ask for tips everywhere (i'm used for it only for dinner or after some help): at breakfasts, for laundry

parking and staff

great breakfast, spacious room

location, price overall, cost of breakfast

pool looks nice, we didn't try it

laundry was expensive and i had to go out for

good breakfast and parking lot

comfortable, staff was nice to us. wifi was included.

very clean an nice, good breakfast

nice breakfast

room service breakfast was just what i needed with a busy schedule

the food and service 24/7 (kitchen).

are two friends and we were feeling uncomfortable about all the sexy parking garages at the entrac and the

then call and order room service

no breakfast nor other meals provided, paid or free.

the room was clean and when we ordered room service once, the food was good.

cleanliness, hot water, plenty of parking. there is good food right outside.

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t

their indoor pool was warm, and we loved swimming there throughout our stay

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

the pool was great, the room was clean.

room service available late which was great for a late arrival

the gym doesn't exist any more

it was quiet and parking without cost

to parking lot (no signs), small tv, no complimentary coffee pot in room, bath needs renovations, gym needs

easy parking, walmart behind the corner

entrance to parking lot (no signs), small tv, no complimentary coffee pot in room, bath needs renovations, gym

guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

laundry service form said laundry would be returned by 6pm, but the front desk told me (when i

the room had a bar fridge, hairdryer, a small desk and the lighting was good enough if you wanted to work or

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at

our room did not have a bar service

nice bar with attentive wait staff

do not have private parking at property , and need to work on clening in special in

breakfast

the breakfast could be better

there was an extra charge for parking and whoever designed the shower is an idiot

good ac the staff quick attendable and the resturante no big selection don t like breakfast needs more fruit

also gym was good but could be better adding more

breakfast planty of dishes

in addition there was no elevator from the parking area under the hotel to the reception area; we had to carry

app, the hotel is beautiful and makes my business trip more friendly, specially with a nice gym and the running

location, friendly and helpful staff, great breakfast and bar service

the room mini bar is not filled

little staff at night, room service very late and took a long time to prepare

huge restaurant and bar facilities

nice rooms cozy beds nice bar with area to smoke

very good breakfast, very nice gym.

they did whatever was in their hands to ensure me and my kids had what we needed

gym is very basic

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for

the swimming pool is really small.. still good to refresh.

wifi connection was so poor, some times even google didn't open

breakfast was good with ample selections

breakfast was always delicious

great place with excellent continental breakfast

the breakfast very good,the room small and clean

location, parking needed to be validated to be free, nobody say anything until i asked and i still had to pay

lack of laundry and washing machine

breakfast was tasty and fresh. location is ideal, being within the mall premises was excellent.

unable to use wifi; no english speaking staff

gym is very small and i had to pay for the parkins service

breakfast was fine. good coffee room rates are very fair. i use the hotel frecuently

laundry service, wrote to have my cotton slacks washed not dry cleaned

wifi connection is bad and one receptionist had a terrible habit of making my long stay there a bit

we liked the pool, it is not very deep but good enough for some laps

oss) room service was deplorable, first night we asked for refreshments they arrived 45 minutes later

the pool was on the smaller side but it was clean, the garden was a plus since it s rare to see green

air conditiones broken, delay in bringing clothes for laundry

staff very helpful and even the restaurant and bar of the hotel were excellent

the free parking place helps a lot, and you can count on parking service

or dinner, friendly and helpfull staff which allowed me early checkin without additional fee, big parking

has not ramps in the parking (basement) to drag the luggage

bed wasn't comfortable, wifi was poor, television was too limited and stream servi es wasn't runing ok because

the room was big and they have a gym that actually works

there are not pool

there was a menu in the room where you could order from their restaurant(room

no wifi in room which reception staff explained was probably due to high season but i m not sure if

wifi didn t work, tv didn t work, they told me something was wrong with the card key of the

the rooms are well taken care and it includes breakfast.

clean , breakfast was really good , comfy beds , clean towels, clean restrooms, easy to use safe

breakfast was more than i expect the clean did very good

good breakfast.

laundry service and valet parking

having a microwave oven in the room or laundry machines available to costumers, because the laundry service was

the staff's attention, the room overall, the wifi quality, the location

the breakfast could have been more better

gym didn't have towels ,cups for water

room service a little complicated to requests and the food not so good.

* poor breakfast

wifi connection was good

great breakfast!

breakfast good. room location facing major highway poor. twin bed small.

one night there were kids playing 'knock and run' at my door and were running up and down the corridors at

free wifi

staff made no effort to compensate and when asked for a late check out

wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved

flight was at 23:00), the receptionist did not budge nor did she utilise this

accessibility to a shopping mall, cafeteria area with great scenery also laundry facilities

breakfast was also very nice

breakfast was very good

the breakfast was good and has a good view of the city

free gym

location and parking

wifi spotty noise outside horrible

and by the way there is security parking for your car if you arrive with it

and helpful staff nicely decorated hotel and room parking hot and cold water work well wifi works

and helpful staff nicely decorated hotel and room parking hot and cold water work well wifi works

did not like that we could not connect to the wifi

our room was just next the motor bikes parking

wifi is unexistent

wifi was no good

one had towel provided for two guests and one bath towel each which had to be used also at the pool

nice staff, good pool, beautiful gardens. very good wifi

place, quiet, nice pool

the breakfast was ok

pool was dirty- plastic cup and dirt on the ground and less water in the pool

it is a very atypical hotel, my room was located in a building with 3 other room; we shared a kitchen/living

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member

that could be better is that the owner have dogs that are running around the property so my kids could not run

take a long hot shower because it runs out of hot water in 20 minutes it doesn t have hairdryer wifi doesn

were closed at the time the room was very noisy, we had loud music from 6am until 10pm from the gym that is

rooms are not sound proof, very annoying with the loud music starting in the morning at 6:15 (gym) and on friday

the gym opposite (and at the time of my stay the nearby the building works) start early in the morning

good restaurant. good room service. great shower with strong pressure and lasting heat!

the wifi does not work in the room, just on the lobby and hallway.

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

felt safe and comfortable. had private parking.

it was nice and clean, room service was nice too

cleanliness, basic assistance, wifi was almost non existent, room security was laughable, bed linen was shocking

bad wifi

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

wifi connection

everything was clean and safe and it was a good location. there was secure parking.

no decent restaurant, bar or anything within walking distance

hotel access to the parking lot is terrible, the parking lot is not really conditioned to be a parking lot,

the location, the staff, the room and the breakfast

breakfast was very good ud83dudc4d

we only had breakfast at the hotel

the breakfast is good. and the restaurant food is very good too. very good mexican food

the breakfast were very good and the staff was very nice and friendly

breakfast was good

claimed shuttle service but only within a 5km distance which was fine just wasn't clear and included in the

breakfast, and checkin

breakfast are disgusting .

they also advertise laundry service that they do not have

bad wifi and very bad showers

bad wifi in the rooms, very limited breakfast options

the wifi wasn't working all the time, but is not the end of the world

parking lot

the wall around the spa had humidity issues

spacious cleanliness supportive staff good parking and checking at comfortable time

spa suites are always amazing

the room was clean, and the room service was exceptional

wifi was awful but compared to other places in the city it s acceptable

offered a variety of breakfast options and was just a fee minutes drive from all malls

air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your

the double beds were small in size , not good for a big family with 3 kids

and free delicious breakfast

breakfast great , staff real nice you should have more food on vending machines just not candy

i would've like for the bar to have closed a bit later than what the current close time is.

i liked that they had a pool and an exercise room.

gym although very small,swimming pool looks good.

gym although very small,swimming pool looks good.

no in room safe one pouch of coffee only no mini bar not much ambience

breakfast included was excellent

parking lot if you loose a parking slip they charge you extra, you have to stamp it before you get

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was

the hotel room may need some renovation, but was very good for the price. free parking as well

breakfast... it took way too long for them to prepare food

i asked for check-out and laundry options, they replied a day later, when it was too late

wifi wasn't great

room didn t get any wifi because too far from the main area

wifi was slow and inconsistent

the wifi is too slow can t do enything

poor breakfast spread. no room service. bad location

the hotel didn t even open the bar as there was little point without many guests

breakfast over priced, poor reception, unhelpful staff

breakfast and was not good at all

breakfast was not exceptional as advertised and to slow that everyone should have at least 45 mins

the facilities are great, staff very friendly and good breakfast.

the breakfast is very decent

the pork meat served with for breakfast

breakfast was a bit tasteless and limited but in overall totally worth it value for

price$$$ was good, customer service from all the staff was excellent, free breakfast excellent, room service

breakfast is good! also location is very good / safe!

there were too many guests trying to eat breakfast at once

also enjoyed the free breakfast the hotel offers

no shuttle bus

i liked that there s a city expressed shuttle that gives a ride within 5 km radius for free

comfortable bed, clean room, room service. gym and sauna.

was not able to order room service on the website from the qr code

ordered laundry of shirts got them folded back not ironed!

rooms too little. i expected more space. mini bar will be nice

bed, tv size, gym.

gym equipped friendly staff clean

wifi slow down often

location a bit out of city centre. sometimes wifi was pretty slow.

comfy bed (very firm but that's my preference) good wifi

room service is offered

room service was cheap but literally had nothing, there were sketchy noises outside our room all

secondly, room service is provided every day

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

no laundry services inside facility.

provided laundry service when one of our children got sick and soiled his clothes

good breakfast very clean

big, nice gym, nice people

noisy a/c, in my case confused laundry service, the hotel's surroundings do not invite for a stroll outside

everything was good, clean and nice people. top floor has pool and gym.

room service fee won t be added in the booking totals price until check out.

the facilities are very modern, there is a great pool on the (covered) rooftop, a good gym

great gym installations, with good

room service was delicious

have to improve the room service

breakfast was excellent

the slow wifi

the staff at reception and breakfast room did a great job and the rooms were nice, modern and spacious

bicycle parking

there is hot water and fast wifi available

big king size bed blackout curtains to block out light reliable room service friendly front desk

wifi was very unreliable

i would have liked a mini bar or fridge

- pool - breakfast

also there was no bar to drink a beer at night

- pool - breakfast

gym is closed early on saturday and sunday.

the laundry service was very over-priced

i wouldn't recommend using the laundry service as it's a little spendy and there is a laundry place right down

it is really nice to have the kitchen there so you can put leftovers in the fridge or grab coffee/tea any time

courtyard a bit echoey probably due to loud other guests why do people shout over breakfast ?

wifi was occasionally spotty.

no wifi. very poor support - especially if you are non-spanish speaking.

room - lots of space, great shower and powerful wifi staff superb - always someone on hand to speak great english

had a pleasant night without noise even though the room next door had 2 kids haha

sometimes wifi was a bit slow, but no real problem.

nice hotel, nice to have guarded parking. wifi was good. the restaurant in the morning was nice.

the resturant/bar are not open, as wel as the gym is out of other

nice breakfast

good wifi

breakfast wasnt that great

the gym was closed due to covid which was as weird as gyms were aloud to be open

staff would continuously wake us up around 8am for laundry cleaning and sometimes open the door while we are

lady from the room service team was very kind

it would be great to have a mirror in the gym

for start my working day, but i had salmon with asparagus, and chocolate cake for dessert for room service, but

wifi was very slow and sometimes not usable