the property is big with lots of trees, a play area and the cenote style swimming pool

the pool is so pretty, there are toys and playground for the kids and you can enjoy peace and calmness

the wifi was a little slow in our villa but good elsewhere.

wifi connection was not always reliable, but this is to be expected given the location in the

best breakfast as well with yoghurt, fresh fruit, you can choose either eggs or avocado toas with tomato

great large unit

it is part of the complex, we could go to the pool)

the nearby restaurant la buena vida was a pleasure: pool for the kids, sitting in the shadow and relaxing view to the caribean sea

the wifi was up and down and the cell service was not the best either.

very good with the pool, especially for the kids

though

firstly, i thought the bar staff/waiters were rude at first

bar service closed at 5pm

the huts have a very nice and have cool decoration , beds are also ok and you have free wifi everywhere

fruit, large comfortable bed with mosquito net, stylish cabanas, friendly and helpful staff, parking, good facilities that get cleaned regularly (they must have improved this as there was a

a beautiful setting - we could walk barefooted the short distance to the sea and the swimming pool was clean and very close as well

grounds include restaurants, dive shop, pool, spa, etc

great swimming pool

pool area is very nice

the restaurant and bar are also excellent

bed, nice well equipped kitchen, great location in the town but quick walk to beach

oh, and the roof is great; had breakfast there and there is a sort of garden-kitchen-bar up there so i guess they can use it for parties as well

kitchen was clean and stocked well and the collectivo to tulum stopped just feet from the hotel

there were pancakes for breakfast and a big kitchen with a fridge to store your things

the pool, the kitchen, the staff and free breakfast was good as well. would come here again

taps in the kitchen were not fixed to the counter top ( we didn’t report this )

very spacious area, dining, kitchen, balcony

the beds were neatly made, lots of available kitchen supplies, and i could not have asked for better

large apartment well equipped kitchen although an electric kettle would have been nice

location brilliant comfortable rooms, kitchen well equipped everything wonderful

right on the beach i got a suite with a nice porch, air conditioner was great nice little kitchenette and a nice bathroom great coffee too

the rooms were very big and clean and there was even a small kitchen with a coffee machine

beach very dirty as well as pool

lack of wifi in communal areas such as restaurant or swimming pool

we were promised surf and turf and premium open bar for three hours at a cost of $100 per person

it would be nice to equip the kitchen with a tray and a set of knives

also, the kitchen didn’t always have all the options and sometimes the meals were not consistent between

there is no privacy at all within the cabin, toilet, shower, bed, kitchen, all is connected

it’s is only available at the kitchen area

the room decorations and the food in the lobby wo good, the kitchen staff so friendly

breakfast was good

shame that there was no breakfast

there was a family of monkeys above the pool and the the access to the park was outstanding

breakfast option wasn't good-only one cafe no place to eat dinner - near hotel hotel room porch was

our kids loved swimming in the cenotes & the pool & seeing the jungle/forest

the pool is tiny but very pleasant and taken care of

clean and comfy room, tranquil lounge area outside and a pretty pool especially at night right next to xplor

don’t use the pool but looked inviting

the pool was really relaxing and everything was really well maintained

excellent breakfast with fresh fruit and delicious egg dishes

in addition, the kitchen is fully loaded with everything you need, and the shampoo and conditioner were good quality

that wouldn't be problematic if the kitchen wasn't closed ( it was hard to find restaurants close to the hotel late at

were amazed at how nice and large our apartment was, a small kitchen area, large bedroom with pool in it, how cool is that

also the kitchen has all appliances you need in case you want to prepare some food

the spacious unit with king size bed, with almost full kitchen

the small kitchen was a real asset

was a great stay large comfy room with kitchen , comfy bed nice pool kept clean and nice and warm as the pool area gets good sun

no dish rack or kitchen towels or

our room had a kitchenette and dining area, but the kitchen wasn't equipped with anything

the family room has also a big kitchen in the room

in bathroom, leaky shower drain install that sent water under our laminated-wood flooring in our kitchen/entrance (room 250; we never told them because we would have changed hotels rather than

the kitchen top stove does not work properly

our room had full kitchen

lots of towels, lots of kitchen gadgets and pots were available

like their facilities of kitchen

friendly staff, great room service

think i most enjoyed my balcony, the massage i received in the spa, and the huge pools with few people

the pool closed at 8 pm which we thought was a little early

pool and personal were superior and friendly.

4 swimming pools, great garden, nice spa area

kitchenette only came with pots & pans so i had to buy dishes, silverware, soap & paper towels they

staff was pleasant and helpful. they upgraded me to a studio with kitchenette

wash clothes, also got a room with a kitchen

especially no fridge but there is a kitchen what is the point of a kitchen with no fridge and it’s 90 degrees with 100 percent

no kitchen utensils

room was large but it lacked a small kitchen

the kitchen is closed in the afternoon and nights.

having a kitchen and fridge, there was no kettle - but there was a coffee maker, and fresh water only on the

where the tv didn’t work, taps (water) didn’t work, locks on doors didn’t work, it was a kitchenette with no pots, no pans , no coffee maker, only had forks knives and plates

the full kitchen was also appreciated

we booked a basic garden view room but they gave us an amazing ocean view suite with a kitchen, balcony and jacuzzi only a few meters from the sea

was facing on parking lot, coctails in pool bar were very bad, gentelman in check-in was very very rude, every morning was some checking

this hotel offers great service and excellent buffet breakfast. will definitely return!

it was good to be 15 mins walk from town it meant it was quiet and peaceful and the view from the pool of the sea was great

we used the spa for a swedish massage, it was amazing

excellent value for your money the room is very clean and spacious and you have a full kitchen.

the kitchenette

the only downside was the kitchen, there isn't a whole lot of equipments, such as pots and so on

the apartment is spacious and comfortable with a common hangout space, a kitchen to cook in, a clean bathroom, and comfortable rooms

suite with kitchen

excelent breakfast. served to the room due to covid restrictions

it has a nice outdoor pool and sitting area

plenty of parking and free breakfast that was very good

it was a bit noisy begining around 6am because our room was very close to the breakfast area.

a dirty pool

pool and common are also very nice - the private neighbourhood is perfect for

room, pool, nice owner, location

pool was amazing and much bigger than it looked in the picture

pool was amazing and we should’ve gone for a dip way earlier in our stay

room and beautiful pool

i love like how every room has its own wifi, so never you have internet connection problems

i had laundry service as well with fantastic price and as well i had time to stay close to swimming pool,

pool area is super nice, and definitely enjoyable to all guest

nice pool area and green garden. great kitchen, they have even a blender.

lastly, i believe the pool should be a no smoking area ud83dudead one time, i had to go yo my room cause a guy was there