from a trolly myself

location. near the shopping center and8 laundry mat.

wifi hopeless, off, on off on , couldn t send emails lift only worked to 1 st floor, then had to

the service is 24 hours. staff is very helpful. wifi was great.

i have extended my stay since i was very comfortable and the wifi worked very

beds had good quality linen and were very comfortable with very good air con and wifi

checked in late, and they gave us a room that was so small, by the laundry room, not as the picture, and with

short walk to cathedral, el monesterio heladeria, laundry, rosina s balcony and alcazar

the laundry services were not available as advertised.

if you want to do laundry we need to go to another building (apartment in front of the hotel) at the top part

like where to do laundry, where to get local sim card,

out to explore the city and came back late evening only to be checking into a room with dirty laundry still

location. no bar or tea in room

the gym was always locked ( morning and evening)

room service food turns up cold and soggy!!

didnt understand how its rated a 4 star hotel, it doesnt seem a 4 star more like a 3 star the room service is

hotel is located in the very heart of sevilla close to amazing tapas bars

a free welcome drink for two in one of the nicest bars in sevilla, just by the cathedral

free drink, but would have been our preference to just get a glass of wine or beer from the hotel bar rather

pet friendly is often not possible at higher end stays so it was nice that my fur child was

and room service