rooms were very clean and great to have a late check out time of 11am especially on a sunday

the bar shut at 20:30 sunday

the rooms and bar are comfortable

bar cosy and hotel decor just beautiful

could have done with better lighting going around in the dark from bar to bedrooms .

i asked for a one hour late check out and was refused because hotel was full

bed into a table and broke his elbow, after being in a&e until the small hours of the morning, a late check out and complementary breakfast to the room was offered and delivered

fitness & spa facilities were good and a late check out meant i could make the most of them

spacious and modern facilities - very good customer service late check out

breakfast was really good and the pool was really clean

nice room and big shower room, lovely big pool, late check out, helpful receiptionist

we really enjoyed late check out

even gave us a very late check out due to our flight delay at no extra

walking into the door and the lady who checked us in was fantastic with my kids, got us earlier into our room after a long journey, bar lad andrei i think his name was, had

) in the hallway which wasn't ideal with small kids who go to bed early

late check out of midday appreciated

the only thing my room didn't have was a kettle & tea making things, but the bar downstairs is 24-hr service, so various drinks are available

staff were very helpful and breakfast was provided

entrance area was via a cafe bar, which was a little bit different

the two lads on the bar seemed more interested in having a laugh than helping people out

late check out compared to other hotels

who stay again and upgrade to executive to get the late check out

:) i really recommend this hotel for families and i would like to thank the staff for the 3 hours late check out

a really lovely welcome when we arrived and we were given a free upgrade also and a late check out

really nice room and bonus late check out.

evening meal was surperb (can be paid for when ordered or added to the bill and paid at checkout) late check out was great as didn't need to rush and was also given a little goody bag for our

on our arrival back from a meal at the red lion, and as it was dark when parking the car, we were met by the owner with a torch

bar has a lovely community feel to it

cody, ben and matilda were super friendly and our kids had a great time

was a nice size and the bathroom was spa like

room was cold but fan heaters provided. late check out - appreciated parking great staff nice

the salmon at breakfast was really good. much better than the full english.

the noise in the morning from kitchen

breakfast, outdoor area, early check in much appreciated, location,

great location. hostess made us very welcome. good bar with a good atmosphere.

room was very clean, the staff were a little funny, i asked to have a late check out and they agreed, then i had a call asking if i had left and not paid for the bill

the bed was very comfortabl and the breakfast was enjoyable and delivered to your room at the time you requested

breakfast was a little limited

(we ordered room service) the staff are very friendly and helpful (-)dining room service was slow had to wait ages for our drinks (-)been appreciated in the very warm sunny weather conditions and would have saved having to use the room service or the short delays in having an attendace at the bar (-)i wasn t aware lunch wasn t being served at the moment and no room service available. (-)times and conditions of room service were very unclear (-)the shower room service heating shower food

rdens), the drink, the food and most importantly staff

staff could not do enough for you, late check out was able free of charge lovely large room great bed balcony was a plus free from

brunch served in the bar saved having to get up too early for breakfast

coffee and biscuits left for us - they accommodated an early check in for us

good car parking

it is right in the town of hungerford, and has plenty of parking

late check out available.

late check out available at additional cost

the location was great, very easy to get to by car and ample parking

about room service charge not explained

the breakfast was fabulous and there were so many extras to make your stay comfortable, relaxed and

needed a late check out and with out hesitation the staff sorted it

away between christmas and new year at the pheasant - the weather was awful so we sat in the bar all afternoon by the fire, had a delicious dinner (the food is really very good) and a relaxing

food, lovely staff, beautiful room, (absolutely spotlessly clean), loved the bar too

excellent food, great bar service, comfortable & warm room.

clean and comfortable room. well equipped. friendly staff and good bar on site.

they also accommodated us when we asked for a late check out

was wifi throughout and they also had sky sports which was a bonus on play of weekend (in the bar not my room)

very good value bar prices too

we had an early wedding to go to and i asked if it was possible for early check in

able to accommodate my particularly early check in request which was hugely appreciated

happy to give us a late check out and book us a taxi

breakfast and rosemary made us feel very welcome

breakfast was fantastic.

location, room service, breakfast, the support from the host

was a wonderful hostess who served a delicious full english breakfast

late check out as standard

clean and modern. facilities were good. late check out time is handy.

have recommended to friends and will be back with the kids and they'll love the pancakes and milkshakes

no kids

issue was aircon was very poor in room 28 baking hot all night (although was very warm outside) ev charging good for us

we had a long flight ahead of us on the day of check out and were allowed to have a late check out which was wonderful

breakfast was great and staff were both friendly and

excellent breakfast

was very clean, great service and breakfast in the morning.

only issue was wifi, not working in the room at all, despite multiple reassurances that it would

the staff were very friendly. the food was good. they let us have a late check out.

pillows and bar food weren't our taste . breakfast amazing

lovely rural surrounding & plenty of parking

wifi in the rooms is poor

very grateful for the early check in for the wedding, staff lovely everything else great !