to some special needs i asked about and was able to assign me a good room location and a late check out for my circumstances

excellent customer service, great onsite restaurant and a nice pool.

pool were not working

plenty of parking, very clean and had a nice breakfast.

breakfast was excellent

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

when i asked for a late check out he offered an additional 30 min past check out time, which i thought was pretty lame

breakfast was absolutely delicious

breakfast kinda sucked, but it's not the hotels fault

breakfast was good however there was a large trail of ants on the tables where the food were so we

breakfast was wonderful, would like some decaf black tea though.

extremely helpful with a late check out and valet was amazing. breakfast made the morning great.

front desk and curbside service, willingness to switch rooms to one with a poolside view at short notice, swimming pool, comfortable room

super clean, the staff is friendly, the rooms are nice, there is a hot tub, there is a gym, the mattress is phenomenal -- best night of rest, it's quiet, it's in a good location for

ough drinks are stupid expensive) but we got to walk right down

the only downside is we could not make full use of the facility pool etc due to covid restrictions

gave us a free late check out til noon

checked in super late around 12 or 1 am and the front desk lady was very nice, her name was caitlyn, she showed me

and dime, excessive chargers slow to return deposit, late check out fee charged multiple times, made the reservation through this app they said it's

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location,

i didn't have a chance to check out the free breakfast, but it smelled delicious

the staff was extremely nice and allowed for late check out

wifi is working well

pool was closed no reason given

and safe, free parking, close to food options and where i need to go for work

if i was to be picky i d just stare the pool was out of use

customer service was great easy check in, very clean rooms plus they allow late check out.

i requested a late check out & they said that would be doable

has a pool and a nice breakfast every morning

has a pool and a nice breakfast every morning

the pool was cool , bed comfortable , the coffee

asked for a late check out

the late check out was convenientlove breakfast there great staff

to downtown night life- staff was friendly and accommodating - really like the early check in and late check

like that when we needed a late check out they were very friendly about it and gave me an hour and a half the other one (ez8)

continental breakfast with waffles & comfy beds! kid enjoyed swimming in the outdoor pool.

breakfast and late check out

i like that they had a full stocked bar inside heated pool 24 seven jam free breakfast include quiet area

breakfast was

the gym was ok (basic but fine)

breakfast was good, balcony was big , pool felt good,jacuzzi was clean, quiet rooms

we were able to check in late our first night there when our planes didn't land until well after 9 pm

easy to find, good parking, ev charging stations

i checked in late, but lorena, the night clerk checked me in and could not have been more accommodating

also we asked for late check out (few hours) and they did not charge for it

i enjoyed the spa pool

is conveniently located, has a beautiful pool area, very friendly staff and a small but usable gym

kids friendly

they gave us things we needed right away and no extra charge for an hour late check out

quiet, all stores and market just walking and personal very nice, and they allowed me to do a early check

i talked it over w person on late check out and had a rude call at 11:00 am call to tell me vacate the room

the continetal breakfast was poor quality items

breakfast is good

continental breakfast could have been better

needs better breakfast options

for late check out, they gave me one hour extra, but every 15min there was someone who asked if i check

staff were very helpful and accommodating when we requested a late check out

, jetted tub, and late check out plus they had the best process but recently they went up unfortunately i had to go

it’s nice and clean breakfast is so good

liked the rooms perfect size for two couples with 3 kids , very quit place easy to relax

clean comfortable room and the late check out

t the end of the world, but would have made ordering room service or requesting ice easier)

took a long time to place a room service order

the staff was amazing, the room was clean, the view was incredible and the bar was the best.

thought the bar would have been open in the hotel

competent staff... late check out

to room have no clue on when it will be restored need to check out by 12 and were not offered late check out on a multiple night do not expect housekeeping or your bed made they do not do that

the restaurant and bar do not stay open late to accomodate residence

i also loved the vending machines in the basement by the gym with snacks, drinks that matter (e

there is a clean gym down stairs and the lobby has an area for work or to meet up with people

only complaint was that there was a 30 minute late check out

we were accomodated for 1 hr early check in

it was easy to get a late check out until 2pm

he allowed us a late check out

the location is great. walking distance to many places to eat. free wifi.

the free wifi works great

service; no room service until someone check out, some of the receptionists' attitude are really bad; beat up

customer service parking area late check out

good for travellers not for tourists. breakfast is not included although i paid extra for it.

there was no breakfast and then in the morning there was a crew working at 8 am pressure washing was being used

do they get a breakfast in the pool everything so i will s stay it again

the pool is not available..especially on a hot weather.

did not charge me for an early check in and a late check out and offered to let me store my luggage while i was at the 49ers game

didn't have breakfast, it was only a buffet and a little expensive for what i eat in the morning

the lobby pools and room were good. staff was friendly. room was big and clean.

parking too costly - not told ahead no breakfast - thought it was included bathroom needs safety bar on other

loved airport shuttle service

concert venue, new & clean, friendly staff - went out of way to bring decaf coffee pods to room, late check out was

the bar and rest were closed for labor day and there was nothing open nearby

communication and expectations and experience with the shuttle pick up from the airport or lack thereof

he sent the shuttle to come get us when we dropped off our rental car before we even called

shuttle to airport should start earlier and run later.

i was late check out because of traffic jam, but they didn't charge any fee, that was great

love the late check out

i like that and i was able to get a late check

i stayed for a marathon and they were more than willing to assist me in a late check out

great room, super comfy! clean, and great staff! the kobe burger in the bar was excellent!

early check in and late check out were a breeze

airport shuttle is fast, close and useful

the breakfast was excellent

we enjoyed pool to relax after a long flight with a stop over prior to an onward flight

breakfast was phenomenal

checked in late, so i asked the next morning for a late check out (not realizing it was already a noon

we have 3 kids that are 4, 9, and 12

really good breakfast

drink coupons, free parking, full breakfast, pool

the only thing that caught me by surprise was that if i wanted to check in early they wanted to charge me $30

was super friendly, helped with late dinner and late check out

and the bar the atmosphere

plus the breakfast was excellent and the staff was great will stay there anytime great location also this

pool is cold, no free breakfast, need to pay for parking, no complimentary coffee

breakfast was nutritional and great selection of juices and tea for breakfast.