no food or breakfast is provided by the hotel directly

no breakfast, and small areas, bathroom cleaning

uncomfortable to get to the rooms, bad wifi, bathroom so-so

don t have room service, they put me on the 5th floor and elevator was not available or working

staff is fantastic, clean and great breakfast

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

nice facility and clean, great staff, good breakfast. good central location.

the daily breakfast was great

breakfast was well attended by friendly people

gym need update

breakfast in the morning was amazing

breakfast was good, fresh, coffee needs some improvement

the walls were a bit thin, but other than that, nice hot water, wifi, and beautiful lounge area

breakfast is incredible

there was no room service

no room service or bell boy

breakfast was good overall, but more of the same every day. there is some room for improvement.

free, safe parking

no direct acces from the parking to the hotel

fare was a lie, don t clarify about hidden fees, pet friendly is just a lie, because with the tax and this

friendly and efficient staff. extremely convenient location. excellent breakfast.

- excelent price - attention - wifi coverage - free parking

the breakfast waiters need to be trained to be more friendly and service oriented.

breakfast i would prefer to be able to serve myself

wifi was unusable at busier times of day, and it was very noisy often late at night or early in the

breakfast and great service

breakfast wasn't that good.

laundry service is expensive, towels and toilet paper are hard, small tv, orange juice and eggs for

we had room service one night which was extremely quick although a very limited choice

breakfast has a lot of room for improvement!

the gym

another improvement can be to add dumbbells or weights to the gym

beds are a little hard, the tv didn t work, the wifi was bad

the breakfast was good and also the location.

every morning we had a good breakfast

they quoted us $85,000 pesos for a load of laundry.

staff and breakfast

didn't have breakfast but there are some great restaurants around the area.

lied about parking lot and garage, in their reservation page says parking is available, but they let my car

short taxi ride to metro nice breakfast good coffee wholesale district across the street.

nice breakfast with natural 'jugo

wifi excellent

efficient space, it was a relaxing environment with wonderful staff especially sandra who made sure that

safe location, good facilities, friendly staff, decent enough breakfast

hotel is well priced and we'll located i like that it had parking

parking doesn't exist

there is secure parking (we were on motorcycles, so very important)

laundry service

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room

breakfast wasn t it at all

parking, clean and tidy double room cleaned daily, excellent food in the restaurant and cheap,

room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

the breakfast is in another hotel and the included with the room is not very nice

there is save parking in the basement whereiparkedmymotorbike.

breakfast

com about extra fees for bringing pets, and i never expected the costs would double for bringing 2 dogs instead

unexpected costs of having to pay extra for bringing pets, even though the hotel is listed as

chose this location due to the underground parking lot but when we arrived after dinner it was full and we had

laundry service is inexpensive and will even clean shoes

prices to have laundry done is per item and was very excessive

didn't understand laundry instructions , maybe they should change the laundry process/instructions

we spend time at the pool, who has a incredible view

nice property , the staff was excellent and very helpful, despite the english- spanish language barrier, they

we had car problems and arrived after dark, they still invited us to use the pool and sauna

swimming pool and good breakfast

pool was too small for laps and a little cloudy

really nice breakfast neraby the pool with many animal approaching like birds and squirrels

the pool is very good size

breakfast could improve a bit. otherwise everything great

very good breakfast and wilson who served was very nice and took very good care of us

the breakfast was delicious and staff and amenities were phenomenal

didn't have wifi in the room and fall all the time. more variety in the breakfast

it also has a very nice breakfast and the staff is very friendly

wifi wasn t great but it was ok

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was

very good wifi and tv

breakfast was ok could av mix it up a little tho

windows do not close well, so traffic noise all day and night long would not recommend the laundry- missed

the apartment had what was needed the kitchen was well equipped, as was the laundry area

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

the sheets were stained they smelled clean, but the stains made them feel like dirty laundry

1. spotty internet 2. laundry rate was 3000 cop per piece - even one sock !

very helpful personelle, helped with laundry, tours, taxi for airport

tv ia horrible never works and laundry service is subpar

they have laundry service as well

fast wifi

wifi was strong and fast

the laundry service was the best i have ever experienced

no wifi in the room

very good wifi connection

the wifi was good

the first day, i didn't see anyone on the kitchen to serve breakfast (not included)

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

the receptionist has to cover the chef for breakfast last day of our stay

location near to aguacatala metro very clean and tidy good value tasty breakfast (3 options: traditional, american

although the breakfast was included, i did not try it

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

we got robbed in the laundry

their laundry service was too pricey

the parking

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

24/7 room service, yacuzzi

the laundry service is very expensive, around 4 euros to wash a single shirt

stayed here a number of times its well located next to malls, gyms and eateries

and also the gym is very small and i wish the pool was open until more later in the night

the gym is petite but very useful and has just the right equipments

delicious breakfast, relaxing pool, amazing staff, nice location, comfy bed

* the hotel does not have a mini bar service * the rooms are not quite comfortable the hotel is not really

breakfast was amazing

the breakfast was delicious and varied

great breakfast, staffing is very friendly from the doorman to the housekeepers. everyone

safe area and perfect for tourist and/or if you are traveling with kids

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

nice spacious rooms, friendly personnel, perfect laundry service.

pool

i have ordered a dinner from room service one of the nights, it was far cheaper

the entire staff was exceptional from the front desk to room service and laundry service everyone was

laundry could be done through the service at the hotel, but if you want to do yourself or outside

facilities were nice and clean, hot breakfast was simple but tasty, and pool was fun for the kids

can't say i didn't like it, but i wish there were more options during breakfast, for both drinks and fruits

perfect located . the breakfast was super good.

excellent breakfast , good location

the gym at the hotel would be fine for a novice

no parking inside at the moment

no gym

breakfast can be improved.

the room service is fast and the qualy is great

they gave us an early check in too

the room service and kitchen staff also did a marvelous job every time i placed an order

the room was clean, comfortable bed, also the room service is good

breakfast was very good. the bar was also good and the people serving

laundryvon site aside from room service which was expensive but

laundry at the hotel is also very expensive

suites are spacious and well laid out, good kitchen utilities

didn't like that i had to go by a dark parking garage or through the 2 poor lighted stairs to get to oviedo mall

excellent service, amazing breakfast, comfortable rooms, great showers

the laundry service

definitely didn't like the breakfast, breakfast staff service, the kitchen facilities and the non restaurant

good bed, nice staff, good breakfast and facilities

gym consists of two treadmills and a cycle

breakfast is good but can be better / more assorted

bar had some great views

the breakfast was wonderful and the staff go above and beyond.

breakfast was good, eggs made the way you want

everything is beautiful, the rooms are big , comfortable beds , great breakfast with a variety of food and

was connected to wifi and didn't work reliable so affecting mobile wifi (i advise hotel to implement cable

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

staff knocking the door to see if you want to do laundry or room be clean.

wifi issues and price was high considering all the choices close by

location top! breakfast top! room top!

excellent breakfast and location

we would like to have more choices in the breakfast

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

breakfast could be better with more choice of fruits, stronger coffee , yoghurt muesli and better

the breakfast was delicious and the cleanliness a 10 out of 10

thaks to mateo for the attention and the cheff for the breakfast.

even the gym equipment doesn t work outside of 1 elliptical and the few free weights that are all the same

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay

they need to be a beans and other continental elements for the breakfast

everything clean. staff very friendly. breakfast was great

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

i was misinformed about the breakfast hours, there was no laundry machine in the apartment nor a fully equipped

our apartment had a beautiful view of the city, the daily room service breakfast was excellent

good breakfast and the dinner with room service was fast and delicious

the breakfast was amazing so much food

this is my third time staying here, great breakfast !!! super clean rooms !! excellent service !

some issues with having guests and they change over $200 for laundry

not enough towels. laundry took too long

facilities, gym, breakfast, check in, wifi, shower

gym was very small and the treadmill wasn't working

also, the rooftop breakfast view was nice

the spa staff were awesome

arrival shortly before 10pm, and hungry, all restaurant and bar service was closed

very small pool

only gym was ready

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

no laundry

laundry was overpriced (30 dollars for 2kg

it is not always that you give your clothes to laundry

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

additionally, i had some clothes washed by the laundry

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

the only thing i didn t liked was that the gym was tiny

i'd like to see the gym improved at some point

friendly staff, clean rooms, great breakfast

the laundry services it cost me a lot for little clothes to wash

all incidentals at san fernando, laundry, menu prices at the only restaurant, (dann carlton has three) were

prices for the laundry service was rather high

cost of the laundry was extortionate, basically 11000 for one pair of socks if we understood it correctly

-breakfast is excellent -rooms are spacious and provide fantastic value for the money, quiet aswell -service

great breakfast

i wanted to try out the spa but when we got there at sometime after 9am, it was all closed

location, staff, breakfast

parking was not a problem at any time we came back to the hotel

restaurant took a long time to serve breakfast and balcony view showed lack of view

laundry service was not good

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

very, very bad wifi in the bedroom

a bar

luis even brought us room service himself without any hesitation

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

the hotel has a fantastic spa and the food is great

great rooftop where there is a bar, gym and swimmingpool

location inside the shopping plaza, the gym was really good and had amazing views, the room was very confy, very

the service , the view , the pool, location , big mall next to the hotel .

love the rooftop area with hot tub, lounge chairs, gym and laundry facilities

laundry service with no fee

everything super clean, and the fact that we were able to use the laundry room for free was a massive plus

great pool, nice laundry facilities, good varied breakfast, wonderful staff

laundry facilities, rooftop deck/pool area, secure building, garage parking, very quiet

spacious suites location view from 18th floor laundry machine in room friendly staff

also a laundry room that is fully equipped

breakfast was great

beautiful city view, delicious breakfast

spacious rooms and great breakfast.

(laundry service: please double check that your delicate clothes don t end up in a hot dryer and

we had problems with our laundry

we used the laundry service which was very efficient

staff is friendly and breakfast delicious

super location lovely staff great room delicious breakfast

we also used their laundry service, good and fast

was really comfy, staff is really helpful and laundry service was good and fast

to begin with, i only had a little bit of trash which i just handed off myself or once a week a laundrybag

the option to do laundry for a fee was another big plus

had and also they had a sack on the door that said as much as you can and they would do it all laundry that you

hot shower; smooth check in and check out; very good staff service including housekeeping and laundry; excellent

not a negative on the hotel, but once we converted the peso to aud we realised how expensive our laundry service

do not get the laundry service

the service and the laundry prices

twice for laundry

good airconditioning and laundry service

unclear information about laundry service which is not that efficient due to the fact that is a service provided

the laundry service a bit expensive but was quick and convenient

laundry service was fast and affordable

they do have a laundry on site with reasonable prices (we used it

they lost one of our clothes on the laundry and they said that are not responsible of that

rooms a little larger? and the cost of doing laundry was outrageous.

room window was located directly over the restaurant bar and also faced the road

room was quite comfortable and the breakfast was good

the dining experience was incredible, highly recommend and the breakfast was delicious

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

the hotel also offered to do our laundry, but then they charged us for it

my second issue was the laundry price

the garden and landscaping are gorgeous; the breakfast is wonderful, and the owners and staff are incredibly

excellent service,perfect breakfast,attractive interior

getting laundry done at luum was easy as well at a good price

the room looked like it was recently renovated and they had an affordable laundry service

we enjoyed the laundry service and the breakfast was good

same breakfast everyday

bed was comfy, breakfast was great, and location was close walk to some great restaurants, maybe 15mins to the

you to walk to el poblado the staff is really helpful and fulfills all requests like having laundry done on

also, hot water supply stops due to hotel activities such as laundry

the parking area is really a drive way and if there is more than two cars parked there, coordination is

wifi was patchy at best only issue.

the wifi service was pretty bad

is the the laundry rates so high makes no send paying 200 mill for laundry when the unit itself got the night

for example laundry, where they charge 5 usd per underwear and 10 usd per shirt

a few coffee capsules and when we asked for two more we were asked to may for them also the laundry service

the laundry service is extremely expensive

year s party was terrible, laundry service works weird, needed to explain how to wash, 90% of workers cannot

40$ more than booking 2- the price was definitely not worth what we got 3- they start cooking breakfast at 7am

the breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla,

breakfast satisfactory

of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get

the attention from staff the clean of room the breakfast

they did our laundry in a matter of hours, and the breakfast was very good

small room, laundry service did not work well

we got laundry done and i couldn t believe the speed it was returned to us

cost of laundry extortionate, but no one forced us to use that service, so

location, great room, free fruit, good breakfast, quick laundry and friendly staff

they also offer laundry service

not do laundry because the only washing machine they got was damaged

we used the laundry service which was affordable and helpful for dirty clothes

efficient laundry cleaning service

the apartment complex offered a laundry service which was helpful

location, spacious room, comfortable bed, television, inviting pool, beautiful garden, delicious breakfast, and

wifi in the common area, but not the room.

wifi works perfect

i didn t go in the pool but it looked clean and nice to me

attention from the staff was superb, we loved our stay, very accommodating, good breakfast, lovely room, great

very nice breakfast, clean rooms, laundry service, air conditioning

they tried to charge me twice for laundry service

the breakfast was tasty and the people were nice

perfect location in medellin, good breakfast, friendly staff

breakfast had a good selection of hot and cold items, more variety than we expected

4 parking spaces only, you better arrive early if you want to find a parking spot available

wifi was slightly patchy at times so we had to switch it off for much of the trip

air conditioning, shower continually overflowed into the bathroom, wifi was terrible, no fridge or even ice

i had a bit of wifi issues, but i spent a lot of time outside, so not being able to connect 24/7 wasn't an

wifi connection was poor

we like the size of room, friendly staff, location,, laundry service,

wifi in our room (on 3rd floor) was way too patchy

location was amazing, the bed was comfortable, and the wifi was decent

the wifi in the room was very bad

the rest room was too small & the wifi sucks. they can do something with the wifi.

clean and helpful staff. good wifi in room. many restaurants nearby.

location, great and friendly staff, free breakfast, very clean, they clean

wifi service to slow

the location was fantastic. the price very economic. great breakfast and service.

also, the breakfast included was perfect

they did my laundry on a day that was closed and were available for anything i needed

breakfast is delicious although the portion is small

good location the room clean nice bed to sleep the breakfast wifi was very good

excellent location. great staff, always willing to help and delicious breakfast.

i had a good time great customer service delicious breakfast

and breakfast can get very crowded when there es a tourist group there

breakfast was great, room was clean and modern

breakfast was at a another hotel about 10 minutes walk away.

the breakfast was delicious

breakfast had little selection, room was small.