whole hotel so calm feeling , warm, welcoming , the bedroom wow so pleased asked for late check out

was excellent, fabulous full cumbrian breakfast

being very picky but when we were having breakfast the staff are so efficient they clean your plate away if you have finished even though

lovely breakfast and location.

large, comfortable room. perfect location. friendly and helpful staff. lovely bar area.

hotel was very accommodating for a late check out request

staff and prompt service, immaculate rooms which had a modern but yet cosy feel, free car parking, very dog friendly for our two lurchers, great location for the hikes we wanted to do

bar area was busy in the evening with a good vibe , we will definitely stay here again

friendly staff , comfortable room, free parking and great location. great food and local ales

excellent bar and restaurant

and they allowed us a late check out as we had arrived late

spacious space, free parking, good beers on tap, and excellent breakfast

only request would be to have a sofa &/or comfy armchairs in the bar/conservatory area, as we would have asked family to join us for a coffee/drinks in a more

the evening meal was very appetising and the bar area relaxing

we left too early for breakfast (05:30) clean, comfortable rooms (+) very dog friendly and great breakfast (+)lovely staff. clean and comfy room amazing breakfast. (+)lovely stay and breakfast was really nice (+)friendly staff great breakfast excellent shower great view from room 11 window (+)great breakfast. (+)excellent room, good breakfast choice and helpful owners (+) breakfast and dinner were as good as we remembered, and we appreciated how welcoming they were (+)beautiful building, helpful staff, fabulous breakfast, lovely room (+) the food was delicious as was breakfast the next morning

we expected to pay for late check out but was a nice surprise to be told it was free until noon

is a lovely town and we enjoyed the restaurants, shops, and most of all the park where the kids could play soccer

exceptional views and top notch breakfast

parking was also plentiful which isnt always the case with hotels in the lakes

we had room service and some complimentary chocolates were a thoughtful touch

staff were so helpful since we arrived late due to car breakdown and even let us have late check out to make the most of the room

plenty of parking and grounds to walk, play or have a drink

the hotel provides free parking

wifi was very poor

kids running around for hours

we asked for a late check out and the staff were more than accommodating and it was at no extra cost

think in the dining areas they could be separated, maybe main restaurant dog free but allowed in bar dining area

bar and dining area excellent christmas atmosphere

cosy, warm, welcoming, comfortable bed, comfortable settees in bar area

stoves in bar and dining were great after long climbs and hikes

overall a good stay and late check out gave us time to see the city

breakfast was well stocked and late check out of 12pm is ideal

great value for money and location and loved the late check out

late check out and comfy bed

lovely, friendly staff on check out parking system very handy early check in and late check out for additional fee, (subject to availability) easy to

misunderstanding with the check out, booked & paid for a late check out but this wasn’t communicated internally

late check out at 11

paid extra for late check out which was good

great bar and friendly helpful staff

food was exceptional, location fabulous, friendly attentive staff, bar staff accommodating

staff were all super friendly and even allowed us to have a late check out

the bar and choices are great and food in the bar was delicious

they reserved us a table in the bar area in the evening

breakfast was fab

staff are incredibly friendly and helpful. breakfast was lovely. room was lovely.