was decent front desk gal was very understanding and helpful in accomodating late check out

late check out isn't an option however it's location was great

lovely hotel renovations, indoor pool, clean room

pool was indoor but cold, the gym felt like you were stepping into a cooler

breakfast was great

we requested a late checkout as partial compensation twice before our departure date and were told us was okay but

the pool and jacuzzi where perfect, clean and warm

everyone was so nice and its kids and dog friendly we loved it definitely recommend this hotel

indoor pool so the kids could swim without having to worry about sunscreen.

no refrigerator pool was too hot spa was too cold my girls didn't like that

the staff was nice and was pretty flexible with late check out

the customer laundry room wasn't available to use due to it was out of order supposedly

laundry room

the 'laundry room' was so dirty and it stank

and i was grateful for the onsite laundry

staff was great getting us checked in early and when we need a late check out last minute they were very accommodating and gave us all our options

pay for parking and the fact there's was no microwave to warm up the left overs we had from the bar downstairs

great gym - terrific staff

valet is good, bar is great

room service didn t provide utensils or napkins

check in experience with jessie joe, friendly and made our life so much easier by allowing us a late check out when he heard that our flight out was late the following evening

breakfast did not come with the cost of the room and the pool was ice cold so it was very

nice stay, helpful guest services, clean room and pool.

location was great many things to do and all in walking distance brandon was a great joy at the bar and the young women who checked us in was also

laundry facilities

late check out was great

great pool with amazing view of downtown

pool and bar there were absolutely amazing

great location, good bar/restaurant & spacious room. rooftop bar & gym were also nice additions.

enjoyed being able to see the giant eye, and down to the pool from our room.

was comfortable, was allowed a late check out, staff more than accommodating

room wasnt very clean, the laundry room smelled like rotting mildew

the laundry room for sure, found hair and the tub wasnt very clean

breakfast was standard and nicely laid out

breakfast

i wanted to pay for a late check out because i just drove 17 alone

hot breakfast did not include meat nor eggs

the pool not being open lol but i understand we’re in a pandemic

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

due to covd 19 there was no breakfast

i asked for a late check out due

staff at the front desk were very friendly and professional plus they did give me a late check out that i needed most

i also wanted a late check out at noon but the staff never answered my texts

spa did not open until 10 am

the kids got a kick out of the tv in the mirror in the bathroom

i like that there was no fuse when i asked for late check out

location was perfect. pool was clean.

convenient to where we were going. looked nice 1 to 2 days of the week. pool looked nice

i like about the property was the fact that he has a swimming pool then is next to a major highway and on top of it it has a standup shower one of my

also, the pool is lime, green infested, probably all sorts of bugs and animals in that and it should be