wifi was a bit jumpy at first but worked well

very spacious, clean and have all the things you d expect from your hotel room except a mini bar / fridge

free parking

the huge green space outside makes a massive difference when stopping with kids who have been bouncing off the

lovely spacious rooms fantastic choice for breakfast super afternoon tea

i liked the staff the food the drink the cleanliness the owner was a lovely lady and her pet dog

very good location and nice bar area

breakfast was delicious

lovely full english breakfast

position was good the staff were polite and helpful arranged a taxi to thornbury golf club and when no taxi was

pet friendly

beautiful setting, first class room, lovely friendly efficient staff, plenty of parking.

there were ample spaces to relax with a drink from the bar and a sensational restaurant (chef) on site

no bar facilities so obtaining a drink took some time finding personnel to take the order

breakfast every morning in the library (because we had a do) was delightful

when departing the room in the morning nearly tripped over laundry that was right outside our door that have

not having suitable chairs/table for breakfast as we had our pet with us.

lovely hotel to stay at, personal trainer at the gym reception very nice and friendly ..

shower not easy to get hot and the last hour suddenly no water so my kids need to move to the next

location / amazing staff from deputy manager , to spa , front desk ..

was a great hotel especially for the kids

and because the card machine doesn't work on the floors, you still need to go down to the busy bar to order and

good the room was also really clean there are also so much activities to do there is spa ,pool ,kids cinema and

ordered room service & at 16

people are respectful and polite also the breakfast was good and the pool was also good the room was also really

didn't have time to use the gym but looked as good as expected for a hotel

we were offered a token when we arrived at the pool but it would have been better to have arrived already

nice food and kids ate free

immaculate, great room , facilities and staff . lovely breakfast

placed hotel with good facilities, good parking and a superb breakfast

would've been nice to have laundry service.

whilst i dont expect kids to be seen and not heard, they should perhaps have been told to play near their family

it is good that you allow pet's and he had enough room for his bed on the floor but please be upfront about

extra cost taking of taking a pet - charge wasn't immediately obvious when booking

wifi dropped out a couple of times

the room was spacious and very quiet. very clean friendly staff good room service

room service food was odd

the reception to get information on room service and restaurant reservations was problematic

also no room service available when we arrived (8

no room service menu

friendly helpful manager who informed us of the wifi code and asked if we needed help with our bags

room service (dinner) was good although a long wait and breakfast was good too

of the guests were in the bar until very late and were extremely noisy

wifi wasn t great

staff opened the bar whenever you

free wifi available throughout the hotel

we arrived early and they were able to sort out an early check in

great value, clean spacious well decorated rooms, good facilities (gym, pool table).

wifi fab in room and breakfast/ chill area

didn't use the gym during our stay but they have a gym

the staff were all so lovely and helpful. parking was good and free. breakfast was 100%.

by very friendly staff who had been accommodating of an early check in as we were attending a wedding

location, easy parking

a delicious breakfast was served and i had just what i wanted

lots of parking

if laundry facilities are available, that should be excellent

there was also a strange incident with the laundry service: the service was advertised, and the price list was

the smell in the room was of laundry washed in an old washing machine with a dirty filter - especially the bed

we would like to reuse our towels to avoid unnecessary laundry, but the towels were taken away anyway, despite

the room was ready early and they gave me an early check in

room was above the laundry and was noisy in the morning.

nice quiet room, nice staff, lovely breakfast, good lifts, reception / bar staff. ex.

nice staff, good little gym and a really good breakfast spread

lovely hotel staff at bar really nice, clean and lovely rooms

gym

a small onsite laundry would be great , particularly for overseas visitors

bed was really comfortable but the kids' sofa bed was quite creaky, nevertheless, they had a good sleep and

was no wifi when i got there and they didn't let know of this until after i paid and checked in

also the young lady on reception downstairs was great as was the young man on duty at the bar and restaurant

good gym

over getting my laundry done receptionist said today after 5 pm but due to holidays laundry was not

super nice staff, amazing breakfast, well equipped gym, cozy rooms.

our room had everything we needed including good strength wifi

bar had a great selection of drinks and staff were friendly

kids loved pool area

laundry service here could be a bit tricky

comfortable bed, good wifi

we arrived early but were immediately offered early check in and then rooms next to each other

the hotel was fab! perfect for what we needed and enjoyed the room service!

great gym with all you need

of the hotel; construction was going on all around the hotel it would be great to have onsite laundry facilities

staff recommended joining free accor rewards program, which unlocked early check in and wi-fi immediately

the food was very nice we had an evening meal and a breakfast

bar service was not bad, but the polite lady serving me was struggling to pour the pint of beer

rooms are massive. great wifi. bed is super comfortable.

self service laundry. good for drying clothes in rainy day.

we were place on the laundry floor and could hear the machines in the middle of the night.

handsets - two did not work and previous guest's laundry still in the drawer when i arrived - no big issue though

laundry required own

guest laundry available for small fee

when we poped out later on we found there was a laundry bag with 1 toilet roll and extra coffee, teabags ect

were not allowed to put drinks or laundry on a tab to settle on departure: immediate payment was required for

odd, but suggests something was not right in their laundry process

the gym was really disappointing though

central location - hotel gave a complimentary late check out at 12noon- super friendly and helpful

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled

laundry and cups etc in hallways while housekeepers were cleaning rooms in hallways

was unclean on arrival - toilet etc corridor's were still strewn with dirty laundry at 4 pm, both days we stayed

not being attained chipped skirting graffiti on walls terrible artwork mismatched lighting maids laundry carts

we booked in at approximately 5pm, there were bags of bedding laundry outside many of the rooms, which did not

reception area was full of crates and laundry type items on arrival which felt more like a hostel than a hotel

the restaurant and bar fabulous and all the staff are really welcoming and

bar area was clean and inviting, very comfortable

bathroom was outstanding - great wifi dinner was awesome

some vegetables with my dinner and there were no options, however the food was top class and room service provided

when we went out for breakfast the cleaning staff had all the dirty laundry and dirty plates from the other

multiple times at 3-6am on a bank holiday monday morning hearing very loud thuds of beer kegs and laundry (

was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very

rooms were excellent 5* staff were friendly, spa facilities were very cosy in the old bank vault area of this

swimming pool and facilities were excellent

i would leave that to laundry staff, except there were none

there could be a laundry room for guests to use as the hotel laundry service was very expensive.

no laundry room

bar stuff that we're working on friday the night 9th june 2023, in particular the young lady, she

good services and friendly staff really good wifi, really appreciated since i had to

laundry service

laundry very expensive

it was very clean, staff were exceptionally helpful and the breakfast was good too, ideal location opposite

room was warm and comfortable and wifi very fast

good breakfast included in the price, will definitely use again if we

would have been nice if there was a pool ! i am not a gym person !

giving me early access to his room to decorate it, and gave him complimentary chocolates amd bar drinks

room service was prompt, they provided ice for prosecco at the bar

wifi was constantly going off

very good breakfast

at 5am the noise from a flatbed trolley being dragged around immediately outside by the hotel's laundry

into a wall, the door didn t close properly, on leaving the room for breakfast we had to move laundry bags

the stairs were quite steep and we were woken at 6am on sunday by the laundry being delivered

good choice for breakfast too

courteous staff; tries their best to facilitate non-standard requests;; excellent, reliable wifi; courtesy

it may have been a laundry cupboard at some point

the room laundry sheet provides options for both dry-cleaning and laundry, but when i tried to hand in

the stairs for the people like me who have mobility issues, and the housekeeping staff dragging laundry up so

our room was opposite the laundry rooms, often with laundry piled outside which we had to stepover to and from

normal selection of tea coffee and biscuits and even fruit , and although i didn t use the mini bar it was

a portion of fries (room service) and was given an eta of an hour they also didn t send out laundry bag

don’t bring your kids and go out after dark

wifi access in rooms was not free

a little expensive, as was parking, though this was offset by reasonable ev charging

great location within the city. room was clean and breakfast was good.

incorrect info on available laundry facilities.

hotel with fabulous temple spa toiletries, in central bristol with parking

location, good and reliable free wifi and i got a free upgrade

had sent a message asking about the possibility of early check in, but no one responded

the wifi was good and the tv was a good size

room had laundry baskets in front of our door and a rolled up old carpet when we arrived

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the

there were always laundry bags lying around in the hallways

laundry facility was available but i did not use it

reliable, free wifi was appreciated too, as was the great vegetarian breakfast

was out of service all weekend leading to congestion especially for the poor staff trying to move laundry /

the 1 remaining lift had to be shared with laundry trolleys only big enough for 3 people

kids door being kickedd by the thugs fighting in the hall way

location helpful early check in advice on parking ability for dog to stay

receptionist let us book in early at no extra charge and gave us free breakfast for following morning

the door didn t lock properly and rooms were a bit tired, all the laundry was piled up in the hallway the

noisy next to the road, wifi was quite weak

food was lovely and the kids loved

the spa facilities were good even though being renovated

was excellent especially the hot roast potatoes on the bar

nice to have a garden to sit in - also quick and efficient laundry service

first room we were offered was in the basement, our door was between the laundry storage room and the bar/

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/

and they had to be carried down into the garden exposed to the element was told we could get laundry done, but

to detail ,also stairs to the 3rd floor , laundry bags left in the hall way for a couple of

friendly atmosphere and staff very relaxing especially bathroom with shower was excellent and car parking was

very good bed with good room lighting, tv and good wifi

cocktails in the bar after dinner

they even lit the fireplace

all the staff (the most knowledgeable bar staff i have ever met) to housekeeping, reception and beyond everyone

friendly staff and the food was good, parking was handy too

breakfast more than adequate and enjoyable

parking on site and wifi was ok

wifi slow

bed very comfortable, excellent tasty breakfast freshly cooked to order.

service from staff, the floors were dirty in most places, poor amenities, and their laundry service is insanely

laundry on the landing outside our bedroom was there both days receptionis has stains down her

keep having weird sounds from the wind, no heater in the toilet, laundry took very long time, light is not bright

disused floor by mistake as i was greeted with missing carpet, a plywood floor and piles of dirty laundry

and the corridors could do with some more consideration as it feels like you're stepping into the laundry/service

are tired - we were overlooking a kitchen entrance

breakfast on saturday faultless. dinner on saturday out of this world!!

would arrive hungry so pre ordered a picnic but that didn t happen so we then waited to order room service

nothing really, maybe some bananas for breakfast

for the price we paid most facilities were shut, rooms were not properly set, cobwebs, barely any wifi, non

the bar shut at 8-30

breakfast was included in price and had a lovely full english

breakfast was delicious

wifi was weak in our room, not important for us but maybe for some

it was the england v ukraine euro football match the parking was busy with guests at the property

weekend stay at beaufort hotel the staff were brill, hospitality was great with ricky behind the bar annie, lucy

wifi in my room - room was a little tired - shower mixer tap was stiff - heating incredibly noisy

great atmosphere in the bar at night

nice bar area & was able to watch the football

lovely bar with inside and outside space

pet friendly room, friendly staff, good tv, good breakfast and excellent value for

the breakfast was great, room clean with a four poster bed

free opposite, comfortable bed, good shower, clean, good wifi

good wifi, tea & coffee in room

disappointed when i booked again to find out that breakfast is no longer available

golfers going for a drink took all places close to hotel and we had to carry are bags from the laundry building

the cleanliness of the hotel wasn't up to scratch either, food plates and dirty laundry was left throughout

in room - under bed not hoovered - a shaven beard hair on the sink unit - bottom sheet still had laundry label

stairs leading up narrow and cans of water and laundry left at bottom of hallway

tired, derelict which is off putting, sheets and towels hanging over and out of the fence in the laundry and

room was spotlessly clean, breakfast was ample, cooked well and presented nicely

the bar is a nice place to sit down to unwind and we also ate dinner there which is really good

come here a lot the location is great for us, the staff are always really friendly and the breakfast are always

breakfast was very nice

the breakfast and food in the bar was excellent

there is no spa or swimming pool at the hotel

breakfast wonderful

very fast and excellent room service

if it had a spa it would be perfect! a long walk into town.

good room service

spa looked very untidy every time we went with big containers of unfolded towels/laundry lying around

the building so no view whatsoever but the worse is that there is an extraction fan noise because laundry room

laundry was left outside our room in the hallway

being charged 6 for an orange juice via room service

we ordered room service and breakfast to the room and all worked impeccably

what are the meal times, how to operate the tv, where to find an extra blanket, how to get any laundry done

breakfast was very good, and the hotel also offers a comfortable bar and lounge area to relax in the evenings

room upgrade paid for but; broken spa bath shower head of the fixed above head height type on a wall and was

free breakfast was a nice touch and plenty of continental style food to choose from

they don't offer room service