late check out was nice being able to sleep in

i like breakfast and the parking was great. free of cost.

i used the gym frequently it was satisfactory

the gym was good too and the location of the hotel is super

the outdoor space by the gym was much better

misinformed about room time check outs and told us when we checked in that we were eligible for late check out (i m a hilton honors member) so we planned extra things to do the day of checkout (-)i waited to check out in line while the manager kia handled the customer in front of me about a late check out (+) of course i couldn t get a late check out because it was a holiday (-) i asked for a late check out the guy said yes and i thought things would get better from there but no (+)was charged a late check out fee on the site it states 12 is checkout time i was charge for being in the room at

pool wasn't open yet

there is not a guest laundry. the pool was not open.

i love the room and the room service ud83eudd70 everything was great!!!

nothing will be back. didn't use room service as prices were high.

the staff wouldn't give discount for the room only gave late check out

were small annoying bugs flying around the room,especially in the vicinity of the bathroom and kitchen area

kitchenette and the friendly staff

was impressed by pop nice it was with carpeting and the kitchenette

someone camped out in the laundry facility one evening while i was washing

very stylish, conveniently located to other venues.love the late check out ! beautiful lobby

she made sure we had extra blankets for the kids as well

not having the option to have a microwave in room for families with young kids

kids price is also $20 & she only ate a couple of croissants & a bowl of oatmeal & glass of juice

my kids could have easily slip and fall, get a concussion or even worse, electrocuted

had a free upgrade to a high floor king room and they honored my request for late check out

cleanliness, lobby, room size, location, shuttle service to and from the mall.

24 hour room service

loved the outdoor pool and gym

called at 11am to inform them i was close to see if they would have a room ready for early check in given i have a back problem, and i was very pleased the housekeeping staff who

they let us do late check out, which gave us ample time to relax and restore as we were facing two more days on

love the bar and the bartender was very cool

liked the friendliness of staff, cleanliness of the facility, and availability of the pool

room was very comfortable, and the bar and rooftop were a treat

there are also safety features throughout the hotel and an indoor pool

i asked for a late check out since i checked in at 2am he says no

guests at the pool had a lot of outside visitors come meet them at the pool so it got pretty crowded

wifi signal was very poor

cluding probably the best espresso i had in my 20 days trip

wifi didn't work

gave us a room on the top floor and an extra late check out

i wish they had paper towels in the kitchen area and more garbage bags.

great service, clean room, delicious breakfast

i asked the room that has kitchenette but didn't get it. but thanks for microwave

smell in the hotel parking lot was ridiculous extremely bad and it's upsetting when you and your kids have to smell this

my husband is a diabetic & his blood sugar drop so we were given a late check out @ no charge by the manger & i hate i forgot her name but she was so so amazing all

customer service, pool

great room, terrific pool and workout facility

hotel didn't have a shuttle running which is disappointing for a so called 5 star hotel

shuttle service is generous but unpredictable

i was happy to see that check out was 12pm as most hotels are 11am and they rarely offer “late check out”

breakfast, small but very good gym, really good quality rooms

location was great, pool was great, room was great, staff was great and very friendly, and the hotel itself is

- the hotel is clean and well furbished but smaller and with fewer amenities (bar/restaurant / gym quality all lacking)

overall very good experience, will stay again, but i prefer the element with the indoor pool

due to an inconvenience, with my car i needed late check out and they did allow that with no additional fee which some hotels would've charged

towel return, the lady at the front desk in the evening is rude, i was i'm one building but the laundry is in another building

they should have different items served for breakfast each morning, though

rooms were clean and as shown in the pictures and facility was clean (except the laundry

the property had a kitchen but no pots to cook with.

i stopped at night to talk to the front desk and ask for a late check out

free parking, excellent breakfast and nice rooms!!!

we did not partake in the breakfast.

had to pull into gym parking lot next door to pick up up

clean snd the breakfast

they also allowed us an hour late check out (noon) with was great

very nice my tv didnt work in my room so they moved me to another room without asking i needed a late check out they granted that my stay was perfect will stay again

location, super clean hotel, very nice pool, above all the staff was the most kind people, especially jackie

to covid no breakfast

the pool wast open

late check out was great

i liked the free parking, the free breakfast and the cleanliness of the hotel.

breakfast was great

well, i work as a travel rn. i wish they can extend the breakfast to 10am.

breakfast has a wide variety and the lady bringing out the hot food was friendly as well

i also called for late check out and again, staff was helpful and professional

my kids were not happy

staff nice. gym was quite good

shuttle to plaza area round the corner or dorsville station pick up for groups

room service was really bad

rooms, clean, and manager allowed late check out

i had to get the staff to get me ice from the kitchen everyday

tight parking , phone in room didn t work, ac had a squealing noise when it came on each time

they had a breakfast buffet but only for kids

we didn't like the set up of the room and not having the option for room service.