kitchen staff exceptional

room windows were very breezy, when we turned the heat on it smelled like urine, there was a kitchenette with

i loved the small kitchen/office area

a separate kitchenette area. microwave and mini fridge in the room

the kitchen sink was not working. no water

rooms kitchen in large apartment like refrigerator smells clean complementary breakfast for on the go

kitchen in the room was the thing i needed the most

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice

kitchen

amazing kitchen staff; super friendly

not much of a kitchen unless you want burgers

the parking and the bistro which provided some options to dine in

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous

indicated that it had a bistro and bar

location. kitchen.

the only downfall is there was no oven in the kitchen.

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed

i love the small kitchen

like the fact that it comes with a kitchen and all the room door shut they have privacy from the living

parking lot was lit up nicely at night

nice breakfast selection

not a real breakfast, furniture could be updated but besides that excellent stay.

hardly any parking

the room was nice parking was ok

room was large. kitchenette big plus. breakfast plus. staff friendly.

kitchenette sink dripped, lobby seemed excessively cold.

setup of suite with 2 bedrooms 2 bathrooms and a living room and kitchenette in between

front desk, house keeping and kitchen staff were very friendly

kitchen worker screaming at guest to clean up behind themselves she was very rude

the big island, kitchen everything.

i was under the assumption that when it s says a kitchenette that mean an small workable kitchen, i had a

go to city kitchen right there

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the

wifi connections stuck from time to time until you refresh connection access via browser, this was

it was an okey to go bag, kitchen closed due to covid-19.

plus they found something i had left behind in an unexpected place - the parking lot

river view. clean rooms. breakfast

fyi since i noticed: when baseball teams come, need to enforce with coach, kids should not be running around

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

there was no breakfast. kitchen was closed.

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few

the bar to open soon which was always

not like that they don't tell you that there is a daily charge for parking

rooms were new and well laid out. full kitchen plus table for 4 in our room.

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

our room was was great and we loved the kitchen and refrigerator available to store food

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

the kitchen closed at 10pm

also since the kitchen there was closed on christmas in the afternoon we asked if they knew where we could find

not enough business i guess to maintain a fully staffed kitchen

kitchen operation was grossly understaffed; waitstaff in morning was incompetent- did not have

t find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service

the in-room kitchen was well-stocked and had a full-sized fridge/freezer

size was perfect, loved the kitchenette

room had everything we needed (king w kitchen)

it is huge. it has a kitchen, living room, bedroom and bathroom. all updated to new furnishings

king room was over my expectation, it has fully functional kitchen, a very roomy working space, super nice and

conveniently located. enjoy the cafe and bar area.

the beds were comfortable and the rooms had wifi service

gym. breakfast.

- the water from the machine in the gym was warm

also free wifi was very slow

the room was a bit small and the sofa was more appropriate for kids than an adult

for parking was not disclosed

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

really loved the extra amenities, especially the pool and breakfast buffet

parking fee of $7

breakfast was wonderful with a wide variety of items

my kids love the free suckers at the front desk

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was

the kids had a great time

the pool picture on the website shows a spa right beside and there was actually no spa at all there, it was

large laundry room and full kitchen to make a light dinner

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

large rooms with full kitchens.

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

kitchen staff were pleasant and very accommodating

was a male kitchen staff member who's seemed to lack friendliness, but it didn't ruin our stay

having a full kitchen, bathroom was huge especially the shower, location was good

ideal location, the room setup with the mini kitchen was perfect, the staff was very friendly, and the

love the hardwood floors in the kitchen and we loved the tv that turned around from the sofa to the bed

love the kitchenettes in rooms

kitchenette

a kitchen in room

good location. love having a kitchen. helpful staff. great price/value.

spacious rooms with kitchenette

comfy beds and appreciated the mini kitchen to be able to prepare hot drinks and microwave food

room, a king suite in the tower was very nice but the carpet in the kitchen area was pretty stained

there was a kitchen area with refrigerator microwave and keurig, a sitting area with a sectional sofa, chair,

kitchen closed after our event & the breakfast was almost unedible the next morning

like it took forever to have breakfast (over an hour) not sure if the kitchen was backed up with room service

i came down to desk late in evening to get some salt for my sons gums( bleeding) she went into kitchen and came

also loved that there was a mini kitchen/microwave area

to the shop to the bars were the only nice thing about this place, and the keurig in the half-kitchen

my double queen room was so nice, we had a little kitchenette (fridge, microwave,coffee pot and dish sink

one poor kitchen lady is all i saw trying to keep up with the amount of people coming in to eat

loved the landscaping and loved our room had a full kitchen

very clean rooms and pet friendly

parking right at door to room. am coffee available. refrigerator and microwave in room.

i arrived to them blowing all the leaves in the parking lot

parking wasn't good!!

it was also great to have our own kitchen and have plenty of space to spread out

we loved having a kitchen to cook breakfast every day

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

and also liked the fact that there were kitchen and laundry in the room

the kitchen pans and some cutlery were left dirty

rooms with kitchen and spacious bathroom and living room area

tv was great kitchen was well stocked all very very

location, breakfast, furniture, big room with kitchen

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

the suite's kitchen was well equiped

bigger fridge please kitchen?

basic room without kitchenette. small exercise room

the kitchen staff kept it neat and clean and everything stocked in a timely manner

location was ideal and pool was nice

location! parking!

great location, helpful staff, good gym, comfortable and clean.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the tv worked great, the wifi

i love the fact the the gym have to be key access only and the building as well

was amazing for pnc park and rivers casino

from reception to check out, the service and the services, including restaurant and bar were really a cut above

i also used the gym, which had everything i needed

location, staff, bar - favorite hotel in pittsburgh!

great gym - large room - beautiful decor - friendly staffer

breakfast was very good and location was excellent

awesome breakfast and staff in the kitchen area

the chef and staff for the kitchen are always sweet, warm, and helpful

location, free breakfast (the gentleman who cooked the omelettes and the kitchen staff) the bartenders, the

comfortable bed, great bathroom, kitchen, safe, valet parking

coming back after the baseball game and kitchen was closed

we had one night we just felt like going downstairs for food, and yes, room service was available

additionally, charging for wifi is not a good start

no too many options for f&b limited services for laundry

we booked massages in the spa and they were the best we've ever had (mary and jessica were professional and

free wifi

the kitchen manager placed easter eggs throughout the back yard space

bar service could use some work

loved the facility especially the ev chargers!

wifi was incredible, staff was so friendly, our room was clean and beds were so comfortable, the tv

i liked the pool area and the executive room was great

my room was obviously near the restaurant kitchen vent because my room smelled of cooking meat

close to pnc park. comfortable beds, couch. like the kitchenette. plenty of closet space.

comfortable and large room with a mini fridge and semi-kitchen

very comfortable the mini kitchen was nice

liked the mini-kitchen

the space, the kitchen that was supplied with kitchen items, the washer and dryer on our floor, the cleanliness

we were very excited about the price and the full-size kitchen was an added bonus

kitchenette

location to pnc park...kitchen with stove top and fridge was great to have.

the amenities of the kitchen were lovely to have available to us

to me, he told me my king room wasn't available, it was being renovated(i like to get rooms with kitchenettes

+ they have free breakfast and coffeemaker in the room. + the room had a small kitchen.

clean at all; no kitchen; breakfast was disappointing (given in a bag

complimentary breakfast. not that it wasn't liked could offer more.

clean room, comfortable beds, easy to get to, nice pool

the kitchen staff was friendly and very engaging

kitchen staff were very accommodating as well

in kitchen area of suite did not work bed against the wall, it was difficult to set up cpap but that

breakfast wasn't good. the kitchen employee was serving the food with a very dirty shirt.

the kitchen staff did a great job providing for everyone

breakfast area was very messy and kitchen service was very slow as only one person was working

good breakfast, dried fruit and oatmeal, frequent replenishment

great variety at morning breakfast

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

we had 5 kids under 10

ordered play two beds smoking room with a kitchen

also it was a smoking room which you don t find a lot these days so that was nice

musty smell in a non-smoking room. loud noises.

no wifi

oh and the wifi was dreadful

the breakfast and the kitchen staff was excellent!!

the weather in february , but parking was plowed and well salted

great shuttle ride to casino

breakfast was great

hotel just was weird not having hampton breakfast and room service unless you request it due to covid procedures

breakfast was fresh and met my on the go continental breakfast standards

much noise all hours of the night from kids partying outside their rooms

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

room was a smoking room and it stunk like stale cigarettes

there was a strong smell of mold coming from the ac, non-smoking room but people next to us just walked outside