there was a strong smell of mold coming from the ac, non-smoking room but people next to us just walked outside

staff member walked in the room while i was naked in the spa tub before check out time

of loud noises all night long and fighting in the parking lot

breakfast could be out til 10 a

spa tub barely worked.

liked the cleanliness and size of the rooms, as well as the kitchen space

good location, nice size rooms, big kitchen

i love having rooms with a sitting area and kitchen

had a really nice kitchen area

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes

me a fabulous dish of scampi and kept checking back with me if i needed anything else before kitchen closed

pet friendly. location. parking.

pet fee was ridiculous

the wet floor near the elevator because of the location of pool

was fine- different because of covid (pool, fitness center closed, no room cleaning, but that was understandable

the staff was friendly, accommodating, and helpful! the rooms had unexpected kitchenettes.

detail to cleaning in the kitchen and bathroom would be great and supplies should be replenished with new guest

the kitchenette is great

it advertises a full kitchen, but you have to request a cooking burner from the front desk

loved the fact it has a small kitchen area for leftovers

room has a fireplace

quality furniture, almost new condition, fully equipped kitchen

garbage wasn't emptied under the kitchen sink. bathroom door would not latch shut.

always a little kitchen if you want to cook

very clean, and very accommodating with the kitchen.

hot breakfast, coffee, evening treats, room, kitchen, and location

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

was good, staff responsive, free wifi, ample parking, fridge and tv good, coffee maker, no styrofoam, walls

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

room was fine. hotel was clean. noon check out free parking staff was friendly

walls were too thin. continental breakfast was rather skimpy.

have 4 kids and was up in morning so noise didnt

need some special bar pricing. happy hour for late check-ins.

travelling with kids a pool is a great treat for them this time of you

location was great! plenty of parking available. quiet rooms!

noisy kids running through the halls with no parental supervision

have liked a breakfast option, but then again,, you are supplied with a full kitchen ud83eudd14

the beds and pillows were very comfy. kitchen and lender locker very convenient.

was a great room with kitchenette and would stay again if i come thru this area again.

we had a leak under kitchen sink. they quickly sent someone in to fix it

of course having a full functional kitchen was good for the quick reheating of leftovers

had trucks using the parking lot as a rest area, but it was in the back

there is a gym

the lady tending the bar [ forgot her name] was great also

breakfast was good

clean secure centrally located pet friendly staffs lovely

having drawers filled with kitchen utensils and appliances

great kitchen set up in the room. wished i had brought more food with me for my stay.

clean and comfortable. kitchenette was very convenient.

the kitchen and large storage closet in the kitchen

people were wonderful, the beds were a dream, the whole place was clean and the kitchen were well equipped

very clean and comfortable. nice kitchen.

no restaurant, no kitchen

breakfast underwhelming while kitchen under const, door hard to close.

first room i moved into was dirty the second room that they put me in had a sink in the kitchenette that didn

kitchenette with full fridge plus a pullout sofa bed were great!

having a kitchen and location.

good use of space in the room, with basics to use in kitchen. free breakfast was great too.

clean, full kitchen in the room, breakfast and hot tub and swimming pool

amber was awesome! plus, the full kitchen was a nice added bonus!!!

plenty of space and a full kitchen

staff was very nice, free breakfast, wifi, and the pool was nice

the pool and friendly staff

nice place, clean, breakfast was very good

staff was very nice, free breakfast, wifi, and the pool was nice

close to stores and restaurants. the pool was also a bonus.

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

rooms were new and well laid out. full kitchen plus table for 4 in our room.

our room was was great and we loved the kitchen and refrigerator available to store food

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

breakfast was changed due to covid-19,while i understand why it still sucked.

setup of suite with 2 bedrooms 2 bathrooms and a living room and kitchenette in between

kitchen worker screaming at guest to clean up behind themselves she was very rude

front desk, house keeping and kitchen staff were very friendly

room was large. kitchenette big plus. breakfast plus. staff friendly.

kitchenette sink dripped, lobby seemed excessively cold.

also since the kitchen there was closed on christmas in the afternoon we asked if they knew where we could find

not enough business i guess to maintain a fully staffed kitchen

the kitchen closed at 10pm

kitchen operation was grossly understaffed; waitstaff in morning was incompetent- did not have

we came for a little honeymoon weekend and the front desk person gave us drink tickets to the bar which was a

room had everything we needed (king w kitchen)

loved the kitchen in the room

the kitchen with refrigerator, microwave, stove top, etc were all great

awesome room, great bathroom, comfortable, mini-kitchen was great, lots of room, fold-out sofa was comfortable

suite with full kitchen for a great price

the big island, kitchen everything.

i was under the assumption that when it s says a kitchenette that mean an small workable kitchen, i had a

go to city kitchen right there

breakfast was ok- fairly typical for a breakfast buffet

clean, friendly,breakfast included

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

boys 3&5 were excited for the pool

the beds were comfortable and the rooms had wifi service

gym. breakfast.

very loud, a lot of kids just being kids

the kitchen staff kept it neat and clean and everything stocked in a timely manner

bigger fridge please kitchen?

basic room without kitchenette. small exercise room

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the

had an issue with guest laundry

very comfortable the mini kitchen was nice

liked the mini-kitchen

close to pnc park. comfortable beds, couch. like the kitchenette. plenty of closet space.

to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

comfortable and large room with a mini fridge and semi-kitchen

rooms with kitchen and spacious bathroom and living room area

it was also nice having a full kitchen

the suite's kitchen was well equiped

size of room with kitchen. public parking right next to hotel entrance.

location, breakfast, furniture, big room with kitchen

was amazing for pnc park and rivers casino

we're a family with grown kids and everyone liked it

gym and common areas were not as clean as i would expect

the tv worked great, the wifi

decor, lobby bar view

carpet in our room is tearing up by kitchen area

loved the room set up with the kitchen and the sofa bed

we were very excited about the price and the full-size kitchen was an added bonus

location to pnc park...kitchen with stove top and fridge was great to have.

kitchenette

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was

and also liked the fact that there were kitchen and laundry in the room

great price for 2bd/2bth with a full kitchen

it was also great to have our own kitchen and have plenty of space to spread out

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

the fan that turned on in the pool, it froze us out of there!

the gym

clean rooms, restaurant was excellent with great prices, and the gym was the best i have ever seen in a hotel

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

great gym - large room - beautiful decor - friendly staffer

was told there was room service available 24 hours

i got a steak from room service that was not cooked properly

major complaints: water - only fill up station that i found was in the gym

the chef and staff for the kitchen are always sweet, warm, and helpful

kitchen staff was nice and helpful.

also the small kitchenette in the room, had a microwave, fridge, sink, coffee maker but no cutlery or crockery

coming back after the baseball game and kitchen was closed

comfortable bed, great bathroom, kitchen, safe, valet parking

15pm, the kitchen was already closed

we got back at 930 and was told the kitchen was closed we couldn t even get any desserts

there was a kitchen area with refrigerator microwave and keurig, a sitting area with a sectional sofa, chair,

kitchen staff took forever to get beverages then brought us food 45 minutes later without

room, a king suite in the tower was very nice but the carpet in the kitchen area was pretty stained

spa

very good hotel gym with a nice view and a lot of machines

with four kids traveling, would not do a fairmont again until they change their

nice people checkin and facilities really good. spa and gym great. location superb.

the room was beautiful and the bed was really comfy. the gym was large and fully equipped.

large rooms with full kitchens.

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

kitchen, facilities, value, location, i was pleasantly surprised.

and the small kitchen was great

liker the mini kitchen

also loved that there was a mini kitchen/microwave area

the one kitchen staff was wonderful

one morning i had to go to the kitchen to ask for more coffee

my double queen room was so nice, we had a little kitchenette (fridge, microwave,coffee pot and dish sink

i came down to desk late in evening to get some salt for my sons gums( bleeding) she went into kitchen and came

kitchen was equipped well

amazing, i can't explain that ppl have to go enjoy, what you like it all especially the equipped kitchen

it had a functional kitchen with living space

ideal location, the room setup with the mini kitchen was perfect, the staff was very friendly, and the

having a full kitchen, bathroom was huge especially the shower, location was good

the breakfast was very good and the pool and gym looked inviting, but we did not have time

the kids had a great time

pool and gym

well the breakfast so basic

i was in town for a race and were very amendable to late check out

in kitchen area of suite did not work bed against the wall, it was difficult to set up cpap but that

the kitchen staff did a great job providing for everyone

our stay, we didn t have any eggs and sausage because the oven in the kitchen was broken

breakfast wasn't good. the kitchen employee was serving the food with a very dirty shirt.

i liked lovely cleaning lady, and old kitchen staff.

+ they have free breakfast and coffeemaker in the room. + the room had a small kitchen.

clean at all; no kitchen; breakfast was disappointing (given in a bag

to me, he told me my king room wasn't available, it was being renovated(i like to get rooms with kitchenettes

wifi connectivity issues

more parking area.nice place for.the money

it was an okey to go bag, kitchen closed due to covid-19.

the free wifi did not work. frustrating.

their kids were running wildly around the hallways in the building

location. also, the hotel had an indoor pool for the kids.

wifi, no one to answer the phone