5) very quiet bedrooms (& was able to get late check out- again for my ill daughter)

unsure how that is a premium room and he also let me stay an extra half hour late check out free for the issues

when arriving and asking reception if it’s possible for a late check out which i was told on the phone by a colleague the night before it shouldn’t be a

late check out granted

started the day with a gym session and then enjoyed a good breakfast

particularly spprected late check out and extended breakfast

our room and the room service were very good

50 room service tray fee, a bit excessive

gym although small was great just to unwind and loosen up

was fantastic for the airport, and having an early check in flight

nice late check out (12 (-) we pushed for late check out and another staff member said we could have early checkin and late check out as (+) late check out time (+)location easy check in late check out nearby parking with discount

took 15 minutes to get a cup of coffee at the bar in the morning

friendly helpful staff centrally located tasty breakfast good value for money

for room service i come away for break not to clean my room there come round asking what i have run out

no bar fridge to store cold drinks but it was not a huge problem as i only stayed one night.

did request late check out that they aproved at the rate of 10 / hour

breakfast was excellent and the late check out time was a bonus

allowed early check in and late check out. clean. beds comfortable.

including the staff our whole family and our kids loved it

it is so worthed for money, especially for family with 2 kids

free late check out until 2pm was fantastic

the bar food was delicious as was the breakfast

from some facilities issue

reception staff were friendly and efficient room service staff were pleasant and good

the bar food was delicious as was the breakfast

5 late check out was very useful

the room was huge and it was very clean and the price was epic and the breakfast was very good

the vegan/vegetarian version of the same, a croissant with ham & cheese, eggs and toast, a kids option, etc) from their kitchen

good breakfast, lots of choice

room as we were there for three nights, and we also booked a further two rooms for our grown up kids and their partners, however we were not allocated the requested room

check in and late check out

accommodated an early check in and late check out

breakfast great selection and freshly topped up through out

accommodated an early check in and late check out

close to station and old town. early check in was no problem.

shower and comfort of the room was excellent and we were aloud a late check out free of charge

the room service/food was exceptional i enjoyed every meal i got

the room was big enough for our family ( 2 adults and 2 kids ) comfy beds ,nice size bathroom and kitchen corner ( small fridge,kettle ) our family was

location and the room had everything, fridge, bath, room service and a lovely comfortable bed

friendly staff, good location, clean, fridge in room, good wifi.

late check out but they did hold on to our bags til we were going back to the airport , and our

be nice not to have to pay for late check out

we could check in early which really helped as we'd come a distance and we also had complementary late check out which was unexpected and incredibly convenient ag this time

spacious room and late check out option

alot of miscommunication and confusion at front of house and breakfast etc and then asked for a late check out which was paid for yet 3x we had different maids chapping our door

we got breakfast included which was also lovely and fresh and the hotel staff arranged us a late check out at 1pm which was really convenient for us

great bar downstairs

bar and restaurant were great, good quality food and service

the bar downstairs suits the hotel perfectly, the colours chosen are just to our taste and the staff

appreciated the added treats in room, no room service charge and breakfast was delicious

late check out and it was clean

early check in, helpful reception staff, nice bright clean room

we were place on the laundry floor and could hear the machines in the middle of the night.

the gym was good, the breakfast was great & the ease of being 5 minutes from the train station

very gym

two room keys late check out of 12 was a bonus room was a good

the only option for late check out is 5pm for £30, would be nice to have other options of extra

like (although i didn't need it on this occasion) the late check out (1200 hrs) as you don't feel rushed in the morning

lovely staff, easy process, nice room, will use again , late check out time was a bonus

have late check out for no extra charge

a concierge checked me in, he was super kind and let me have a late check out as i was speaking at a conference the next day

hotel was very clean, beds comfortable, staff were great, extremely glad of the option of late check

location, late check out for ihg members, good breakfast

personally i enjoyed the gym , well equipped

the staff made this place incredible! they went above and beyond to make my kids feel special

extremely helpful and friendly dog friendly ease of arranging late check out very relaxed

for late check out but kept getting disturbed by an angry house keeper who wanted us to leave

asked to speak to the supervisor and they agreed to give us a late check out time for free which was wonderful

we had clean towels and clean comfortable beds as well as a late check out of 1pm which allowed us to have a good rest before travelling home to north wales

windows - let in lots of fresh air though staff were a bit rude, check out is 11am, we asked for late check out at 12pm at a 10 fee - at 11

considering one of the factors of booking this hotel was the late check out

there was no option for late check out, even though i sent a request well in advance

clean, comfortable n lived late check out

covering from jet lag)

the late check out is super

close to weston and bristol which is where we were going, nice location, late check out time.

friendly staff & flexibility on late check out.

the staff were all very friendly and accommodating of an early check in

best full english breakfast i've ever had

parking, free wifi, choice of accommodation, varied menu offering greater range than conventional pub grub

loved the late check out

late check out fee was expensive, £10 for every extra hour

late check out, 24/7 bar, friendly staff and the room was perfectly suited to us

great convenient location late check out

the gym was fab and we managed to fit in a quick workout

late check out was super

the fact they don’t offer breakfast and allow a late check out

a beautiful log fire made the bar smell of wood smoke

great bar and roof terrace

there was proper filter coffee in the rooms and you got fresh milk from the bar

the bed, the tea/coffee facilities, free breakfast items and the late check out.

the room could have been cleaner, and the wifi was extremely slow that it made it unusable

, its been years since i stayed at a hotel where there wasn't a tv in the room, however as the wifi signal

not a very big car parking lot.

handy to have parking on

late check out included

the boss gave us late to check in and late check out

the chef was sick on our overnight stay and the kitchen was closed but we have enjoyed superb meals on previous occasions

chalets are very clean and spacious fully equipped kitchen the onsite take away service from angelinas was spot on and very well priced the site

room spacious and confortable excellent breakfast good kitchen dinners are very good with good different options amazing staff friend and competent

spacious and well appointed bar and restaurant - friendly staff

the bed was really comfortable and it was great to have complimentary late check out (2pm)

had arranged a late check out at the front desk to avoid being woken, however house keeping let themselves in

facilities and option to join as an ihg member for late check out

double bed was amazing for the kids

good hotel with family and kids ..and large parking to

they are accommodating and helpful, we managed to do a late check out so the kids could enjoy more the pool

late check out at 12 noon,gave us olenty of time for morning swim and leisurely breakfast

a lovely setting, wonderful reception areas and wonderful pool/gym

i did not try breakfast, but it should be okay.

we were offered a token when we arrived at the pool but it would have been better to have arrived already knowing as we could have brought one

in ans i as told i had been upgraded to aztec hotel and spas whichever was amazing also with a late check out of 1 pm with full use of the spa

big shout out to the black sheep where we had breakfast

bloke at the bar was very friendly and help full i will def be coming back a very nice place to

no bar or restaurant after 8pm

a very nice continental breakfast was included; this was served at the restaurant next door where the staff were extremely

allowed late check out after i did the local park running the saturday morning ud83dude0a

accessible on foot via cotswold way and a path leading across the golf course

the staff were very friendly, the food and the bar area were excellent

our baby at the last minute and the staff were very accommodating and we also requested a free early check in in advance

location breakfast and staff were excellent