i requested a late check out and was pleasantly accommodated

the staff compt the early check in fee as they had no king room available

my kids even want to come back

was roomy and clean, though the kids above me woke me up with their partying at least once

seasawing floor of #7 and the 3 kids upstairs running and pounding for hours into the wee hours

given a gift card for breakfast staff was nice about an hour late check out/ early check in

given a gift card for breakfast staff was nice about an hour late check out/ early check in

late check out

its location and the availability of a complimentary breakfast

good breakfast. clean room. friendly staff.

breakfast was really great!

when i checked in was helpful with directions, room was very clean, check out was quick & easy, breakfast was good, the woman setting up breakfast and cleaning up was great, made it feel homey

just was not a good experience, room and linens notveryclean,section of the hotel was noisy late at night and please get rid of thosepillows

also asked if we could get a late check out and told

they also let us have a late check out

everything was excellent from the staff, room, as well as breakfast.

breakfast is great in morning

no ice maker, no atm to use laundry facility, no late check out.

tv bed breakfast great staff clean

clean bathroom/kitchen

the continental breakfast is the pitts. muffins and breakfast bars , oatmeal is on the menu

awsome breakfast

they allowed us to have a late check out time so that my baby could finish her nap!

felt roomy even with a full kitchen

very clean room, full kitchen, nice staff, good restaurant nearby

a hot tub and a bit of a bigger pool.

pool, suites, breakfast, cool courtyard

wasn't able to do late check out was given no wiggle room

the front desk staff did not allow a late check out which we expected

great public parking and hotel valet parking and late check out without extra fees.

the room were incredible- large and well-appointed with full kitchens. very comfortable!

our room was huge with a kitchen area (we only used the fridge & glasses), a sofa, comfortable bed, dressing area & bathroom

the staff were attentive, sent an engineer who fixed the problem and even enabled me to have a late check out

view was great and we got late check out so we didn't have to rush

they accommodated both an early check in and late check out

gave late check out after marathon which was appreciated

is convenient, offered a discount for valet, efficient check in & out, late check out, delicious breakfast, lots of towels in

i got bumped from my flight to paris very late at night

staff also was able to accommodate our request for early check in and late check out

made things with 2 kids a lot easier

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

gym and swimming pool were very nice

we always stay here when getting a late flight to uk

the staff gave us early check in and late check out

the fellows at the check-in were kind and efficient at getting me booked for a late check out (with a day rate), and then getting me booked for additional nights when my entire

they were very kind and gave us a 2 pm courtesy late check out since we had a late flight

the shuttle driver is a kind gentleman and the restaurant and bar staff a delight

the late check out option and the close proximity to work and a nature reserve walk

room was a little small and don t like an upcharge for a late check out at 1 pm

late check out policy is terrible, especially for boston marathon runners

out it was the same person who was talking to me online nice touch she got me early check in and late check out for free for my anniversary she also upgraded my room to a corner room the bed was

no room service so had to get dressed to pick up breakfast in lobby.

the late check out was a nice option so that we were able to go out to brunch the next day

the roof top bar is amazing

the rooftop bar was great, prices were very

booked a room with city view but what we got was a room where we looked at a gym acres the street

sparkling clean and great staff! had room service, very, very good.

staff, and great manager who agreed to allow a late check out as i've been running the marathon and couldn't come back in time

also wanted a late check out and was told i can only have an extra 30 minutes because they were fully booked

it was newer and decently clean. large bathroom. accommodating with late check out.

amazing rooftop bar and fabulous gym

it s a basic hotel with wifi in the room but no laundry or room service etc

big rooms, spotless clean, very nice and quite, great services and of course the advantage of a late check out

convenient to airport. big rooms. good gym. let me have late check out.

staff allowed us early check in. room was clean and comfortable.

the bar atmosphere was pleasant and our bartender was

accommodated my early check in request

they gave me a complimentary late check out

they let us have a late check out and that was super appreciated after our long trip as we got to sleep in

used their shuttle service to and from airport which outstanding

pool was great for kids during layover.

the bar staff was very friendly everyone was very informative and attentive.

i was very happy at the late check out time of noon to maximize our time

we were able to get early check in and late check out

feeling well arriving back at the hotel and the staff took care to assure we were allowed a very late check out to accommodate us

in after saying we had just gotten married they told us they would deliver champagne to our room later that day

accomodate my request of late check out (just 2hours beyond normal checkout time)

first up, i got a free upgrade on arrival i requested for late check out and i got it

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our bags

perfect location,good bed,good wifi,good staff

room service menu

the room was well appointed and the restaurants and spa were superb

location complementary water and late check out comfy bed

even gave a complimentary late check out

loved the gym

the bar restaurant was excellent and the bed was heaven

the bar was closed

staff went way above and beyond to accommodate both an early check in and a late check out

r insulin), roll away beds, late check out

we were also able to get free early check in and late check out

requests were made for a refrigerator

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

if needed a late check out would cost 60

luggage facilities and late check out

i liked the free late afternoon leomanade in the lobby

they could not solve our wifi problem bc they misspelled our name

gym was moderately geared

very nice staff who easily arranged for a late check out for us

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

we had a nightcap in the bar and the bartender was so busy

we used the gym a couple of times which was also excellent

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check in and the rooms

the hotel staff 100/10 *claps* also let me late check out which was great for me

late check out

free early check in, late check out, comfortable beds, free giddies in the

got three different versions when i asked for a late check out, there was no room service and no spa facilities when i tried to

asked for late check out so we could sleep in and the maid staff were very loud in the hallways and banging

late check out

requested early check in on day of arrival and late check out on the day we were leaving and this was arranged without any fuss or extra cost

in the room next to the gym , although we were not aware of it on arrival , we were awoken every morning by the pounding of

michael who took care of us at breakfast every morning was especially great

- we missed the first night because our flights were cancelled and the second night we arrived late to be caught up in the global it outage - and this is why we have rated this so highly = with

they were able to accommodate an early check in and late check out

there is even a gym if you are that way inclined

gym was great, i walked to everything from the hotel

perhaps adding a laundry service on site would make it better

continental breakfast, late check out...

there was also hot chocolate and cookies in reception + coffee, tea and water

communication between checking in staff we arrived on wednesday asked about late check out that could be arranged for friday due to having a later flight asked if there was a

they were able to do late check out

were very accomadating when we ask for a late check out

he was friendly and efficient and agreed to give us an early check-in and a late check out which worked well with our travel plans

when asked for late check out, i had no problem

ich i would have been happy to pay for) or some other solution to enable

would have appreciated a late check out option

comfy bed, great location, and the availability of a late check out

easy check in late check out super comfortable great location polite staff

conveniently located to easily the best bar, porters bar & grill

the gym treadmills were out of service

i wasn't expecting early check in - but was able to

my bf and i really enjoyed having a cocktail or two in the bar off the lobby before going back to our room- it had a fun but classy vibe

very accommodating with late check out till 2pm

wifi didnt work at all during our stay.

staff - even the laundry team offered help

gym was minimal.

location with bar and restaurant attached. friendly staff!

we also received a complimentary late check out

room service was good and timely

the bar downstairs is very nice and cosy

the room service was out of this world. all of the food was delicious.

room service

friendly front of house staff. very helpful. great location to explore boston. late check out.

we were given an early check in and nicer room for our anniversary

requested a late check out and they accommodated us

bed was amazing and late check out was an excellent amenity!

staff was wonderful and location was great.very accommodating with late check out

we would have had to pay for a late check out and the hotel was quite expensive anyway.

hotel needs improving in terms of late check out, if people are running a marathon they shoul be more flexible and not just offer for

for late check out went well

excellent location! asked for the late check out and i was promptly attended!

very comfortable bed, late check out

advertise late checkout on weekends but they don't actually have late check out, no fitted sheet on bed, and

location is fantastic being able to walk to all the shops also, they were able to provide a late check out