wifi worked fine

good location, next to the highway, quiet, the pool, the breakfast was great and the chef was very friendly and

perfect breakfast, and the service was fantastic.

included breakfast in the hotel restaurant wasn't very good

also, the breakfast and food (lunch and dinner) were outstanding

full kitchen was really nice

nice breakfast

toilet looked exposed to the parking area

beautiful grounds, very nice and helpful staff, very clean room, easy parking.

breakfast was also top notch and sitting on the outside patio of the restaurant for breakfast was a

water in pool was not heated.

included breakfast was a pleasant surprise

the wifi was consistent

wish we could have used the pool, but the weather didn't permit

24hr parking lot security

excellent coffee and breakfast. kids would love the pool

the pool is a delight for both children and adults

pool needed cleaning and the driveway up to the hotel is very steep with a deep curb that was

the breakfast was perfect, the host had great info and i loved the room and view

excellent coffee and breakfast. kids would love the pool

spa not working. pool not clean.

too slow, some of us had already finish the breakfast and others still waiting

wifi rather slow

the food and staff are good as well, especially alison behind the bar and serving food

view of the lake for breakfast, staff super friendly and delicious food

wasn't any other breakfast choices and both the hotel and the restaurant in the evening were completely empty

the staff was very attentive place was spotlessly lclean rooms gardens etc breakfast was fantastic needs to be

the pool is very dirty

our room had no coffee maker, no a/c, a door with a combination lock that did not work, no breakfast

the staff was really pleasant and welcoming, and the included breakfast was delicious and filling

location, the monkeys, the pool was amazing, the hot springs

no flexibility, spa that closes at 16:00, booked the wrong times then blamed me

the food at the bar and restaurant was delicious, and the view above the canopy was stunning

the spa prices seemed a bit overpriced

carlos met us via a golf cart as soon as we pulled into the parking lot

most of the rooms have a small pool in the front patio which gets warm water from the springs

the kitchen accessories are minimal- one frying pan and one pot

comfy beds, nice shower, kitchen stocked with useful essentials

like breakfast aren't nearby, however you have a fully equipped kitchen space, so come prepared

you really would need a 4wd to safely get up the rugged hill to the parking area of our villa

reasonable laundry service

no fridge in the room not great wifi

*part of the hotel looks like it is under renovation * wifi

the balcony looked like a kids crib, it has a few to an abandoned construction place

watching the birds in the morning, watching the sunset from our balcony, to enjoying pineapple at breakfast with

even before we got there she offer us breakfast and laundry service (with extra pay but totally was worth it)

the lady at the reception was super lovely and helped us with laundry and excursions

she even booked our dinner reservations and managed our laundry service

they washed and dried our laundry daily for a fee of us $5 or $10 depending on the size of the bag

tony helped me evaluate the spanish language junk messages on my phone and helped us get laundry service

they have free parking and an extra service for laundry that was very useful

breakfast was homemade, with different options to choose from

wifi not always stable and rooms a bit noisy.

very friendly staff, nice rooms, good breakfast

the breakfast was ok, but we expected a little bit better based on the reviews.

very helpful organising a trip and with sorting out the laundry

the breakfast was very good, haven't eaten that tasty mango in a long time, yummy

to take the car to santa elena every time (about 5 min drive) but it can be challenging to find a parking spot

the breakfast was delicious, very homemade

great breakfast, and especially the breakfast staff shared kitchen was excellent great experience fully

staff even put up hotel laundry outside my villa window

parking is kind of small but we had no issue finding a spot

nice custom wood, room size, bathroom, parking lot, not too far from city center, friendly staff

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner

the parking lot in front of the cabins. spoiled the view a bit.

wrong: the broken shower: the shortage of hot shower water (ironic): while it was nice to have laundry service

we have 3 kids which can be tricky with accommodation, but they actually had beds for all of us in one room

we have 3 kids which can be tricky with accommodation, but they actually had beds for all of us in one room

yummy food, with included rich breakfast and reasonably priced dinner

excellent food and great service, good wifi everywhere

everything including booking activities, transport, recommending great places to eat and even laundry

i thought the cost for laundry was a little high at $5 per kilo.

the owner makes breakfast every day freshly for you at the time you like

breakfast was delicious, the owner made me a different meal every morning

and the included breakfast was really good

town,and the best soda in the town la amistad value is the best,you have a common kitchen,laundry service

they provide laundry service, only $3 for 1 kg

amazing pillows!! convenient laundry. very affordable

room size, bathroom, laundry service

there is parking available

good location and a standard but very tasty breakfast

friendly staff, good breakfast

we were served a delicious, home-cooked breakfast in the morning, too

a little but she is very accomodating and helpful and provides great value accomodation and a breakfast is

the wifi was very bad, barely

our room was smallish but had everything we needed and we had laundry service provided in a convenient

no proper laundry service

really appreciated the laundry

the facility is modern and well maintained, strong wifi, great staff, excellent breakfast

breakfast was excellent, and the whole place feels newly designed and very comfortable

breakfast included was a lovely treat and you can choose from 4 different options

in a nice quiet area only a short walk away from the city center, parking available, good breakfast selection

breakfast was wonderful

we had to eat in the bar which was fine but there were only 3 tables available so if you hadn't booked the

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d

amazing and personal attitude from christina and camila! great location! awesome breakfast :-).

the free breakfast was delicious

the cleaning could be better. the bedspread was dirty. wifi was not very good.

breakfast was very good, the staff helpful especially ashley

wifi works closer to dining area but not in rooms away from router.

the location was ideal and the hosts gave us great recommendations for restaurants, laundry and more

our host is very nice and informative, helps us with laundry for only$9

staff were all excellent and helped with tours, transfers and laundry

laundry service was available for a very reasonable fee, which meant we were able to get clean

shower, great breakfast choices, awesome help with tour booking and shuttle services, overnight laundry service

jose did some laundry for us overnight which was appreciated

good breakfast, friendly

great organization - good breakfast - nice garden - good view/ nice terraces on level 1 - easy parking in front

weak wifi

staff were extremely helpful, rooms very clean and a great breakfast

we used their laundry service

garden, good laundry service, excellent breakfast, host did a great job of explaining how to use the hot water

laundry is done very quickly for 10$ per kilos

she helped me book my transportation l, as well helped me do my laundry

we also had our laundry done through the hotel - i'm sure we could have gotten a better price if we'd taken it

room next to the kitchen area , right next so heard breakfast preparations

breakfast was great, friendly staff who doted on our children, strong wifi, clean rooms, no bugs, great view

room next to the kitchen area , right next so heard breakfast

views near hotel, good staff, fast and stable wifi, big rooms, you will see monkeys each morning and other

in main hotel are noisy - ok if an early riser, hear all the kitchen and breakfast activity starting at 6

very fast laundry (2-3 hours) loved the outdoor kitchen & seating spaces facing the rainforest

a fan in the room would be great! lower laundry prices

they did all of our laundry (one load) which was critical but it was a bit pricey ($20) rooms were quiet and

accommodation with perfect service - laundry, hairdryer etc

laundry service highly appreciated

used laundry service

20 a bag laundry service was really helpful

laundry performed at your own risk

helpful laundry service

vood breakfast, great deck for

location quick laundry service big room

location, attentive staff (including a very efficient laundry service) and beautiful

i know that we could have availed of laundry services from them but we wanted to do our own

great laundry service

were no hooks or laundry rests in the bathroom or elsewhere in the house which made it very difficult to dry

laundry service couldnt get one of my t shirts clean

good restaurant with a big choice of good wines staff very helpful, the laundry service is fast and the massages

we made use of the reasonably priced laundry service - very efficient

from fine dining to in pool bar and hot tub to spa services, the attention to detail is first rate

drink prices at pool bar a little high..$3 for a kid's lemonade in a cup..?

the room, the breakfast, the surroundings and the staff were great

there is free parking area

is great,rooms very modern and clean,close to restaurants, staff very polite and helpful,room service

also it would be nice if there were more breakfast options

wifi worked top as well

the laundry service was good and efficient but a little on the expensive side

and to top it all off, the laundry is extremely expensive (example: 1 sock = $1, 1 sweatshirt = $6, 1 tshirt

other then that: beautiful location, easy day trip handling, expensive laundry, food outside the compound

wifi only located within the reception area.

parking was a bit challenging

it is a bit rustic. it would have been great to have laundry facilities due to the rain there.

sofia and her parents helped us with everything, including help arranging a night tour and laundry services

had laundry done and was told 24$ in total which would equate to around 16,000 colones (based on the

they also handled our laundry for us

also laundry service available for a reasonable price

we changed rooms, we gave our clothes to the laundry

while we are there, the spa is not ready

hotel design and rooftop bar are beautiful

bar at the top had a wonderful view down to the sea

the hotel also currently has a rooftop bar which offers amazing views out over the cloud forest

laundry is expensive

breakfast items provided were perfect

kids had great fun

had the family tent which made it so much more enjoyable for our kids

you are self catering here if you wish and the team stock the fridge with some eggs and milk for breakfast and

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for

kitchen staff for breakfast

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for

a well-stocked mini bar gave us some snacks to fuel our afternoon hike through the aguti reserve (ticket

the poached eggs for breakfast were perfectly done, pancakes were light and fluffy

very helpful in setting up visit and guide to monteverde park, transfer to manuel antonio, and my laundry

great job on our laundry ($12)

there is also a seperate kitchen for guests with fridge and microwave, so you don't have to go to a resataurant

room was very large and had a living room area with seating, a kitchen sink, utensils, coffee maker, and fridge

might be nice if the room has tv, also a defined parking area, however we had a place just in front of the hotel

the first room they gave us was right accross from the laundry room, again staff talking loudly plus the washing

of 5 with kids ages 16,14 and 11 stayed in 2 rooms and enjoyed our stay at the monteverde country lodge

room was super comfortable, no needs for a/c or heater, hot water, the breakfast and the service at the restaurant

of 5 with kids ages 16,14 and 11 stayed in 2 rooms and enjoyed our stay at the monteverde country lodge

delicious breakfast - excellent choice of options

loved the affordable laundry service and guided tour

the laundry in particular was a bit excessive with a per-item system of ~ $1 per item - we paid 10$ for

i got laundry done and it was ready by checkout the next day which as great

the on-site bar and restaurant is excellent and the hiking trails are extensive and well maintained

also, bar was incredibly busy one night and the poor staff could have done with some help

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

parking is devided over four different levels with different road entries

set up a hillside no wardrobe space no casual lighting no seats in room no bar facility etc

breakfast buffet had fruit, eggs, meat, and was very good

was great reception and aaron manning breakfast tables were super customer oriented

location, great views, good breakfast, and helpful staff

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for

personalized services (5/5): marta's assistance with laundry services at a nominal fee showcases the hotel's

owners - they allowed for a late check-in in the middle of the night after my flight, very quick laundry service

quiet location just above busy centre. parking at door, very rare in monteverde

the breakfast was amazing, far beyond expectations

we used laundry service, which was very good and compared to other places relatively cheap

they took care of our laundry and helped book all our activities

offered a laundry service which was great

great wifi connection, the best one so far in our trip

wonderful owners and staff. the best breakfast ever. lots of birding.great stay.

wifi is really bad, no connection, the laundry is very expensive

you can climb up to the swimming pool which is quite warm with changing rooms and amazing view for sunset

no ac and poor room service

we took advantage of the spa and the tennis courts

our kids really enjoyed the pool

owner was helpful in arranging transport and laundry. pleasant stay for the price

breakfast was good and the lady who runs the hostel was really friendly and helped us to book some

very limited parking

breakfast is tasty

the breakfast was simple and tasty

how much we are paying could have used more amenities in the kitchen and bathroom

it was a considerable hike to the unit from the parking lot

the hotel, right off the reception, has a restaurant and bar that overlooks the amazing view

food was incredible from breakfast right through to dinner

we ate there for breakfast and dinner

breakfast

everything was just awesome . the orange juice the jam and, the whole breakfast was great

wifi can be better. rooms are dated.

free breakfast that was outstanding

the breakfast was great. a nice variety of food.

by the way, the daily included breakfast puts this hotel over the top, especially for its price value

the breakfast, especially the coffee was delicious

the bus station, booked our tours and when we had to catch the bus at 04:00 he gave us a takeaway breakfast pack

was very helpful with trying to figure out my shuttle and helped make phone calls

he was very friendly and had a delightful breakfast for me ready for my early departure

wifi could ve been a little bit better.

someone charged room service to our room when we were out

no pool.

to top it all off, we even had the incredible experience of sharing breakfast with some curious monkeys

the quality of the food from the kitchen is a little inconsistent day to day; some day it's great and other

they even offer a laundry service which we were grateful for

we also had our laundry done same day for $4/kilo

the cabins were very clean even offered laundry for a fee

there is available laundry service at $4/kg

the food was quite expensive, as well as other services (laundry 4 dollars per kilo)

she is so helpful with tours, booking shuttles, recommendations, and did our laundry

laundry service very efficient and much appreciated after a couple of weeks of travelling

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested

great location, nice mountain vibes! the shared kitchen and the ping pong are a big plus!

amazing value for your money. shared kitchen lots of parking

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

the perfumed laundry soap and no heaters

hotel was not full) & the laundry was way overpriced

spacious room with modern bathroom and an amazing view on the garden, nice heated pool - the kids had a lot of

wifi was only available in the reception of the hotel

there certainly is a lovely pool on a desolate roof but it seemed to be out of hours

the breakfast could use a little more variety; ex) adding some fruits.

breakfast was bland and we had no wifi service in our room

staff aren't really friendly but that comes from am older place where the focus is on their casino

pool was good. room was good and location was excelent.

parking was difficult in small area and breakfast was taken at a table one metre from the car

breakfast was excellent in host very friendly will come back again our state met our

friendly staff. secure parking. great breakfast. good ac.

my room was impeccably clean, and the ample traditional breakfast was filling and served with attention to

the safe parking near the rooms, friendly staff and the breakfast.

beachfront and pet friendly.

wifi was good

wifi was dependent on where you were sitting and is often sketchy

they tried to charge me for my dog and pet policy says no charge

the staff were lovely, really friendly, it had good wifi and a good room

breakfast was typical costa rican, the pool was small and squeezed in next to the car park but with the beach

i loved that breakfast (which was delicious by the way) was included

wifi very weak

wifi in our room

rooms, location, breakfast

wifi was good and breakfast delicious

i forgot to mention secure parking in the shade

comfortable, helpful staff, great pool which was lovely on a hot day

the pool is perfect & breakfast

beautiful pool, hot tub, wonderful restaurant, bar

nice little pool

wifi reception in and for the room was bad

one more rave about the family is that they found out that i am vegan and made me a special breakfast every

family run, clean, with safe parking, delicious breakfast included and a lovely pool

was there while i stayed at the hotel so i was not able to have drinks or enjoy it my self at the pool