the rooms were very big and clean and there was even a small kitchen with a coffee machine

right on the beach i got a suite with a nice porch, air conditioner was great nice little kitchenette and a nice bathroom great coffee too

comfortable, sandy beach at your doorstep, chill atmosphere , sunbeds, pool with whirlpool, beach service and all other resort-ish amenities included

bar and restaurant closes at 8pm

nice and quiet, top notch bar and restaurant!

excellent breakfast with fresh fruit and delicious egg dishes

spent time in the pool

cosy, comfortable beds, clean, simple but freshly made breakfast every morning, very friendly staff and best of all - there’s spider monkeys everywhere

staff was amazing. breakfast was outstanding

designed, had all the necessities including a kitchenette and the hotel had hammocks and a pool

very spacious area, dining, kitchen, balcony

great kitchen too

knives in kitchen not sharp and had loose handle

the beds were neatly made, lots of available kitchen supplies, and i could not have asked for better

taps in the kitchen were not fixed to the counter top ( we didn’t report this )

also the kitchen has all appliances you need in case you want to prepare some food

downstairs kitchen area the a/c was quicker

rooms had a kitchen area, but it wouldve be very nice if it was equiped with the basic amenities, water, coffee

welcome…clean, comfortable big bedroom plus kitchen and living room with etta bed

two floors with a complete kitchen and living room downstairs and large bedroom with en-suite upstairs

lots of towels, lots of kitchen gadgets and pots were available

in bathroom, leaky shower drain install that sent water under our laminated-wood flooring in our kitchen/entrance (room 250; we never told them because we would have changed hotels rather than

our room had full kitchen

like their facilities of kitchen

the kitchen top stove does not work properly

utensils in kitchen area - what’s the point in payin for a kitchen with absolutely nothing in

wash clothes, also got a room with a kitchen

staff was pleasant and helpful. they upgraded me to a studio with kitchenette

no kitchen utensils

especially no fridge but there is a kitchen what is the point of a kitchen with no fridge and it’s 90 degrees with 100 percent

the kitchenette

the only downside was the kitchen, there isn't a whole lot of equipments, such as pots and so on

was a little of cucarach on the kitchen, just i saw one the last time, but we did not expect thats will be a problem

the apartment is spacious and comfortable with a common hangout space, a kitchen to cook in, a clean bathroom, and comfortable rooms

kitchen was poorly equipped

ferring to reviews below), but after while i started to see

though

were very few positives to the property, but there was working wifi and the area is pretty

firstly, i thought the bar staff/waiters were rude at first

on the xpu ha sandy beach - good choice for a low cost holiday or short stay with backpack - wifi free of charge - simple but

room service was was also very good

wifi is accessible and you can ask the host for recommendations on food, places to go and even

the pool was super nice and it felt like a little oasis

apartment cleanliness was superb, beautiful grounds and sparkly pool

but if i had to say something sometimes the wifi would drop in and out from the room

breakfast is good and enough

it has a nice outdoor pool and sitting area

it was a bit noisy begining around 6am because our room was very close to the breakfast area.

the comfort of the room. the breakfast; healthy food included.

excelent breakfast. served to the room due to covid restrictions

pool was great and rooms were cozy

pool was amazing and we should’ve gone for a dip way earlier in our stay

room and beautiful pool

room, pool, nice owner, location

check in easy gaia very personable and helpful nice setting around pool to play cards and chat

having a kitchen and fridge, there was no kettle - but there was a coffee maker, and fresh water only on the

the full kitchen was also appreciated

our pictures also showed our suite had a kitchen

where the tv didn’t work, taps (water) didn’t work, locks on doors didn’t work, it was a kitchenette with no pots, no pans , no coffee maker, only had forks knives and plates

the kitchen is closed in the afternoon and nights.

the kitchen was nice and big, and so was the living room

was intermittent, kitchen/fridge too small for size of hostel

spacious kitchen and social living area

great kitchen

grill, seating and workout area, a lounge with tv for movies nights or sport events, a community kitchen with plenty of seating, and the second floor is full of dorms that have lockers for your

very close to the center, room was clean, the owner is really nice, clean pool

communication skills, been waiting for more than an hour outside to get inside, dirty pool and surroundings

tiny swimming pool, didnt look welcoming

i enjoyed the clean pool for cooling down, and the 7 min walk to playa del carmen beach

pool was closed, half of the building was under construction

staff was excellent the hotel is clean the bed i comfortable had a washer and dryer all good the gym was good the staff let us stay 3 hours after the checkout not in the room however thy were so

very cool vibe with a pool in the middle and vines coming down

good location. friendly staff. amenities as pool and gym.

the pool and sitting area were really fun and comfortable

gym could have air conditioning

we booked a basic garden view room but they gave us an amazing ocean view suite with a kitchen, balcony and jacuzzi only a few meters from the sea

we used the spa for a swedish massage, it was amazing

it was good to be 15 mins walk from town it meant it was quiet and peaceful and the view from the pool of the sea was great

was facing on parking lot, coctails in pool bar were very bad, gentelman in check-in was very very rude, every morning was some checking

the beach really was incredible, almost no one there, direct view at that beautiful sea from the pool

until very late in the night just one chair not enough spoons,forks and other utensils in the kitchenette

the kitchen was not very well stocked at all

the kitchen is nice and clean

kitchen

kitchen equipment was poor, they had 2 frying pans but not a pot so you couldn't even boil an egg

aff is weird they all seem unhappy-except the guy who works at the kitchen)

pool was nice and quiet, rooms ok.

the wifi was working great

no parking available only street parking

everything was according to description and working, including fast wifi in my room and in the hotel patio

no official parking, fridge was not working

wifi was solid

beautiful pool and surrounding, very clean.

he gave us the most beautiful room with a balcony overlooking the gorgeous pool and courtyard area

the pool was clean and well looked after, same goes for the whole hotel area

the place looks greate, the pool is really nice, the rooms are big and comfy.

minor details but would have liked a bedside lamp and maybe a few more seats/beds round the pool

the pool was very dirty

beautiful jungle garden, good breakfast, clean up every day, close to the center.

i looked forward to breakfast each morning as you had a lovely selection of fruit bowls, as well as toast, cake, tea,

breakfast was great too

my room, the pool, the gardens, breakfast, staff, its the best

the pool and hot tub area were very nice

thick bath and pool towels

room, big bed, excellent self-catering facilities, lovely pool area on the roof, great location a few minutes from beach, bars and restaurants

top quality of daily cleaning service - pool area - quiet area, slept like babies - the receptionists were always very polite and

if there would be the bar in the pool area you could make some good money guys

the smell in the room 337 was awfull, it was something between toilets and kitchen.

same with kitchen equipment

in room till sep 21, i tell them that's not room i reserved trough booking i reserved with mini kitchen and room has no mini kitchen microwave mini fridge, dishes, mini stove, they say they will

also, found a cockroach in the kitchen cupboard

since it was the only one open, they gave me that and then claimed due to it having a kitchen that i had to pay more

pool needed a good brushing and vacuuming.

nice apartment, comfortable beds, large living room excellent pool & relax deck super nice people serving the apartments, around for any questions very

the pool was dirty

centrally located close to food and shopping small gym and rooftop pool

smelly green pool

bar wonderful but were told they could not serve us unless we actually sat in bar area, this

little hotel, good gym and rooftop pool, great staff and mamagement

breakfast service was a little slow, they might have been short staffed, and breakfast options

the location and the roof top pool are great

booking it said spa is included also on reception they told us so and when we went to spa they let us in, and later

not sure about water in swimming pool, i mean how is it maintained and how often clean.

also the location and facilities such as the pool are clean and there are design details such as rocking chairs in every

we didn't go to the pool but it looked nice (there was a bathroom too) and it has a nice view on the city as well :) it

my children loved roof pool

there is also a good size swimming pool on the rooftop

free “breakfast” was a complete joke, not only was it not at the property (but at a partner hotel a 10

breakfast was very basic.

breakfast included was very very very short and bad, does not worth the price at all

could be improved especially in terms of time of response and the breakfast is provided at another hotel about 10 mins walk away and it’s just toast and jam

room was ok but the breakfast included is horrible, just toasted bread and butter and

is not up and running yet and no kitchen on site

the rooms were spotless and 1 bedroom condos, fully equiped with a kitchen, ensuite and half bath, in addition to a large balcony

is great, we stayed in a room with a kitchenette appliances are all new

we had a suite with 2 rooms 2 bathrooms, living area, fully stocked kitchen (minus food) and a dining area with a jacuzzi upstairs on our own private deck

it had a fridge and kitchen and spacious living room and dining area

large room, soaker yup, kitchen, locked gate, friendly staff.

kitchen supplies but if you ask for something you need, the staff may be able to accommodate your

good value, very clean, a/c worked great, i slept well, had a full kitchen (including a huge jug of drinking water), nice pool to swim in and relax by

the beds were comfy, the location was ideal, and the kitchenette had what you need

i loved having a kitchen