the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

pool is beautiful and we liked having the exercise facility

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

the gym....it was amazing...had everything you need and was clean.

the gym not being 24hours

late check out till 4pm was also a plus

had spoke to someone at the front desk about a late check out and had confirmed the time

made us feel at home and were so awesome about the late check out

room service and meal very costly

ordered coffee room service 6am didn't show up till after 7am

big bed and late check out of 12pm

pool hours do not allow for usage in the mornings. that is disappointing.

very little i did not like. did need plastic laundry bags !

also, people spoke mariguana in the hallways and kids were running as well

was super dirty & so many kids running unsupervised

cookies in the lobby, the late check out time and long breakfast hours

the gym is well equipped and new.

the gym was well equipped and new

comfortable and big beds gym

complimentary breakfast was very good with many options

parking is great and allowed us late check out

i was charge for an additional 30 minutes after asking for a late check out

the late check out

pool hot tub 2 room suite!!

i loved the furnishings, the gym and the hot tub at the

no free breakfast

requested late check out for 1 hour which helped

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

the beds were amazing and the late check out is a huge plus!

gym is too basic not clean not well mantained

i would have liked a swimming pool

she allowed me to stay on and have a late check out when i over slept

clean hotel, nice pool, great pillows. excellent location.

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

could use two laundry machines. ty for great stay

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of 12 noon

regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and our room was comfortable and nice

the pool place

1 person thought she heard 'room service'

the room, pool, exercise room all too shelf

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to restaurants, allowed for late check out

he gave us a late check out so we could sleep

close to bus station and other commodities such as laundry washing, diners etc

even has laundry room for guest use

lady in the night offered me a late check out bc i missed my flight

the free shuttle from on to the airport was cherry on top

kids ram up and down the hallway till late at night and early in the morning

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so everything was great, the staff are very polite and helpful

i also appreciate the convenience of free parking and the complimentary breakfast

asked for and received late check out

was approved for a late check out thru booking

oppostunity for a late check out and the shuttle service. nice bar and pool area!

room service not available restaurant closed and the worst and entire group of us who arrive at

the bar and bar food was good and the airport shuttle worked fine for both pickup and return to the airport

accommodated our request for late check

the swimming pool water it's cold!!

pool temp could've been much warmer as the cleanliness of the pool room could have been

good position, good prices, comfortable room and very good breakfast!

close to my destination. nice pool and gym.

availability of a late check out to 1 pm

very personable bell man. late check out

fast and easy check-in. great gym. easy to get to any terminal at o hare.

did not get the kids activity kit that is part of the room

excellent-quality gym as well

they accommodated my request for a late check out 2:00 pm, even

comfy bed, nice fitness center, great staff

the pool was amazing and i like how the fitness room is open 24 hours

to have to talk loud and strain to hear the front desk clerk over the loud mouths at the bar area

well maintained, clean. pool and spa in great shape.

the late check out idea was excellent

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

and being awakened very early in the morning because of people working out in the gym,never put anyone in the rooms next to the gym it was unpleasant had to change rooms

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than expected, normal airport hotel

gym and cocktail and bed