also asked if we could get a late check out and told

just was not a good experience, room and linens notveryclean,section of the hotel was noisy late at night and please get rid of thosepillows

they also let us have a late check out

needed a room for one night and check in late! great staff, clean rooms and hot breakfast.

also the person at the desk was able to let me check in way before early check in due to my overnight flight and arriving in the morning

no ice maker, no atm to use laundry facility, no late check out.

the breakfast only is available until 930 they should extend at least until 1030

i was able to get dishes and kitchen utensils when i asked

no ice maker, no atm to use laundry facility, no late check out.

kitchen with a large fridge * location * no extra pet fee * around the clock check in (we checked on around 11pm) * plenty of parking

the front desk staff did not allow a late check out which we expected

great public parking and hotel valet parking and late check out without extra fees.

wasn't able to do late check out was given no wiggle room

gym and pool were not properly supervised by the staff

loved the laundry facilities on 3 different levels

also wanted a late check out and was told i can only have an extra 30 minutes because they were fully booked

it was newer and decently clean. large bathroom. accommodating with late check out.

staff, and great manager who agreed to allow a late check out as i've been running the marathon and couldn't come back in time

othpaste, toothbrush etc

arrived early unannounced and requested early check in (noon vs 3pm) which they happily accommodated, and (+)reception desk:first,they made sure i had a early check in,because i told them it was very important

they allowed us to have a late check out time so that my baby could finish her nap!

kitchen area was very convenient

room, beds, kitchen area, quiet end room, free parking , delicious breakfast and nice sitting

spacious, clean, the breakfast, the staff, the location being close to the mall and restaurants

i would've liked longer hours for the pool. there wasn't a hot tub.

is convenient, offered a discount for valet, efficient check in & out, late check out, delicious breakfast, lots of towels in

the staff were attentive, sent an engineer who fixed the problem and even enabled me to have a late check out

they accommodated both an early check in and late check out

gave late check out after marathon which was appreciated

view was great and we got late check out so we didn't have to rush

i got bumped from my flight to paris very late at night

staff also was able to accommodate our request for early check in and late check out

no room service , early closing of the bar on a saturday night

from the front desk to room service staff, all were excellent and attentive

made things with 2 kids a lot easier

- we missed the first night because our flights were cancelled and the second night we arrived late to be caught up in the global it outage - and this is why we have rated this so highly = with

they were able to accommodate an early check in and late check out

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

early check in due to travelling overnight much appreciated

would also be nice to have a full gym

late check out policy is terrible, especially for boston marathon runners

room was a little small and don t like an upcharge for a late check out at 1 pm

the late check out option and the close proximity to work and a nature reserve walk

out it was the same person who was talking to me online nice touch she got me early check in and late check out for free for my anniversary she also upgraded my room to a corner room the bed was

i wasn t aware, for room service i had to be going to the bar to pick up the food order each time

late check out

requested early check in on day of arrival and late check out on the day we were leaving and this was arranged without any fuss or extra cost

asked for late check out so we could sleep in and the maid staff were very loud in the hallways and banging

cheers bar is a 10 walk across boston common park, lots of eating places to get to within 10 min walk,

decorated for the holidays and the bar closed early

very clean and comfortable, staff was very accommodating with early check in and late check out

password so it s ridiculously dead slow) no late check out

the most conerning thing was that i was granted a late check out, which i appreciate, but when i had been out and returned to my room to get ready

pool is for kids only

wifi is fast

comfy bed, great location, and the availability of a late check out

he was friendly and efficient and agreed to give us an early check-in and a late check out which worked well with our travel plans

when asked for late check out, i had no problem

would have appreciated a late check out option

ich i would have been happy to pay for) or some other solution to enable

the late check out was a nice option so that we were able to go out to brunch the next day

the roof top bar is amazing

having to look across the street and an extremely brightly lit gym

was right next to the gym

loved the location of this property and the 24hr gym access. the room was spacious and modern.

advertise late checkout on weekends but they don't actually have late check out, no fitted sheet on bed, and

excellent location! asked for the late check out and i was promptly attended!

for late check out went well

very comfortable bed, late check out

location is fantastic being able to walk to all the shops also, they were able to provide a late check out

appreciated the late check out option as well as a coupon to use towards onsite parking and restaurant charges

the kids got cold fast and could not really enjoy the pool

nice gym

-like the gym, it is spacious and has all the equipment needed for a work out

loved that the bar area was updated

great value, small but cosy, late check out

small standard rooms but all with fridge, very comfy bed, and nice simple breakfast

bar and restaurant in the lobby offers guest discount

no laundry bag was provided

the restaurant bar attached closed at nine during the week.

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check in and the rooms

late check out

free early check in, late check out, comfortable beds, free giddies in the

got three different versions when i asked for a late check out, there was no room service and no spa facilities when i tried to

the hotel staff 100/10 *claps* also let me late check out which was great for me

we also received a complimentary late check out

ordered creme brulee from room service

making arrangements for our kids to stay with friends for the night, my wife and i booked a room at the taj to celebrate our

didn’t hand me an item i stored with luggage for my kids’s camp

excellent room service menu

first up, i got a free upgrade on arrival i requested for late check out and i got it

yummy room service

bond bar was fab

perfect location,good bed,good wifi,good staff

elevator directions to cafe or spa which are not in same part of repurposed old bank building as the guest rooms

feeling well arriving back at the hotel and the staff took care to assure we were allowed a very late check out to accommodate us

late check out! nice security feature in elevators, must flash key to access floors.

i was very happy at the late check out time of noon to maximize our time

accomodate my request of late check out (just 2hours beyond normal checkout time)

we were able to get early check in and late check out

i was asking late check out if possible - my flight was at 7

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

thank you soooo much for everything and the easy handling of our late check out request

little thinks: they fid not have gluten free bread and the continental breakfast was very limited

the staff were friendly and greeted our kids with care packages upon arrival

even gave a complimentary late check out

location complementary water and late check out comfy bed

coffee bar could be a little better

worth the money - i paid almost $1k per night and i didn t even get room service the first day

nice bar and friendly staff

friendly front of house staff. very helpful. great location to explore boston. late check out.

we were given an early check in and nicer room for our anniversary

allowed for a late check out, which was definitely appreciated since we were there after a surgery

nice gym

the room was comfortable and clean and had everything we needed for a night away with our little kids

was wonderful: staff, room, bed, kitchen, kitchen supplies, workout room, pool, outdoor areas, lobby, bar, breakfast

the swimming pool is small but warm, excellent for kids

i liked the free late afternoon leomanade in the lobby

luggage facilities and late check out

if needed a late check out would cost 60

the bed was comfortable, wifi worked with no issues

much to complain, not a lot of typicaly hotel facilities but knew that going in

very nice staff who easily arranged for a late check out for us

the staff was great and the restaurant and gym were excellent

it was clean and they had a nice gym

we like the gym and the front desk staff, who are always pleasant and knowledgeable

gym

the staff is so accommodating (need an early check in/late check out- sure

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities all clean and modern, plus patios and porches in green, tree-lined residential

laundry, ice, and maps were available as well

possibility of doing laundry on premises

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really need to use them, but it would be

staff was wonderful and location was great.very accommodating with late check out

we would have had to pay for a late check out and the hotel was quite expensive anyway.

bed was amazing and late check out was an excellent amenity!

hotel needs improving in terms of late check out, if people are running a marathon they shoul be more flexible and not just offer for

requested a late check out and they accommodated us

the bikes were an amazing perk. also early check in and late check out was amazing.

room service between 9pm and 7:30 am

wish the gym was a bit better equipped. that's it.

everything was on good level except the laundry

very late room service so not always done when we had been out for the day

did their best to get us in our room early as requested ( 1/2 hr) and offered a late check out of 2pm that was (+) also requested late check out and i was accommodated (+)front desk let me check in early and have a late check out (+) looked after us and allowed late check out

room service location and property itself is great.

garden bar was lovely, i would only have liked it to open earlier

at the cost, upgraded wifi should be included

room service ends early

very accommodating with late check out till 2pm

location staff were nice they accommodated us with early check in

gym was minimal.

ey should give you several days worth from the start)

the gym was tiny

easy check in late check out super comfortable great location polite staff

i wasn't expecting early check in - but was able to

the gym treadmills were out of service

my bf and i really enjoyed having a cocktail or two in the bar off the lobby before going back to our room- it had a fun but classy vibe

then in the morning they had breakfast at the bar downstairs and the coffee was delicious

location, room size, late check out

room at the end of the hotel; wifi was not working, i had to pay for roaming data, i asked for a late check out as my flight was at 10 pm at night that day, but was granted only a check out of 12

requested for late check out only to find out i was billed for it when i got back to my country

breakfast is open until 10 am, which means some items should not end already at 9 am.

breakfast was basic continental, just ok.