staff was very friendly, beds were comfy, the hot tub was open and hot, they accommodated at late check out

comfortable beds, pillows and blankets. gardens and pool. clean newer rooms.

knowing whether breakfast was available or not

no coffee facilities or continental breakfast

continental breakfast isn't real great

early check in and late check out.

breakfast was included and had good variety

the gym and pool are also nice

didn't like being on the lower floor next to the laundry room and the parking lot with the

pool was very nice and the kids had a blast

upon check in, i requested and was given a late check out of an hour later

loved the workout room and having the guest laundry services was a definite plus

for me and my wife we didn’t have a laundry bag or an ironing board in our room, and i noticed some amber-yellow stains on our shower

staff member that checked us in was more than helpful as we needed early check in due to the fact we needed to change clothes for a funeral

there was free laundry services and it was very clean there

accomodated our request for a late check out as we didn't need to leave for the airport till late afternoon

hot chocolate in the rooms for the kids.

fresh bakery pastries would be a nice addition and hot chocolate for the kids

the amenities were incredible and having the bar and shucker downstairs was perfect for our stay

staff very flexible and helpful even with kids

the check-in staff was gracious and we appreciated the upgrade and late check out for my husband's birthday

there were definitely a lot of families with kids and couples there too

there were definitely a lot of families with kids and couples there too

separate spa pools with no kids, dog friendly with bowls and dog blanket provided.

room service wass fast

they were even kind enough to allow us a late check out

breakfast was delicious

breakfast was perfect and so was the rooftop lounge

lots of extras include, wine & cheese, freshly baked cookies and breakfast

breakfast was wonderful it is not your typical hotel continental breakfast, and the view is amazing

very nice people i worked late that night so they gave me a late check out

no ice machine. costly laundry facilities. very small bathroom

laundry and vending on-site

the laundry was broken

are decent (better than expected from the photos), i appreciated the bathtub and also coin-op laundry

very accomodating of our request for late check out

staff thinks it’s okay to try to come into guest rooms at 10am when they are scheduled for a late checkout is beyond me, as this happened to me on more than one stay at this hotel

i liked the easy check in process and i was allowed late check out.

never have enough breakfast for everyone or they don't put out what they're supposed to serve

business center, laundry room operation was down couldn’t use the card to pay iron wasn’t working good, water on

i had a work meeting so kevin advised that i call in the morning to request late check out, which i did

the property needs painting and the laundry room is raggedy

noisy at night dirty rooms laundry room not working breakfast the same every morning

renovation with some noise and no pool or laundry, due to the restoration

laundry was broken vedding machain take your money not giving u any thing or the wrong

location, beauty , property, and late check out. all were very nice.

she then lied and said they needed two beds because they had kids

pool was clean but the furnishings around the pool were pretty dirty

i waited almost 2 hours for the noisy kids to stop being wild

and my kids loved the heated pool

the next day they gave us a late check out so we could have some extra time in sausalito

expensive, no breakfast and spa under reconstruction

gym, we had to ask for a working tv remote twice, quite expensive, somewhat noisy at night

construction going on-spa was closed.

they forgot to tell me about where the spa is and a bit about the hotel itself.

an amazing wine and cheese complimentary happy hour, late check out, jacuzzi and heated pool.

great breakfast and really enjoyed the hot tub and beautiful grounds!

didn't have the breakfast, but did enjoy the wine & cheese hour in the evening

great pool, beautiful gardening and perfect location, next to good restaurants

breakfast was great

we ask for a late check out they granted it with no problem that helped out with getting our children ready

manager was disrespectful started yelling at me in front of my child because i asked for a late check out

staff was very good and easily gave me a late check out time

like more blankets available,late check out, early check in

in the hotel was very close to the casino