very good location and service and very clean. also accommodated our late check out request

and sink were clogged, faucet knob hard to turn on , anything we asked from staff always no, no late check out , no breakfast, room is not updated , old,

the pool was really nice

ac, cracks on tiles/toilet, toilet & water pressure low, noise carried from the hall & next door, gym closed, bfast late (starts at 8am), pool is

the breakfast, the gym was closed.

late check out

there could be a bit more variety in breakfast choices but still very good

good, abundant breakfast, 24 hour coffee station, allowing two hour parking after check out

breakfast could use some fresh options, fruit and dairy.

the problems we encountered were: - very weak wifi - the water in the shower was unpredictable

staff here is rude. i asked for a 30 min late check out but qas rudely turned down.

and big room, gym (water dispenser), pool, use of washing machine and tumble dryer (free of charge)

no free breakfast but u can get some food from their restaurant

- there were a laundry room which is good, but we were unable to use it because there were one machine only

we also enjoyed the swimming pool

staff were friendly and i got an upgrade and late check out

staff allowed late check out

we had been given complementary late check out, and the person cleaning other rooms gave us more towels and offered several other

we were offered a late check out of 12 noon or a *discounted* breakfast of 19

grab bar to get up from low toilets - need more space to put down toiletries in bathroom - need stool to

we had a late check out

it's better if there's indoor pool

the swimming pool and how close it was for walking to clifton hill

microwave fridge pool all were good bonuses to stay 2 blocks from clifton hill and it was very budget

we arrived early and the staff allowed us early check in

were kind to accomodate us for an early check in and late check out

friendly receptionist who agreed to a late check out

desk gave curtecy call when we arrived which was nice also gave late check out

early check in made it very convenient for us to leave our luggage safely at the hotel before

2 out of the 4 machines in the gym are broken

view and late check out

room service kept knocking on our door from 10 am even though we requested late check out

30 minutes late check out

late check out

the bar prices

the staff were also very accommodating with a late check out

pool is outdoors

great location. large spacious room and comfy big bed, plus early check in was a bonus !

the best part i think is the outdoor pool

rooms were great and loved the swimming pool

i like that i got late check out.

at 4pm room wasnt ready so they compt ys a suite we didnt need or want we were supposed to get a late check out but didnt also room wasnt ready until almost

great staff and willing to upgrade early/late check out upon request

pool area

hotel has great gym

up our foods we need help and the gentleman on duty not too friendly even when we ask for 1hr late check out, he won t consider in the beginning then finally gave us half an hour for late

also when i said i had to go to work and would be late because of this whole unnecessary inconvenience she replied with i also have a whole desk

also good breakfast and late check out

we had planned to walk to the casino because it s so close but had unexpected rain no big deal, it was only a 2 minute drive

no pool, crapy gym

wanted a late check out cause my son was very sick he’s a dancer and we were at a dance competition and

staff were nice and provided late check out at 12pm for no extra charge

clean and spacious room late check out at 12 for

if someone calls and ask about early check in, don’t ask them to come to front desk and see

close to many attractions and restaurants and within walking distance to the falls and fallsview casino

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

no pool for the kids. no breakfast.

no pool

the pool is refreshing and clean

no water in the pool, no coffee maker in your room.

the reception staff are very helpful and accommodated our early check in and late check out requests

the indoor pool was small but the kids loved swimming for a bit

laundry in basement was useful and cheap.

renovated to the highest standard, it has all the amenities we needed including indoor swimming pool

upsetting is that when i booked it clearly stated breakfast and parking included in price

spacious room and did allow late check out

they allowed us to do early check in and late check out without any issues

are quite large and spacious, which make them ultra comfortable and there's a multi functional bar / restaurant which also serves starbucks coffee quite convenient for the weary traveller

they have a heated pool and a gym love this place

hotel is so close to the falls and the casino lol

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

good breakfast, pool, personal of course!!! and excellent place nearby the falls

the breakfast was really good, and the hotel staff were excellent – always attentive and kind

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

location was great . i do wish breakfast was until 11am when checking out.

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

in the pool don’t bring vest for kids.

park 15 minutes by walk and close to down town as well, clean room and cozy, fit for family with kids

really helpful staff, really good gym and the bonus of a pool

no great room service even after asking for getting the fresh/new towels, it was given next day after the

the daughter allowed us a late check out at no additional cost and the father (shakie) let us park in the lot after checkout

staff was polite friendly and the hotel has a outdoor pool

our room was right beside the pool. every thing is close by.

motel got evrything you need for your confort, nice rooms, confortable beds, clean pool, microwave fridge , and on top you dont even need a car you can walk to the falls in 5min

the motor on the bath spa is old. took a short while for the jets to start

allowed an early check in & a late check out

clean room nice pool

staff was very friendly, the rooms very quiet, beds comfortable, nice pool and a short walk to the falls and other sites

the falls and casinos are walkable which is great

allowed an early check in & a late check out

late check out at 12pm was an added bonus

pool is green and not available for use

close to the casino. clean rooms and friendly staff.

no amenities here when not in pool season, but that’s all we needed

no elevator and family suites on second floor. pool would have been nice, but not a dealbreaker.

housekeeping

who was exceedingly rude and inconsiderate - we made sure before arrival that we would get an late checkout and we will pay the extra tab on it, even the person we spoke to made a note on the

into our room to set up some flowers and champagne for our 40th wedding anniversary and gave us late check

eaned every day), allowed us to have late check out and provided us with a fridge on request

lobby, restaurant and bar area are really beautiful

we also requested for a late check out which was provided

gym needs more equipment for workout

gym pool archades bar friendly staff housekeeping helpful

pool facility wasn't ok

the gym and pool were lackluster.

bonus late check out

late check out, proximity to casino and falls

the check in was very fast and i loved the fact that they have a late check out

a member of ihg , we are expected to get late checkout

location, within walking distance of the falls, full breakfast included, pool & fitness centre, late check

location, good breakfast, late check out, really no smoking room.

location, breakfast, pool.

the coffee maker was easy to use and breakfast was very good

the breakfast was delicious and always filled

were trying to get an early check in around 1:30 but no success and came back at 4pm but the room they gave me they are

because of a delayed check in on the hotels end, i asked for a late check out which was nice and we were able to enjoy the views longer

no parking. had to park at the casino and walk back. restaurant in lobby closed.

staff were great and we managed a surprise early check in and got a penthouse room

only thing that i would comment on is the need for some type of bar in the shower to hold on for balance

is within less than 5 minute walking distance to the casino, all restaurants and event venues

did not ask for late check out.

we got a free upgrade and late check out as i signed up for being a radius on member

early arrival and late check out immediate service in the room with questions about the air conditioner great view of

we asked for an early check in and the staff was very accommodating

convenient locations, great staff, great wine at the bar next door, clean facility ud83dude03

loved our room, and we were able to take advantage of the late check out

that we had to pay for wifi and no free bar in fridge

in particular the woman who were the bartenders at the great room bar were friendly and willing to make a cocktail a particular way i

great bar and restaurant, as well as the in hotel starbucks coffee bar

location is 3 mins walk to fallsview casino and about a 10-15 minute walk to the view of the falls