late check out

running in and out of the pool and the floor were completely soked and very slippery

it was fine for a quick family trip with a lot of kids

no breakfast offered at all. not even grab and go.

breakfast included in stay

they allowed us to do early check in and late check out without any issues

spacious room and did allow late check out

the gym was a great addition as well

also loved that the room had a wet bar with fridge, microwave and sink

for the pool and gym we had to make an appointment to use it

i like that i got late check out.

great staff and willing to upgrade early/late check out upon request

at 4pm room wasnt ready so they compt ys a suite we didnt need or want we were supposed to get a late check out but didnt also room wasnt ready until almost

three elevators, two free bottles of water, very friendly maids, large swimming pool, 24hrs gym, average cost for self parking

great location - being close to falls. connection to casino is cool. awesome swimming pool.

always beautiful , spacious, clean , late check out my go to family hotel

fitness center was really good and pool also not bad generally i liked it

the fact they took the virus seriously and allowed no congregating, breakfast though limited was available and you had to take to your room

the rooms are clean and the breakfast is grwat

pool is on the smaller side but still very nice

staff here is rude. i asked for a 30 min late check out but qas rudely turned down.

breakfast buffet, gym, swimming pool, free parking and great location

casino slot play promotion was a bonus

breakfast could be included

no gym available

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

a few little debbie's even options would had been excellent especially for those traveling with kids

pay for parking. no breakfast included. kids did get free voucher for food at anchor bar

pool was very crowded, not the hotel's fault at all but just something to note if you plan on

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

and sink were clogged, faucet knob hard to turn on , anything we asked from staff always no, no late check out , no breakfast, room is not updated , old,

very good location and service and very clean. also accommodated our late check out request

nice pool and hot tub looking out side was nice

the pool, hottub and sauna are perfect for a spa experience and it's close to the bus terminal and via rail station

the exercise bike in gym was rusted so couldn’t ride it

late check out until noon with no extra cost

we had been given complementary late check out, and the person cleaning other rooms gave us more towels and offered several other

we were offered a late check out of 12 noon or a *discounted* breakfast of 19

staff allowed late check out

staff were friendly and i got an upgrade and late check out

location, wifi.

staff was friendly and accommodating (late check out)

and updated facilities -very helpful and friendly staff -great value for money -no stove in the kitchen but we got one of those portable induction cooker from the front desk

ev charging

nice gym room and pool

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check in because my arrival was then pushed to the following day before noon and my important

late check out

free breakfast plus the family suite

i guess if i had to pick something, the pool was closed for obvious reasons.

the room was clean and room services were great

if you like the casino it is right across the street

view and late check out

room service kept knocking on our door from 10 am even though we requested late check out

30 minutes late check out

late check out

third, i found it inconvenient that there was no self-service laundry option

the staff were also very accommodating with a late check out

warm pool & perfect location. great beds.

the best part i think is the outdoor pool

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

it has a pool to enjoy which is a treat

friendly receptionist who agreed to a late check out

desk gave curtecy call when we arrived which was nice also gave late check out

were kind to accomodate us for an early check in and late check out

laundry room to small only 1 washer and dryer for the whole hotel.

we knew ahead of time but the closure of the pool for maintenance..

we had a late check out

wifi is fast, just the signal was not strong in every corner of the room

microwave fridge pool all were good bonuses to stay 2 blocks from clifton hill and it was very budget

ey were super clean but outdated) great effort by the

it's better if there's indoor pool

wanted a late check out cause my son was very sick he’s a dancer and we were at a dance competition and

clean and spacious room late check out at 12 for

staff were nice and provided late check out at 12pm for no extra charge

was clean, bed was comfortable and the staffs were friendly, we were allowed an early check in

with family including kids

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

no pool for the kids. no breakfast.

the pool is refreshing and clean

staff were exceptionally friendly and able to accommodate early check in

the pool was out of order - staff explained why so it was not an issue.

also good breakfast and late check out

also when i said i had to go to work and would be late because of this whole unnecessary inconvenience she replied with i also have a whole desk

up our foods we need help and the gentleman on duty not too friendly even when we ask for 1hr late check out, he won t consider in the beginning then finally gave us half an hour for late

the wifi wasn t great and i ended up using a lot of personal data

breakfast, served in room, was very good and a welcome touch

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

the breakfast was really good, and the hotel staff were excellent – always attentive and kind

breakfast is good but the pancake machne is not working. location is very accessible

the breakfast was very nice

broken hot tub broken sauna broken gym

the reception staff are very helpful and accommodated our early check in and late check out requests

to the niagara falls pool service great clean rooms freshness at hotel everything is good

no gym

pool needs to be clean

dib’t have bath tub just shower room but still okay not really a problem, it’s just we have kids