stand out for me had to be , the hotel offering a courtesy room on day of check out as hotel full late check out not available - but being able to freshen up in that courtesy room was superb thank

the last day we looked for a late check out

we had a very late flight home and they made a real effort to move stuff around and facilitate a late check out

staff very helpful on early arrival and late check out which

late check out to 2pm worked out well for

we where also allowed a late check out

the welcome, staff so helpful, the hotel lobby and bar area have a superb interior design

travelled with our 2 kids for new year hence we had 2 rooms, the hotel had a new year eve's party which we were all

very busy - so although beautiful it wasn’t adults only - can be hard to relax with kids running around

everything- the room , the breakfast, location , beach, the cocktails

in where we were offered a glass of cava to the point we checked out, where we were offered a late check out we were happy

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

we hired a car for the week and there was loads of parking space

staff,parking,room,views and breakfast.

gym is nice

great for beach and entertainment, quiet, clean, reception helpful, able to avail of late check

it was fine as we got to know our neighbours when i book again i ll request a room around the pool

easy access to the beach, with a lovely pool that had an amazing duo running the pool/restaurant bar which was amazing

pool bar was fantastic, serving pizza, toasties, burgers etc

wifi, clean, friendly, apartment spotless and modern

we asked for a late check out due to having an evening flight and staff were super accommodating

the late check out was a bonus

early check and late check out was kindly facilitated

we got a late check out as our flight wasn’t leaving till 8pm at no extra cost

breakfast was amazing and the size of the room and amazing staff

early check in/ late check out and all other requests w/o any problem

the staff ,the food ,the pool absolutely amazing best place in lanzarote

the heated pool was great and the views fantastic

th a glass of cava) is hugely memorable

real people interacting with real people, the pool area and the views are spectacular, and breakfast overlooking the sea

staff friendly and helpful-even managed a late check out

and as a cherry on top, we asked for a late check out since we have a 4 month old baby and they were kind enough to provide it to us free

our fight wasn't until 8 that evening and we got a late check out until 5 at our request which was excellent

staff, got a late check out complimentary

gave us a late check out at no cost

clean room close to everything , booked 2 nights as needed a late check out after my time on the

easy parking

lots of lifts lots of space in the room and public areas lovely big balcony lots of parking space very near the

t like they have not had on description online that you have to pay extra for spa 12 for person 2

excellent room service

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

parking is available on the street with plenty of space

parking area

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

service everywhere

ch friendlier than the princess yaiza) valet parking upon arrival bargain late check out endless manchego fish or

asked for a late check out a day before our departure

moved the following day and requested the mini bar that was stipulated

we couldn t have late check out but the lack of proper shower, hairdryer ect, in courtesy room was a disappointing

wi-fi never worked, could never get a table in the other restaurants, didn’t get a late check out etc so wouldn’t book prestige in the future

even given a free upgrade from bed and breakfast to half board on check in, as well as a free late check out

staff, activities, food, pools - all great. late check out was possible. free parking.

i loved the buffets and i also enjoyed the gym

staff, good amenities well maintained and clean, activities for kids, modern fitness equipment, spa treatments available, free comfortable shuttle for the beach (taxi

late check out did cost an additional 20 euros but we could then keep the room for as long as we

no brainer and a late check out

they have an outside area with monkey bar and inside gym

location for sport holidays, indoor 25m swimming pool, amazing gym and spa with 3 saunas and

great gym

late check out facilities showering mainly

when we came to leave we were told the late check out was not available which was disappointing and then told we would have to pay

i received a letter from camilla asking me to discuss this with her and she offered me a late check in free of charge to compensate, which i accepted

some specific brownie points: - early check in and late check out (which helped with our flight times) - very big and comfortable bed - entertainment

also, although we could not get a late check out, we were able to use the spa showers and enjoy hanging out by the pool until we had

we had also payed for a late check out adding 2 hours onto our stay

wifi was embarrassing slow, wouldn't even load a google page

facilities: bar, pool, room, gardens etc all beautiful

wed their fri sat sun but left monday morning at 7 was not even offered a drink and had paid for breakfast

ok way to long and didn't cool properly)!

we asked for a late check out and it was no problem

only in the kitchen

very comfy beds, provision of basic dry foodstuffs in kitchen plus washing up liquid and cloths etc

good kitchen space and with everything you need provided

kitchen fully equipped: tea, coffee, and