staff were so helpful since we arrived late due to car breakdown and even let us have late check out to make the most of the room

no wifi

lounge and bar area very comfortable and tastefully decorated

traffic cars parking on blind bends !!!

cockermouth with all facilities is close by adequate parking will definitely stay

the food is excellent and they even let us have late check out at no extra charge

e to restrictions) which was cooked beautifully

very welcoming for a large group and allowed us a late check out in preparation for a wedding

was able to have a late check out and breakfast in the room

the bar area is very relaxing

hotel was very accommodating for a late check out request

great staff, parking available, good location to visit keswick.

find and short distance to where we were going friendly and helpful staff and clean rooms plus a bar serving food as

staff very friendly, had food and drinks in bar which was good

free parking

whole hotel so calm feeling , warm, welcoming , the bedroom wow so pleased asked for late check out

years old) at breakfast, wanted to give him a special mention just because he was outstanding

staff always lovely nothing too much trouble. spotlessly clean and a lovely breakfast

there was a noisy bar below at the back which i wouldn't have heard if i hadn't had the window open, but i wanted

it was dog friendly and they even gave dogs a sausage at breakfast, which was a nice

we expected to pay for late check out but was a nice surprise to be told it was free until noon

wifi was quite slow

location great room comfortable - great shower staff helpful breakfast lovely good parking

for a hotel that's quite average for the lake district, with no sauna or swimming pool, the wifi isn't properly working in the bar nor the tea room

good bar area and dining area with good views and comfortable seating in both the restaurant and the

and they allowed us a late check out as we had arrived late

we left too early for breakfast (05:30) clean, comfortable rooms (+) very dog friendly and great breakfast (+)lovely staff. clean and comfy room amazing breakfast. (+)lovely stay and breakfast was really nice (+)friendly staff great breakfast excellent shower great view from room 11 window (+)great breakfast. (+)excellent room, good breakfast choice and helpful owners (+) breakfast and dinner were as good as we remembered, and we appreciated how welcoming they were (+)beautiful building, helpful staff, fabulous breakfast, lovely room (+) the food was delicious as was breakfast the next morning

no problem bringing the dogs into the bar specific areas allocated

wifi did not work in room 5

found most of the staff didn t really want to help me when there was no wifi which i needed for work as there was no network reception or it was intermittent, the shower

we were also given a late check out for free so that i had time to get ready

ideal when you have kids and dogs with you

and the staff were very apologetic about the noise) (games and function room close at 10, but kids were in there and they didn’t

room and friendly staff, great location, and a truly excellent full english for breakfast

room was spacious and had big tv for kids

beds were very comfy bathroom modern wifi late check in and late check out

location close to golf course!

the open log fire on arrival in the bar area was sublime and it was constantly replenished with logs to keep the ambience alive all

location, staff bar comfy beds decent rooms

breakfast was substantial with cold and hot choices and fresh juice / yoghurts/preserves and

we also asked whether we would be able to have a late check out which the staff ensured that we received

comfy bed, nice hot shower, excellent breakfast, friendly staff, and good parking

room was comfortable and clean breakfast was excellent

family suite was actually brilliant, having a separate living room meant the kids could go to bed and not be disturbed, jacuzzi bath was a big bonus and myself and the kids

wifi not working smoke bin on fire