management needs to look into staff's communication with guests about late check out fee

checked in at 7am (i paid for one full additional night despite coming in morning), and 4 days later on my checkout day, i checked out at 1:40pm (oh, and i was at reception since 1:20pm, the

they have been accommodating on late check out times on more than one occasion

pool and work out facility. jamaican restaurants

gym is very dated

last day we use the pool and we’re able to do a late check out without extra charge

enjoyed the late check out option as we didn't get to check in until much later than expected

the pool temperature was quite cold. kids refused to swim in it sadly.

kitchen set up

plenty of amenities such as laundry, pool, convenience shop, breakfast and bonus snack evenings

no problem with a late check out

check in was was easy peasy even wit the full st patty's day bar

the bar attached to the hotel is also excellent and food and drink are well priced

it was like a full one bedroom apartment complete with a full kitchen including a dishwasher

full kitchen

the late check out, since we didn't sleep through the night

great pool and gym

good location with access to the freeway and retail. restaurant and bar on premises.

the warm pool and gym are brilliant, hotel room very comfortable, the beds are very good size and comfortable, the

friendly, spacious clean room, nice sized work station, friendly staff, pool and whirlpool area

they also gave us a room upgrade and a late check out

on the wall and a smaller dresser to get around the bed was tight and not comfortable they have a late check out at 12 but by request you can have it till 1 for free which was amazing but at 1 a

great value, tennis courts, lil gym i think, nice pool

comfortable beds, equipped kitchen and clean

dryers in laundry room weren’t working, we had to switch between 3 machines to get it somewhat manageable

free breakfast, free parking, close to 24/7 fast food and convenience stores, offered late check out for fair

staff was helpful in giving me an extra hour late check out

free breakfast and most importantly cleanliness

the carpet have a smell like it was wet an there wasn't a good breakfast to eat

very good service and breakfast ud83dudc4c

room was fine but with a late check out time very expensive

requested a late check out and got it no problem

and offered me late check out as i had an appointment

gym door needs fixing

staff were super friendly and breakfast next morning was great

i asked for late check out at noon and was granted that

gym and pool.

great welcoming service from mr.anu. very accommodating with my request for early check in

i did not get time to use the pool facilities/gym so can not make any comments regarding these facilities

nice facility, pool was nice. quiet, good parking, comfortable bed, conveniently located.

late check out also indoor pool and jacuzzi also breakfast ok not greats 24 hours coffee and tea

got a late check out as flight is late and also an early check; was accommodated right

about whether our room was ready or not which had us going to and down the elevator with 3 small kids several times

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the jets aren’t very

love the staff, the pool, the got tub, the breakfast so many options

staffs were very friendly & allow me for late check out till 2pm

reception staff are very nice, we loved to be offer late check out for free

nice pool and gym

breakfast , rooms, checkout later and clean.

and the breakfast experience was just wonderful

staff met my requests for disability consideration and late check out

in a hurry, began collecting the garbage bags and started closing the doors five minutes before breakfast ended

breakfast was excellent

the breakfast was more than adequate....everything from yogurt to sausages.

breakfast was hot and great. good laundry facilities.

great breakie. early check-in. late check out. nice pool. clean room. friendly front desk

the breakfast was good

great staff. great pool. clean building. safe parking lot.

i liked the excercise facility and the pool

the gym could of been more spacious as its very hard to work out comfortably with more than one person

check in and check out, very accommodating when i requested a late check out, was everything i needed for a short

access to the pool and gym were enjoyed

right away, i took my kids to the second room that i had already reserved for me and my wife

very comfortable mattress, nice pool, great breakfast included.very friendly front desk staff.

there is no playground for kids

appreciate when they give me late check out at no charge i love free parking, free wifi, free

late check out. tasty breakfast ud83dude0b

also, i had requested late check out as i was in a hurry and she told me the max i can get is 12 al though i stated i

front desk stated we could have a late check out, due to my husband having to play a gig

we arranged a late check out and they tried to barge into the room at 11:00 a

airport shuttle to & from hotel, breakfast, late check out consideration, room facilities

they also gave us late check out at no extra cost

upon checkin we were offered a late check out - which was extremely helpful especially with travelling for that extended period of

there is a gym and a swimming pool as well

used the treadmill in the gym too

for a slightly late check out but was told cost was$50

but i called down to ask for a late check out

location, great breakfast, staff very helpful with a bit of a late check out

47$ from airport bar and restaurant was closed . room service only my door didn t lock

that the room service closed early and wasn't allowed to bring a drink from the bar to my room

was offered a late check out and it was appreciated but wasn’t needed since my onward flight was at 1300 the

location and swimming pool

price was ok, location easy to access, pool

it also has airport shuttle

prompt and friendly service, on time shuttle, quiet and a very clean hotel.

staff helped with a late check out, holding my bags and a shower after checkout because my flight did not leave until

the staff kindly allowed us late check out which made our travel day much

had expalonied i was needing the sleep as per the late check out and they put me next to the dumpster and it was garbage day in the am

allowed us to have a late check out without a chargefriendly staff

free shuttle easy check in late check out at request good breakfast

gave us a late check out which was nice. reception were very helpful.

i called them they told me that i can have a late check out at 3pm and it will cost additional 25$

we requested and got late check out

gave us late check out free

theres no free late check out

able to get complimentary late check out

they are accommodating for early check in and late check out with out extra

front desk accommodated me with late checkout

no late check out

i wish there was a hot tub and laundry facilities

came in on a very late flight at 5am and has to check out at 11

she gave us a complimentary late check out as our train schedule was changed

cleaning staff was aware of late check out and did not disturb. excellent and too rare

wifi didn't really work and the internet connection on the pcs didn't work and we needed to

the shuttle service and drivers were excellent and knowledgeable about the airport terminals

late check out of 12 o'clock was helpful for afternoon flight and reasonably close to airport

guest laundry

i liked there was a gym and pool even though it could be better with more equipment.

space and kitchen facilities

the kitchen staff was especially friendly and always smiling recognizing that you existed

to the airport; regular free shuttle; very friendly, helpful staff; i appreciated being given a late check out time when i said that my flight the following day wasn't until the afternoon; big

they were kind enough to offer a late check out at noon and a shuttle to the airport

late check out, free shuttle service, comfortable bed

don't expect early check in or late check out

no late check out

i was appreciated of being allowed a late check out since we arrived a little late and wanted to sleep in a little late

was able to get a late check out which was much needed

stay only, arrived late, staff excellent

our late arrival was accomodated by the shuttle service and the desk

such a nice selection of food and available until 11 am, which is great when you have a late check out

the late check out option was available so we could check out at 1pm which was awesome

shuttle bus on the 1/2 hour from airport and back to airport

no complaints. overall a pleasant stay. especially if you have young kids

there also is a rather small swimming pool plus a hot jacuzzi, which worked well with the kids at the end of the day

the swimming pool with hot whirl pool was the highlight of the hotel