loved the late check out and had great lie in becos it was so quiet, even though hotel seemed busy there was

staff, good selection of breakfast items, comfy room, lovely swimming pool

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell from cupboard next to

wifi connectivity was poor in my room.

when i went to the bar area for dinner, i was well looked after by the staff, and the food was very good

staff helpful with late check out and room was excellent

payed extra for early check in and late check out room was ready at 12 instead of 1 guy on reception very helpfull did pay for club

the bar and restaurant area is outstanding, modern, chic, huge tvs and importantly a great atmosphere

very nice staff great nice spa and bar has happy hour 12 till 7

the bar area, the staff

allowing us a late check out and early breakfast

the breakfast was so good, i had the continental and my daughter had the full english

friendly staff and nice clean rooms too. breakfast was very tasty in the morning too! 10/10

the breakfast was exceptional fresh and very tasty

breakfast excellent. bed really comfortable. staff brilliant, martin,jean and the bar staff.

our reservation booking, to symbol his birthday

as an ihg platinum member of over 25 years i asked for an extra hour late check out, to be told no

both times i have had late check out free of

late check out was a bonus

ggesting happy birthday being wrote on his plate etc)

did not have the breakfast, the room was spacious, the beds was comfortable, late check out which was great, the reception let us keep our suitcase their while we had a walk

but when paying for a late check out, its usually for extra sleep time

was there for my birthday, complimentary drinks and a late check out

late check out option is great especial for us as we had been on a works wine tasting event and

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

service took my car to be cleaned and it was returned also and late check out loved

arranged a late check out but each of us were telephoned and asked why we haven t checked out when were

the staff were super friendly when you rang reception on the phone for late check out, or if you requested room service

was very comfortable and having a late check out allowed us to not have to rush down for breakfast as we had breakfast in our room

asked for late check out, and they said of course

12pm late check out was an added bonus too

he ordered food for us to for room service when the reception was very busy

bed was a little firm for me but that's just personal preference and i found the bar price

from the front desk to the bar staff to the fella who brought us room service

lovely hotel, the room service was amazing. by far the best i have had.

late check out was great so i could get my morning meeting in

hotel not too far from chester centre, and free on-site private parking, also wifi

so friendly, breakfast and evening meal was outstanding. rooms spotless

breakfast is wholesome ,with a choice of hot and cold options

the day and found this hotel and decided to book it very clean lovely staff lovely room lovely breakfast we definitely stay again

the room was nicely decorated, spacious and comfortable. quiet on a night and late check out.

early and asked for early check in due to work commitments and they were very accommodating and

the early check in is a pain at the moment and early checkout (7am) is non existent

on departure i asked the young man at the bar if i should place the room key into the check out box

we ate from the vegan bar menu and the food was exceptional

staff were exceptionally accommodating! late check out was a massive bonus for us!

free late check out

late check out standard for 12pm, cookie on arrival, what s not to love

ad to use my own network)

a little disappointed that they have doubled the price of the use of the pool

got early check in and late check out for free, which is great

got early check in and late check out for free, which is great

roomz and bed was so comfy , the new big chef (tudor rose ) where very value for money and the bar area had all sky sports on which was a added bonus, in the morning we went to cheshire oats

nice warm homely bar area and restaurant and also a pool table to play on

friendly staff, nice bar and restaurant. highly recommended.

for two and access to the spa facilities and the ability to have an early check in and a late check out

issues, wether it be cleanliness, overpriced for what you get and this time couldn t check in, late check out room hadn t been cleaned

nice early check in of 3pm and late check out of

breakfast was brilliant

setting, large bedrooms, comfy bed, friendly staff, food is nice, also there s crazy golf which i always enjoy

breakfast was provided to us in our room and we were able to arrange a late check out

games room is ideal we played a few rounds of pool

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

a lovely vibe to the place with books to read pool to play and a beautiful garden to walk around

nice spa bath

as i was ill with the flu we requested a late check out which we were given as well as a little well-being pack

we also requested a late check out, they gave us untill 2pm which was fab as i have medical issues that require

the parking is limited

sauna very small and pool too cold but thats just my opinion.

they welcomed my “very chatty, curious, energetic ” kids; and were so accommodating to our every need

great location for us, very friendly staff, cheap price and late check out.

we also got a late check out of 1pm which was good

i felt comfortable that the kids would not leave their room without us knowing because there was just one doorway into both

nice addition to have seating in bar and snacks in the

and you register your car on the tablet at reception - i specifically booked the hotel for the ev charging facilities, which require your own cable

late check out

was nice and quite bar the noise from my rowdy family

worked the bar

the room, the shower, the bar and it's excellent value, staff and service, reception, cleaning team

also, travelling with kids is not always easy, but room on the floor for them to play was great to have

great hotel, always use it. good free parking and get also late check out was great, no rush.

and helpful staff on the reception desk and sorted late check out for myself the morning of leaving, very helpful

late check out

alarms went off at 4am no late check out offered or discount given for standing out in the freezing cold for nearly and hour

we asked for late check out which was no hassle as our plane wasn't flying untill late

also liked being given the option of a late check out time of 12,00hrs

sized room, very comfortable bed, lovely bathroom, breakfast was ok offered late check out which was a bonus

esumably cleaner) tried to access the room before the standard

had arranged a late check out however someone

my kids had to sleep in the bigger bed

staff were welcoming and early check in late check out.

great location and fab late check out time

was quiet but within reach of cheshire oaks liverpool runcorn and widnes the hotel was large and spacious with a spa and swimming facilities the rooms were clean comfy and had everything we

no individual changing room in pool.

friendly staff, lovely hotel, great pool

location and was facilitated with a late check out which was very much appreciated

wifi was a bit sketchy and the hotel is on a fairly busy street.

not good wifi signal

room service for breakfast was a lovely touch!

only negative side

to the company , myself and my daughter weren t very well and the lady in reception let us do a late check out which we were really so grateful for

modern clean friendly staff late check out good breakfast

we asked for a late check out and were led to beleive this would be possible for no extra charge - advised to wait

breakfast, room was immaculate, staff catered for our early check in/late check out request

no late check out

from 5th floor corner suite, staff very friendly, beds nice and comfortable, early check in and late check out not a problem as we had suite

was very clean and the duty manager was nice enough to give us late check out

v and what was meant to be at late check out at 2

i asked for a late check out and was delighted that i was able to get this free of charge

we had an issue with the service at the bar area and we were given a late check out for the inconvenience

the late check out was good.

staff were rude, wasnt even give our room number or card, requested a late check out the day after, to be told to check the following morning, the following morning we

late check out accepted

staff were really nice, breakfast selection was fantastic, housekeepers were really good & late check out was great

excellent great management and very accommodating for late check out

definitely recommend getting a late check out so we could have a lazy sunday morning

got a free hour late check out

the food in the lounge bar was lovely

he is loved by all the staff and he is allowed in the bar area

parking was great and safe

hospitalty very good late check out free

fault it all i wanted was good night's sleep got that and lovely breakfast and chat with other guest's next morning

breakfast was good as well as the showers, bed & complimentary coffee &tea

good location, breakfast, cheap double room for two and friendly and helpful staff

breakfast is complementary, served with the best filter coffee around, made with fresh arabica

to our preferences clean great facilities didn't have breakfast but smelt & looked delicious late check out time pool table

asked for late check out but we could only get till 1300 that was fine but what wasnt was 2 housekeeping

excellent location friendly staff late check out times

late check out, nice big bathroom, great location, lovely shower

air con was fab! location fab good price late check out