i asked for a late check out and was accommodated.

it was loud with the traffic, but that is out of our control… they were so kind to give us a late check out as my mom didn’t feel well

clean pool and

large king room. nice shower with plenty of hot water. kitchenette is a plus.

, utilized poola nd spa very

for check out we got a late check out

the hotel grounds were very well kept up and the pool was delightful

arrange for the free shuttle to take us to

the kids loved the pool which was veeeery warm

the reception was very polite and provide us with a lot information about places to visit nearby, shuttle services

quick easy check in. nice room upgrade. late check out. comfortable bed. easy walk to downtown.

they think of everything, offering wine glasses, bottle opener, free shuttle passes

the pool is nice and big

room was spacious, updated, and the small kitchen was a real bonus

it also offers free shuttle service to restaurants and wineries which is an added plus

pool and hot tub set up is fun and open late

we used the spa the day we checked out and the hotel was gracious enough to give us late check out so that we could shower and pack after our treatments

kids eating in the hot tub - yuck

hotel villagio has an amazing breakfast

from front desk to room service to breakfast to hot air balloons up above to serenity to magnificent grounds and

an amazing wine and cheese complimentary happy hour, late check out, jacuzzi and heated pool.

great breakfast and accommodating staff

the swimming pool and jacuzzi were an added bonus

pool in a beautiful setting; heated but refreshing, not too hot

every aspect of the room was perfect, including the breakfast

the hotel staff were excellent and allowed me a late check out so i could get ready for my flight home without being too rushed

modest but high quality continental breakfast

there is a small bar in the lobby for wine

well the coffee at breakfast was disappointing

i don't have room service at all after asking 3 time they did but not in the proper way

were able to accommodate my late request for a handicapped room, giving me an upgrade at no additional cost

and it's great that they have a gym

great lay out to gardens &i pool

the gym

the breakfast was probably the best variety of options i have ever seen at a hotel

also allowed us a late check out so we could cycle one more ride in alexander

not give a late check out to take shower after the marathon

allowed me a last minute late check out

the room had a kitchen. that is helpful when you want to avoid industrial food or prepared food.

ice was available near our room and laundry facilities worked well

staff allowed us a late check out so we could shower after the marathon

charged a pet fee when the receipt there wouldn’t be ants in bathroom refrigerator was not working and had

the place appears to be improving the facility with new parking lot, roof, nice outdoor pool. .

pool was not in any shape to swim in but they say they are fixing it

pet fee was only $17

the check-in staff was gracious and we appreciated the upgrade and late check out for my husband's birthday

hotel was very very crowded with families and lots and lots of kids and dogs

room service and food was excellent bed was very comfy staff was very helpful hikes were very nice

up to room and when i called front desk to ask if i could buy some chips or cookies

separate spa pools with no kids, dog friendly with bowls and dog blanket provided.

aswell so there is always someone there to assist you which was great as we checked in quite late in the evening

the breakfast choise could have been bigger. but we had that issue in every hotel.

- ordered the chicken wings and cheesecake from room service

very nice bar area, lovely location

great bar service

late check out was awesome

staff were lovely! pool is great and the style is really nice in the hotel.

very friendly stuff pool and jacuzzi

like everything, clean room, good breakfast, good service, happy reception and friendly, vvery nice location, i love everything

were absolutely delighted with the staff, the morning breakfast, and the comfort of the bed

late check out time. great front desk staff.

sunuday children swim lessons could not use the indoor pool til later

very narrow parking spaces.

excellent in-house bar and restaurant.

two cokes and a milky way bar 13 dollars. no complementary breakfast.

staff was very good and easily gave me a late check out time

manager was disrespectful started yelling at me in front of my child because i asked for a late check out

like more blankets available,late check out, early check in

we ask for a late check out they granted it with no problem that helped out with getting our children ready

love the location and access to the casinos