excellent beds, clean rooms, the pool was refreshingly cool, staff provided outstanding service

is cold bottled water available, but the kitchen is only open for breakfast and dinner (10:00

hotel has an easy to access from the highway and free parking so it was very convenient

ample parking right outside and precious views

excellent dinner and breakfast

maintenance and laundry area noisy before 8 am

rooms are big, the room service is amazing and costs like a regular restaurant

junior suite with parking is excellent keeping the sun of the car and appearance of the resort it self

24/7 reception. and they speak english. private parking for each room. wifi worked fine.

the wifi connection is mostly unusable.

if there was a pool for my son would of definitely stayed longer

was not possible to connect to the only wifi reachable from the room because nobody know the password

was on new year's eve and i booked the hotel, because it showed that it had a restaurant and bar

wifi connection to the internet was intermittent

chairs making the living room basically unusable as there is no way to sit there while the kids are asleep

has really nice pool in floor 2 and a gym also

no gym acces and quality of breakfast could be better for the price paid.

fitness gym was really small, there was only one bench and it was broken

despite its four-star rating, the hotel lacks in-room beverage facilities and room service, requiring guests

it's off and you are hot the shower is old and poor the coffee at breakfast is terrible and the bar behind the

staff friendly helpful underground parking very good for motorbike clean facilities recommended

easy parking, location and the room blindings

i appreciate a free underground parking

free parking and very good ac

there were no bottle of water available in the room, laundry is relatively expensive

bar snack food was lovely and great value

room had insect infestation in bathroom 2) waiter changed me double for a bottle of water (room service) 3) all

excellent hotel, with a good breakfast buffet, a nice swimming pool and a good location

bar and restaurant staff too, nothing is too much trouble

parking free wifi close to bus stop taking you into centre of seville nice bar opposite where you can get coffee

there s even a small pool, perfect for refreshing after a long day

the beds are comfortable. the gym is fairly well equipped and clean.

gym was convenient with the drinking water tank

tasty breakfast, clean and comfortable rooms, ability to use the pool (in the summer) and the gym

our room was ready for early check in and he helped us find a kettle to use during our stay

it would be nice if the room is equipped with dinner table and kitchen

a visit to the same location during the week found the kitchen closed for servicing

kitchen in the room but no cutlery, pans - anything

is not simply a family room but a small apartment (2 rooms) with plenty of space for us and the kids

area to the rear with sunbeds and a pool which we used and the room was very pleasant with good wifi

is nothing i did not like ,i was so relaxed in this hotel ,garden room,pool,so clean would recommend with out

helpful and kind, the equipment was good, the bed very comfortable and the tv with iptv so the kids were very

was too much noise in the hotel, school kids from different countries

great pool, loved it

i requested an iron to press my shirt (as the hotel did not offer laundry services), but i was informed that

great hotel pool area fantastic food was excellent

a good size swimming pool too

room service was a plus

it was huge and the spa bath was brilliant

noise of the swimming pool when it s being cleaned in the evening, between 7 and 9 was a bit annoying

beautiful hotel and pet friendly

nice spacious room overlooking the pool (from 3 floors up) with a bar and restaurant

it is pet friendly hotel

and i did not know if it is too cold in october to swim in as i did not get to see where the pool was but the

and terrace open june to september only so nowhere to sit outside, sauna/steam room broken, room service only

friendly helpful staff, excellent breakfast. nice gym, good wifi. easy parking.

price was a bit high and pool is only open during certain parts of the year.

nice swimming pool is

comfort, super fast wifi, value for money.

we were told irons were no longer available and that we could use the laundry service

laundry service very expensive, no facility to hand washing on balcony

on the third day of my stay, the hotel staff took my pyjamas along with the bed linens to the laundry

a bit far from the city center and expensive laundry service

however it seemed like the maintenance staff had misunderstood my request and charged me for laundry 80 euros

loved the 24 hour bar and restaurant.

decent buffet breakfast, and close to central seville

on reception helped to plan our next day using a map provided by the hotel the cold beer at the bar was one of

beds were super comfy, restaurant food was excellent and bar prices very good value

very good breakfast

fabric softener/laundry detergent on the sheets had such a strong smell i could hardly breathe

the wifi sometimes crashes swimming pool was a bit small

staff was very nice and helpful - pet friendly - great churros in the cafeteria - very close to the city

bit pricey, especially drinks in bar area are far too expensive

it s quiet and clean quiet small swimming pool

laundry service was great at 20euro per bag

and playground in adjacent shopping centre - 21 to wash and dry (no ironing) a 7kg bag of laundry (handy when

pool and roof terrasse were closed ( not mentioned before we booked) , the novotel is supposed to

room with ac - continental breakfast with everything needed - small but necessary swimming pool when it's 40

rooftop pool and bar as it was so hot

walking from the city center, it has a supermarket nearby (2 mins walking) and a self-service laundry center at

not enough menu choice for room service but what we did eat we enjoyed.

the pool is very pleasant but there should be more control because of covid, kids running around like crazy,

gym area wasn't staffed, the only weights machine was out of order and free weights were limited to

it s a pet allowed hotel, it s not allowed to be with the pet anywhere in the hotel, not even in the

out to explore the city and came back late evening only to be checking into a room with dirty laundry still

the free hotel wifi was fast and reliable

the gym was always locked ( morning and evening)

didnt understand how its rated a 4 star hotel, it doesnt seem a 4 star more like a 3 star the room service is

bathrooms are amazing, wifi was better than other places

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

at check-in was very nice and helpful, room was large and gym was decent

room was very spacious and comfortable and the property has a pool

broken spa bath in bedroom

also the gym, very good stuff

cost of laundry

to speak english with colleagues sometimes laundry service is bit expensive lack of toothpaste and toothbrush

the lobby is huge and very nice ti sit in, the bar had a good wine selection at very reasonable prices, the

nice staff , very good hotel , pool was lovely , we ate hummus pita with stir vegetables it was very delicious

wifi unstable in the room and virtually useless

the laundry services are deceiving on the booking

i had my laundry done while i was staying

i was surprised how quick the laundry service was and i was very appreciative

extra charge for visiting the gym

staff were great, beds super comfy, great for kids, lovely bar area, good

staff were extremely friendly and helpful and the breakfast was delicious!!

we had no breakfast/dinner so i cannot commend on it

the new addition of a pool was a nice surprise

modern hotel had been updated, the rooms incorporating a new walk in waterfall style shower, the bar restaurant

there are lot of little restaurants and tapas bar near the hotel

room smelled like smoke and with that the bed laundry

great value. the lovely little garden and pool area. staff very friendly. excellent wifi

location near to the train station. helpful reception staff. early check in

the hotel is very nice, with a pool ud83dude01 the personnel are very kind and helpful!

rooms and beds, tv, amazing pool, great location - 10 min santa justa station

a laundry mat walking distance

the bathroom lacked a rack for laundry

very good laundry service

if you are sensitive to the smell of laundry detergent or scented floor cleaners you will be uncomfortable in

doing laundry was extremely expensive; it cost me 52 for my laundry, 2) wifi wasn t that reliable; i

laundry service! is very important

expensive laundry service. 66 for small amount of washing.

there are also plenty of restaurants around, grocery stores and even a coin laundry

staff great, especially helpful for laundry service

the rooftop pool was a godsend and plenty of sunbeds and comfy sofa areas in the shade

of furniture and fittings pleasant and helpful staff ease of parking pool was very welcome in 43o heat will

convenient location near to plaza de espana, really great swimming pool on the roof, air conditioning - all the

good location, rooftop pool during summer is great.

having a pool to cool off in during the summer heat was a huge plus

and while the pool was great, the bar being on the ground floor means that in busier periods it might be worth

for instance, they delayed return of our laundry clothes so much, and kept making false promises, that eventually

only 'limited' wifi

slow checkin , some parts of my room falling apart , wifi broke day 2 of my stay and wasent fixed until i left

has a spa onsite

comfort hotel with amazing kitchen

wifi was a bit an issue in our room, air conditioning wasn t the best

wifi is good and strong

lack of restaurant room service

room service didn t start till 7

bar was not open while we were there but that was not a problem

the pool is very clean and nice

the rooftop pool

very very fast wifi

delicious breakfast

the gym had everything we needed for a great workout and taking a swim in the pool on the rooftop with

clean quite room, big wardrobe, large bathroom, small fridge, air conditioning, safe, free wifi, good buffet

hotel was super clean and early check in was a bonus

wifi was not the best, but i did not mind

as i had a subterranean room, wifi didn t work in it, just outside it.

the wifi is available as part of the package

i asked for an emergency laundry service and they duly provided it

he solved our issue on laundry later on, but for a tremendous price

the staff was not very accommodating and we were charged 80 for basically a load of laundry

laundry service was quick and efficient

some sort of delivery or laundry

area is quiet and you have supermarkets, laundry, pharmacies blocks away

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

lack of facilities during the day - nowhere for coffee/drinks between 12-6pm and no room service at that time

the mattress was comfortable and the wifi worked well

pool was very small, the bar facilities right in the reception area almost as an afterthought - not a very

lots of restaurants and other services (laundry, market, etc) in this neighborhood

ordered tuna tartar from room service, although the service was good, the food itself was too salty

we had some issues with the wifi. the room was a little small but worked

it was nice that their quadruple room had bunk beds in, so our kids didn't have to share a sofa bed as often

description of facilities didn't match the reality (coffee machine and minibar were missing) wifi was very slow

if you need to, there s a laundry mat just across the road

staff less than welcoming. having laundry done would have cost a fortune.

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

staff were so nice and even accomodated our request for an early check in and offered unlimited time to leave

mini bar fridge needs to be colder.

used the laundry service which was supposed to redeliver our clothes within the day

the laundry service was efficient and solved a problem

the gym is well equipped with cardio machines, free weights, flat bench and a cable machine

decent spa facilities although the sauna was out of order

restaurant a wee bit high scale and gourmet. room service provided more standard choices

the business, meanwhile, benefits from a reduced laundry bill

wifi in room very weak or non existent . had to go outside the room to get service.

wifi fast and stable

really disappointing and cool welcome - minimal interaction with staff, no map or wifi proactively offered

* the wifi is not very fast

safe, laundry service and plenty of toiletries

laundry costs were expensive

hotel was very near a laundry where we could do a full load for less than $10 or 10

our kids twin room was bigger with windows and was the same price

hospitality, room service, pool, decor

we were granted late check out upon request

bed or bowl offered even though hotel is pet friendly

pet friendly (some hotels i saw u need to request, this was guaranteed which we fb was a deal

bonus is laundry is literally right across if you need to do it

laundry across the street along with easy dining

the bonus was a lavanderia( washer/dryer ) across the hotel where we could conveniently do our laundry

they only provide the laundry service, which i find very disappointing

nice staff,good restaurant,convenient and fast laundry service

linen was smelling bad probably the water used by the laundry to wash the bedsheets was not good the hotel

no iron facilities in rooms,expensive to send to laundry for ironing

laundry service was cheap and efficient

breakfast was excellent and laundry service was helpful

staff was very friendly and the laundry service was excellent.

the laundry is a nice convenience while on a long trip

short walk to cathedral, el monesterio heladeria, laundry, rosina s balcony and alcazar

was that, despite advertising it on several platforms, the hotel does not offer self-service laundry which was

if you want to do laundry we need to go to another building (apartment in front of the hotel) at the top part

the laundry services were not available as advertised.

com saying 5kg s of laundry was 20 , but when i paid for the service it was 37

location, very reasonable laundry service,bountiful breakfast served on the rooftop terrace

the hotel has to be more specific about the laundry price

we used the laundry service for a reasonable cost and clothing was promptly delivered at the end of the day

cleanliness laundry service perfect location rooftop terrace quiet and peaceful

the room service is to die for and so worth it

though smoking was allowed at the roof terrace/pool, there was no ashtray or a bin to throw away the liter

the pool might be small but it's ideal after a long day walking around the city in the heat to cool off

sweets, night room service, air conditioner, everything is new and clean

poor wifi and no towel rails

hotel is located in the very heart of sevilla close to amazing tapas bars

reception area is a bit small and quiet but there is a well stocked bar in it

free drink, but would have been our preference to just get a glass of wine or beer from the hotel bar rather

a free welcome drink for two in one of the nicest bars in sevilla, just by the cathedral

pet friendly is often not possible at higher end stays so it was nice that my fur child was

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

to covid, bar and breakfast room were not being utilised

you want an evening meal i don t think they have a kitchen onsite

for those who come late they will directed to the bar or to take the breakfast in the patio(which is freezing

we had planned on just dropping our bags off but instead were offered coffee, cake and an early check in

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

room was next to the street noisy, wifi was not good

us a coffee late at night veciase the maid had forgotten to leave new coffee in our room and no bar was open

instead, we opted for authentic sevillan breakfast in a bar within a few minutes walking distance, which we

the wifi wasn't working, as well as the safety box

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

t expect wifi in rooms: walls too thick

and there is a swimming pool on the roof, and the view is good

wifi connection was really really poor at least in my room

we spent time at the roof top pool and enjoyed the views up there too

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

lovely bar and roof terrace with pool, a little oasis in the city

staff on the room service line and in the restaurant couldn't speak or understand english.

fabulous breakfast and lovely rooftop pool. and the spa is great, i had an amazing massage.

small spa with massage service with excellent therapist

no gym

the free mini bar well stocked up every day with soft drinks, water and beer/cava was such a lovely touch

didn't know which number to call (for example making a reservation for the restaurant or calling room service,

breakfast room service

gym is tiny and the aircon is not strong enough

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

room smelly no wifi and ac not working

the wifi did not work.

no fridge, no real soundproofing from street noise, heating took a long time to respond, wifi flaky, no lounge

not the end of the world and reception we re happy to allow us to order coffee through room service

little - our only minor disappointment was that the hotel s laundry service was not taking clothes to wash

and the wifi was terrible

love the style of this boutique hotel, the amenities are exceptional on the rooftop with a gym, sunbathe area,

nice terrace, gym and rooftop pool

the breakfast boxes were a personal highlight

location. near the shopping center and8 laundry mat.

i have extended my stay since i was very comfortable and the wifi worked very

wifi is intermittent in the bedroom but was fine in the reception area.

stayed here last year. great location. a good clean room ac and wifi. good value.

beds had good quality linen and were very comfortable with very good air con and wifi

we chose the pre pay breakfast option and it

pretty dark, lots of noise (gurgling water, sounds from the lobby), fairly pricey considering no bar or

lovely breakfast with plenty of choice

the only thing i missed: it was a pool when 44 is outsideud83dude00

the kindness of the staff, breakfast was excellent, the art and lovely rooms

was a laundry service that was much needed at the time

gym was extremely small for the size of property and did not use because it was cramped the outdoor

room service after the aire bathhouse

breakfast was disappointing and could have had more staff on. gym was too small

wait staff letting the kitchen down

room was a little small, laundry service was quite slow

lovely pool and rooftop patio to relax

a beautiful boutique hotel with an exelent service but not for babies and small kids

morning, breakfast was badly organised

i could hear kids screaming and cutlery rattling during most hours of the day

wifi good

staff friendly cllean room cleaned every day change of towels every day speak english wifi good breakfast good

wifi connection is lost and not

just managed after great difficulty to park a vw golf

the bed was too soft and there is no bar or room service.

truly pet friendly for those with a furry friend

room with a loft was great, kids loved it

lovely rooms and the roof top bar excellent

rooftop bar area

the wifi was decent

were no laundry services, there was no room service

the very poor wifi connection

room service was excellent

location, parking in the hotel parking garage, nice people in reception, pool on hotel roof with bar and much

location, a few minutes away from the historic center, very nice hotel with the amazing rooftop pool

the washer/laundry facility was broken while we were there.

could not get wifi the whole we stayed there

beautiful quiet hotel, great value for money, helpful staff and good wifi.

was only a 5-10 minute walk from all the main historical sites and there was an excellent small bar across the

good value for money in a great spot. good consistent wifi access throughout.

thanks to the breakfast staff; they were incredibly friendly

the breakfast had plenty of healthy choices, and excellent variety.

the breakfast is excellent and the staff is very friendly

breakfast too expensive, lots of authentic and cool cafes nearby for a great breakfast.

late check out at 6pm for 30€

they were able to provide same day turn around on laundry (although expensive) it was really nicely washed,

a male staff had ripped off 30 euros and 60 cents with small package of laundry service !!!!!

wifi would have been nice and tea and coffee facilities

wifi only available in public area

wifi intermittent

because it is close to the city center, it can get loudy ouside. wifi is sometimes weak.

wifi also good

there is wifi and 24hr access to the hotel with personal codes sent to your phone

the electricity kept cutting out every 10 minutes, along with the wifi and air con

mattress was super comfy, wifi was very good, shower was brilliant. location was superb.

were in the middle of a heat wave), the minibar was complimentary and they acommodated a late check out so we

clean, nice spaces, complimentary mini bar and water, excellent staff (miguel was great, very knowledgeable and

the location and the service, this also had room bar included in the cost as well.

the complementary mini bar was an excellent bonus

location, attention to detail, pet friendly

asked for a quiet room and i got a dark small noisy room next to the laundry maid workplace on the first floor

wifi signal was very weak

wifi is poor in our room

wifi connection would drop if i went from the bed to the bathroom or stood right outside the

extremely slow wifi

location with a stunning garden and pool

overall comfortable room and very nice hotel especially in summer with great gardens and pool

marvelous room and decor everywhere with a gorgeous pool

amazing amenities, clean pool, attentive staff

we enjoyed swimming in the pool and quick steams after

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

was a perfect room (and room size), location was perfect to all local attractions, bar and cafes

the hotel pool and spa areas were a little smaller than i expected

i couldn't get on the wifi until the next day, it wasn't stable so it jumped off each time before you could

nice relaxing pool area, really friendly and helpful staff and a brilliant location.

macarena on reception was very friendly and helpful, and worked out a late check out for me at no extra cost

a small honesty bar at reasonable prices was a nice touch

friendly staff, nice historic building, free roof terrace try the tapas bar next to it!

, could maybe have done with a fridge in the room, but there was cold drinks in the honesty bar in the dining

lovely to have an honesty bar and access to roof terrace

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

they also don't lend out irons instead you have to pay for a laundry service

laundry washing was costly

and the fact they had room service for when i arrived so late and everything else was closed

not having a kitchen, but that's the way hotel is..everything else is fantastic

open kitchen offers tea, coffee, snacks all the time

good wifi excellent location only a few minute walk to the alcazar and

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

perfect location, very clean hotel, good wifi, very helpful staff

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

great location, helpful staff, very good continental breakfast

service and location; lovely to have an honesty bar and board games when the weather was not that

great location. excellent restaurant and bar recommendations. extremely helpful with tickets .

also the breakfast we have had this trip in spain

perfect location. lovely family room. kids felt spoilt

room, fantastic rooftop pool and bar

and the absolute best bit about this hotel - the incredible rooftop bar and pool overlooking the cathedral

the pool deck area was casual, fun for the kids and nice to have on a hot day

ladies, the men rather neutral, even after 10 days nobody knew a nobody) and in the breakfast room service

great location, clean, nice breakfast

breakfast was rather small in choice and quality.

clean and very helpful staff to let me early check in

excellent location and breakfast

hotel should seriously reconsider their pet policy

wifi is terrible

there is no restaurant and the bar has limited opening hours.

there was a bar downstairs

a bar in the hotel would have been nice, but plenty of bars nearby.

wifi was very slow at all times even for simple website uploadings, disappointing for a 4* hotel

note, laundry is a 24 hour turn around

they also help us to get something to laundry in record time

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

including early check in, baggage drop off, sent baggage to room, and even lent a phone charge with no

there was no coffee maker or mini bar in the room, and no room service

fabulous rooftop bar and pool - ideal for relaxing after sightseeing

the wifi was horrible with a max of 2 devices per room.

arrived, staff were helpful, friendly and because of our flight arrival time we had requested an early check in

location to cathedral area great friendly staff huge room lovely rooftop bar and splash pool spotless everywhere

the staff was always helpful, including accommodating our request for early check in

it lacks some of the amenities found in larger hotels such as laundry or room service.

it lacks some of the amenities found in larger hotels such as laundry or room service.

we stained here during winter and the bar where breakfast was prepared was a little too cold

wifi connection in room a little unreliable at times

minutes walk from the giralda tower which could be viewed from the rooftop bar and restaurant

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

the roof-top bar is probably the best in the city

you have an iphone, the wifi provided in the hotel may not work well

the pool and spa at the hotel definitely cant be missed if you stay here

the laundry service, quick and reasonably priced

good laundry service and well priced (only time we used this inhouse

wifi doesn't work if you're in the 3th floor

maybe the slow wifi but on the whole i recommend it

and that was an awesome location, except there were workers working outside, which caused my wifi inside the

comfy bed, good wifi and tv. there was some noise in the morning due to construction next door.

the room service was very good

was a perfect match for our family of 4, with two teenage kids

gym was small but big enough for a work out

we were traveling with our two kids, and they gave us catty-cornered rooms in an alcove with a separate locked

appreciated it very mach, also the complementary late check out to remain in bed for some more hours

luxury amazing hotel with smart, comfortable rooms and a lovely rooftop pool and bar area

great for travelling with kids

wifi is slow and unreliable.

great for travelling with kids

wifi was very slow and unreliable.

( collection of laundry

i would have liked if they would have been a laundry facility for yes but there was a laundromat about a 5

, rude and not helpful staff, nonchalant attitude no wifi and no effort to provide any solution for wifi access

great to have a internal courtyard to chill out in and a swimming pool when it got super hot outside

amazing pool