late check out that i requested

located in midway hotel complex, safe, clean, good breakfast, minute to costco, walmart etc.

property was pretty old/run down

well equipped gym, good bed and breakfast, easy checkin and checkout

location and shuttle to airport

really appreciated the early check/late check out courtesy!

breakfast , convinient airport shuttle , great staff and very flexible with request , granted us late check out till 1pm we appreciate that a lot cuz we didn't has much night sleep and needed a

no pool and very very small gym. breakfast was ok.

allowed early check in and great enthusiasm in greeting guests

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i felt very safe at the hotel

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done with a smile without any hesitation i was accommodated, excellent customer

i loved the prompt check in service and the airport shuttle was such a huge help.

to the airport, accessibility to a free airport shuttle

shuttle service was prompt and staff was friendly

noisy kids running in the hall all night until 3am

he changed my room to a one with a better wifi connection and was happy for me to have a late check out without added charges

the late check out time was also a plus

couch broken no ventilation (fans didn't work) toilet broken spa tub was nasty dirty

there was a roach in my queen spa tub room.

comfy and i love they honored our early check in..

i asked for cleaning supplies to clean the room, i wiped walls tables handles the spa and the showier

cookies in the lobby, the late check out time and long breakfast hours

the gym was well equipped and new

quite modern and nice. good cafe zone, gym, nice rooms with fridge, coffeemachine, microwave

the gym is well equipped and new.

was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

parking is great and allowed us late check out

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

front desk person was awesome! my room was ready early and they accommodated a late check out.

the gym was a good size with all the necessary basic equipment

there is a well equipped gym

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome surprise

great location restaurant was delicious and cozy gym very nice and clean morning coffee/tea in lobby was nice and quickly

the staff were amazing and helpful. they also allowed me late check out.

very nice hotel.nice rooms. breakfast was good.friendly staff.free parking just 2 blocks away.

lovely hotel, the breakfast was an added bonus! nice staff, clean rooms. would stay again :)

from the hospitality of the staff, location, cleanliness, complimentary breakfast and spaciousness of the room

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

in addition, i was denied a late check out the following day

accommodating a guest who needed a late check out is a must for quality and return service.

i was even allowed a late check out since i checked in at about 10pm on arrival

the room service and in-room bar options.

nice cozy bar and lobby

comfy bed, good location, friendly staff and given a late check out of 1pm with no extra cost.

having the view of the city/water. early & late check out.

room with a view, very clean room, available parking, convenient restaurant and bar plus after hour mini market all in the hotel

used laundry slip in closet

starbucks and bar on-site

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of 12 noon

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

pool and hot tub were a hit for both the adults and kids

and dinner menu, as well as bar provided great choices and exceptional service

kids were in the pool area up until it closed

allowed early check in & a late check out due to our train schedule with my ihg membership

i asked for and was granted a late check out while my husband had surgery in the medical district

hotel, spacious room, we got an early check in and late check out which was a relief because of our flight

most of all, my laptop could not connect to the hotel wifi -- but the fault was not my laptop since it worked on other hotels

the pool area was really nice too

we had also paid for a late check out and were being rushed out of our room 15 minutes past the regular check out time

they were awesome and even allowed me have a late check out because of my worries about covid and being at the airport to early

i was able to request a late check out time as well

didn't use pool but it looked mellow

the room, the pool, the rooftop, the gym

late check out without extra charge

very accommodating go my late check out

location convince of the area ,we felt safe staff was great on site bar restaurants cleanness

great location. the restaurant and bar staff was great as well. very clean. quiet and relaxing.

service in the bar area

they were happy to accommodate an early check in and late check out

the hotel had luggage storage, early check in and late check out. room was clean, and very big.

a pipe broke and we had to move rooms 3 times . thee worse with five kids.

early check in requests could be handled in a better way

the view, my kids were excited to be on the 11th floor but the view was a building.

loved the soaking tub. they accommodated our request for a late check out.

beds comfortable, gym well equipped, pool fantastic. great location

of options and reasonable price - of course - excellent customer service in addition, the room service is fantastic - got the morning tea with lovely succulent plant ud83eudeb4 which

room service and spa a bit pricey. gym can get a little stuffy depending on activity.

pool and hot tub