we had also payed for a late check out adding 2 hours onto our stay

renovated and new, the swimming pool is great

adults only hotel

wifi is free all around the hotel but you need to pay for using the safe in the room

excellent location. wifi throughout. friendly staff

even given a free upgrade from bed and breakfast to half board on check in, as well as a free late check out

staff, activities, food, pools - all great. late check out was possible. free parking.

wi-fi never worked, could never get a table in the other restaurants, didn’t get a late check out etc so wouldn’t book prestige in the future

the heated pool in the spa is not really good heated. ud83dude04

great friendly staff, clean airy rooms, amazing breakfast choice

asked for a late check out a day before our departure

we couldn t have late check out but the lack of proper shower, hairdryer ect, in courtesy room was a disappointing

moved the following day and requested the mini bar that was stipulated

big plus for if not available late check out they offer the room for one hour free of charge so you can get ready, shower etc

service everywhere

in where we were offered a glass of cava to the point we checked out, where we were offered a late check out we were happy

my daughter would have liked the sushi bar to be open for lunch

the separate pool by the ocean with a lounge bar, minibar, preferred club chill room and quiet breakfast restaurant

the gym is small but well equipped

good sized clean room, great spa, free car parking, friendly staff, good breakfast choices

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

parking area

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

parking is available on the street with plenty of space

we where also allowed a late check out

hard to fault - maybe more room around beds at the pool, it was maybe a little bit cramped.

fantastic rooms, location and breakfast. lovely staff. excellent room service including dinner

my wifi was perfect but my partner did experience some connection issues.

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

the last day we looked for a late check out

we had a very late flight home and they made a real effort to move stuff around and facilitate a late check out

late check out to 2pm worked out well for

stand out for me had to be , the hotel offering a courtesy room on day of check out as hotel full late check out not available - but being able to freshen up in that courtesy room was superb thank

staff very helpful on early arrival and late check out which

great for beach and entertainment, quiet, clean, reception helpful, able to avail of late check

the apartments were immaculate, it is self catering with a kitchenette and has everything you need

good wifi and clean apartment

wifi, clean, friendly, apartment spotless and modern

the pool area was spotless with plenty of sunbeds available at any time

early check in/ late check out and all other requests w/o any problem

breakfast

the quality of the sausage on the breakfast

the staff ,the food ,the pool absolutely amazing best place in lanzarote

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the ipad that was give to you when you arrive

we got a late check out as our flight wasn’t leaving till 8pm at no extra cost

early check and late check out was kindly facilitated

we asked for a late check out due to having an evening flight and staff were super accommodating

the late check out was a bonus

i love that they have an adults only pool

and as a cherry on top, we asked for a late check out since we have a 4 month old baby and they were kind enough to provide it to us free

gave us a late check out at no cost

our fight wasn't until 8 that evening and we got a late check out until 5 at our request which was excellent

staff, got a late check out complimentary

staff friendly and helpful-even managed a late check out

clean room close to everything , booked 2 nights as needed a late check out after my time on the

free parking

unfortunately some of the reception staff are obnoxious. room service very poor

proximity to airport, good restaurants near by and free parking

amazing inside with the different dining areas , bars , gym , spa