staff were really polite, and even helped us with late check out

breakfast was great, the pool was the perfect size for my 5 year old and has a great

wasn't until after we booked that we realised breakfast and pool, gym etc wasn't open and no discount for missing out

staff and place was very good. only breakfast was little poor

complimentary breakfast was good, 24-hour tea/coffee station in lobby

also appreciated the late check out

early check in and late check out (3pm and 12pm)

innovative kitchen bed arrangements blinds pool breakfast the outside barbecue the price location big

breakfast, laundry, clean

loved that the hotel offer 1 bedroom suites while travelling with kids

easy check in - accommodated late check out

quiet. very clean. lot's of parking.

size, value for the dollar, location, swimming pool, good selection for hot breakfast, amazing staff all throughout, comfortable bed, and last but not least, nice shower

breakfast served is good, cleanliness and courteous and helpful staff

the beds, breakfast, bathroom, everything !

we asked for a late check out and we were very pleased with time given (1 pm). thank you

they let us have a late check out as our travelling companions had to be at the hospital for the morning and we had

i got bothered 3 times in the morning because the morning staff was not told i requested a late check out

was able to do laundry for only $5 wash and dry

pool, no restaurant, no continental breakfast, no laundry service

they were very accomodating to our needs like early checkin and late check out

$ from airport - didn't know that there was a shuttle when we landed

breakfast was basically sugar

2) great pool and hot tub 3) great breakfast

the swimming pool and gym were clean

let me do a late check out

flexible, late check out. nice reception staff and beautiful facilities!

they were able to accommodate and early check in and a late check out

the pool was great, our kids enjoyed it and kept telling us they wanted to come back

was a mix up with my airport shuttle

appreciated the late check out

comfortable bed and pillows. our room was very spacious for our kids and dogs.

used the bar it was ok

we were able to book our shuttle to the airport for morning when we checked in

had supper at the bar and it was very good

i enjoyed the check in process, the receptionist was nice, and allowed me to do a late check out since i arrived super late at night

clean, nice pool area and the breakfast was great

the pool amd hot tub where drained and it wasn't posted on this site when i booked

attached bar & grill had good food and the airport shuttle was handy

room service not offered

birthday for the pool and after we checked in and the pool was booked full, they allowed us a late check out the next day, so we could use the pool to make our daughters weekend

very flexible with check out, i had to asked for an hour late check out as my business meeting was finished late

so nice for the kids to have a

bad service at the lounge, gym was extremely minimal

it was awsome that the kitchen is open late

to front desk susan for warm welcome and assist me to my late check-in and she give me 1hour late check

big rooms, very clean, gave me late check out without any

jazzy carpets friendly staff - got refunded some money due to late check out issue for myself

i’ve stayed multiple times and paid for late check out so i can sleep late as i fly in late at night, only to have the cleaning lady bang

came from long tour travel with my friends that’s why i was arrived at 10pm late check in,,i woke up and take my breakfast,,after that i feel tired and sleepy so i was decided

was so accommodating, as my flight left in the afternoon, automatically giving me a no charge late check out time, as well as arranging the shuttle

in room, had to change room late at night, not offered any compensation, couldn’t get late check out

plane was delayed got in very late, they gave us a late check out

customer service was excellent, offering us a much needed late check out time

spa and pool not working …..????

he was so friendly and let me have a late check out

big rooms and quiet. relaxed properly. wifi was awesome. kids loved it.

there is no fruits on the breakfast for kids

we needed was so close, restaraunt, convenience store, small gym

clean, convenient location, great included breakfast.

they were also able to let her do a late check out

kids are expecting the hot tub and the pool, but during our stay, the pool and hot tub are not working under renovation

staff/cleanliness of room and lobby/bathroom/great bed/grab go breakfast/ shuttle service

hot breakfast

like most hotels these days, the pool and hot tub areas were closed.

communication regarding my late checkout was disappointing

once we arrived, staff was very accommodating and allowed us late check out due to our very late arrival

i had some issues with being picked up to my hotel by somebody so they let me have a late check out till one pm in the afternoon

convenient late check out with no hassle

shuttle service, very comfortable beds, no charge for late check out, breakfast

i was able to get late check out

the staff in the morning was very nice and helpfull. they let me have a late check out.

the water park was great! great customer service!

pool and gym

breakfast. room service. room was not cleaned .

late check out

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

beds sucked and bar was sub par.

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

late check out very comfortable bed

late check out allowed extra time in pool

they offer a free shuttle to and from the airport

the pool and the surrounding area was

comfortable beds, clean bathroom, lovely pool

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

need grab bar in bathtub

one bar of soap only and half-full shampoo pack

had a bar on site

there is a bar on site with vlts so that was great

breakfast is great like the late check out at noon

breakfast was typical, nothing extraordinary

clean excellent location, excellent staff, wonderful breakfast

breakfast is good with some varieties

breakfast was wonderful. location was good and hotel quiet

staff was very accommodating us with a very late check in and a late check out

they accommodated a late check in and late check out to accommodate our flight schedules.

the hotel offers an unbeatable price for parking with complimentary shuttle to and from the airport

little sports bar downstairs to watch the hockey game

the shuttle driver is awesome

also the staff was super friendly, big thanks to gus who helped us with a late check out in our last day, info about the city, and a friendly smile always

we asked for an early check in and a late check out and both were no problem

excellent place to stay. rooms super modern, clean and lots of kitchen facilities.

has pool and gym

24hour gym and pool

quite nice and enthusiastic, fantastic location, they were able to accommodate our request for late check out, room was cleaned daily

staff were accommodating with a late check out; they delievered more coffee pods when we ran out

the gym was excellent

little gym to use

wish the gym had a proper elliptical machine but it was pretty solid

super helpful with a very late check out to accommodate our evening flight

-enjoyed the gym, pool, and other recreation services on the 2nd floor

wifi is fairly strong

excellent breakfast variety

channel 3 - ctv or something) and no room service menu

the ease of a late check out was very nice.

they took the time to answer my questions and helped make my stay even better with the late check out and being able to park my car in their garage after

for a facility with a gym, pretty odd not to have upgraded their appliances to have charger adapters accessible or plug

we could hear the kids in the next room

being beside the ice machine and hearing all the kids running up and down the hallways

they allowed us to do a slightly early check in and have late check out times compared to other hotels

i requested for late check out and they approved and its complimentary

they accommodated our request for a late check out which was nice

i love the conceriege lounge, nice treat! late check out time was great as well

in centre of downtown, good river view, and 12pm late check out which is quite good compared to other

front desk was happy to accomodate with a late check out and advice re parking and amenities

were expecting a pool for our kids

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

were expecting a pool for our kids

one night kids kept use up to midnight

excellent service! early check in and late check out!

very accommodating with a late check out

the breakfast is really expensive.

no information provided about the pool or gym upon check in or information about the facility was provided in the room

enjoyed the pool and work out facilities

accommodating us even with a late check out because our flight was delayed

friendly staff, late check out, clean room, comfy beds

we were happy when we asked for a late check out

before we booked in what we did get was a big breakfast which included a fruit cup a granola bar a banana loaf which basically is a breakfast for a child all of it was bought none of it was

we needed to use the laundry room (one washer and dryer)

flexibility about late check out

check in , late check out and that breakfast was included in the rate was awesome

could order it to my room, open late too, close to everything like malls, really liked the snack bar in the lobby

air conditioning in the gym is not working

poor wifi

appreciated the late check out time

nice and clean and great parking

was no lock higher up on the door

the spa bath & shower were both phenomenal and the soap and lotions were soothing and serene scents

toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no slippers and bath robe available in the room, breakfast not included in price, high

staff is very friendly and allowed us to do a late check out

beds and bedding were very uncomfortable there was old food in the fridge there was no gym facilities that were

helpful staff, free laundry, ample parking, perfect location for our needs.

only one restaurant to choose from. the bar needs to be open.

bed definitely comfy wish i had the time to explore the gym

we got a late check out due to power outage

hotel accomendated over night parking for us thank you

the homeless people in the parking lot. the wallpaper peeling from the walls. the sticky floor.

not enough handicapped parking stalls

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags