got free late check out which really made my daughter more comfortable awaiting 6 hours between her

the wifi was down

window door providing daylight and access to private parking lot with chairs many restaurants next to the

lots of parking

breakfast

and plenty of food the staff was wondering the rooms had refrigerator micro wet bar even hot plate and breakfast in the morning and even offered late check out you can't beat the price also a

a very nice pool check in was good no issues, we got up late so we asked for a late check out most hotels grant you to 1 pm we were told out by noon or

breakfast was excellent and staff were brilliant

they also have a laundry room available for a very reasonable fee $1

wifi could be improved

loved our room, and we were able to take advantage of the late check out

location was right across from the falls. walking distance to restaurants and casino.

missing was a kettle & microwave esp family with small kids that only eat foods from home.

enjoy the pool area because it was always full of loud kids breaking the hotel rule that prohibits horsing around

we ate in the bar and the food was great as was the service

early arrival and late check out immediate service in the room with questions about the air conditioner great view of

did not ask for late check out.

we got a free upgrade and late check out as i signed up for being a radius on member

wifi bad

pool was so cold!! but i think that was because of how warm it was inside the pool area.

because of a delayed check in on the hotels end, i asked for a late check out which was nice and we were able to enjoy the views longer

had a lower lobby room ( was only there for a night to see a concert @ the casino, wouldn't get to appreciate the night fireworks & views), it was adequate for my needs,

only thing that i would comment on is the need for some type of bar in the shower to hold on for balance

staff were great and we managed a surprise early check in and got a penthouse room

area was a little far from anything fun besides the casino

we also requested for a late check out which was provided

pool too busy and too much chlorine to enjoy swimming. no family/children’s channel on tv.

bed was really comfortable and the early check in request has been approved by one of staffs

very clean hotel & excellent exercise room & swimming pool

chlorine from the pool was overwhelming in the lobby and near the elevators

late check out, proximity to casino and falls

the check in was very fast and i loved the fact that they have a late check out

late check out was requested and we were told we could check out at 1pm however all services to the

bonus late check out

location, within walking distance of the falls, full breakfast included, pool & fitness centre, late check

location, good breakfast, late check out, really no smoking room.

the heated pool and hot tub/spa were very relaxing

the breakfast and free parking was great!

staff is so friendly i requested for a early check in

the rooms are clean, simple, parking is free, breakfast is free and the pool was great

late check out at 12pm was an added bonus

has a small outdoor pool which i didnt expect

no amenities here when not in pool season, but that’s all we needed

but if you go to the casinos or out to party a clean and solid option

close to the casino. clean rooms and friendly staff.

allowed an early check in & a late check out

swimming pool times

it was a busy weekend and it took about 15-20 min walk to boat tours and 15 min walk to fallsview casino

pretty much in the middle of the 2 casinos. very well maintained and the staff is great.

crystal clear pool

eaned every day), allowed us to have late check out and provided us with a fridge on request

who was exceedingly rude and inconsiderate - we made sure before arrival that we would get an late checkout and we will pay the extra tab on it, even the person we spoke to made a note on the

into our room to set up some flowers and champagne for our 40th wedding anniversary and gave us late check

housekeeping

fake and falling apart gas fireplace. there is no room service. the pool was not available.

the daughter allowed us a late check out at no additional cost and the father (shakie) let us park in the lot after checkout

pool was great for the kids and adults to cool off

also got the spa room with the tub and the jets weren’t working

staff was polite friendly and the hotel has a outdoor pool

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

somebody using fire exit at the back door near gym area doors

the breakfast was really good, and the hotel staff were excellent – always attentive and kind

walking distance to the falls, casinos and right by clifton hill with all it has to offer

pool area was a little rundown

the reception staff are very helpful and accommodated our early check in and late check out requests

clean, new and modern, friendly staff, nice breakfast included, minutes walk to the falls

clean, comfortable and breakfast was excellent

kids really liked

breakfast was great my kids loved it

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

the pool was crystal clear and very clean

no pool

staff were exceptionally friendly and able to accommodate early check in

the pool was not available

up our foods we need help and the gentleman on duty not too friendly even when we ask for 1hr late check out, he won t consider in the beginning then finally gave us half an hour for late

also good breakfast and late check out

also when i said i had to go to work and would be late because of this whole unnecessary inconvenience she replied with i also have a whole desk

the breakfast was good and so as the location.

the gym could've been better - quite small and dated.

wanted a late check out cause my son was very sick he’s a dancer and we were at a dance competition and

staff were nice and provided late check out at 12pm for no extra charge

clean and spacious room late check out at 12 for

the gym is very well equipped as well

to enjoy some family activities like the skywheel, speedway, a laser game, dinosaur themed mini golf

desk gave curtecy call when we arrived which was nice also gave late check out

were kind to accomodate us for an early check in and late check out

friendly receptionist who agreed to a late check out

50 each (laundry detergent is not included)

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

we had a late check out

s small and on a parking lot, but nevertheless)

the swimming pool and how close it was for walking to clifton hill

at nice location,so close to niagara fall, parking inside the property, swimming pool as well inside the property

we arrived early and the staff allowed us early check in

the staff were also very accommodating with a late check out

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

no indoor pool

it has a pool to enjoy which is a treat

the best part i think is the outdoor pool

room service kept knocking on our door from 10 am even though we requested late check out

30 minutes late check out

view and late check out

late check out

gym wasn t great, small with really basic equipment

staff allowed late check out

staff were friendly and i got an upgrade and late check out

we were offered a late check out of 12 noon or a *discounted* breakfast of 19

we had been given complementary late check out, and the person cleaning other rooms gave us more towels and offered several other

only tiny thing was that it didn t have a bar but there s an indoor walkway to hard rock so still didn t have to bear the cold to go for

late check out

there could be a bit more variety in breakfast choices but still very good

the wifi

good, abundant breakfast, 24 hour coffee station, allowing two hour parking after check out

had a courtyard room this time, first time ever while staying here, it was so loud as soon as breakfast started

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

nice pool and large arcade that the kids enjoyed

nice pool and large arcade that the kids enjoyed

the gym and the pool

the attached bar restaurant bartender was awesome

very good location and service and very clean. also accommodated our late check out request

and sink were clogged, faucet knob hard to turn on , anything we asked from staff always no, no late check out , no breakfast, room is not updated , old,

loved that the hotel is center of everything including the rainbow bridge to the us and the casino niagara

loved how close this hotel was to the main attractions, clifton hill, casino niagara and the falls

pool and hot tub were great & clean (also dated but we didn't mind) great value overall

staff here is rude. i asked for a 30 min late check out but qas rudely turned down.

there was a little noise thru the walls, nothing serious but we could hear kids and people talking sometimes

it was two blocks from the canadian border. and there was a casino around the corner.

very nice facility overall, great value, walking distance to casino.

i couldn’t find pool. think they might have been using ho jos across street

at 4pm room wasnt ready so they compt ys a suite we didnt need or want we were supposed to get a late check out but didnt also room wasnt ready until almost

i like that i got late check out.

great staff and willing to upgrade early/late check out upon request

had a slight issue with the wifi but they did their best to fix it.

cleannnes, location, facilities of gym, pool, restaurants nearby. comfortable overall