allowed an early check in & a late check out

the pool was very inviting

close to the falls, both casinos clifton hill etc

the falls and casinos are walkable which is great

walking distance to fallsvieiw casino, clifton hill, the falls, and lots of shops, and places to

the daughter allowed us a late check out at no additional cost and the father (shakie) let us park in the lot after checkout

clean room nice pool friendly staff

not all the sprays on spa bath worked

pool was great for the kids and adults to cool off

spa bath after a long day of walking made it 100 percent worth it

late check out at 12pm was an added bonus

didn't dislike anything but it would be better if the motel did have a swimming pool and a dental kit, however there's a convenience store just across the street so it didn't

pool is green and not available for use

there’s no safe available. swimming pool was out of operation.

walking distance to all attractions (clifton hill and casinos) etc as for the fair price by location

the reception staff are very helpful and accommodated our early check in and late check out requests

everything. the room was very nice. top floor with a view. great staff. warm pool.

clean, comfortable and breakfast was excellent

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

pool

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

checked the pool multiple times during my stay, but the water was consistently unclear, making it inconvenient

i felt that i paid too much to upgrade the gym picture did not match the miserable actual gym

cleanliness, good value for money, spacious room with comfortable beds, roko tv, excellent breakfast

walking distance to the falls, casinos and right by clifton hill with all it has to offer

who was exceedingly rude and inconsiderate - we made sure before arrival that we would get an late checkout and we will pay the extra tab on it, even the person we spoke to made a note on the

into our room to set up some flowers and champagne for our 40th wedding anniversary and gave us late check

housekeeping

eaned every day), allowed us to have late check out and provided us with a fridge on request

even made my kids hot cocoa at 11:00 pm when fireworks were cancelled

we also requested for a late check out which was provided

thing we didn't like we were in tower b and had to go over to tower a for the pool it was freezing outside maybe a walkway or something would help

a bath mat inside the shower or a shower bar to hold on would be the only thing i could think

on desk rather large in process of replacing laundry was not open,elevator jerky must

parking not included. extra charges no laundry room

also when i said i had to go to work and would be late because of this whole unnecessary inconvenience she replied with i also have a whole desk

also good breakfast and late check out

up our foods we need help and the gentleman on duty not too friendly even when we ask for 1hr late check out, he won t consider in the beginning then finally gave us half an hour for late

the gym could've been better - quite small and dated.

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

no water in the pool, no coffee maker in your room.

we could n9t use the pool. when they said there was a pool

the pool was out of order - staff explained why so it was not an issue.

outdoor pool

staff were nice and provided late check out at 12pm for no extra charge

clean and spacious room late check out at 12 for

wanted a late check out cause my son was very sick he’s a dancer and we were at a dance competition and

to enjoy some family activities like the skywheel, speedway, a laser game, dinosaur themed mini golf

we also used the pool while we were there

late check out, proximity to casino and falls

location, within walking distance of the falls, full breakfast included, pool & fitness centre, late check

a member of ihg , we are expected to get late checkout

the check in was very fast and i loved the fact that they have a late check out

bonus late check out

friendly receptionist who agreed to a late check out

were kind to accomodate us for an early check in and late check out

desk gave curtecy call when we arrived which was nice also gave late check out

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

decent location. they did allow early check in on a snowy day. which was very welcome.

we had a late check out

ey were super clean but outdated) great effort by the

they do have a pool

cleanliness, value for money, and the pool

toilet made a lot of noise. didnt use tv. couldnt use pool too soon.

location, good breakfast, late check out, really no smoking room.

honestly, everything. free parking. falls view. breakfast included. close to all activities.

the free parking and continental breakfast make it a make it a great deal

there is an indoor heated pool and jacuzzi in the building

location, breakfast, pool.

the staff were also very accommodating with a late check out

laundry facilities helped with washing our sons blanket as well

the location is perfect; the pool access was a bonus.

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

it has a pool to enjoy which is a treat

room service kept knocking on our door from 10 am even though we requested late check out

view and late check out

30 minutes late check out

late check out

room service brought me a robe that i wore to the water park and back

late check out

they couldn t get the wifi to work

stay at this hotel for a myriad of reasons: proximity to restaurants, casino and clifton hill

close to the falls and casino s

if you like the casino it is right across the street

we were offered a late check out of 12 noon or a *discounted* breakfast of 19

we had been given complementary late check out, and the person cleaning other rooms gave us more towels and offered several other

staff were friendly and i got an upgrade and late check out

staff allowed late check out

the access to parking good , casino handy and good walk to fallsview hotel

because of a delayed check in on the hotels end, i asked for a late check out which was nice and we were able to enjoy the views longer

thankful for the early check in

they didn't have any face clothes, no bar in the closet to up clothes, jets on the tub did not work

great location within a brief walk to olg theater and fallsview casino

within walking distance to niagara falls bar with great food & service close by

we got a free upgrade and late check out as i signed up for being a radius on member

early arrival and late check out immediate service in the room with questions about the air conditioner great view of

did not ask for late check out.

no room service since covid!

didn't realize our room had a whirlpool tub in it

loved our room, and we were able to take advantage of the late check out

not too close to fallsview casino and parking is expensive.

missing was a kettle & microwave esp family with small kids that only eat foods from home.

enjoy the pool area because it was always full of loud kids breaking the hotel rule that prohibits horsing around

location able to have early check in when not expected lovely pool for kids

and sink were clogged, faucet knob hard to turn on , anything we asked from staff always no, no late check out , no breakfast, room is not updated , old,

very good location and service and very clean. also accommodated our late check out request

is close to fallsview casino, bird kingdom and clifton hill

there is also a casino at the back of the hotel

the location is a close walk to the casino and clifton hill

staff here is rude. i asked for a 30 min late check out but qas rudely turned down.

free guest laundry room only has 1 washer and dryer

casino slot play promotion was a bonus

jacuzzi, not enough things for kids, restaurant too expensive

bathroom door stuck. no laundry bag.

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

river where fall start, descent room and other facilities the only concern i have is there is no room service

kids were excited about the pool being open until 11am and opening at 8am

the gym smells. i thought breakfast was free but it is not.

pool

i like that i got late check out.

at 4pm room wasnt ready so they compt ys a suite we didnt need or want we were supposed to get a late check out but didnt also room wasnt ready until almost

great staff and willing to upgrade early/late check out upon request

to get back and forth to the casino

parking was easy and the pool was nice

spacious room and did allow late check out

they allowed us to do early check in and late check out without any issues

was no mention of guest coin laundry or it's location

the property was clean and close to casino.

the bar and starbucks

a very nice pool check in was good no issues, we got up late so we asked for a late check out most hotels grant you to 1 pm we were told out by noon or

and plenty of food the staff was wondering the rooms had refrigerator micro wet bar even hot plate and breakfast in the morning and even offered late check out you can't beat the price also a

the price the best hotel ever, delicious breakfast , very clean rooms

wifi could be improved

good price, free breakfast, wifi, outdoor pool, clean property