hotel seemed old, laundry room weird and really old. food just ok. staff friendly.

i asked for 2 trash bags to bring down my trash and the towels, he brings me a laundry hamper i told him i

the breakfast wasn't my favorite and the pool is tiny.

the room was as expected with 2 queen beds and a sofa bed for our kids

parking very convenient

laundry facilities, vending were also inadequate as they did not meet the needs of a traveling

no ice bag, no laundry bag etc etc

laundry room did not have a handle to open the door

breakfast was great, the staff was friendly and the payment process was super easy

breakfast could improve fake orange juice foodcold

tight on staff- desk not always manned because they are running towels, restocking, doing hotel laundry, or one

location was good and quiet, free parking, kitchenette, onsite laundry

they place our room next to the laundry room and storage and all we heard from over night was doors slamming

also normally hotel rooms have laundry bags in them, which this one didn't have either

so called breakfast , laundry facility did not worked for me..

pool very nice, nice lobby and bar area

the games and pool offered plenty of ways to entertain the kids when we had some downtime

the parking and the party environment the first night there. was not expecting that.

the lobby/lounge has a bar, pool table and fun decor, making it a relaxing place to hang out

not much parking except in the garage.

we also used the laundry facilities and they were great and clean as well

laundry mat with coins only

liked the pet policy

there was plenty of parking and it was free

the breakfast was perfect

operated laundry in the year 2026

beautiful facility. extra clean & really good breakfast. super friendly staff.

the cable tv and wifi was down for the entire hotel and never came back for a 4 day stay

cleanliness, hot breakfast and staff; especially hotel employee at the front desk.

breakfast choices were excellent. staff was friendly. room was clean and comfortable.

2) the onsite laundry only takes quarters, so could be modernized

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

easy to get to and even though we didn't use the pool, it did look very inviting

excellent parking, rooms, wifi, breakfast, friendly staff.

there is a gym and pool, though it was too cold to use the latter

laundry room is also free for guests to use

full fridge, 2 stove burners and free laundry was a huge plus for a 5 night stay

free laundry, fancy washing machines and dryer

laundry room was a mess

having laundry available was a plus

bed / breakfast / staff / location / pool / balcony

the facilities are clean and they have a rooftop bar that you will definitely enjoy

all towels left debris behind including gym towels

the rooftop open air bar has great views

rooftop bar was amazing

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

the gym has essential equipment, and the pool is comfortable as well as the laundry

it's spacious enough for the two people we had, came with its own little kitchen so you could make food if you

including manager they were getting mad by wanting my refund back because they charged me for a pet fee when i

com did not indicate i would be charged at your pet friendly hotel

no pool no laundry

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

laundry services

laundry ask for help for ride to airport

breakfast was fine although we are not breakfast eaters, just coffee

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

no menu at the bar for food. lots of homeless nearby.

the hotel includes a bar and a pool table

i liked the style of the hotel and the gym was fantastic.

the parking is terrible. hard to find a parking spot some times.

free laundry was great

there was a basket in the closet for us to use when doing laundry, which was free as well

free laundry is really nice..and having pots and pans for the kitchen is grateful.

we were very impressed with the free laundry facilities and the coffee, hot tea, oatmeal and fresh fruit provided

my room was quiet and comfortable. i liked the free laundry facilities.

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

thanks to the team for getting my laundry back to me on time

direct step-out from our balcony to the pool (balcony was fenced in), even though the pool was our view

situated hotel, great room service, and very hip surroundings

access to just about everything with exceptional on-site amenities like the rooftop bar + pool

laundry room was busy

was a mix up in the valet laundry - the service not available on the weekend - and it was inconvenient

the pool was great!

breakfast and comfort of the room, the pool

the bar and barristas were both awsome

for some small wash towels and was told they didn't have anymore and would have to wait until the laundry was

room setup was good. had 2 queens. had laundry room on property.

pool was not so big but it was decent enough to host about 3 families max

services,continental breakfast,room

large rooms. free parking. staff very accommodating.

everything was very nice looking. indoor pool for my kids is a must!

didn t work, the only chair in room the seat was stained with god knows what, so called room service was a

hotel bar didt have bartenders for lunch, so no cocktails for lunch....

t like was there was construction at the property the pool wasn t open the restaurant the bar nothing was

than that, this was a fantastic stay; we enjoyed the complimentary underground parking and the room service

rooms (we had the two bedroom apartment) - super comfortable beds, great shower pressure - great breakfast

breakfast, something for everyone, even fresh fruit: strawberries and blueberries

ample free parking - easy check in and check out process - friendly, helpful and professional staff - large,

breakfast was great before leaving for work everyday.

the sofa bed is not comfortable for kids'

my laundry was stolen out of the dryer and i asked the person working the front desk to check any

inside pool

my experience everything was good everything was clean and it had a a nice gym and pool breakfast was good except

the breakfast was perfect and they kept it stocked the entire time

the kids loved the pool

comfortable room lovely clean hotel laundry lovely place goos value for money

the staff was very accommodating and the facilities like laundry room and exercise room where very convenient

no laundry bag in room, there appeared to be broken car glass in a parking space and it was just left

cleanliness, laundry available, less than a mile from my job, and the really don t allow smoking at the

facilities - kitchenette with fridge, laundry room, gym

feel wifi is a little slow.

from front desk seevice to the room n breakfast was excellent

wifi connection was horrible. bkfast was minimal and subpar.

the breakfast was great and really good. clean rooms and great staff.

i liked the prepackaged waffles. plenty of options for breakfast. convenient.

guest laundry facilities

there was no guest laundry available.

was a pile of used linens in the hallway in the morning, it would be better if housekeeping used laundry carts

no laundry on site. internet connection keeps cutting off.

the pillows and no free wifi

the spa is not close to the gym. gym should have steam showers too or sauna to use

lovely and comfortable rooms, great gym, excellent location, modern, and nice ambiance.

the spa is not close to the gym. gym should have steam showers too or sauna to use

traffic around hotel was horrendous. very limited room service

decorated, quiet, and spacious room with comfortable bedding, a large bathroom, convenient coffee, and access

quiet place, free parking, nice chatting with the receptionist and norma who were so kind

location, near walmart and downtown. the pool is pretty nice.

the pool was very cold

awesome very nice pool

wifi was very low

laundry bins were staged outside our room. shower inside slippery tub.

would have liked to sit and have a happy hour in the bar that evening, but all the places were taken, probably

prices at the bar were too high, and $30 for overnight parking was also too much

the pool was cold

great location, great pool, lovely setting, fun rooms.

my room was at the end and between the laundry facilities and the adjoining room (there was a door that you

parking at the motel is a big plus in area where finding a spot can be

location, pet friendly, clean rooms

free parking or included in the price

location walking distance to lots of downtown restaurants bars and shops didn t get to use the pool but looks

time we took a shower and after for a while too thankfully i bring lysol with us wherever we go laundry facilities

liked the pool and hot tub, useful having the guest laundry room to use

laundry out of order all week; restaurant, bsr, and facilities all closed

the bath towels were stored on the counter and there was a sign for saving water, and laundry to not use if

was a bit upset that there was no microwaves in the rooms and the microwave in the laundry room was missing the

noisy a/c bar soaps and not liquid soap

the pool looked nice, but we didnt get a chance to swim

pool was not all that

has its own parking space.

carpets on the 4th floor, (maybe that's a designated pet floor

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

was a great place for a family night stay, we got to enjoy the pool

everything was very clean and the staff was very friendly. lots of parking available.

you need laundry, it's $4

friendly stuff laundry convenience cleanliness

pricy at times laundry machine smells and self service is a bit pricy

no wd in the unit, but if you buy a washing powder, you can wash your clothes in the hotel's laundry

on-site laundry facilities

pool was very nice

more direction on how to get to check in would have been appropriate when we called from the parking lot

lots of nearby shops, dining, gyms and plenty of parking

didn t like having no guidance and no help with my life from the parking lot, up stairs to the lobby while an

and open space right on south congress, restaurant is amazing, bar service and staff have been there forever

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

laundry only has one machine, which broke down while we were there

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

sure i was comfortable from the people behind the desk at reception, the chef at breakfast, the bar staff to

our small kids and us were freezing at night

free breakfast and happy hour

on all night which made it hard to sleep because i didnt want to fully close the doors since my kids were in a

i had to drive to store to buy laundry soap

room/bed, nice pool area, friendly and helpful staff, laundry facilities, good gym, close to downtown and south

pool area is great, facilities - gym, laundry, breakfast all fab

laundry room kept sparkling clean

laundry room, very handy, lovely pool area

i also used the laundry service, the cost is like $2 for a pair of socks and $5 for a t-shirts

the laundry i delivered to the front desk didn t get done, even though it followed the hotel s

checkin about 40 min at 12am with the kids super tired

we also enjoyed having ev charging

the gym was nice

banging laundry bins

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

breakfast options nice pool with shade in the afternoon allowed my dogs and cat to stay when the

the pool was clean and refreshing ud83dude0c

the staff was amazing joshua checked is in and was on top of our needs. room and pool clean.

goldie s, the main bar downstairs, extra spaces. pool bar.

room service was also excellent

bar was the most disappointing

gym, lobby and other spaces were super nice

the spacious fitness area was well-equipped with a wide variety of machines, and the spa was a

laundry service, staff friendliness

had laundry sent out and it returned with items missing

pool was packed

pool was quite small and crowded

in-room service meals were very good

sent my laundry out and had to ask for it back rather than it being delivered

the gym was also phenomenal considering it was a hotel gym

complimentary bubbly and drinks/cookies for the kids

pool was very busy during the weekend that we stayed there, so we didn't enjoy as much as we want

flavoured water jugs in lobby and water machine in gym

loved the coffee bar in the lobby and sitting by the pool

to have a heated pool for the kids

the pool was amazing, there was a wall up bar which was the restaurant inside as well

loved the ambiance, staff, the pool area and the scene in general

room service breakfast was

the pool area was lovely, spa was one of the best we ve ever been to and the butler s pantry was the cherry

lovely rooftop pool .. very friendly and helpful staff .. good food great location

there was an ice bucket but no ice machine so you had to call room service anytime you wanted ice

loved the shuttle service very friendly staff super comfy bed

loved the robes and slippers and room service

no laundry bag in the room

room service was quite slow, even with extra calls ahead to schedule a time

i didn't have breakfast. don't recall any offer of breakfast availability..

other than that, everything else was great from checking in to room service

pool wasn t as expected in terms of kids option and family time opportunity

the pool is tiny, no room service after midnight, and very basic room which would be the equivalent of any

bed very comfy. free water in rooms was great. gym facilities were really welcoming.

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

breakfast was horrible

price, there were no refrigerators in the room, nor were there plastic laundry bags

good location. clean and modern. the rooftop pool is great. laundry service very efficient.

pool was packed! kids could not enjoy.

the roof bar and the food there was great

gym is nice and roomy w/ good equipment

close to bus to space center. good laundry facilities.

lots of food options nearby and by the congress bridge -pool -gym -laundry facilities -friendly

there was nobody from the staff at the pool and maybe because of that pool was a bit crowded.

highlights for me were the smooth check-in process, high-speed wifi, delicious breakfast, and the welcoming

there was no information provided about room service

one laundry facility

the staff were very polite and friendly and the hotel has a self laundry place, which helped me a lot

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

towels were all used and overflowing from the laundry basket onto the floor

not so bad at first except they're dirty, things were broken on the panels, dirty laundry was often on the

laundry, i am grateful my bed was made and washed but my sheet felt wet whenever i got back to it

no laundry service

no on-site coin laundry

indoor pool water was a bit cold for the kids but otherwise great

very good and free wifi

to clean my own room and empty my own trash and bring it down to the outside dumpster using the laundry bags

seemed like i was being nickled and dimed for everything: parking, breakfast, laundry

there is also no everyday laundry service

the room was $300 a night with no parking no laundry bags and only one towel in the room

however, the swimming pool view behind the receptionists looked very nice; made sense that the lobby was on

i asked for room service took 3 hours to get us room service

wifi was expensive (surely these things should be included!?)

pool bar is awesome

wish room service included breakfast and early lunch hours and that the room had plate and silverware

the pool was also nice and heated, & i loved how there was no kids

the pool gets crowded because its small

staff is amazing! everything was perfect. we stay here often when we visit our kids. :)

ice machine and no kitchen area to get more cups , coffee , sugar and other things

room service was friendly and great

things that could have been better- we tried to enjoy the pool, but- a large unruly group of kids were at the

lot within walking distance - hotel was clean and rooms looked new - i used the services area for laundry, and

rented the hotel because of the laundry room and it was not available

continental breakfast, nice laundry facilities, clean and good sized room

we used the pool and laundry facilities and everything was in great condition

area, great breakfast, very clean rooms, totally equipped kitchenette, full-size fridge, 24/7 laundry

wifi was free.

golf courses were in poor condition for the price.

you lose any idea you have that you re staying in such a large city, because the hills and golf course you

bag upon check-in and restaurants would often provide activity sheets and crayons to preoccupy kids

spa staff a tad questionable

breakfast started on monday and tuesday was great

we enjoyed using the fitness centre and pool

the location and amenities included such as the sink and breakfast provided.

clean, well staffed, location, large suites, refrigerator/freezer, free breakfast.

breakfast was reasonable, but there are many places to eat close by so no problem

breakfast oatmeal is good! there is also milk and yogurt.

back door opens to bar on rainy street

location is central, the room was confortable. they provide breakfast and it was good.

can be a bit loud at night because it is next to traffic and a bar

location!! and complimentary breakfast. so convenient!

breakfast buffet with excellent staff; the room is fully stocked with a kitchen and dishwasher even

no gym or pool usage due to construction

location, design, breakfast , staff

easy location and great staff also great breakfast

staff was very friendly, and the breakfast bar was great.

bonus: there is a laundry room with 4 washers and dryers

very disappointed in the pool only being 4ft deep and really disappointed that there was no hot tub

restaurant/sports bar was big

it didn t have a nice pool.

nice gym with pool

beautiful rooms and lobby. very popular pool

1st my kids were finding pool tiles that were popping out

late check out policy too strict, bell hop service was non existent, traffic around hotel poorly

wouldn’t allow a late check out

is no disclosure about the pet-friendly policy, especially about the us$150 cleaning fee per stay

laundry service at the hotel, big spacious room

they had a delicious breakfast oatmeal bar and a delicious overnight oats/chia cup

there s room for improvement on the breakfast.

the breakfast was great, the room was very clean, the view was phenomenal, and the staff was so nice

not so much space in the breakfast area

the food we went to grocery to get since there was no service available) and for someone to empty laundry

swimming pool breakfast is not completely free and is not buffet style nothing for kids within the hotel parking

mesage came in when we arrived at airport, requested early check in

some college kids were in there with tee shirts, shorts and flip flops acting like jackasses

the bar service on a sunday was very slow

best gym i have ever seen

room and hotel facilities were exceptional and the gym was probably the best hotel gym i have seen

breakfast was great as well as the location!

breakfast we had at the diner bar was exceptional

was no ice machine on the floor for self service and you had to call room service for ice

breakfast was good staff was friendly enough

the interior design was beautiful. the 4th floor amenities, restaurant and pool are nice.

the pool area was really nice

gym was big enough, clean with working equipments

on saturday the pool area was not too kids friendly

the staff in the spa was not friendly and very difficult to deal with

the staff was wonderful! the breakfast was delish.

big hit with the kids

central location and squeaky clean! laundry was a bonus too.

also trash cans were all overflowing and laundry was all over the hallways

no dog/pet area

great location and proximity to everything. awesome gym.

however, if you're traveling with kids you might want to look elsewhere

there weren't robes in the room nor was there a laundry bag in the closets.

the upstairs bar was pleasant

excellent bar, restaurant and breakfast cafe

however, the indoor pool was freezing and too small

the bar closed at midnight on a sat after a big concert.

on a caesar salad and other things (mayo, ketchup) left off orders (4) wanted to do 4 days of laundry on the

great pool and bar staff was excellent

pool

breakfast was excellent

the roof top pool and bar and room service was great

rooftop area was inviting and the gym level was spacious as well

all the boxes for our family of 4 with the cute room layout, upscale dining option, perfect gym setup and a cool

also, not sure if we missed a note about room service but we would have loved it one night there but didn t

the rooftop bar is great and the cocktails delicious

they let me estly check in and late check out for free, which helped me a lot, especially when my flight was

more catering options; asian food preferably. self laundry facility.

location. room size. roof pool.

we dont get to have nights like these because we have 5 kids and the night was ruined

loud noise on our floor, kids crying running up and down the isle , dog barking all morning

wifi was terrible

also, it is across the laundry room/ housekeeping

the wifi took a long time to work properly and had to call tech support 3 times, but it finally worked

would be nice to know the pet contract and fees not that it was really an issue but would be nice to know it

my kids enjoyed swimming

gym was decent too

laundry requires extra cost (usd2

simple effective gym, good size room and laundry free within room. staff lovely

there are full kitchen with washing machine and the laundry in my room

loved the laundry machine

laundry situation was a little confusing amd we ended up wasting time and money trying to get it to

laundry only took coins, which the hotel is cashless,

wish the pool was bigger or rooftop not really a dealbreaker for us though

the bar is beautiful but does not serve any food, other than jalepeno chips.

com as well i was charged another $75 for my pet (which i have paperwork for) and i was never even asked--they

the noise from the bar next door. you could hear the music extremely loud.

front clerks were past rude when asked for change to do laundry, i found the accountant when i thought he was

unit in the room was very noisy and there was a weird smell in the room which maybe came from the laundry room

the room was good and i particularly liked the laundry facilities, but there were not enough snacks/personal

location of the laundry room was odd and added a lot of time to the task because machines did not offer payment

i liked breakfast. laundry service. pool. the location was clean. staff was very nice.

had gym and pool and laundry facilities that we did not have time to use

guest laundry available for a ridiculously low price

great rooms / in house laundry (bonus when travelling with family) definitely staying here again when back in

laundry facilities, room size

amazing hospitality from staff especially sergio at front desk, the gym and pool (also has self laundry

no fridge no safe no laundry facilities

mandatory valet and no laundry

dirty laundry no service still charged same price

laundry

wifi was unreliable, hence low score on facilities

there were laundry facilities and a restaurant on premises

lobby. bar and restaurant area were nice. kitchen area in room.

i needed to know info , we enjoyed our room with two double beds , two tvs and even dishes in the kitchen with

the pool could have been just a bit cleaner

room service was barebone, with basic food being delivered in paperbags

laundry service

the pet fee is a little steep, but worth it

service in bar in afternoon was slow but that is picky

only suggestion would be that room service pay a bit closer attention to requests/service

wifi was a little erratic in my angle of the hotel

that and they upgraded us to a suite - with 2 small windows out into a hole where all the hotel laundry hang

convenient location, secure parking, spacious room, laundry facilities.

i couldnt get our wifi to work

breakfast

parking at hotel avaliable, free breakfast, and very clean rooms!

no laundry bag and garbage bin.

laundry facility, very thin walls and connecting doors meant i could hear everything going on in

pool was on the dirty side. however, the rest of the hotel was amazing.

the pool area is ok

i liked that the gym is open 24 hours

wish this hotel had been built while my kids were all here at school-would definitely have been my go to

excellent bar tenders and wait staff

wish this hotel had been built while my kids were all here at school-would definitely have been my go to

sadly, two of our drinks fell because the bar table was a little shaky all night so we lost $24

great pool area