wifi was unusable at busier times of day, and it was very noisy often late at night or early in the

the breakfast waiters need to be trained to be more friendly and service oriented.

breakfast and great service

breakfast wasn't that good.

breakfast i would prefer to be able to serve myself

no direct acces from the parking to the hotel

i didn't like the price for breakfast, too high in my opinion

breakfast is very little selection

room was nice, everything was clean, it's more like a business hotel and they're pet friendly depending on the

the bedroom is so cute the lobby is great the bathroom is so nice fast wifi amazing city view

breakfast was good overall, but more of the same every day. there is some room for improvement.

no room service or bell boy

gym have absolutly nothing for training no equipment

it s very comfortable and clean and the breakfast. staff are very helpful.

great breakfast and location!

laundry service is expensive, towels and toilet paper are hard, small tv, orange juice and eggs for

wifi was usually pretty good, with only a few minor slowdowns

the indoor parking was completely secure, but you will need to maneuver in tight spaces

breakfast has a lot of room for improvement!

we had room service one night which was extremely quick although a very limited choice

the breakfast was good and also the location.

every morning we had a good breakfast

beds are a little hard, the tv didn t work, the wifi was bad

breakfast was well attended by friendly people

breakfast and location excellent

terribly unreliable wifi.

the daily breakfast was great

breakfast was

they quoted us $85,000 pesos for a load of laundry.

wish the breakfast options would have bigger, it was just 3 options, which i had to repeat several times

underground parking is convenient

will not be cleaned if you don't call for it, there is no option to mark the door if you want room service -

staff and breakfast

nice breakfast with natural 'jugo

the two person spa tub

no mini bar in room as advertised breakfast was monotonous no english spoken by frontline staff

gorgeous spa and facilities

is good and convenient to shopping and restaurants, and they have secure, off-road parking which is a big plus

parking doesn't exist

there is secure parking (we were on motorcycles, so very important)

laundry service

parking minimal

the bar at the top of the building seems to function as a third-class nightclub, with nothing to enjoy

i guess there are better hotels for little kids

property has a parking lot, the facilities are clean , the room and bathroom were clean

com about extra fees for bringing pets, and i never expected the costs would double for bringing 2 dogs instead

there is save parking in the basement whereiparkedmymotorbike.

wifi isn't good.

the breakfast is in another hotel and the included with the room is not very nice

unexpected costs of having to pay extra for bringing pets, even though the hotel is listed as

staff is fantastic, clean and great breakfast

nice facility and clean, great staff, good breakfast. good central location.

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

chose this location due to the underground parking lot but when we arrived after dinner it was full and we had

breakfast

very good wifi and tv

breakfast was ok could av mix it up a little tho

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was

the apartment had what was needed the kitchen was well equipped, as was the laundry area

1. spotty internet 2. laundry rate was 3000 cop per piece - even one sock !

having a laundry sink and drying rack in the room was very helpful

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

windows do not close well, so traffic noise all day and night long would not recommend the laundry- missed

laundry service is inexpensive and will even clean shoes

prices to have laundry done is per item and was very excessive

didn't understand laundry instructions , maybe they should change the laundry process/instructions

got a suite with balcony & guys from above took picture of my daughter from above in the gym area

breakfast was great, a little pricey tho

awesome little pool and steam room

really nice breakfast neraby the pool with many animal approaching like birds and squirrels

wifi worked properly

of the best experience in colombia, great place, rich breakfast with live animals stealing bananas, waiter like

wifi in bedroom

very helpful personelle, helped with laundry, tours, taxi for airport

tv ia horrible never works and laundry service is subpar

they have laundry service as well

wifi is really slow but that is a standard problem in medellin

wifi was very up and down and at times there was loud music being played by other residents (mostly

very good breakfast and wilson who served was very nice and took very good care of us

very nice service, polite staff, nice breakfast

during breakfast service coffee wasn t available in the lobby.

it also has a very nice breakfast and the staff is very friendly

breakfast could improve a bit. otherwise everything great

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

if u wanna walk its 20min 5 min with taxi(uber) save they have camara, quite place good service breakfast special

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

the receptionist has to cover the chef for breakfast last day of our stay

although the breakfast was included, i did not try it

i was misinformed about the breakfast hours, there was no laundry machine in the apartment nor a fully equipped

our apartment had a beautiful view of the city, the daily room service breakfast was excellent

during the day you can hear traffic noise and breakfast wasn't very diverse.

good breakfast and the dinner with room service was fast and delicious

location of the hotel for traveling and very close to the shopping mall arkadia, room service

the laundry service was the best i have ever experienced

not a/c, not phone, poor wifi, bad breakfast!

nice kitchen and cleaning staff, fresh breakfast

very good wifi connection

the first day, i didn't see anyone on the kitchen to serve breakfast (not included)

we got robbed in the laundry

their laundry service was too pricey

else you could need staff is above and beyond and made up for what the property was lacking late check out at

it is necessary to reserve to use jacuzzi. i think there is no swimming pool.

the hotel has an amazing restaurant and 24 hr room service is available for late arriving guests

everything ((todo) the natural gardens ,staff amazing people, breakfast. excellent location

it has a bar and no food

few facilities, no gym, business area or pool of any kind.

hotel is very good the staff is very friendly the breakfast was lovely and i did like the location

the breakfast was wonderful and the staff go above and beyond.

the laundry service is very expensive, around 4 euros to wash a single shirt

the beds were excellent and rooms are large and i was able to connect via wifi and do some work on my laptop

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

new hotel, rooftop pool, comfortable beds and spacious room, everything was just perfect

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view

good hotel, good parking,great breakfast.

hotel is in a great location, the staff are very helpfully, wifi signal is good, the breakfast was good, a great

the hotel has private parking included which is great

excellent property in medellin. huge mall right across the street. tasty breakfast & clean room.

staff was friendly, good wifi, great location, amazing breakfast

laundry could be done through the service at the hotel, but if you want to do yourself or outside

the entire staff was exceptional from the front desk to room service and laundry service everyone was

breakfast was very good

facilities were nice and clean, hot breakfast was simple but tasty, and pool was fun for the kids

the breakfast was very generous and absolutely delicious truly one of the highlights of our stay

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

nice spacious rooms, friendly personnel, perfect laundry service.

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

information i needed for the city and about my options how to get to the airport), i liked the gym and the pool

room service can be a bit slow.

laundryvon site aside from room service which was expensive but

laundry at the hotel is also very expensive

the place was allways clean , great working staff , breakfast was delicious .

enjoyed the good breakfast and the helpful staff and their recommendations for good local places to eat and

wifi worked fine

but the wifi was relatively weak and unstable for such a nice place

the room service and kitchen staff also did a marvelous job every time i placed an order

breakfast is delicious, with a wide variety of options to suit every taste

breakfast was very good. the bar was also good and the people serving

excellent breakfast. fast wifi. good news channels in english.

the laundry service

breakfast buffet rooms too small refrigerator not in her bedroom parking garage too small

need room service for dinner

they can introduce more options to the breakfast

business facilities like conference rooms, easy printer access, and small meeting rooms, a nicer gym, all day

excellent views, and breakfast

great space, great little gym to workout

it's incredible that you can't get hot food as snack bar it's just vending machine type stuff

breakfast room is amazing

the wifi is pretty

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

staff knocking the door to see if you want to do laundry or room be clean.

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

wifi could be better

bathtub was kindof grotty, safe didn't work, no facilities like swimming pool, jacuzzi or anything, nor a gym

we would like to have more choices in the breakfast

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

the breakfast was delicious and the cleanliness a 10 out of 10

excellent breakfast and location

good breakfast

the pool was under renovation, our room smelled of glue (had to be taken care of by a doctor in the

hotel is comfortable, featuring swimming pool and gym (not used by this

of everything i like that this tell from the service to the staff members to the interior to the breakfast to

the pool does not received sun until 1 pm and the check out is at 12 and if you check in a bit late

water was not so warm in the swimming pool.

not enough towels. laundry took too long

some issues with having guests and they change over $200 for laundry

gym too small, breakfast not many options, old lifts

3) also, the kitchenette had no utensils (fork/spoon/knife) and only 1 plate

facilities, gym, breakfast, check in, wifi, shower

communication was very poor. bad organizational skills in regards to extra services like laundry

additionally, i had some clothes washed by the laundry

no laundry

it is not always that you give your clothes to laundry

laundry was overpriced (30 dollars for 2kg

we had problems with our laundry

we used the laundry service which was very efficient

(laundry service: please double check that your delicate clothes don t end up in a hot dryer and

we arrived we were told we had to pay an extra fee (quite high) because of the age of the kids, when we had the

comfortable beds, excellent wifi

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

breakfast was nice and the staff are super helpful

good location, good breakfast

breakfast and location staff so friendly

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

we also took tide pods for the washer but they probably have some laundry detergent you could use or buy

great pool, nice laundry facilities, good varied breakfast, wonderful staff

everything super clean, and the fact that we were able to use the laundry room for free was a massive plus

laundry facilities, rooftop deck/pool area, secure building, garage parking, very quiet

helpful team, good bfast and great washing facilities for laundry. fantastic location!

gym could have better maintenance and i didn't like that there was a door to the next room inside

breakfast each morning was excellent, and the dining area was a really pleasant space to start the

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay

friendly staff, good wifi signal.

they need to be a beans and other continental elements for the breakfast

to begin with, i only had a little bit of trash which i just handed off myself or once a week a laundrybag

we also used their laundry service, good and fast

was really comfy, staff is really helpful and laundry service was good and fast

the option to do laundry for a fee was another big plus

location, lovely staff and the quickest laundry service i have ever found

the laundry services it cost me a lot for little clothes to wash

all incidentals at san fernando, laundry, menu prices at the only restaurant, (dann carlton has three) were

prices for the laundry service was rather high

cost of the laundry was extortionate, basically 11000 for one pair of socks if we understood it correctly

was maybe a little too expensive for the room service food and the restaurant but still it was very tasty and

they lost one of our clothes on the laundry and they said that are not responsible of that

rooms a little larger? and the cost of doing laundry was outrageous.

the bar next to the pool was closed

i like the pool

breakfast, outstanding quality of food in the bistro, flawless and friendly service, the bed was

the laundry service a bit expensive but was quick and convenient

they do have a laundry on site with reasonable prices (we used it

good airconditioning and laundry service

laundry service was fast and affordable

unclear information about laundry service which is not that efficient due to the fact that is a service provided

getting laundry done at luum was easy as well at a good price

the room looked like it was recently renovated and they had an affordable laundry service

we enjoyed the laundry service and the breakfast was good

the wifi was slow

breakfast was good as well, may be simple for some but perfect for us

do not get the laundry service

twice for laundry

not a negative on the hotel, but once we converted the peso to aud we realised how expensive our laundry service

the service and the laundry prices

hot shower; smooth check in and check out; very good staff service including housekeeping and laundry; excellent

the apartment complex offered a laundry service which was helpful

not do laundry because the only washing machine they got was damaged

we used the laundry service which was affordable and helpful for dirty clothes

efficient laundry cleaning service

they also offer laundry service

location, great room, free fruit, good breakfast, quick laundry and friendly staff

cost of laundry extortionate, but no one forced us to use that service, so

small room, laundry service did not work well

we got laundry done and i couldn t believe the speed it was returned to us

they did our laundry in a matter of hours, and the breakfast was very good

the attention from staff the clean of room the breakfast

40$ more than booking 2- the price was definitely not worth what we got 3- they start cooking breakfast at 7am

the breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla,

breakfast satisfactory

of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get

the room was very comfortable, the staff were exceptionally friendly and welcoming, and the breakfast was

great location,breakfast very good

american-style breakfast, excellent service

the breakfast is a good quality too and has a good range of choices

breakfast was verry good, you have options, i like that

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

laundry service was not good

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service,

room with balcony, very good breakfast with many options, secure underground parking, english speaking channels

the city view from the room; the friendliness of the employees and the delicious breakfast!

others pointed out it can be quite noisy when other people talk in the kitchen or come in

the hotel is on feels slightly sketchy), nice and stylish/spacious private room and good communal kitchen and

water damage on the bedroom wall the staff in the morning are very loud, our room was next to the kitchen so we

the kitchen noise carries to the rooms. if you are a light sleeper, bring ear plugs.

the second was right by the kitchen and people stayed up talking late and then breakfast started early z there

in addition the laundry service is a nice touch

negative is the laundry service

the service was excellent and friendly. every request was tended to. fast laundry service.

location, staff,roomaccomdatios, breakfast, was very good

kitchen was well equipped

but the biggest travesty was my laundry bill when i checked out

the laundry service it s too expensive!!

the internet was really slow at times. the laundry was super expensive

think that they overcharged me at the laundry

the gym could use more equipment but still decent and open to all guest which is great

cost for a laundry is per piece, not weight

i sent a msg about early check in and when i arrived they said not available

the wifi. it s hardly useable

private bathroom. good wifi. good location for poblado.

breakfast is beyond basic

laundry was more expensive than i was expecting it to be.

the hotel also offers a very reasonable and quick laundry service which was fantastic

there's is no iron. amenities show there is laundry machine room but no. only laundry service.

kitchen hardly has any cooking equipment, we didn't even have a pot to boil water for coffee

great wifi

very clean and the staff is amazing, everything is so clean and have option of laundry and it was cheap and

breakfast wasn t the best but we weren t blown away by any breakfast we had on our month long

wifi worked perfectly, the location was perfect and the bed was very comfy

the location is great. and the breakfast was very good. the staff was very friendly

breakfast option could be changed up, we stayed 4 nights and the sam breakfast was offered each

no pool but that isn't a deal breaker.

wifi was good & fast

returning to such a pristine space after a busy day in the city was a highlight

the breakfast options were varied and the drinks were really good

great breakfast

scam me on the laundry charging me $60 for 4 pairs of socks and 4 underwear, i had to call the police, which

$58usd for ordinary laundry of 4 t-shirts, a hoodie, shorts and 9 underwear is extortionate in colombia or

taxes on laundry not mentioned

the laundry service was a rip off, 10 times what we have paid at other hotels in colombia

not wash your laundry here

you can easily walk to the over 200 bars and clubs in the parque lleras area

wifi signals are horrible

amazing price for the location! super clean and comfortable! breakfast was great too!

wifi had no problem in the room

an on-site bar that i think because the hotel is so close to a party area

laundry service delivered our clothes nice, clean and folded

laundry service, good location with many restaurants nerby

laundry service was

pity that the laundry service in the hotel is available only if we take our clothes to the laundry staff between

if the wifi didn't work at the airport who knows if we would be picked up

just across street there is a laundry and market

the people were so friendly, the location was great and beautiful views, the pool was clean

parking or even getting into a cab is quite dificult due to the reduce space on front of the

wifi was excellent

gym and jacuzzi schedule is just till 21